Annual Report 2021 - Janison

Transcription

Annual Report2021

FY21 Highlights6.5m Assessments delivered inFY21 across 117 countries 30mOPERATING REVENUE 38% 23mANNUALISEDRECURRING REVENUE 75% 18.3M ASSESSMENT ARRICAS growthahead of target290,000 ASSESSMENTS DELIVERED IN 1H21Janison accreditedas National ServiceProvider of PISA forSchools in the UK,Australia and USAGender Diversity50%50%2 Janison Annual Report 202155%GROSS PROFITMARGIN 23mCASH ON HAND 3mEBITDA 9PPS 109% 21%

ContentsFY21 Highlights. 02Janison Overview. 04COVID-19 Response. 18Environmental, Social & Governance. 20Chairman’s Review. 24CEO’s Review. 26Directors’ Report. 30Board of Directors. 40Remuneration Report. 44Financial Statements. 62Notes to the Financial Statements. 68Directors’ Declaration.101Auditor's Independence Declaration.102Independent Auditor’s Report.103Additional Information.108Corporate Directory.111Janison Annual Report 2021 3

Janison OverviewJanisonOverview

Janison OverviewOur purpose is to unlock the potential in every learner.Our team of dedicated educators, technologists andchange agents empower teachers, students, professionalaccreditation bodies and governments to achievemeaningful educational outcomes by measuringknowledge and progress.Janison’s assessment platform and products provide keyinsights through real-time analytics designed to informtargeted teaching and data-driven intervention strategies.Founded 20 years ago, we are an award-winningAustralian owned, publicly listed edtech pioneerdelivering more than 27 million assessments sinceinception in over 117 countries.Our technology supports our commitment to equityand accessibility for all. For the millions of candidatesthat we reach – many in some of the most remote partsof the world – access to our assessment solutions offerslife-changing opportunities in education and work.Janison has an exclusive knowledge partnershipwith the Organisation for Economic Co-operation andDevelopment (OECD) to deliver its PISA for Schools test,a school-level benchmarking tool linked to the PISAframework which puts gold-standard data into the handsof educators globally. Janison powers the test in currently15 countries including Australia, the UK and the US.Janison also proudly delivers ICAS Assessments, asuite of school tests including the renowned ICAScompetition. The tests give an independent, objective,and contemporary perspective on curriculum-basedskills. ICAS Assessments delivers powerful data to enableschools to make key teaching decisions as well as inspirestudents to stretch themselves.We continue to forge a reputation for forward-thinking,robust solutions and surpass expectations in thedigital transformation of assessments. It’s a journeywe’re dedicated to taking.Janison's platform customers and productsICASassessmentsJanison Annual Report 2021 5

Janison OverviewJanison's statisticsJanison is a global market leader in digital assessmentsand testing117 COUNTRIES 200kREMOTE PROCTOREDEXAMS6.5m DIGITALASSESSMENTS6 Janison Annual Report 20214.5m STUDENTS160EMPLOYEES

Janison OverviewWhat makes Janison uniquePurpose-ledJanison is driven by its purposeto unlock the potential in everylearner via the digital transformationof assessment.Exam integrityand securityOur Janison Insights assessmentplatform is GDPR compliant,meeting European standards,compliant with the AustralianGovernment’s InformationSecurity Manual, and is certifiedfor ISO 27001. Our solutionsoffer enterprise-grade security,encryption and the peace ofmind of local data hosting.Our remote proctoring solutionbalances protecting studentdata and privacy with ensuringthe highest possible level ofacademic integrity.Social impactClients and educators transitioningfrom managing paper examsto the streamlined processesof Janison’s online assessmentplatform benefit from substantialtime and cost savings, as wellas reducing their impact on theenvironment through paperlessexams and transportation miles.Our founding ethos is to enableequitable access to educationfor all, giving learners a fair andconsistent experience whetherthey are in the heart of a cityor in one of the world’s mostremote locations.Proven track recordof technology at scaleFrom the earliest days of the internet,we’ve been achieving world-firstsin education technology at scale.We’re trusted by educators andgovernments to deliver over6.5 million online assessmentsacross 117 countries annually.Janison is the technology poweringNAPLAN Online - the annualAustralian school assessmentand the world's largest digitalassessment. In 2021 Janison'splatform supported 900,000students with 197,000 concurrentusers processing 32,000 transactionsper second.Strong relationshipswith 100% retentionOur happy customers keep comingback for more. Janison’s qualitysolutions, agile and collaborativeapproach, and exceptional 24/7support and service mean that wehave forged long-lasting relationshipsand 100% retention for ourassessment platform clients to date.Australian born.Global presenceJanison is an Australian-owned,ASX-listed education technologypioneer whose team of expertsand developers innovate onlineassessment and learning solutionsfor forward-thinking corporations,governments, and education bodiesaround the world.By educators,for educatorsMaking education tools equitableand accessible to all learners iswhat we’re all about. Foundedby educators, we understand andsupport the education industry, fromschools, principals and teachers –making student testing experiencespositive, and delivering insightful,relevant data to enable realclassroom impact.Agile productsJanison’s product suite bringspowerful benefits to a breadthof exacting and industry-specificassessment scenarios withinSchools, Higher Education,Government and Enterprise.What’s more, our solutions arehighly configurable and can tailorto almost any exam context.UnparalleledfunctionalityOur technology experts have a trackrecord of anticipating what toolseducators will need next, creatingforward-looking functionality andfeatures to enhance and streamlineassessment workflows and deliverdeep data.Janison Annual Report 2021 7

