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PNBHOUSING/RFI/2021-22/CS01ADDENDUMPunjab National Bank Housing Finance Limited, New DelhiPunjab National Bank Housing Finance Limited, 22, KG Marg, 6th Floor, Antriksh Bhawan, New Delhi – 110001REQUEST FOR INFORMATIONFor Selection of Service Provider for Procurement, Implementation and Support ofCustomer Relationship Management SolutionRFI ID NO.: PNBHOUSING/RFI/2021-22/CS01It has been decided to update the parts of the RFI as under:a) General Details and Key Datesb) Technical Evaluation. (Section – 3.2)c) Annexure 3: Technical Evaluation Criteria (Section 5.3)d) Clarification provided on Eligibility, technical and commercial evaluatione) PNBHFL current system architectureAll other terms & conditions of the RFI document will remain same.Page 1 of 6
PNBHOUSING/RFI/2021-22/CS01Existing & revised covenants of RFISl.No.1Pageno. ofRFI2ParticularsGeneral Details and KeydatesExisting covenantsParticularsExisting TimelinesLast date and timefor RFI responseSubmission]Up to 3:00 PM on22nd June 2022TechnicalPresentation Demo23rd June 2022 and24th June 2022Date and Time forBid opening#213Section 3: EvaluationMethodology, Point 3.2Technical EvaluationRevised Covenants123EvaluationCriteriaCompliance gHousingFinanceExperience4:00 PM on 22ndJune 5%20075%ParticularsExisting TimelinesLast date and timefor RFI responseSubmission]Up to 11:00 AM on27th June 2022TechnicalPresentation Demo30th June 2022 and1st July 2022Date and Time forBid opening#12345612:00 PM on 27thJune 2022Evaluation CriteriaCompliance to FunctionalSpecificationsBFSI ExperienceNon-Banking HousingFinance ExperienceCloud ImplementationExperienceTechnical PresentationProduct DemoTotalMaximumMarks200200200501002501000Page 2 of 6
PNBHOUSING/RFI/2021-22/CS01Sl.No.Pageno. ofRFIParticularsExisting PresentationProduct DemoTotalRevised Covenants5075%250100075%75%10075%Bidder scoring at least the minimum score in eachsection mentioned in the table above will qualifyfor the next stage.The bidders are required to provide instances ofproduct implementations in BFSI Organizationsin India. Basis the number of relevantimplementations, marks will be allotted asfollows 321Section 5.3 – Annexure3, Point 2No. ofCredentials3 BFSIorganizationProduct5 or more BFSIimplementationsorganizationsin7 or more BFSIorganizationsCategoryMarks50100200Credential table as per Annexure 8 to be providedBidder scoring at least 75% mentioned in thetable above will qualify for the next stage.The bidders are required to provide instancesof product implementations in BFSIOrganizations Globally. However, 50% of theproduct implementation must belong to Indiafor the bidder to get marks. Basis the numberof relevant implementations, marks will beallotted as follows No. ofCredentials3 BFSIorganizationProduct5 or more BFSIimplementationsorganizationsin7 or more BFSIorganizationsCategoryMarks50100200Credential table as per Annexure 8 to beprovidedPage 3 of 6
PNBHOUSING/RFI/2021-22/CS01Sl.No.Pageno. ofRFIParticularsExisting covenantsRevised CovenantsThe bidders are required to provide instances ofproduct implementations in Non-BankingHousing Finance Organizations in India. Basisthe number of relevant implementations, markswill be allotted as follows No. ofCredentials3 Non-BankingHousing Financeorganization5 Non-BankingProductHousing Financeimplementations BFSIorganizationsin7 or more NonBanking HousingFinanceorganizationsCategory421Section 5.3 – Annexure3, Point 3Credential table as per Annexure 8 to beprovided519, 21Annexure 2 – Pt. 4 and 5Annexure 3 – Pt. 2, 3 and4CredentialsMarks50100200The bidders are required to provide instancesof product implementations in Non-BankingHousing Finance Organizations Globally.However, 50% of the product implementationmust belong to India for the bidder to getmarks. Basis the number of relevantimplementations, marks will be allotted asfollows No. ofCredentials2 Non-BankingHousingFinanceorganization3 Non-BankingProductHousingimplementations Finance BFSIorganizationsin5 or more 50100200Credential table as per Annexure 8 to beprovidedIt is to clarify that the credentials shouldshowcase experience of the proposed productirrespective of the implementation partner.Page 4 of 6
PNBHOUSING/RFI/2021-22/CS01Sl.No.Pageno. ofRFIParticulars626Annexure 77NANAExisting covenantsRevised CovenantsTaxes and DutiesPrices should be inclusive of all taxes andduties except GST. Bidder shall provide GST %of each item separately.Current System ArchitectureProvided belowPage 5 of 6
PNBHOUSING/RFI/2021-22/CS01PNBHFL Current ArchitecturePage 6 of 6
Existing & revised covenants of RFI Sl. No. Page no. of RFI Particulars Existing covenants Revised Covenants 1 2 General Details and Key dates
