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McLeodNewsSeptember 2019CARING.PEOPLE.QUALITY.INTEGRITY.Donna Isgett Named Chief Operating Officerfor McLeod Health“I look forward to this newchallenge as we all work to keepimproving healthcare in the manycommunities we serve,” Isgett said.“Although I’ve been at McLeodfor many years, healthcare is aconstantly changing environment.To gain fresh insights, I want tospend my first 90 days at all sevenhospitals, listening and learning onall shifts and to as many physiciansand employees as possible.”McLeod Health has announced thepromotion of Donna Isgett to therole of Chief Operating Officer.She will report to President and CEORob Colones and have oversight ofadministrators at all seven hospitalsin the McLeod Health system,which serves 18 counties, fromthe Midlands of South Carolina tothe Coast. Isgett will continue tosupport administration of McLeodPhysician Associates.Isgett replaces Ron Boring, whorecently retired from McLeod.Isgett’s appointment follows anational search that attracted 100external and internal applicantsfrom across the country.Isgett has worked at McLeod since1997, most recently serving asCorporate Senior Vice Presidentof Quality and Safety, as well asMcLeod Physician Associates.“I’ve witnessed Donna Isgettworking closely with our physiciansand employees to shape a culturefocused on patient safety and onclinical excellence that garnersnational recognition,” statedMcLeod President & CEO RobColones.Donna C. IsgettChief Operating Officer“Donna has been courted to leadnational organizations and it wasclear, when we reviewed theother applicants, that she has thedemonstrated experience and aknowledge of the McLeod Mission,Vision and Values to step into therole on day one.”Her focus will be on fosteringa culture of system thinking tobenefit patients, physician andstaff engagement and the pursuitof clinical and service excellencethroughout McLeod Health.Isgett has served as Senior VicePresident of Corporate Qualityand Safety at McLeod Health. Thiscorporate division will move toPhysician leadership, under thedirection of McLeod Health ChiefMedical Officer Dr. Dale Lusk.Dr. Lusk is responsible for leadingdevelopment and executionof clinical integration activities,driving physician alignment andengagement. He will assumeoversight of leaders in theDivisions of Clinical Effectiveness,Service Excellence, OperationalEffectiveness, Corporate Qualityand Risk Management, ClinicalOutcomes, Epidemiology, MedicalStaff Credentials and CaseManagement.continued on page 2
McLeod HealthChief Operating OfficerKen Beasley, a member of theMcLeod team since 2017, has beenappointed to lead operations ofMcLeod Physician Associates asSenior Vice President, and will bereporting to Isgett and servingwith Dr. Richard Alexander,Chief Medical Officer of McLeodPhysician Associates. Beasleyhas decades of experience inleadership development, withphysician leadership responsibilitiesat Palmetto Health, Tenet, andProvidence prior to joining McLeod.A native of Atlanta, Georgia,Isgett received her Bachelor ofScience Degree in Nursing fromGeorgia State University and herMaster’s Degree in Nursing fromthe Medical University of SouthCarolina in Charleston. She spentthe majority of her clinical career asan emergency flight nurse. She alsocompleted a Master of BusinessAdministration at the Fuqua Schoolof Business at Duke University.(continued)the Board of Trustees for SCHAand incoming president of theSCHA Board. In 2011, she was oneof two South Carolina healthcareleaders appointed to the Institutefor Healthcare Improvement’sExecutive Quality Leader Network.She also served as the cochairperson for the 2005 Institutefor Healthcare Improvement’sNational Forum. Isgett haspersonally been honored byreceiving the Milliken Medal ofQuality Award from the SouthCarolina Quality Forum, the LewisBlackman Patient Safety Awardfrom the South Carolina HospitalAssociation, the Mary Dean BrewerWomen of Distinction Award, theTribute to Women of InfluenceAward and the ExtraordinaryWomen’s Healthcare Award. Sheis also a 2011 Liberty Fellow withthe Aspen Global Institute. She ismarried to John Isgett and theyhave two children, John and Sarah.Isgett has led corporate