Janison OverviewOur peopleAn exceptional leadership team, each with a proven track record inbuilding and scaling companies.Supported by a team of approximately 200 people, headquarteredin Sydney, Janison is comprised of one third educators, one thirdtechnologists and one third corporate experts.Wayne HouldenDavid CaspariFounder and Vice ChairmanChief Executive OfficerJust as Janison the company is unique and exceptional at what it does, its peopleand the bonds between them are unique and exceptional, too. Breaking new groundin our industry means that we attract a kaleidoscope of personalities, as quirkybrilliance takes many forms. No matter your story it’s a work culture that authenticallyembraces your uniqueness and nurtures your honesty and ideas.– David Caspari, CEO8 Janison Annual Report 2021

Stuart HallsAmy BarouchDerek WelshChief Financial OfficerGroup Executive,Educational AssessmentsChief Operating OfficerSara RatnerTom RustowskiDenise HanlonGroup ExecutivePISA for SchoolsChief Revenue OfficerChief People OfficerGeorge GormanRebecca NiemiecMatt WolfChief Technology OfficerHead of Customer &Event SupportHead of ProductJanison Annual Report 2021 9

Janison OverviewGlobal viewWe operate in a global marketfor digital assessments. Theaddressable market includes schools,governments, accreditation bodiesand higher education institutions.Spending on EdTech and digitalexpenditure is expected to grow by2.5x between 2019 and 2025 to reacha total market size of 550 billion.This represents approximately5.5% of the total spend on educationglobally. Schools, universities andcolleges are still at the early stagesof their digital adoption journey.As a result of COVID-19, theestimated market size for EdTechhas expanded by a further 85 billionin the past year. The short-termincrease in spending through COVIDis expected to remain in the longterm as education departments upliftinfrastructure capability to providethe devices and networking standardsrequired for digital adoption.Janison's addressable marketplaceconsists of two distinct channels: Direct to consumer either student or parent B2B/B2G - Schools, professionalaccreditation bodies, state &national education departmentsglobally.Janison specialises in high-stakeshigh-volume digital assessmentplatforms for which there are fewcompetitors able to offer comparablelevels of scale, reliability, and examintegrity with demonstrated successwith governments and esteemededucation institutions.Janison's assessment productsinclude ICAS which has beencelebrating academic performancefor 40 years this year, and PISA forSchools which is developed andbacked by the OECD and beingrolled out exclusively on the Janisonplatform around the globe.America3%Janison began delivering onlineassessments in the US in 2020 whenit became accredited by the OECDas the National Service Provider ofPISA for Schools in the region. It isalso the exclusive platform providerof the assessment in Brazil.10 Janison Annual Report 2021

