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Welcome to OhioRISE, specialized behavioralhealth care from Aetna Better Health of OhioQuick Reference N (Issuance date 07/01/2022)
Table of ContentsWelcome to the OhioRISE Plan . 2Covered Benefits . 7Important Phone Numbers . 2Limits or Prior Authorization . 7Member Resources.4Pharmacy Services (Prescription Drugs). 10Identification Cards . 4Emergency Services . 10Member Services . 5Arranging for Transportation . 10Provider Directory . 5Appeals and Grievances. 11Care Coordination . 6State Hearings . 12Tier Assignments . 6Basic Waiver Information . 12Roles of the Care Management Entity(CME) . 6Nondiscrimination notice . 13Ohio Children’s Initiative Child andAdolescent Needs Assessment (CANS) . 7Roles of your Managed Care Organization(MCO) . 7Welcome to OhioRISEThis quick reference guide offers helpful information to get you started on your new Medicaidbehavioral health benefits.Important Phone NumbersOhioRISE PlanMember Services1-833-711-0773 (TTY: 711)Representatives available from 7 a.m. to 8 p.m.Monday through Friday.Contact your Medicaid managed care organization, their24-hour Nurse Line for members24/7 nurse line phone number is on your ID card. If youenrolled in a managed careneed help getting this information, you can call OhioRISEorganizationMember Services toll free at 1-833-711-0773 (TTY: 711).Prior Authorization1-833-711-0773 (TTY: 711)1-833-711-0773 (TTY: 711)Language ServicesRepresentatives available from 7 a.m. to 8 p.m.Monday through Friday.Appeals and Grievances1-833-711-0773 (TTY: 711)Medicaid Consumer Hotline1-800-324-8680 (TTY: 711)Crisis Behavioral Hotline (OhioCare Line) and Mobile ResponseSupport Services (MRSS)1-800-720-96162 AetnaBetterHealth.com/OhioRISE
WelcomeWelcome to the OhioRISE Plan (OhioRISE) by Aetna Better Health of Ohio. OhioRISE isa specialized Medicaid health plan for children and youth with complex behavioralhealth needs. This program provides behavioral healthcare services to eligible childrenand youth. Children and youth who are eligible for OhioRISE enrollment are under theage of 21 and demonstrate the need for additional behavioral health care as identifiedthrough the Ohio Children’s Initiative Child and Adolescent Needs and Strengths(CANS) assessment or a recent inpatient admission for mental health or substanceuse disorder services. OhioRISE expands access to in-homeand community-basedservices to ensure eligible children and youth and their families have the tools andsupports they need to grow and thrive.AetnaBetterHealth.com/OhioRISE 3
Identification (ID) CardsIf you are enrolled in a managed care organization (MCO), you should have received a member IDcard from your MCO that shows your OhioRISE enrollment. You will use this card for physical andbehavioral health services. This card is good as long as you are a member of OhioRISE. Pleasecontact your MCO if: You have not received your card yet. Any of the information on the card is wrong. You lose your card.Ohio Medicaid managed care organizations (MCOs) can be contacted at:Managed Care OrganizationPhone NumberWebsiteAnthem 7www.uhccommunityplan.com*Administered by Paramount Advantage in West and Northeast Region until start of NextGeneration of Ohio Medicaid Managed Care.Additional Ohio Medicaid managed care organizations (available in late 2022):Managed Care OrganizationPhone NumberWebsiteAmeriHealth nthem -877-856-5702Humana.com/HealthyOhioIf you are enrolled in fee-for-service (FFS) Medicaid, you should have received a member ID cardfrom the Ohio Department of Medicaid (ODM) that shows your OhioRISE enrollment. You will usethis card for your behavioral health services. This card is good as long as you are a member ofOhioRISE. You will continue to use your fee-for-service (FFS) card for physical health services.Please contact the Medicaid Consumer Hotline at 1-800-324-8680 (TTY: 711) if: You have not received your card yet. Any of the information on the card is wrong. You lose your card.Always Keep Your ID Card(s) with YouYou will need your card(s) when you: See a provider for counseling. Get psychological testing. Go to a hospital for inpatient psychiatric services. Get crisis intervention services.4 AetnaBetterHealth.com/OhioRISE
