Procurement Policies And Procedures Manual

Transcription

Office of Procurement ManagementPROCUREMENT POLICIES ANDPROCEDURES MANUALVersion ControlVersionDateDescription1.05/19/2011Initial document releaseNote: GTA Procurement at its option, may change, delete, suspend, or discontinue parts or thepolicy in its entirety, at any time without prior notice.ADOPTED:Charles Brooks IIIProcurement DirectorEffective 5/19/2011

GTA Procurement ManualTABLE OF CONTENTS12INTRODUCTION . 51.11.1.11.1.21.1.3Procurement Overview . 5Purpose and Mission . 5Role in the Organization . 5Enabling Authority . 51.2Georgia Procurement Manual (GPM) . 51.3Procurement Duties and Responsibilities . 61.4Exceptions . 71.5Manual Revisions . 7PROCUREMENT POLICIES AND PROCEDURES . 82.12.1.12.1.22.1.3The Procurement Cycle Overview . 8Phase I - Procurement Planning . 8Phase II – Supplier Sourcing and Selection . 8Phase III – Contract Administration . 82.22.2.12.2.22.2.32.2.3.1Procurement Planning Procedures (Phase I) . 8Policy . 8Procurement Planning . 8Requisition Submission . 9Exceptions . 102.32.3.12.3.22.3.3Supplier Sourcing and Selection Procedures (Phase II) . 10Policy . 10General Process for Purchasing Goods and Services . 10Purchasing Goods or Services Using the State of Georgia Purchasing Card Program112.3.4Purchasing Goods and Services for IT Infrastructure Services and ManagedNetwork Services through the GTA GETS Program . 112.3.4.1IT Infrastructure Services (IS) . 112.3.4.2Managed Network Services (MNS) . 112.3.4.3Ordering Considerations . 12The following are general considerations for obtaining goods and services through the SMO forIS and MNS: . 122.42.4.13Contract Administration (Phase III) . 12Policy . 12PROCUREMENT METHODS AND PROCESSES . 133.13.1.13.1.2Types of Procurements for Goods and Services . 13Non-Competitive Solicitations and Procurements . 13Competitive Procurement Solicitations . 133.2Non-Competitive Solicitations and Procurements . 14Effective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 2

GTA Procurement .13.2.63.2.7Request For Information (RFI) . 14Small Purchases . 14Sole Brand Purchases . 14Policy . 14Sole Source Purchases . 15Policy . 15Emergency Purchases . 15Policy . 15Statewide Contract and Cooperative Agreement Purchases . 16GPM Exempt Purchases . 163.33.3.1Strategic Procurement Planning . 16Policy . 163.43.4.13.4.2Competitive Procurement Solicitations . 16Policy . 16Best Value Methodology . 163.4.3Confidentiality. 173.4.4Informal Bid Solicitations . 173.4.4.1Electronic Quotes . 173.4.4.2Statement of Need (SON) . 183.4.5Formal Bid Solicitations . 183.4.5.1Request for Quote (RFQ) . 183.4.5.2Request for Proposal (RFP) . 193.4.5.3Request for Qualified Contractors (RFQC) . 1943.5Bid/Proposal Administration . 203.63.6.1GTA Protest Policy . 20Policy . 20CONTRACT METHODS AND PROCEDURES . 214.14.1.14.1.2General Guidelines . 21Contract Development . 21Contract Signing Authority and Execution . 214.24.2.14.2.24.2.3Contract Types and Pricing Strategies . 21Term Contracts . 21Master Agreements . 22Contract Pricing Strategies . 224.34.3.14.3.24.3.3Contract Classifications . 23Contract Use Definitions . 23Enterprise Contracts . 23DOAS Statewide Contracts . 234.44.4.1Goods and Services Agreements . 24Professional and Consultant Services . 244.54.5.1Maintenance and License Agreements . 24Equipment Maintenance Agreements . 24Effective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 3

GTA Procurement Manual5678PURCHASING PAYMENT POLICIES AND METHODS . 255.1General Policy . 255.2Purchase Order . 255.3Purchasing Card . 25ETHICAL STANDARDS AND POLICIES . 266.1Ethics Policy . 266.2Fair and Open Bid Policy . 266.3Code of Ethics for Government Service . 26OPEN RECORDS MANAGEMENT . 277.17.1.17.1.27.1.37.1.4Georgia Open Records Act . 27Open Records Requests . 27Time Limits . 27Fees . 27Not Public Records . 287.2Records Custodian . 287.3Records Retention . 28APPENDICES . 308.1Definitions and Acronyms . 318.2Procurement Requisition Tool and Process Guide . 338.3GPM Solicitation Policy Charts . 348.4Procurement Management Process Workflows and Estimated Lead-times . 358.5GTA Signature Authority Delegation . 368.6List of Procurement Management Resources and Tools . 37Effective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 4