Janison OverviewEMEAAsiaAustralia & NZ10%10%77%Janison has expanded into theEMEA region through a numberof new European customers andexpansion of its PISA for Schoolsdigital assessment.In FY21 Janison delivered its flagshipICAS assessment to schools across anumber of Asian countries includingMalaysia, Singapore, Hong Kongand the Philippines. The globalapplication of this assessment andits digital delivery enables a vastaddressable market for this product.At home, Janison saw substantialgrowth in revenue from the deliveryof ICAS and other online assessmentplatform clients, despite the impactof COVID-19 on traditional in-personexam delivery services.Janison Annual Report 2021 11

Janison OverviewA brief historySince the earliest days of the internet, we’ve been deliveringhigh-impact, assessment and learning solutions at state, nationaland international level. Here are some of our key milestones.Janison registersas an Australiancompany inTamworth,regional NSW.1998Janison builds one ofthe earliest LearningManagement System(LMS) platforms -JanisonToolbox, for TAFE NSW.The groundbreakinginterface allows studentsto access coursesremotely and submitassessments online.19992005We launch our new learning product,Janison LMS, offering a fresh new interfacefor administrators and learners. TheGovernance Institute of Australia, AustralianSecurities and Investments Commission(ASIC), TAFE NSW, NSW Ambulance andWorkCover WA are among its first clients.Another world-first: the first standardised, large-scaleonline assessment to nearly 40,000 students from 650schools in one day. We address the scalability, deliveryand security challenges of running NSW science exams,known as VALID, with an innovative approach – usingMicrosoft’s then newly-released cloud service, Azure.2010201110,000100,000 users are engaging with ouronline assessment platform, JanisonCloud Assessment which wins us thenational iAward – putting Janisonin the company of fellow winnersincluding the creators of Google Mapsand Huawei’s E5 WiFi 3G modem.2016Our onlineassessmentplatformcontinuesto deliversuccesses andtransformativeeducationinsights forgovernmentdepartmentclients. Werename itJanison Insights.We solve the British Council’s challenge ofdelivering English proficiency exams to partsof the world with poor internet connectivityby building a world-first: Janison Replay. Theapplication is one of the first to adopt Google’snewest technology, allowing uninterrupted testseven amid dropouts.12 Janison Annual Report 2021

Janison lists on theAustralian StockExchange (ASX)with a marketcapitalisation ofapproximately 60 million. Itfollows a successful 10 million capitalraising to fundour global growthinitiatives.2017We join forces with theOrganisation for EconomicCo-operation andDevelopment (OECD).As its chosen platform todeliver its PISA-based Testfor Schools (PBTS) online.2018Another world first.In May 2018, wesuccessfully deliverthe first NAPLANOnline exam to200,000 students at1,400 schools acrossAustralia. 99.9 per centof the 668,529 individualtests are completedsuccessfully online, andwith no slowdowns –earning internationalattention for Janison.2019We begin thetransition to astandardised yethighly-configurableassessment platform 'Janison Insights' builton the functionalitydeveloped inconjunction withesteemed educationinstitutions worldwide.2020The company celebrates a 7 million capital raise, plusa landmark deal to remotelydeliver university entranceexams for Czech Republicassessment provider SCIO.Acquisition of UNSW Global’sEducational Assessmentsbusiness, including theICAS schools competition.ICASassessmentsA seismic shift forthe Janison brandas we become soleprovider of PISA forSchools in Australiaand accredited bythe OECD as theNational ServiceProvider of PISA forSchools in Australiaand the UK.2021Janison raises 18m to fundexpansion ofits 3 strategicgrowth drivers,acquisitions,and productinvestment, ina heavily oversubscribedplacement andshare purchaseplan.Janison continues to flourisheven amid the global grip ofCOVID-19, securing majorassessment projects includingChartered Accountants, Check-in,University of London, SelectiveSchools testing and globalpartnerships with Go1 and D2L.Janison Annual Report 2021 13

Janison OverviewOur purposeTo unlock the potential in every learner.Janison was founded by a teacher who had avision to enable equitable access to educationfor all, no matter their location or circumstances.This commitment to ensuring that no learner isdisadvantaged remains at the centre of our ethosand what we deliver.14 Janison Annual Report 2021

Janison OverviewThe pivotal role of effectively measuring students’knowledge is quickly being acknowledged by educationdepartments and governments. Pinpointing learninggaps, stretching skillsets and tapping into learners’unique problem-solving abilities can have life-changingconsequences – including access to the most effectivepossible pathway through schooling and beyond. Throughour technology, we equip educators with the tools anddata to enable this level of impact on every learner.Janison Annual Report 2021 15