Physical HealthcareYour physical healthcare needs will be coveredby your managed care organization (MCO) orfee-for-service Medicaid. These servicesinclude dental services, vision services, shots(immunizations), and visits to your primary carephysician.If you are a member of an MCO, refer to yourmember handbook or contact your MCO forinformation. If you are not a member of an MCO,contact the Medicaid Consumer Hotline at1-800-324-8680 (TTY: 711) for information.Member ServicesFinding a ProviderOhioRISE Member Services is here to help you.We are here from 7 a.m. to 8 p.m. Mondaythrough Friday. Our toll-free phone number is1-833-711-0773 (TTY: 711).It is important to remember that you mustreceive services covered by OhioRISE fromfacilities and providers in the OhioRISEnetwork. Providers in the OhioRISE networkagree to work with your behavioral plan to giveyou needed care.Member Services can: Help you get services, find a provider, answeryour questions, or solve a problem you mayhave with your care. Help with getting documents in other formatsor languages.The only time you can use providers that arenot in the OhioRISE network is for: Emergency services. Update your personal information. Federally qualified health centers (FQHC)/rural health clinics (RHC). Tell you about your benefits and services(what is covered and not covered). An out of network provider that OhioRISE hasapproved you to see. Help you with filing a complaint about yourhealth plan, providers, etc.The Provider Directory lists all our networkproviders you can use to receive services. Youcan request a printed Provider Directory bycalling Member Services at 1-833-711-0773(TTY: 711) or by returning the flyer you receivedwith your new member materials. You also canvisit our website at AetnaBetterHealth.com/OhioRISE to view up-to-date provider networkinformation. If you need help, call MemberServices at 1-833-711-0773 (TTY: 711) from7 a.m. to 8 p.m. Monday through Friday. Help you in making appointments orarranging for transportation.AetnaBetterHealth.com/OhioRISE 5
Care Coordination ServicesOhioRISE offers care coordination services.Our care coordinators are experienced inworking with children and youth and theirfamilies to improve member health. You will beassigned a care coordinator who knows whatservices are available through the OhioRISEprogram and your Medicaid managed care planor fee-for-service Medicaid. Your carecoordinator will also know about the servicesand programs offered in your local community.Your care coordinator will provide you and yourfamily with information on how to take care ofyourself and how to get services. They also willwork with your managed care organization,providers, and community organizations. You oryour family can call OhioRISE if you havequestions or want to speak with your carecoordinator. Please contact Member Services at1-833-711-0773 (TTY: 711) for help.Care Coordination Tier AssignmentOhioRISE offers care coordination at a fewlevels called tiers. These tiers line up with yourstrengths and needs when you enroll in theOhioRISE program and they can be updated asyour situation changes You will be assigned aninitial tier for care coordination based on yourresults from the Ohio Children’s Initiative Childand Adolescent Needs and Strengths (CANS).6 AetnaBetterHealth.com/OhioRISEOhioRISE’s care coordination tiers: Tier 3 – Intensive Care Coordination forchildren and youth with high behavioral healthneeds. Tier 2 – Moderate Care Coordination forchildren and youth with more moderatebehavioral health needs. Tier 1 – Limited Care Coordination for childrenand youth who have lower behavioral healthneeds.If you are placed in Tier 2 (moderate) or Tier 3(intensive), your care coordination services willbe provided by a Care Management Entity(CME). Care Management Entities (CMEs) areregional providers contracted with AetnaBetter Health of Ohio to deliver carecoordination. CMEs and their care coordinatorsare in the area where you live and know whatservices are available to you right in yourcommunity and throughout the state. Theyhave experience working with child-servingagencies and will be your partner in caredecisions to improve your health outcomes. Ifyou are assigned to Tier 1 (limited), your carecoordination will be provided directly by anAetna Better Health of Ohio care coordinator.