oversightof the Quality Divisions andchampioning clinical improvementactivities throughout McLeodHealth.Isgett is also a member of theMcLeod Regional Medical Centerand McLeod Loris SeacoastCommunity Boards. In 2015,she was elected to the CokerCollege Board of Trustees. Isgettserved as founding co-chairfor the South Carolina HospitalAssociation (SCHA) Re-engineeringCommittee and is a member ofMcLeod HealthPartners inNursing EducationProgramsMcLeod Health presents a donation to theFrancis Marion University Nursing Program.As a partner in nursing education forthe region, McLeod Health has madecontinuing contributions to two areanursing schools. Support of these valuableeducational offerings is again reflectedin this year’s 75,000 gift to FlorenceDarlington Technical College (FDTC) andFrancis Marion University (FMU) to helpmaintain their nursing programs.“The need for healthcare services isincreasing as the number of aging babyboomers continues to grow,” stated TonyDerrick, Chief Nursing Officer for McLeodRegional Medical Center. “As a result,more nurses are needed to educate andcare for patients. This is why it is vitallyimportant to McLeod that FlorenceDarlington Technical College and FrancisMarion University continue to educatenurses.“McLeod recognizes the value of thenurse’s contribution in patient care,” saidDerrick. “Providing patient advocacy,promotion of a safe environment,participation in shaping health policiesand patient education are also key nursingroles. It is a tough job but with competentnurses as part of the medical team,McLeod is capable of carrying out itsmission of providing quality health care forpatients in the region.”page 2
McLeod HealthThank You for Honoring McLeod HealthQuality takes time,talent and determination.Developing anextraordinary healthsystem demands thesame characteristics.McLeod Health staffmembers working inclinical areas and ancillaryservices as well as ourvolunteers walk the hallsof each McLeod Hospitaldaily led by a missionto care not only for theresidents of the Florencecommunity, but thoseliving in the 18-countyMcLeod Health service areaencompassing South Carolina andeastern North Carolina.Our physicians, specialists andsurgeons are also at the forefrontin introducing new techniques andtechnology and are among thefirst in the state with a number ofgroundbreaking procedures. Fromrobotic-assisted surgery to hightech treatments for most typesof cancer, McLeod teams offerexcellence in heart and vascularcare, orthopedics, spine, homehealth and so much more.McLeod Health remainscommitted to transforminghealthcare through improvedmedical options, advancedtreatments and access to the bestin medicine for the benefit of ourpatients now and for decades tocome.This service extends beyondthe hospital walls and into theregion in more ways than justextraordinary medical treatmentand patient care.From the Midlands to the Coast,we are honored when communitymembers take the time torecognize our hospitals and stafffor excellence in local publications.This year, we shared with ourteams the following awards wehave received as a result of yourvotes for McLeod Health.Morning News in Florence –Annual Best of the Pee Deecontest:Best Hospital –McLeod HealthBest Pulmonologist –Dr. Vinod JonaBest Orthopedist/Best PediatricOrthopedist –Dr. Al Gilpinpage 3Best Neurologist –Dr. Roland Skinner, IIIBest General Surgeon –Dr. John SonfieldBest Gastroenterologist –Dr. Timothy SpurlingBest Pediatrician –Dr. Weave WhiteheadBest Pediatric Cardiologist –Dr. Charles TrantBest Cardiologist – Dr. Brian WallBest Pediatric EndocrinologyProvider – Lisa Woodberry, FNPBest Massage Therapist –Lindsay SpringsBest Place to Have a Baby –McLeod Regional Medical CenterBest Hospice & Palliative CareProvider – McLeod HospiceBest Women’s Health Care Center– McLeod OB/GYN AssociatesBest Medical Spa –The Spa at McLeodBest Telehealth Service –McLeod TeleHealthcontinued on page 4
