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End-to-End Process ExcellenceSAP BusinessProcess IntelligenceWassilios LolasGlobal Vice President, Head of the Center of ExcellenceSAP SignavioIan GrangeSAP Global Centre of Excellence - Analytics and BPIDietmar SteinbichlerEnterprise Architect – Customer Solution AdvisoryBoris AndreeProduct Management – SAP Process Automation 2021 SAP SE or an SAP affiliate company. All rights reserved.PUBLIC1
Agenda§ SAP Business Process Intelligence Big Picture and Roadmap§ SAP Process Insights overview and demo§ SAP Signavio overview and demo§ BPI Improvement overview and demo§ Deep Dive Process Improvement Demo RPA Demo Workflow Management§ How to get started? 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC3
A successful business transformation must include the four key dimensionsof an organizationBusiness transformation is about the people whorun and continuously innovate business processesby taking advantage of intelligent enterprise systemsto process data intelligently. 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC4
Imagine:Taking the right data-driven business decisionsHaving full transparency of your processesBeing able to align business and IT peopleTransforming your business predictably and safelyAll in one end-to-end business transformation solution 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC6
SAP Signavio accelerates the way to the Intelligent EnterpriseCustomerExperienceYourCustomerTIME TOINSIGHTBusiness Process Insights & RecommendationsIndustry AppsCRMTIME TOADAPTHRERPYourCompanyRPABusiness Process ExecutionCommerceSCMServiceLow Code / No CodeBusiness Process Improvements & Innovation 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC7
SAP Signavio enables organizations tounderstand, innovate, and transform all their business processes continuouslySAP SignavioAnalyzeDesign andsimulateImproveRoll outMonitorModel,model, manage,manage, collaborate,collaborate, andand governgovernbenchmarking 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC9
Business process intelligence (BPI) supports bothenterprise transformation and process excellence initiativesBusiness Transformation§§§§§§IT TransformationNew business modelsProcess harmonization and simplificationProcess consolidation inc. shared servicesEquip for mergers and acquisitionsRISE with SAP transformation project §§§§§Conversion to SAP S/4HANAReturn to standard codeERP consolidationDigital foundation Enterprise TransformationProcess ExcellenceProcess focusPerformance initiatives(to address a particular process area)(cross- or multi-functional)§§§§§Order to cash (O2C)Purchase to pay (P2P)Lean manufacturingService management 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC§§§§§Customer excellenceCost reductionCycle time accelerationGovernance, risk, and compliance 10
SAP Signavio is a comprehensive transformation offeringSAP SignavioProcessManagerSAP SignavioProcessIntelligenceSAPProcessInsights 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP SignavioJourneyModelerSAP SignavioProcessCollaborationHubSAP SignavioProcessGovernanceSAPProcessAutomation11
SAP Signavio supports bothenterprise transformation and process excellence initiativesBusiness Transformation§§§§§IT TransformationRISE with SAPProcess standardization and simplificationProcess consolidation inc. shared servicesEquip for mergers and acquisitionsFoundation for continuous improvement§§§§Conversion to S/4HANAReturn to standard codeERP consolidationDigital foundationEnterprise TransformationProcess ExcellenceProcess focusPerformance initiatives(to address a particular process area)§ Order to cash (O2C)§ Purchase to pay (P2P)§ Lean manufacturing§ Service management(cross- or multi-functional)§ Customer excellence (service, sales orders,distribution, sentiment, etc.)§ Cost reduction (procurement, plant floor, etc.)§ Governance, risk, and compliance 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC12
Focus on SAP S/4HANA and RISE:SAP’s transformation methodology SAP Activate is now enhanced with BPISAP Activate is the innovation adoption framework that expedites SAP S/4HANA deploymentsthroughout the customer lifecycle.DiscoverPrepare 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICExploreRealizeDeployRun14
Driving your SAP S/4HANA transformation based on SAP Activate with BPIDiscoverPrepareExploreRealizeDeployRunIdentify valuedrivers anddefine goalsSafeguard thetransformationCollaborate n theroll-outMonitor andcontinuouslyimprove 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC15
S/4HANA Transformation Work PackagesSAP ActivateTransforming business processes and maximizing the value withSAP Process Insights & SAP tify value driversand define goalsSafeguard thetransformationCollaborate onfuture processesImplement processimprovementsGovern the roll-outMonitor andcontinuously ontinuousImprovementProcess AnalysisScoping &Goal DefinitionTarget State DefinitionClean-Up*As-IsProcess Modelling*Project Governance 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC* optional16
