Team Effectiveness Diagnostic - University Of Colorado

Transcription

Team Effectiveness QuestionnaireTeam effectiveness dimensionsThis questionnaire examines team effectiveness from the perspective of eight [8] dimensions. Purpose and goals Roles Team processes Team relationships Intergroup relations Problem solving Passion and commitment Skills and learningWhen to use this tool To contribute to the assessment of the effectiveness of your teamTo identify team dimensions that need to be improved to increase team effectivenessWhat to do: What you think1. Make your own assessment of your team's effectiveness. Work through the questionnaire, recording your personal assessment of teamattributes and behaviors.2. Calculate your assessment for each of the team effectiveness dimensions. Transfer your assessments to your personal score sheet. Calculate averages for each dimension of team effectiveness.What to do: What your team thinks1. Ask each team member to assess team's effectiveness. Work through the questionnaire, recording their personal assessment of teamattributes and behaviors.2. Calculate their assessment for each of the team effectiveness dimensions. Transfer assessments to individual personal score sheet. Calculate averages for each dimension of team effectiveness.3. Calculate the average for all team members. Transfer average assessment scores for each dimension of team effectiveness to score sheet (not for theindividual questions). Calculate overall averages for each dimension of team effectiveness.How to Use the Results1. Using your assessments, identify the dimensions with the higher averages and those with the lower ones. Try to identify the underlying factors that influenced the scores; think of specific examples. Specify one or two things you can do differently to raise the lowest scores in the future.2. Compare your perspective with those of the team. Look at the differences in the average scores of your assessment and those of yourteam members.Try to explain any significant differences between perspectives.Discuss the different perspectives with the team to solicit ideas about what may have led to the differentassessmentsSpecify one or two things you can do differently to minimize the differences and raise the lowest scores inthe future.Adapted from: “Team Effectiveness Diagnostic” created by London Leadership Academy, National Health Service

1. Complete the questionnaire - record your personal assessment of team effectivenessRead through the following statements carefullyStatementsCirclethe column that MOST represents YOURVIEW of how well each statement describes your gly1.Our team has a meaningful, shared purpose.543212.Team members clearly understand their roles.543213.Team problem solving results in effectivesolutions.543214.Team members appreciate one another's uniquecapabilities.543215.We are able to resolve conflicts with other teamscollaboratively.543216.Team members take personal responsibility forthe effectiveness of our team.54321best.543218.We have the skills we need to do our jobseffectively.543219.We are strongly committed to a shared mission.5432110. When an individual's role changes, an intentionaleffort is made to clarify it for everyone on theteam.5432111. We address and resolve issues quickly.5432112. Team members are effective listeners.5432113. We seek to arrange our priorities to meet theneeds of other work groups.5432114. Team members maintain a can-do approach whenthey encounter frustrating situations.5432115. My team has a strong sense of accomplishmentrelative to our work.5432116. We always ask ourselves, "How can we do bettertomorrow what we did today?"5432117. We focus on big-picture strategic issues as muchas on day-to-day activities.5432118. Team members understand one another's roles.5432119. People on my team are rewarded for being teamplayers.543217.Working on our team inspires people to do their

Read through the following statements carefullyCirclethe column that MOST represents YOURVIEW of how well each statement describes your agreeStrongly20. Communication in our group is open and honest.5432121. We communicate effectively with other groups.5432122. Team members take initiative to resolve issuesbetween themselves without involving the teamleader.5432123. People are proud to be part of our team.5432124. As a team, we are continually working to improvecycle time, speed to market, customerresponsiveness, or other key performanceindicators.5432125. We set and meet challenging goals.5432126. Everyone values what each member contributesto the team.5432127. Group meetings are very productive.5432128. Members of our team trust each other.5432129. Our team has established trusting and supportiverelationships with other teams.5432130. We spend very little time complaining about thingswe cannot control.5432131. Team members frequently go beyond what isrequired and do not hesitate to take initiative.5432132. We view everything, even mistakes, asopportunities for learning and growth.5432133. We consistently produce strong, measurableresults.5432134. Team members avoid duplication of effort andmake sure they are clear about who is doing what.5432135. Our team has mechanisms in place to monitor itsresults.5432136. Team members help one another deal withproblems or resolve issues5432137. We work toward integrating our plans with those ofother work groups.5432138. Team members seek and give each otherconstructive feedback.5432139. As a team, we work to attract and retain topperformers.54321

Read through the following statements carefullyCirclethe column that MOST represents YOURVIEW of how well each statement describes your agreeStrongly40. We use various forms of training to keep our skillsup-to-date.5432141. We make sure our work helps the organizationachieve its goals.5432142. When team members' roles change, specific plansare implemented to help them assume their newresponsibilities.5432143. Our team works with a great deal of flexibility sothat we can adapt to changing needs.5432144. We are able to work through differences of opinionwithout damaging relationships.5432145. Our collaborations with other teams areproductive, worthwhile, and yield good results.5432146. Team members are sure about what is expectedof them and take pride in a job well done.5432147. Our team is excited about the contribution it ismaking to the organization's competitive viability.5432148. Team members embrace continuous improvementas a way of life.5432149. The mission and goals of my team are wellaligned with the organization's mission and goals.5432150. Overlapping or shared tasks and responsibilitiesdo not create problems for team members.5432151. When we choose consensus decision-making, wedo it effectively.5432152. Team members display high levels of cooperationand mutual support.5432153. The goals of our group support those of othergroups.5432154. Team members consider how their actions willimpact others when deciding what to do.5432155. My team is proud of its accomplishments andoptimistic about the future.5432156. Team members work to ensure we are using bestpractice methods.54321

2. Transfer your assessments to your personal score sheet1. In the matrix below, write the numeric value of your assessments (1, 2, 3, 4 or 5) for each ofthe 56 statements.2. Total the scores.3. Divide each total by 7 to calculate the average for each team effectiveness dimension.Purpose and goalsRolesTeam processesTeam 42434449505152Total Total AverageAverageDivide total by 7Divide total by 7Intergroup relationsTotal Total AverageAverageDivide total by 7Divide total by 7Problem solvingPassion and commitmentSkills and 4853545556Total Average Divide total by 7Total Average Divide total by 7Total of all 8 average scores Total Average Divide total by 7Total Average Divide total by 7 Team Effectiveness Score

When to use this tool To contribute to the assessment of the effectiveness of your team To identify team dimensions that need to be improved to increase team effectiveness What to do: What you think 1. Make your own assessment of your team's effectiveness.