Ohio Children’s InitiativeChild and AdolescentNeeds and Strengths(CANS)The Ohio Children’s Initiative Child andAdolescent Needs and Strengths (CANS) is atool used to determine your eligibility forOhioRISE and to help with your carecoordination. It gathers you and your family’sstory to understand your needs and strengths,and to help us determine the best ways toprovide help. Your Ohio Children’s InitiativeCANS assessment is updated regularly to aidwith your ongoing care planning.Roles of your ManagedCare Organization (MCO)If you are a member of a managed careorganization (MCO), your physical healthbenefits are covered under that plan. Thisincludes things like rides to healthcare visitsand other general physical health benefits.Contact your MCO for questions about thiscoverage.Your MCO will: Provide all non-behavioral healthcare tomembers (e.g., physical health, dental). Help with referrals, transitions of care, andcare coordination.The MCO care coordinators will: Be part of or provide information to the Childand Family Team (CFT) for care. Work with your care coordinator at AetnaBetter Health of Ohio or the CareManagement Entity (CME) to help withcoordination efforts, such as arranging forphysical health services and rides forhealthcare visits.If you are not a member of an MCO, contactthe Ohio Medicaid Consumer Hotline forinformation on your other health benefits. Justcall 1-800-324-8680 (TTY 711). You can gethelp Monday through Friday from 7 a.m. to 8p.m. and Saturday from 8 a.m. to 5 p.m. YourAetna Better Health of Ohio care coordinatorwill work with your Medicaid providers to makesure that you receive the care and services thatare right for you.Services Covered byOhioRISEAs an OhioRISE member, you will receivemedically necessary Medicaid-coveredbehavioral health services at no cost to you.OhioRISE provides access to all of the inpatientand outpatient behavioral healthcare servicesyou get through Ohio Medicaid today, and alsooffers you access to new and improvedbehavioral health services: Intensive and Moderate Care Coordination Enhanced Intensive Home-Based Treatment(IHBT), Multi-Systemic Therapy (MST) orFunctional Family Therapy (FFT) In-state Psychiatric Residential TreatmentFacilities (PRTFs) – Available in January 2023 Behavioral Health Respite Primary Flex Funds Mobile Response and Stabilization Service(MRSS)Some behavioral healthcare is covered onlywhen it is prior approved (prior authorization).You don’t need to get approval or priorauthorization for emergency services. If youhave a question about whether a service iscovered, please call Member Services at1-833-711-0773 (TTY: 711), Representativesare available from 7 a.m. to 8 p.m. Mondaythrough Friday. Participate in sharing information thatsupports care coordination activities.AetnaBetterHealth.com/OhioRISE 7
Behavioral health services covered by OhioRISE:ServiceCoverage/Limitations*Prior ApprovalAssertive Community Treatment for AdultsCoveredNo prior approval needed forfirst 180 daysBehavioral Health Emergency Servicesprovided in an emergency roomCovered by yourphysical healthbenefitNo prior approval neededBehavioral Health Services providedthrough a Federally Qualified Health Center(FQHC) or Rural Health Clinic (RHC)CoveredNo prior approval neededCare CoordinationCoveredNo prior approval neededCommunity Psychiatric SupportiveTreatmentCoveredNo prior approval neededCrisis ServicesCoveredNo prior approval neededDiagnostic Evaluation and AssessmentCovered/No prior approval needed1 per year forunless limitation metcertain evaluationsDrug Testing and Other Select LaboratoryServicesCoveredNo prior approval neededElectroconvulsive therapyCoveredPrior approval neededCoveredNo prior approval neededCoveredNo prior approval neededCoveredPrior approval neededCoveredPrior approval neededCoveredNo prior approval neededfor first 180 daysCoveredNo prior approval neededMobile Response Stabilization ServicesCoveredPrior approval is neededbeyond six weeksBehavioral Health Nursing ServicesCoveredNo prior approval neededOffice Visits with Behavioral HealthProvidersCoveredNo prior approval neededOpioid Treatment Program (OTP) ServicesCoveredNo prior approval neededPhysician or Pharmacist AdministeredDrugsCoveredNo prior approval neededHealth Behavior Assessment andInterventionHome Visits with Behavioral HealthProvidersInpatient Hospital Substance Use DisorderServicesInpatient Hospital Psychiatric ServicesIntensive Home-Based Treatment forChildren/AdolescentsMedication-Assisted Treatment forAddiction8 AetnaBetterHealth.com/OhioRISE