GTA Procurement Manual1INTRODUCTIONThis document has been developed by GTA Procurement Management to establish thegeneral policies and procedures for the planning, development, solicitation, award andmanagement of procurement and contracting services conducted for the requirements ofGTA Supported Offices.1.11.1.1Procurement OverviewPurpose and MissionThe GTA has established a centralized Procurement Management office to perform theauthority’s purchasing and contracting functions in compliance with GTA By-laws, theDOAS Georgia Procurement Manual, and the State of Georgia laws. It is the mission ofProcurement Management to contribute to the efficiency and effectiveness of goods andservices procurement and contracts processes and functions; promote fiscalresponsibility; and, help improve customer satisfaction for GTA.1.1.2Role in the OrganizationUnder GTA’s establishment as an authority of the state of Georgia and an exemptedentity to the DOAS State Purchasing Act, GTA Procurement Management is the primaryoffice with full autonomous and unlimited scope of responsibility for conducting all actionsregarding the procurement of supplies, equipment, goods and contractual services forGTA Supported Offices. For purposes of this manual, “GTA Supported Offices” means allorganizations, divisions, offices, and customers administratively supported by GTA. .1.1.3Enabling AuthorityIn accordance with O.C.G.A 50-25-4 and the By-laws of GTA, Procurement Managementis duly authorized and delegated with unlimited procurement authority by the GTAExecutive Director to act on behalf of the GTA in all public procurement activities.Procurement Management is authorized to carry out all other duties and responsibilitiesof State of Georgia governmental procurement in a manner consistent with prevailingpractices, means, and methods, and is relied upon to provide direction in doing so.Procurement Management will adhere to all applicable State of Georgia laws, rules,regulations, policies, and mandates governing procurement of goods and services andthe disposition of State property.1.2Georgia Procurement Manual (GPM)The Georgia Procurement Manual (GPM), issued by the Department of AdministrativeServices (DOAS) State Purchasing Division, is the adopted administrative procurementEffective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 5

GTA Procurement Manualrules for the Georgia Technology Authority. All policies and procedures set forth in thisinternal manual are issued within the authority of GTA and will be maintained inassociation with the GPM to include any subsequent revisions.1.3Procurement Duties and ResponsibilitiesThe Director of Procurement Management has the general responsibility ofrecommending and prescribing uniform procedures for requisitioning, buying, contracting,and receiving for supplies, materials, equipment and services in accordance with allapplicable laws, rules, regulations and policies, for the administrative and operationalprocurement needs of GTA Supported Offices.GTA Procurement Management (Procurement) is an administrative support function andmust uphold the major strategic task of providing consistent and quality procurement andcontracting services to all GTA Supported Offices. The staff of the ProcurementManagement is responsible for the following tasks associated with the procurement ofgoods and services for the administrative and operational needs of GTA SupportedOffices.GENERAL FUNCTIONS:1. Implementing authority-wide procedures for procurement of operational andproject goods and services, including information technology, capital equipmentand improvements, and consultative services.2. Determining the proper and most effective procurement methods for obtainingrequired supplies, equipment and services to take maximum advantage ofcompetitive processes, purchasing power, and volume discounts.3. Issuing purchase orders and contracts as awarded and properly executed forGTA Supported Offices.4. Issuing public Requests for Quotes, Proposals, Sealed Bids, Information andProfessional Qualifications in solicitation for GTA projects and initiatives.5. Interfacing with marketplace suppliers and private firms who may be interested inproviding goods and/or services, on behalf of GTA Supported Offices.6. Helping assemble, and managing, stakeholder committees for development ofprocurement evaluation criteria and the evaluation of project qualifications andproposals for construction.7. Conducting bid openings, pre-bid conferences, and formal interviews withprospective suppliers, contractors, and professional firms.8. Producing public bid result notices; procurement recommendation andjustification reports; other related reports9. Working closely with the office of the General Counsel in drafting, collaboratingand forwarding for approval various contracts for GTA Supported Offices on aroutine basis.Effective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 6