Janison OverviewJanison's valuesWe’re deeply committed to our relationships with our clients, partners andeach other, and to continuing our track record of innovation and raising thebar within our industry. Our values speak to how we deliver this.Own it and find a wayWe take ownership of the problem or opportunity in frontof us and work together to find a way and get it done.Realise potentialWe believe that great things happen when peopleare empowered to learn, grow and innovate.Act SustainablyWe are custodians of our company’s future and act accordingly,with respect for our people, community and planet.16 Janison Annual Report 2021

Janison OverviewFocused growth driversJanison’s FY25 horizon growth model is supported by three major drivers,these include:PISA for SchoolsExclusive partnership with the OECD to deliver across 90 countries,large total addressable market (TAM) and cross-sell opportunities.ICASassessmentsICAS AssessmentsA suite of esteemed school assessments with a 40-year history, sold to 50% ofall Australian schools and 15 countries since inception, with global application.Janison Insights, online assessment platformIncreasing scale benefits, high-margin and ARR from platform customer acquisitionand expansion.Product innovation and acquisitions will provide additional assessment products and revenue foran additional layer of revenue growth into FY25.94% of exam bodies saycandidates’ academicperformance improvedafter online assessmenttechnologies wereincorporated into theeducational systemJanison Annual Report 2021 17

Janison OverviewJanison’s responseto COVID-19In 2020, 1.5 billion students in188 countries were locked out of theirschools causing massive disruption totheir learning. – Andreas Schleicher, OECD.Business continuityDelivering the ICAS2020 event beyondexpectationsOur enhanced offering:remote online proctoringWhen Australia’s pandemic responseOur commitment to safeguardingTo ensure education continuityand lockdowns began in early 2020,equitable access to educationamongst our clients, Janisonwe had already been leading thewas a key driver behind ourdelivered a remote proctoringway in remote-working practicesdecision to extend the ICASsolution, Janison Remote in FY21.and our products live entirely inassessment window in 2020.This allowed exams to continue tothe cloud, which means they areprotected from the physical effectsThe extension allowed schoolrun in the safety of students’ homesand can run autonomously.children in locked-down statesacross the Czech Republic and high-to still participate in this annualstakes exams to run remotely for themilestone competition.University of London.fully remote working for all staff andICAS 2020 delivered beyondOur hybrid services meant thatremain online for all customers acrossexpectations, 290,000 testsalmost one million school students117 countries around the world.administered and a 98%were able to sit their assessmentsimprovement in customeronline and continue their education.All of this means that we were andstill can seamlessly transition tosatisfaction with seamlesstest event delivery.18 Janison Annual Report 2021

Through COVID-19 we successfully developed products andacquired new customers to help our business grow and provideteachers with valuable insights into the learning lost amongststudents. Government funding made it possible for us to retain allof our people in meaningful employment and endure an incrediblydifficult time for our exam management division. – David Caspari, Janison CEO.The response from schools to the Check-in package has beenfantastic. Feedback from the assessment tool will contribute to theNSW Government’s curriculum overhaul, which will see a renewedfocus on literacy and numeracy.” – The NSW Minister for Education, Sarah Mitchell.Curtailing Schools' lostlearning with a flagshipdiagnostic assessmentEvaluating the schools’impact of COVID-19internationallySafeguarding ourpeople's wellbeingIn partnership with NSW DepartmentWith our project to deliver the PISAJanison strengthened its commitmentof Education, we authored andfor Schools test in several countriesto the wellbeing of our peopledelivered the Check-in assessmentalready well underway with thethroughout the logistical and businessto pinpoint learning loss amongstOECD since 2019, in 2020, Janisonchallenges of COVID-19 in FY21.children during school closures.established a PISA for Schools Sales318,000 tests were completed and weand Operational team to bolsterDuring the rolling lockdowns,further international roll-out.nationwide uncertainty, anddelivered results data into teachers’personal challenges, we ensuredhands within 48 hours, allowing forThis included delivery of an additionalthere was a continuous two-wayimmediate teaching interventions.Global Crises Module questionnaire,communication with our staff, andThe NSW Teachers Federation unionwhich uses OECD measurement toolsoffered flexible working options,called Check-in an “enlightenedto allow schools to assess the impactadditional days off includingapproach to assessment”, and inof the pandemic on several detailedRUOK Day Off', care packages,early 2021 the Grattan Instituteaspects of their students’ learning,home office support and resourcespublicly praised the results as theincluding emotional impacts.to support our employees' mentalbest quality post-COVID schools’and physical health.dataset to date.Janison Annual Report 2021 19