McLeod HealthThank You for Honoring McLeod HealthBest Physical Medicine &Rehabilitation Center – McLeodSports Medicine & RehabilitationBest Pain Management Clinic –McLeod Regional Medical CenterBest Ultrasound – McLeod HealthBest Exercise Studio/Best FitnessCenter/Best Health Club/Gym –McLeod Health & Fitness CenterBest Hospice Care –McLeod Hospice ClarendonBest in Home Care –McLeod Home Health ClarendonBest Day Spa – McLeod Health &Fitness ClarendonChesterfield County News andShopper - Best of ChesterfieldCounty:Best Pediatrician – Dr. Jude ThomasBest Nurse – Paige Rogers,McLeod Health CherawBest Physical Therapy – McLeodOutpatient RehabilitationServices CherawThe BestIn ThePee DeeThe Item in Sumter – Best ofClarendon County:Best Medical Center –McLeod Health ClarendonBest Place to Work –McLeod Health ClarendonBest Orthopedic Care –McLeod Health ClarendonBest Place to Volunteer –McLeod Health ClarendonBest Family Practice –Eagerton Family PracticeBest Pediatric Doctor –Dr. Lisa HeichbergerBest Cardiologist – McLeodCardiology Associates Clarendon(continued)The Dillon Herald – Best of DillonCounty:Best Surgeon – Dr. Mamdouh MijalliBest OB/GYN – Dr. Rebecca CraigBest Pediatrician –Dr. Joseph WangehNorth Strand News – Readers’Choice Awards:Best Physical Therapy Center –McLeod Health SeacoastThe Sun News – Best of the Beach2018:Best Physical Therapy Groupor Practice – McLeod SeacoastRehabilitation ServicesFlorence News Journal – Florence’sFinest:Best Place to Work –McLeod HealthBest Hospice – McLeod HospiceBest Day Spa – The Spa at McLeodBest Gym – McLeod Health &Fitness CenterBest Day Care/Nursery – McLeodChild Development CenterMarion County News Journal –Best of Marion County:Best Family Doctor –Dr. James “Sandy” GarnerBest Nurse Practitioner –Linda Jones, FNPWe are honored by these recognitions and look forward to continuing toserve the healthcare needs of our community.page 4
McLeod HealthMcLeod Physician Practice Celebrates 25th AnniversaryMcLeod Health recently celebrated Medical Plaza Family Medicine for 25 years of serving ourcommunity through quality-based care. The practice opened for patient care on August 1, 1994.Thank you to the physicians and staff for your commitment to excellence.The staff and physicians of Medical Plaza Family Medicine celebrate 25 years of excellentpatient care to the Florence community. Pictured left to right are current physicians Dr. CorySmith, Dr. Guy McClary, Dr. Don Behling, Dr. Richard Alexander, and Dr. Patrick Jebaily.McLeod School ofMedical Technology HoldsGraduationA graduation ceremony was held at McLeodRegional Medical Center on Wednesday,August 7 for graduates of the McLeod School ofMedical Technology. April Orange (center), ProgramDirector, McLeod School of Medical Technology,is pictured with 2019 graduates Christina Hunt andJoshua Beverly. The school was established in 1977at McLeod Regional Medical Center to help providequalified medical technologists to the region. Sincethen, the program has graduated 191 students.McLeod IntroducesSchool-Based TelehealthProgramSchool nurse Beth Holzbach, RN, facilitates a telehealthvisit between Zane Moseley and McLeod Provider LisaWallace, NP.McLeod TeleHealth is now offering a School-BasedTelehealth Program at four Florence One Schools andThe Kings Academy. The program allows students to beseen by a McLeod Provider for non-emergency medicalcare while at school. Students at these schools nowhave access to quality comprehensive health care fordiagnosis and treatment of illnesses such as cough/cold, sore throat, pink eye, rashes, allergies, respiratoryinfections, ear infection, flu, bronchitis, and other lowacuity illnesses.page 5
McLeod HealthMcLeod Director Honored withthe Patriot AwardTop 5 reasons towash your hands.E. ColiMRSA/VRERSVC. DiffInfluenzaDon’t spread infection.Proper hand hygiene prevents the spread ofdiseasecausingMorethan 88,000patientsgermsdie eachfromyear one person to(onedeath every six minutes in the U.S.)another.as a direct result of healthcare-relatedinfections. The bacteria that cause theseSoapareandillnessesmostWater:frequently spread fromone patientanotheron the handsof running water. to Wethandsunderhealthcare workers.Dispense 2ml (one push of the lever)wash. ofsoaponto hands.Help Save Lives handsWashandwristsvigorously forWash yourwithhandssoap andwaterfor20 seconds oratan leastalcohol-basedhand rub20 seconds(sing the “Happybefore and after patient contact. Birthday” song twice). Using friction,wash the palms, backs of hands,between fingers and under nails.Rinse