S/4HANA Transformation ActivitiesSAP Activatedriven or supported by SAP Process Insights and SignavioTransforming business processes and maximizing the value withSAP Process Insights & SAP tify value driversand define goalsSafeguard thetransformationCollaborate onfuture processesImplement processimprovementsGovern the roll-outMonitor andcontinuously improveImplementationEnablementMonitoringExport To-Be processes into Solution Manager / CALMCreate enablement material based on process docuMeasure goals achievementProcess AnalysisExecute SAP Process Insights Discovery ReportAnalyze process performance in more detailGet fast insights on process performanceAnalyze process variantsDocument changes in process modelsPublish enablement materialMonitor process performanceGet fast insights on master and configuration dataAnalyze user behaviorImplement automations with BPI ImprovementPublish all relevant informationMonitor process conformanceTarget State DefinitionGet fast insights on transactional dataMonitor user behaviorImport SAP / industry best practicesAnalyze S/4HANA recommendationsCreate internal benchmarkingClean-Up*Analyze automation recommendationsRoll-OutContinuous ImprovementBenchmark against industry peersUse corrective actions for master and configuration dataDefine business and IT requirementsCutoverIdentify valuable improvements via recommendationsScoping & Goal DefinitionUse corrective actions for transactional dataExecute fit/gap analysisUse automated corrective actionsDefine business strategyAs-Is Process Modelling*Execute fit-to-standard analysisImplement improvements and automationsDerive IT strategyImport existing As-Is process modelsDocument differences in process modelsDefine value driversManually model As-Is processesCollaborate on future processesGet fast insights on degree of automationIdentify value of S/4HANAModel To-Be processesDefine project scope and objectiveSimulate To-Be processes and evaluate impactEvaluate value of changesProject GovernanceDefine project standardsGovern project progressGovern project progressGovern project progressGovern project progressConduct quality gatesConduct quality gatesConduct quality gatesConduct quality gatesCreate transformation journeySign-off planned changesDefine project milestones and deliverables 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC* optional17
SAP Signavio is a comprehensive transformation offeringSAP SignavioProcessManagerSAP SignavioProcessIntelligenceSAPProcessInsights 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP SignavioJourneyModelerSAP SignavioProcessCollaborationHubSAP SignavioProcessGovernanceSAPProcessAutomation19
SAP Process InsightsSAPProcessInsights
Business process intelligence is a comprehensive transformation solutionSAP SignavioProcessManagerSAP SignavioProcessIntelligenceSAPProcessInsights 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP SignavioJourneyModelerSAP SignavioProcessCollaborationHubSAP SignavioProcessGovernanceSAPProcessAutomation21
SAP SignavioSAP SignavioProcessManagerSAP SignavioProcessIntelligenceSAP SignavioJourneyModelerSAP SignavioProcessCollaborationHubSAP SignavioProcessGovernance
SAP SignavioSAP Signavio is a cloud-based process management platform that gives users theability understand, improve and transform all of their business processes - fast and atscale. 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC23
SAP Signavio - Business ScenariosOperationalExcellenceRisk &ComplianceIT & SAP S/4HANATransformationEliminate silos andestablish anenterprise-widecapability tocontinuouslytransform & adaptat scaleLower the cost ofregulatory change,manage controlsand operate yourbusiness withconfidenceEnable businessinnovations, driveharmonization andimplement aworld-classoperating modelAutomationat ScaleCustomerExcellenceIdentify & assessautomationopportunities,drive end-to-endimprovement andgovern large scaleautomations &RPA initiativesMake amazingcustomerexperience anoperational realityby closing theprocess gap for alljourneysBusiness Transformation 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC24
SAP Signavio helps you learn to listen, make informeddecisions and implement change fast. SAP Signavio Process IntelligenceLeverage your data to locate & prioritizeprocess improvement potential SAP Signavio Process ManagerDocument and redesign your processes and manageyour process portfolio. SAP Signavio Journey ModelerUnderstand, transform and deliver improved experiencesfor upgraded operations and Customer Excellence atscale SAP Signavio Process GovernanceTransform operations & drive automation for rapidbusiness gainsSAP SignavioProcessManagerSAP SignavioProcessIntelligenceSAP SignavioJourneyModelerSAP SignavioProcessCollaborationHubSAP SignavioProcessGovernance SAP Signavio ProcessCollaboration HubGet everybody involved and shareprocess knowledge with the entire organization 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC25
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Feel free to connect with me at:ian.grange@sap.com@mind robberlinkedin.com/in/iangrange
Business process intelligence is a comprehensive transformation solutionSAP SignavioProcessManagerSAP SignavioProcessIntelligenceSAPProcessInsights 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP SignavioJourneyModelerSAP SignavioProcessCollaborationHubSAP SignavioProcessGovernanceSAPProcessAutomation28
BPI Improvement withSAP Intelligent RPA &SAP Workflow ManagementSAPProcessAutomation
AnnouncGeneral A ed at SAP TechEdvailability2planned fo 021r Q1.2022*Introducing SAP Process AutomationCapabilities: citizen automation for line-of-business buildersSAP Process AutomationProcess managerProcess miningProcessFormIntelligenceAdvanced workflowBusiness rulesAutomationsTask centerCitizenapp devIntegrated process insightsand customer sentimentsExperiencemanagementProcess visibilityPro-codeapp dev New citizen automation user experience (process builder, forms builder) All advanced workflow management capabilities available (rules, process visibility, process flexibility, AI) Embedded RPA capabilities to readily combine bot automations with workflows Content and reusable artifacts (such as bots, workflow components, process steps, actions) Unified launchpad and task center for citizen developer applications and automations 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC* Subject to change31