Janison OverviewJanison’s impact on socienvironmentPotential Janison’s founding ethos is to enable learners to realise theirfull potential."We’ve pioneeredtechnology that closesthe connectivity divide byrunning seamlessly in lowbandwidth environments,allowing all learners toreceive an identical testexperience no matterwhere in the world they arelocated." – David Caspari, CEO. Our software is designed to provide a consistent examexperience for all learners regardless of their socioeconomicbackground, hardware type or network connectivity. We strive to achieve the highest accessibility standards to offerlearners of all accessibility needs the same opportunities astheir counterparts. Our technology helps teachers focus their attention, skills, andlimited time on what matters most; their students. The branchtesting feature within our assessment platform provides greaterdepth of results and our reporting is comprehensive and fastputting rich actionable insights into the hands of educators todevelop targeted interventions.Time In Australia every year approximately 10 million teaching hoursare consumed in preparing, authoring, delivering, marketing and“It is draining. Exhausting.Time consuming. The worknever stops."– The Conversationin Aug 2020.reporting on paper-based exams across K-12 schools, collegesand universities. The Janison Insights online assessment platform providesend-to-end capability for teachers to develop, deliver, auto-markand automatically report on assessments, saving approximately4 million hours or 40% of teacher time in the process.20 Janison Annual Report 2021

ety and theEnvironment Each year in Australia, educational institutions across schools,colleges and universities generate approximately 12,000 tonnes ofcarbon dioxide because of printing and transporting test papersto and from exam halls and between markers and administrators. We believe we can significantly reduce this carbon footprint to afraction of this total with the transition from pen-and-paper examsto online assessments which are prepared, delivered, and markedall within Janision's assessment platform without the need to printor ship bundles of paper- saving trees, fossil fuels and preservingthe environment.10mteaching hoursconsumed withpaper-based examseach yearEquity Janison is passionate about the power of education and insightfulassessment technology to address inequity among learners. Ourcommitment to ensuring that no learner is disadvantaged remainsat the centre of our ethos and what we deliver, as does our goalto unlock the potential in every learner at all ability levels. Bydelivering tools such as branching tests that adapt in real-timeto students’ performance, we can enable a deeper and far moredetailed assessment of students’ knowledge gaps and allow fortargeted intervention in the classroom. Janison’s technology allows remote Australian communities toaccess the exact same online assessment experience that theircity counterparts have, no matter the quality of their infrastructureor reliability of their internet connection. Around the world, our12,000tof carbon dioxideproduced in Australiaeach year as a resultof paper-based examstests and assessments reach remote and developing nations,helping open life-changing opportunities for learners. Ourdiagnostic school assessments provide vital reporting and insightsto enable teachers to develop learning interventions that lifteducation outcomes.Janison Annual Report 2021 21