under running water.Dry hands thoroughly with a papertowel.Turn off faucet with paper towel anddispose of into trash.Alcohol Hand Sanitizer: Dispense sanitizer onto palm with onepush of the lever. Briskly rub hands together to spreadproduct to all surfaces. Interlockfingers and rub to spread productbetween. Continue rubbing until skin is dry,approximately 10 to 15 seconds.Hand Lotion: Hand lotion that is not compatiblewith approved antiseptic soaps andgels should not be used while on duty.A hand lotion that is latex compatibleand does not interrupt the long-termbenefits of the hand soap or alcohol isavailable on all units and departments.Hand lotion is an integral part of thehand hygiene program.The Patriot Award was presented to Kate by EdwardHolmes and John Nichols, representatives with theEmployer Support of the Guard and Reserve.Kate Miccichi, Director of Patient Relations at McLeodRegional Medical Center, was honored with the PatriotAward on July 24 during the Department Director’smeeting. The Patriot Award is the first in a series of awardsgiven by the Employer Support of the Guard and Reserveorganization.Kate was nominated for this honor by McLeod PatientRepresentative Tyler Allen, a member of the National GuardReserves. An employee serving in the National Guard orReserve may nominate individual supervisors or bossesfor support provided directly to the nominating Servicemember and his family. The Patriot Award reflects theefforts made to support citizen warriors through awide-range of measures including flexible schedules, timeoff prior to and after deployment, caring for families, andgranting leaves of absence if needed.page 6
McLeod Regional Medical CenterMcLeod Regional Medical Center Recognized forBaby-Friendly DesignationThe South Carolina Department of Health andHuman Services (SCDHHS) and the South CarolinaBirth Outcomes Initiative (SCBOI) recentlypresented McLeod Regional Medical Center witha 25,000 check for the organization’s efforts onbehalf of all moms and babies, in recognition ofits recent Baby-Friendly Hospital Designation.The Baby-Friendly Hospital Initiative is aglobal program launched by the World HealthOrganization (WHO) and the United NationsChildren’s Fund (UNICEF) to encourage andrecognize birthing facilities that offer an optimallevel of care for infant feeding and mother/babybonding.McLeod Regional Medical Center representatives accept a 25,000check from BZ Giese (far left) with the South Carolina BirthOutcomes Initiative and Bryan Amick (far right), Deputy Directorfor the Office of Health Program for the South Carolina Departmentof Health and Human Services, in recognition of the hospital’srecent Baby-Friendly Designation.McLeod Health DarlingtonMcLeod Behavioral Health Services Welcomes New PhysiciansIn August, McLeod Health welcomed Dr. Alkesh Gajjarand Dr. Nik Modi to McLeod Psychiatric Associates andMcLeod Behavioral Health Services. These physiciansserve psychiatric and mental health patients at McLeodBehavioral Health in Darlington and McLeod RegionalMedical Center in Florence.The treatment team provides crisis intervention andstabilization for patients based on their physical andpsychological needs. Medication management is alsoprovided. Most patients stay 5 to 7 days dependingon their treatment goals. Individual, couple and familyconferences are made available.McLeod Behavioral Health Services is an acute inpatientfacility comprised of Psychiatrists, Licensed ProfessionalCounselors, Nurses and Activity Therapists providingcare to adult patients. The team assesses, plans, deliversand evaluates care.The McLeod Behavior Health Team treats a wide varietyof conditions including: page 7Depression Grief/LossSchizophrenia Postpartum DepressionPost-Traumatic Stress Disorder PsychosisBipolar Disorder/Manic Depressive IllnessesIndividuals with a Co-Occurring Substance Abuse Disorder