Behavioral health services covered by OhioRISE:ServicePsychiatric Residential Treatment Facility(PRTF) ServicesPsychological TestingCoverage/Limitations*Coverage availableout of state nowand in Ohio in 2023Covered 20 visitsper calendar yearPrior ApprovalPrior approval neededNo prior approval neededfor first 20 visits per yearPsychosocial RehabilitationCoveredNo prior approval neededPsychotherapy and CounselingCoveredNo prior approval neededPsychiatry ServicesCoveredNo prior approval neededBehavioral Health Respite ServicesCoveredPrior approval needed onlyafter first 50 daysScreening Brief Intervention and Referral toTreatment (SBIRT)Covered/No prior approval needed1 of each screeningunless limit is mettype per yearSmoking and Tobacco Use CessationCoveredNo prior approval neededSubstance Use AssessmentCovered/2 assessmentsper yearNo prior approval neededSubstance Use Case ManagementCoveredNo prior approval neededSubstance Use Intensive OutpatientCoveredNo prior approval neededSubstance Use Partial HospitalizationCoveredPrior approval neededCovered/Up to4 hours per dayCovered/Up to 30consecutive daysfor the first 2 staysNo prior approval neededunless limit is metSubstance Use TherapyCoveredNo prior approval neededSubstance Use Withdrawal ManagementCoveredNo prior approval neededTelehealth Services for Behavioral HealthCoveredNo prior approval neededTherapeutic Behavioral ServiceCoveredNo prior approval neededCoveredPrimary flex funds will needprior approval through theChild and Family Care PlanReview processSubstance Use Peer Recovery SupportSubstance Use Residential TreatmentPrimary Flex FundsNo prior approval neededunless limit is metAetnaBetterHealth.com/OhioRISE 9
Pharmacy Services(Prescription Drugs)OhioRISE covers medications your doctor givesyou in the office to treat mental health andsubstance use disorders.Members of managed care organizations(MCO) should use their MCO to process allother prescription claims. Refer to the MCOmember handbook for assistance.Members who are not enrolled in an MCOshould use Change Healthcare for all otherprescription claims. Contact the MedicaidConsumer Hotline at 1-800-324-8680(TTY: 711) for help.Emergency ServicesIt is important to remember that you mustreceive services covered by OhioRISE fromfacilities and/or providers in the Aetna network.The only time you can use a provider not in ournetwork is if you have an emergency.If you have an emergency that requires you togo to an emergency room (ER), call 911 or go tothe nearest ER or other appropriate caresetting.If you think you may need emergency servicesand want advice on your situation, you havethe following options: Call your doctor. Contact your Medicaid managed careorganization’s 24-hour nurse line. Your MCO’snurse line is available to help answer yourmedical questions. This number is available24 hours a day, 7 days a week and is staffedby medical professionals. Please look on yourMedicaid ID card for the number of yourMedicaid managed care organization’s nurseline. If you need help getting this information,you can call OhioRISE Member Services tollfree at 1-833-711-0773 (TTY: 711).10 AetnaBetterHealth.com/OhioRISE Call the Ohio CareLine State BehavioralHealth Crisis Hotline at 1-800-720-9616.They can talk to you about your medicalproblem and give you advice on what youshould do. Reach the Mobile Response andStabilization Services (MRSS) at1-800-720-9616 in your region. MRSSservices can come to you wherever youare located.TransportationIf you must travel 30 miles or more from yourhome to receive covered healthcare servicesand you need help getting to your appointment,your managed care organization (MCO) canprovide transportation to and from the provider’soffice. Call your MCO for more information and toschedule a ride.If you are not enrolled in an MCO, the CountyDepartment of Job and Family Services(CDJFS) can provide transportation throughthe Non-Emergency Transportation (NET)program. Call your CDJFS for more informationand to schedule a ride.Your OhioRISE care coordinator can help withtransportation issues, like scheduling a ride.Please contact OhioRISE Member Services at1-833-711-0773 (TTY: 711) for assistance.