Janison OverviewGovernanceRisk ManagementBoardWe approach risk management as a continual process.We actively manage risks with a carefully constructed viewon an appropriate tolerance level for each of the differentcategories. For some, we have zero tolerance for risk, inothers, we are willing to accept varying degrees of risk tobe innovative with our products, technology, to enter newmarkets, make acquisitions, improve value for our people,customers, partners, our business and our community; butnot at the expense of meeting our legal, regulatory, safetyor ethical obligations.Our board is responsible for the corporate governanceof Janison. It is committed to optimising the businessfor financial performance and building sustainable valuefor our customers, employees, shareholders and thewider community. The board comprises directors witha diverse range of skills, age and experience to supportrobust decision-making. An assessment of the boardcomposition and performance takes place regularly. Fullboard biographies can be found on page 40 of this report.53Board DiversitySafety & WellbeingAverage ageWe care deeply about the physical and psychologicalsafety of our employees, customers and consumers. Weprovide a safe environment in both the physical and digitalworld for our employees and students to feel safe within.FY2120%26% FY2017%FY2083%Strategy & CompetitionThe board is actively involved in the development ofstrategy. It approves and regularly reviews performanceagainst Janison's strategy. The Strategy Council, anexecutive committee, continually monitors and assessesJanison's strategy in line with changes in the market.Security & PrivacyCyber Security and Data Protection are a significantfocus and investment for us in a world where as anAustralian-listed company with global regulatoryobligations in supporting government and institutionalclients conducting high visibility, high stakes assessmentsfor both adults and minors, we manage tightly the riskof individual or state-led intrusion cyber attacks anddata breaches.Cyber resilience is the ability to prepare for, respond to,and recover from cyber-attacks. Cyber resilience helps anorganisation protect against cyber risks, defend againstand limit the severity of attacks, and ensure its continuedsurvival despite an attack.Janison's Information Security Management System(ISMS) is the set of controls and processes by which weachieve Cyber and Data Privacy resilience. Our ISMS iscompliant with the Australian Governments InformationSecurity Manual (ISM), European Governments GeneralData Protection Regulation (GDPR) and has achievedcertification in the International standard for informationsecurity management system (ISMS) ISO/IEC 27001:2005.22 Janison Annual Report 20214FY2180%1Averagetenure (yrs)3.6Board Skills MatrixIndependent8 / 10Strategy10 / 10Corporate Governance7 / 10Risk & Compliance7 / 10Legal7 / 10Health / Safety / Environment6 / 10Investor / Public Relations8 / 10Technical8 / 10Product Development8 / 10Commercial / Operational9 / 10Financial / Accounting7 / 10Capital Markets7 / 10Mergers & Acquisitions8 / 10

Janison OverviewDiversityAt Janison we foster a culture that appreciates andrespects the diversity of our employees. We believeour employees can thrive when they feel comfortableto be themselves in the workplace and are encouragedto bring their uniqueness to the role and our company.There are numerous forms of diversity and individualcharacteristics upon which we can measure ourselves.In FY21 we are pleased to have achieved equal balancein one of these key areas - gender diversity.At 30 June 2021 Janison consisted of a 50% femaleworkforce - something that puts us toward the upper endamongst other technology peers, and stands us in goodstead to continue the strong proportional representationof females at each level of our organisation, includingon our executive leadership team which comprises40% females. We are also encouraged to have a broad andever-expanding demographic of employees in terms ofnationality and age, with a range from 21 to 69 years old.Employees by genderEmployees by %31-4044%Under 3051-6031-4041-5061 and overJanison Annual Report 2021 23

Janison OverviewChairman’s reviewIn FY21 educators have been forced torapidly transition to digital technologies.We believe this transformation, and thebenefits it brings, are here to stay.Dear Shareholders,Significant changes have taken place in the way educationis delivered and assessed globally over the past year.Schools, parents, accreditation bodies and educatorsof all types have adapted to digital technologies morerapidly than ever before to maintain the necessary levelof teaching and assessment among students. Born oftechnology and the thirst for knowledge, Janison hassupported educators as they tackle these changes, as wellas capture the benefits of delivering online assessments.The COVID-19 pandemic has impacted students aroundthe world - both academically and mentally, because ofdistance learning and isolation from teachers and fellowstudents. As the Chair of Janison, I am comforted in theJanison's suite of products andcomprehensive reporting toolshave helped educators identifystudents most in need of assistance.knowledge our suite of products and comprehensivereporting tools have helped educators identify studentsmost in need of assistance and understand whatinterventions are required. This is particularly importantwhen the students most affected are often those lessaffluent, or less advantaged, than others. Helping everylearner realise their potential is our purpose, with a strongemphasis on ‘every’ as the operative word.In supporting learners and educators around the world,Janison has grown immensely during the financial yearFY21. Most notably is the growth in Janison’s digital24 Janison Annual Report 2021assessment platform, and the associated services tosupport remote exam delivery. Educators around theglobe relied upon Janison to help administer more than6.5 million assessments in over 117 countries from anylocation including the home.Looking aheadLooking into the

Management System (LMS) platforms -Janison Toolbox, for TAFE NSW. The groundbreaking interface allows students to access courses remotely and submit assessments online. 1999 Another world-first: the first standardised, large-scale online assessment to nearly 40,000 students from 650 schools in one day. We address the scalability, delivery