GTA Procurement Manual10. Coordinates with Asset Management for material receipt and distribution ofgoods and supplies for the daily operation of GTA.11. Studying industry and market trends, reviewing current developments, literatureand technical sources of information for advising senior staff in matters ofstrategic sourcing and procurement.12. Processes procurement disputes and protests utilizing internal GTA or DOASGeorgia Procurement Manual procedures as appropriate and set forth herein.13. Training and cross-training all personnel involved in the procurement process inthe implementation of the procedures of this manual and other procedures asappropriate.Although the Procurement Management Office is responsible for managing the activitiesdescribed above, the procedures contained in this manual are applicable to all GTASupported Offices personnel involved in the requisitioning, receiving, use, transferringand replacement of any supplies, material, equipment and services utilized for the GTASupported Offices.1.4ExceptionsAny exceptions to any requirement described in these policies and procedures may onlybe granted by the express approval of the Director of Procurement Management, and theGTA Executive Director and/or the Chief Financial Officer if deemed necessary, to theextent that such exception does not conflict with the DOAS Georgia ProcurementManual, GTA By-Laws or the laws of the State of Georgia.GTA Supported Office requests for exceptions must be made by the respective seniorofficer or designated office director in the normal requisition submission to ProcurementManagement, along with a detailed statement of justification for the exception.The Director of Procurement Management may also make exceptions to therequirements and thresholds on behalf of departments if Procurement Managementdeems that an exception may be in the best interest of GTA Supported Office. Suchrequests will be communicated to the office director and the Senior Officer (with copy tothe Executive Director and/or Chief Financial Officer).If the requested exception is approved, Procurement Management will carry out suchdetermination prescribed by the Procurement Director. If the exception is denied,Procurement Management will follow the normal course for the procurement.1.5Manual RevisionsThis manual supersedes any or all previous GTA Procurement manuals.While every effort is made to keep the contents of this document current, GTAProcurement Management reserves the right to modify, suspend, or terminate any of theEffective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 7

GTA Procurement Manualpolicies, procedures, and/or benefits described in the manual with or without prior noticeto offices.2PROCUREMENT POLICIES AND PROCEDURES2.1The Procurement Cycle OverviewThe public procurement cycle includes all functions and procedures involved in theprocurement of goods and services from the time the need is determined by the GTASupported Office until such goods and/or services are received, used and disposed of.2.1.1Phase I - Procurement PlanningGTA Supported Offices will assesses and determine the need for a product or a service,in what quantity, and when the product or services must be delivered. Once the need isdetermined, the GTA Supported Office develops and submits a procurement requisitionfor approval. Procurement Management and the requesting office engage inprocurement planning discussions to further define and plan the appropriate method ofprocurement.2.1.2Phase II – Supplier Sourcing and SelectionProcurement Management researches availability of existing contractors and openmarket suppliers to source from, makes a determination on the best method ofprocurement, and conducts the appropriate procurement and award procedures toobtaining the required product and/or services.2.1.3Phase III – Contract AdministrationProcurement Management administers and manages agreements for GTA SupportedOffices utilizing vendor management practices, contract negotiation and amendmentsincluding renewal procedures, and contract close-out for terminated or expiredagreements.2.22.2.1Procurement Planning Procedures (Phase I)PolicyGTA Procurement Management is responsible for establishing, implementing andmaintaining the appropriate requisition method, processes and tools for use by all GTASupported Offices in submitting requests for procurement and contract services.2.2.2Procurement PlanningWhen a need arises to purchase goods and/or services, the Requesting Office mustconsider the level of complexity, volume, dollar value, any unknowns of the neededpurchase, and engage the expertise of Procurement Management early in the planningprocess office for assistance. The Requesting Office is responsible for identifying theEffective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 8