Appeals and GrievancesIf you are unhappy with OhioRISE or ourproviders, or do not agree with a decision wemade, contact us as soon as possible. If you do not agree with the decision or action,you can contact us within 60 calendar daysto ask that we change our decision or action.This is called an appeal. If you are unhappy with OhioRISE or ourproviders, this is called a grievance.You, or someone you want to speak for you,can contact us. If you want someone to speakfor you, you will need to let us know. OhioRISEwants to help.To contact us, you can: Call Member Services at 1-833-711-0773(TTY: 711). Fill out and submit the appeal form atAetnaBetterHealth.com/OhioRISE. Call Member Services to ask for a printedcopy of the standard appeal form to completeand return. Visit our website. Write a letter telling us what you are unhappyabout. Please include your first and last name,the number from the front of your member IDcard, your address, and your telephonenumber. You should also send any informationthat helps explain your problem.Mail the form or your letter to:Aetna Better Health of Ohioc/o OhioRISE PlanAppeal and Grievance DepartmentPO Box 811395801 Postal RoadCleveland, OH 44181Fax: 1-833-928-1259You also have the right to file a complaintat any time by contacting the:Ohio Department of MedicaidBureau of Managed Care Complianceand OversightP.O. Box 182709Columbus, Ohio 43218-27091-800-324-8680 (TTY: 711)Ohio Department of Insurance50 W. Town Street3rd Floor – Suite 300Columbus, Ohio 432151-800-686-1526AetnaBetterHealth.com/OhioRISE 11
State HearingsOhioRISE WaiverA state hearing is a meeting with you orsomeone you want to speak on your behalfalong with representatives from the CountyDepartment of Job and Family Services,OhioRISE, and the Bureau of State Hearingswithin the Ohio Department of Job and FamilyServices (ODJFS). In this meeting, you willexplain why you think OhioRISE did not makethe right decision and OhioRISE will explain thereasons for making its decision. The hearingofficer will listen and then make a decisionbased on the rules and the information given.The OhioRISE program includes a 1915(c)home-and community-based services waiver.The waiver aims to reduce risks and preventnegative health and life outcomes for childrenwith serious emotional disturbances andfunctional impairments.Before requesting a hearing, you mustcomplete the OhioRISE appeal process. Torequest a hearing: You can sign and return the state hearingform to the address or fax number listed onthe form. Call the Bureau of State Hearings at1-866-635-3748. Submit your request via e-mail atbsh@jfs.ohio.gov. Submit your request through to the Bureauof State Hearings SHARE Portal athttps://hearings.jfs.ohio.gov/SHARE.(Log into the SHARE Portal using your OhioBenefits ID and password to submit yourrequest.)If you need legal assistance, you can ask yourlocal Legal Aid program for free help with yourcase. Contact your local Legal Aid office bycalling 1-866-LAW-OHIO (1-866-529-6446)or by searching the Legal Aid directory athttp://www.ohiolegalhelp.org/find-legal help on the internet.12 AetnaBetterHealth.com/OhioRISEIf you are enrolled onto the OhioRISE 1915(c)Waiver, you are eligible to receive additionalwaiver services in addition to the rest of theOhioRISE plan services you need. You canreview the waiver services in the OhioRISE1915(c) Waiver Member Handbook. Your carecoordinator will help you plan for and accesswaiver services.