Boost Process Agility with Low Code/No Code SolutionsCombine SAP Workflow Management & SAP Intelligent RPA for End-to-endAutomationSAP Intelligent RPASAP Workflow ManagementAutomate tasks and replace repetitivetasks with digital workersCreate fully automated workflows forcorporate processes 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC32
Start immediately without any additional costsSAP Intelligent RPAIncluded in BTP Cloud PlatformEnterprise Agreement (CPEA) andcan be used immediately withoutany additional costs.SAP Workflow Management 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC33
Low Code/No Code User ExperienceSimple browser-based bot buildingexperience for citizen developers:§ Drag and drop editor§ Workflow builder§ No-code experience for simple use cases§ Event-based capture for bot-building§ Low-code experience with JavaScript§ State-of-the-art debugger§ Intuitive documentation andactive developer community
Deliver Outcomes Faster by Relying on Pre-built ContentStart quickly and Choose from Bots, Live Process Content & Business Services300 Pre-built bots in store40 Live process packages20 Business services14 LoBs 24 Industries 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC35
SAP WorkflowManagement
Digital Process Automation – SAP Workflow ManagementA cloud service offering to digitize workflows, automate business processes,manage decision logic and gain end-to-end process visibilitySAP Workflow ManagementWorkflowDecisionsWorkflow (Low/No-Code)Manage Process VariantsBusiness RulesManage Decisions 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICProcessVisibilityProcess VisibilityLive ProcessDashboardsTask CenterMy Inbox forapprovalsTightly Integratedwith:SAP Intelligent RPASAP Conversational AI37
Overview of key capabilitiesSAP Workflow ManagementWorkflow Editor (Low Code)Application WorkflowApplication developer focusedworkflow modeling and processautomationBusiness Rules (Low Code)Process Variant (No Code)Process Visibility Plug & PlayDecision Management and Enterprise Rules ModelConfiguration UI for Business ExpertsReal-time Workflow Visibility with XM integrationIntegrated Business RulesManagement to deploy intohybrid landscapesProcess flexibility to configurevariants of processes with prebuilt contentPlug & Play Process Visibilitywith easy to configuredashboards and XM integrationWorkflow Management is a coherent cloud service offering combining Workflow, Business Rules, Process Visibility,Process Flexibility and Inbox, complemented by pre-built content packages 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC38
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SAP Intelligent RoboticProcess Automation
Criteria for Selecting Processes for Automating with RPAManual &RepetitiveHighVolumeMultipleSystemsConsolidate and manipulate datafrom multiple data sources, e.g. MSExcel, vendor portal, SAP systemsHandling process steps severaltimes a day like copy & pastee.g. data migrations, approvalsAccess multiple applicationsduring process execution, e.g. webapplication, ERP, non-SAP systems 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC41
SAP Intelligent RPA - Solution OverviewSAP Intelligent RPAProcess Automation via UIs and APIsDesign StudioBot buildingDesktop AgentExecution EngineCloud FactoryOrchestration &monitoringSecure tunnelVMsDesktops§ SAP S/4HANA*§ Third-party tools§ SAP ECC*§ Legacy applications§ SAP Business ByDesign*§ Web applications§ SAP SuccessFactors**§ Internet portals§ SAP Ariba**§ Office apps§ SAP C/4HANA§ SAP Concur§ SAP FieldglassBot Store§ SAP Business OnePre-packagedcontent store§ Intelligent TechnologiesSAP Business Technology Platform(Cloud)FirewallCustomerEnvironment* prebuilt content available** prebuilt content in the roadmap 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC42
Automatic Upload of Bank Statement FilesUser Triggers Bot toDownload Bank StatementFiles from EmailBot Reads email, retrievesfile and Stores them in alocal folderBot then runs the automatically uploadsthe input files as bank statements filesin the appropriate formatBot Sends Emailto Stakeholderswith report 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC45
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Example: Invoice Extraction with confidence levels and human in the loopAccount departmentMIROS/4HANAOn PremHigh ConfidenceRead invoiceEmail NotificationLow ConfidenceSupplierSAP WorkflowManagementAPIFiori Launchpad 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC55
SAP is at the heart of our customers’ businessesacross industries and geographiesEmpowering outstanding user experiencesin IT with hyperautomationAccelerating stewardship of the planetby transforming the CAPEX journeyAchieving zero touch order process inhealthcare during COVID-19Streamlining account managementfor end-to-end dealership transactions 2021 SAP SE or an SAP affiliate company. All rights reserved.PUBLIC56
Get StartedLearn /rpaTry Intelligent RPA for freeSAP Intelligent RPA-TrialFind FREE prebuilt botsSAP Intelligent RPA Bot StoreSAP Intelligent RPA coursesAt openSAP.com 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC60
Feel free to connect with me at:dietmar.steinbichler@sap.com@die stehttps://se.linkedin.com/in/dieste
SAP Business Process Intelligence End-to-End Process Excellence Wassilios Lolas Global Vice President, Head of the Center of Excellence SAP Signavio Dietmar Steinbichler Enterprise Architect - Customer Solution Advisory Ian Grange SAP Global Centre of Excellence - Analytics and BPI Boris Andree Product Management - SAP Process Automation