McLeod Regional Medical CenterMcLeod Nurses Receive DAISY AwardsNurses are the eyes and ears of our patients, serving as their advocate during every interaction. McLeod is grateful forhighly-skilled nurses whose critical-thinking skills and compassionate service make a positive difference in the lives of ourpatients every day.To recognize those Nurses at McLeod Regional Medical Center who are true examples of Nursing Excellence, patients,family members and co-workers may nominate nurses for the DAISY Award for Extraordinary Nurses. The award is partof the DAISY Foundation’s program to recognize the super-human efforts nurses perform every day.JULYAUGUSTLisa Pate, a staff nurse in the Outpatient Surgery Department,received the July DAISY Award. Lisa, the 20th recipient of theDAISY Award, was nominated by a co-worker for her diligenceand commitment to ensuring patient safety prior to a medicalprocedure. Lisa is pictured with her family following theaward presentation.Beth Gleason, a staff nurse in the Trauma SurgicalCare Unit (TSCU), was recently named the AugustDAISY Award Recipient for McLeod RegionalMedical Center. Beth, the 21st recipient of the DAISYAward, was nominated by a patient’s sister for herextraordinary care and compassion.page 8
McLeod HealthJunior Volunteers Honored for Their ServiceThis summer, 191 teenagers ranging in age from 13 to 17 participated in the McLeod Junior Volunteer Program inMcLeod Health hospitals across the region.These teen volunteers donated 10,579 hours serving staff members, patients and visitors. Coordinated by McLeodVolunteer Services, the McLeod Junior Volunteer Program runs from June to August and allows teens to serve innumerous capacities throughout the hospital. The program also provides teenagers the opportunity to determine ifhealthcare is a career they want to pursue after high school.ClarendonCherawration onMcLeod Health Cheraw held an appreciation celebyear, 21 teensThis.August 1 to recognize their Junior Volunteersvolunteered 930 hours of service.McLeod Health Clarendon held an appreciation dinner onAugust 12 to recognize their Junior Volunteers. This year,29 teens volunteered 2,176 hours of service.Loris SeacoastDillonMcLeod Health Loris Seacoast heldan appreciationceremony on August 16 to recognize their JuniorVolunteers. This year, 23 teens volunteered1,485 hours of service.ing ceremony onMcLeod Health Dillon held a closior Volunteers. This year,August 7 to recognize their Junrs of service.24 teens volunteered 974 houMRMCMcLeod RegionalMedical Center held anappreciation ceremonyon August 9 to recognizetheir Junior Volunteers.This year, 94 teensvolunteered 5,014 hoursof service.page 9
McLeod Health CherawMcLeod Health Cheraw Participates in Senior Health ExpoKim Teal, RN, Sonny Usher, RN andTara Jackson, RN, conducted biometricscreenings for participants at the CherawSenior Health Expo. Attendees also hadthe opportunity to ask questions aboutnutrition and healthy lifestyles, physiciansand health services provided by thehospital. (Not pictured: Anna Poole, OTR/L,McLeod Outpatient Rehabilitation Cheraw,and Layne Rogerson, McLeod Hospice inCheraw.)McLeod Health ClarendonMcLeod Health Clarendon winners of the Sumter Item’s Best of Clarendon contest are pictured at the event.Best of Clarendon Recipients HonoredThe Sumter Item recently hosted a RedCarpet Event at McLeod Medical PlazaClarendon to celebrate winners of theBest of Clarendon.The Sumter Item readers and viewersvoted McLeod Health Clarendon:Best Medical Center, Best Place toWork, Best Orthopedic Care andBest Place to Volunteer.Additionally, McLeod received:Best Family Practice – Eagerton Family PracticeBest Pediatric Doctor – Dr. Lisa Heichberger, McLeod PrimaryCare ClarendonBest Cardiologist – McLeod Cardiology Associates ClarendonBest Hospice Care – McLeod Hospice ClarendonBest in Home Care – McLeod Home Health ClarendonBest Day Spa – McLeod Health & Fitness Clarendonpage 10
McLeod Health DillonMcLeod Sports Medicine Adds Certified Athletic Trainers atDillon and Lake View High SchoolsMcLeod Sports Medicine has expanded athletic trainingservices to six new schools throughout our region. Dillon HighSchool and Lake View High School in Dillon County are amongthese schools. The two new athletic trainers for these schoolsare Tyler Jamison, Dillon High School, and Tyler Saylor, LakeView High School.Pictured left to right are Tyler Saylor, ATC, at LakeView High School, and Tyler Jamison, ATC, at DillonHigh School.McLeod Sports Medicine has 37 Certified Athletic Trainers(ATC) on staff who provide medical care to athletes