Aetna Better Health of Ohio follows state and federal civil rights laws that protect you fromdiscrimination or unfair treatment. We do not treat people unfairly because of a person’s age,race, color, national origin, religion, sex, gender identity, sexual orientation, religion, maritalstatus, mental or physical disability, medical history, health status, genetic information, evidenceof insurability, or geographic location. If you would like to file a complaint, please contact AetnaBetter Health by mail, phone, or email at:Aetna Better Health7400 W Campus Rd, Suite 200New Albany, OH 43054Phone: 1-833-711-0773 (TTY: 711)Email: MedicaidCRCoordinator@aetna.comIf you would like to file a complaint with Health and Human Services Office for Civil Rights, pleasego to https://ocrportal.hhs.gov/ocrsmartscreen/main.jsf or by mail or phone at:U.S. Department of Health and Human Services200 Independence Avenue, S.W.Washington, D.C. 202011-800-368-1019, TDD: 1-800-537-7697ENGLISH: To help you understand this notice, languageassistance, interpretation services, and auxiliary aids andservices are available upon request at no cost to you. Servicesavailable include, but are not limited to, oral translation, writtentranslation, and auxiliary aids. You can request these servicesand/or auxiliary aids by calling Aetna Better Health MemberServices at 1-833-711-0773 (TTY: 711).SPANISH: Para ayudarle a entender este aviso, disponemos de asistencia lingüística, servicios deinterpretación y ayudas y servicios auxiliares si los solicita, sin costo alguno para usted. Losservicios disponibles incluyen, entre otros, traducción oral, traducción escrita y ayudas auxiliares.Puede solicitar estos servicios o ayudas auxiliares llamando al Departamento de Servicios paraMiembros de Aetna Better Health al 1-833-711-0773 (TTY: 711).AetnaBetterHealth.com/OhioRISE 13
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CHINESE (TRADITIONAL): �電Aetna Better Health TY：：711)).KINYARWANDA: Kugira ngo ufashwe gusobanukirwa neza iri tangazo, ubufasha mu by'ururimi,serivisi z'ubusemuzi n'ibikoresho bifasha abafite ubumuga bwo kutumva na serivisi bijyanyebiboneka bisabwe kandi nta mafaranga wishyuzwa. Serivisi ziboneka harimo, ariko ntabwozigarukira gusa ku, busemuzi, ubusemuzi bw'inyandiko n'ibikoresho bifasha abafite ubumugabwo kutumva. Ushobora gusaba izo serivisi cyangwa ibikoresho bifasha abafite ubumuga bwokutumva uhamagaye Aetna Better Health Member Services kuri 1-833-711-0773 (TTY: 711).CHINESE (SIMPLIFIED): �电 Aetna Better 73 (TTY: 711).PASHTO: د ، د ﻏوښﺗﻧﯥ ﭘﮫ ﺻورت ﮐﯥ د ژﺑﯥ اړوﻧد ﻣرﺳﺗﮫ ، ﭘﮫ دې ﺧﺑرﺗﯾﺎ د ﭘوھﯾدو ﭘﮫ ﺑرﺧﮫ ﮐﯥ ﺳﺗﺎﺳو ﺳره د ﻣرﺳﺗﯥ ﻟﭘﺎره ﭘﮫ ﺷﺗﮫ ﺧدﻣﺗوﻧو ﮐﯥ ﺷﻔﺎھﻲ . او ﻣرﺳﺗﻧدوﯾﮫ ﮐوﻣﮑوﻧﮫ او ﺧدﻣﺗوﻧﮫ ﭘرﺗﮫ ﻟﮫ ﮐوم ﻟګښت څﺧﮫ ﺷﺗون ﻟري ، ژﺑﺎړې ﺧدﻣﺗوﻧﮫ Aetna Better Health ﺗﺎﺳو ﮐوﻟﯽ ﺷﺊ د . ﺧو ﺗر دې ﭘورې ﻣﺣدود ﻧدي ، او ﻣرﺳﺗﻧدوﯾﮫ ﮐوﻣﮑوﻧﮫ ﺷﺎﻣل دي ، ﻟﯾﮑﻠﻲ ژﺑﺎړه ، ژﺑﺎړه ﯾﺎ ﻓرﻋﻲ ﻣرﺳﺗو ﻏوښﺗﻧﮫ وﮐړئ / ( ﺗﻠﯾﻔون ﮐوﻟو ﺳره د دې ﺧدﻣﺎﺗو او TTY: 711) 1-833-711-0773 د ﻏړو ﺧدﻣﺎت ﺗﮫ ﭘﮫ .AMHARIC: ይህን ማሳሰቢያ እንዲረዱት ሊያግዝዎ የሚያስችሉ የቋንቋ እርዳታ፣ የትርጉም አገልግሎቶች፣ እና ተያያዥድጋፎች እና አገልግሎቶች ሲጠይቁ እርስዎ ምንም ወጪ ሳያወጡ ማግኘት ይችላሉ። ያሉት አገልግሎቶች የቃል ትርጉም፣የጽሁፍ ትርጉም፣ እና ተያያዥ ድጋፎች እና ሌሎችን ይጨምራል። እነዚህን አገልግሎቶች እና/ወይም ተያያዥ ድጋፎችን ወደAetna Better Health የአባል አገልግሎቶች በ 1-833-711-0773 (TTY: 711) በመደወል መጠየቅ ይችላሉ።.GUJARATI: આ સૂચનાને સમજવામાં તમારી મદદ કરવા માટે , ભાષા સહાય, દુભાિષયા સેવાઓ અને વધારાની સહાયઅને સેવાઓ િવનંતી કરવા પર તમારા માટે કોઈપણ ખચ િવના ઉપલબ્ધ છે . ઉપલબ્ધ સેવાઓમાં મૌિખક અનુવાદ,લેિખત અનુવાદ અને વધારાની સહાયનો સમાવેશ થાય છે , પરં તુ સેવાઓ એટલા સુધી મયા િદત નથી. તમેAetna Better Health Member Servicesને 1-833-711-0773 (TTY: 711) પર કૉલ કરીને આ સેવાઓઅને/અથવા વધારાની સહાયની િવનંતી કરી શકો છો.OHR-22-03-05 (06/22)AetnaBetterHealth.com/OhioRISE 15
AetnaBetterHealth.com/OhioRISE 2022 Aetna Inc.1120517-OHR-EN(Issuance date 07/01/2022)16 AetnaBetterHealth.com/OhioRISE
Welcome to the OhioRISE Plan (OhioRISE) by Aetna Better Health of Ohio. OhioRISE is a specialized Medicaid health plan for children and youth with complex behavioral