GTA Procurement Manualspecifications or scope of the requirements, such as recommended manufacturer/brand,model, quantity, size, functionalities, features, capabilities, minimum scope of work, andproject deliverables.Should the needed goods and/or services require a competitive bid solicitation,Procurement Management will collaborate with the Requesting Office and plan theprocurement for conducting the phases of the process. (Also, see section 3.4.5 FormalBid Solicitations)2.2.3Requisition SubmissionThe official and single requisition method to be used by GTA Supported Offices forrequesting Procurement services is provided in Appendix 8.2, GTA ProcurementRequisition Method and Process Guide. Requisitions issued by Office Requester must besubmitted to Procurement Management with the appropriate documentation andapprovals.The following are requirements for requesting goods and services:a. The Procurement Requisition form must provide a clear description ofsupplies and equipment required, including any known item or catalognumber, product code or other nomenclature that provides accurate itemidentification. For procurements involving services, the scope of work andrequirements of the needed goods and/or services will be provided by theRequesting Office.b. Requesting Office should determine budget amounts and obtain requiredapprovals prior to processing of Requisitions by Procurement Management.c.The Requisition form must indicate a reasonable requested delivery date inthe “Date needed” block. The average normal processing time from receipt ofa Requisition to actual order is approximately three (3) working days forstandard, non-emergency or non-special items. Lead time for actual receiptof the item(s) varies by vendor and the particular item(s) ordered.d. For procurements conducted through a competitive bid solicitation,determining the appropriate turnaround time for delivery of the good orservice or contract commencement must take into considerationProcurement Management expected process lead times to be developed incoordination with GTA Procurement.e. For “rush” or Emergency Purchases of 5,000 and above, needing anexception to the competitive bidding requirements and an expeditedPurchase Order within 1 to 2 business days, a detailed justification mustprovided on the Requisition by the submitting office/organization prior tosubmitting it to Procurement Management.f.Effective 5/19/2011Version 1.0The Requisition should reflect any supplier or provider (if known) for theitem(s) requested, although Procurement Management may use its ownsources for actual acquisition. Any tentative bids, quotes or specificationsreceived by the requesting department should be indicated on, or attachedto, the Requisition.GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 9

GTA Procurement Manual2.2.3.1ExceptionsVerbal requests for procurement activities are not satisfactory substitutes in lieu of GTA’sofficial requisition method, except in emergencies. An official requisition must follow anysuch request made in an emergency situation.2.32.3.1Supplier Sourcing and Selection Procedures (Phase II)PolicyProcurement Management will procure supplies, equipment, goods and services usingcompetitive methods whenever required and practicable, and will operate under theprocurement parameters and procedures of the DOAS Georgia Procurement Manual(GPM) which prescribes the competitive bidding thresholds.2.3.2General Process for Purchasing Goods and ServicesAll internal requests for services provided by Procurement Management must be initiatedby proper authorization of the respective Office Director, Senior Office or their designatedstaff member. The Director of Procurement Management or designee will determine themethod of procurement for requests for procurement and contract services.The following are the general supplier sourcing procedures and practices for obtaininggoods and services:a. Procurement Management will determine the best acquisition methods thatcomply with bidding parameters. Procurement Management will recommendaward to the vendor(s) reflecting the final price by preparing and issuing an(electronic) Purchase Order (PO) for appropriate approval and signature byProcurement Management. The approved and signed Purchase Order isforwarded electronically by email or fax to the awarded vendor, theoffice/organization Requester, and all other appropriate internal parties.b. Upon delivery and acceptance of the Purchase Order goods and/or services,the office/organization Requester will notify Procurement Management byemail the received status of the PO and invoice approval for payment byAccounting.c. The office Requester will coordinate or approve the acceptance and receipt ofprocured goods and services.d. GTA Supported Office will enforce the contractual guarantee or warrantyapplying to the goods or services purchased.e. If any GTA Supported Office has difficulty in obtaining satisfactory performanceincluding service as provided for in a guarantee or warranty, under a contracthandled, approved or otherwise authorized by the GTA Supported Office; theoffice shall refer the matter to Procurement Management.Effective 5/19/2011Version 1.0GTA Procurement at its option, may change, delete, suspend or discontinueparts or the manual in its entirety, at any time without prior notice. In theevent of a change, GTA offices will be notified.Page 10

GTA Procurement Manualf. The GTA Supported Office must notify the vendor promptly when latent orother defects are discovered. In the event the vendor fails to remedy thecondition reported and the contract was handled, approved or otherwiseauthorized by the GTA Supported Office, the matter shall be referred toProcurement Management.2.3.3Purchasing Goods or Services Using the State of Georgia PurchasingCard ProgramUse of the State of Georgia Purchasing by approved GTA Cardholders for the purchaseof goods and services will be in compliance with the policies and procedures in the DOASState PCard Policy and the GTA Purchasing Card Manual available on the myGTAintranet site.2.3.

1.0 Initial document release. 5/19/2011 . Note: GTA Procurement at its option, may change, delete, suspend, or discontinue parts or the . This document has been developed by GTA Procurement Management to establish the general policies and procedures for the planning, development, solicitation, award and