of 30 highschools in the counties of Clarendon, Florence, Darlington,Marion, Horry, Dillon, Lee, Marlboro, and Chesterfield. Theyalso provide athletic training services to the Florence RedWolves, Francis Marion University and Florence-DarlingtonTechnical College. The goal of an athletic trainer is to preventinjuries and provide timely access to care and manage dayto-day sport injuries to help keep athletes participating intheir sport. Certified Athletic Trainers are state licensed andNationally Accredited by the Board of Certification.Monthly SpecialsMcLeod SpaMcLeod Health & Fitness CenterSeptember Special:September Special:Pay nothing Until OctoberVisit McLeodHealthFitness.org for more information.20% off Nail Services at the Concourse Spa Location20% off ALL Services for McLeod Health and FitnessMembers at the MHFC Spa LocationPlease call 777-3203 (Concourse) or 777-3200(Health & Fitness Center) to schedule an appointment.Don’t forget Tuesdays are Employee DaysPresent your employee ID badge for15% off any service or product.(Not valid on gift certificate purchases.)McLeod Resource CenterSeptemberSpecial:Save 10% on MedelaPump and Save onFreezer Bags.Visit www.McLeodHealthFitness.org for a menu of services.page 11
McLeod Health Loris SeacoastMcLeod Health Carolina Forest ED Opening October 1Located at the heart of theMcLeod Health Carolina Forestcampus, this new 15-bed freestandingEmergency Department will providethe residents of Carolina Forest andsurrounding communities convenientaccess to excellent emergency care.lab. This is the only EmergencyDepartment located in Carolina Forest,suitably housed on the 42.5 acrecampus. The emergency departmentwill be open 24 hours a day, 7 daysa week and staffed by experiencedemergency medicine physicians.The Emergency Department willoffer advanced diagnostic equipmentincluding CT scans, imaging andSupported by the region’s largesthealthcare system, McLeod Health,this 9.7 million project is located inthe first building on the campus andadds 13,000 square feet to the facility.The Carolina Forest EmergencyDepartment will feature: 15 Exam Rooms 1 Trauma Room 1 OB/GYN Room 1 Behavioral Health RoomMcLeod Health Therapy Services Hosts Ribbon CuttingThe staff and administrators of McLeod Health Therapy Services celebrate the relocation of services to Carolina Forest.An Open House and RibbonCutting Celebration was recentlyheld in honor of the relocation ofMcLeod Health Therapy Servicesto the McLeod Health CarolinaForest Campus. Attendees touredthe facility and met the skilledpediatric rehabilitation therapistswho specialize in the diagnosisand treatment of infants, children,and adolescents with a varietyof congenital, developmental,neuromuscular, skeletal or acquireddisorders/diseases.“This relocation is part of ourcommitment to provide convenientaccess to rehabilitation servicespage 12for patients close to home,” saidMonica Vehige, Administrator ofMcLeod Health Seacoast.McLeod Health Therapy Services islocated in Building 2 on theMcLeod Health Carolina ForestCampus.
Merit AwardsMRMCWoodrow McCall Donna McElveenBusiness ServicesEngineeringJuly 2019July 2019MPAKevin WhiteEVSJuly 2019Heather Knight Dr. Thomas LewisMPAMPAJuly 2019July 2019Crystal RiversMPAJuly 2019Loris Seacoast(L to R): Lori Van Horn (Surgical Services), Loretta Batten(Outpatient Surgery), Emily Kinlaw (Medical/Surgical Unit),and Dee Hoover (Registration Admitting) –June 2019(L to R): Karen Franchi (Operator) andBelinda Mathews, (Patient CareSupervisor) –July 2019Upcoming EventsNew PhysiciansMcLeod WelcomesNew PhysiciansPlease click on the image to learn moreabout Dr. William Jackson, McLeodVascular Associates and other newphysicians at McLeod Health.For optimal viewing, please open theFlickr album in Google Chrome orMozilla Firefox.For a complete list of upcoming events,please click here to view the McLeodHealth calendar.page 13
As a partner in nursing education for the region, McLeod Health has made continuing contributions to two area nursing schools. Support of these valuable educational offerings is again reflected in this year's 75,000 gift to Florence-Darlington Technical College (FDTC) and Francis Marion University (FMU) to help maintain their nursing programs.
