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Achieving DigitalDexterityHere’s how 21 organizations worldwide are taking theright steps to become digital across business functions —and realizing real results.July 2019
ForewordIt’s Game Time: Are You Prepared for the Opportunities and Challenges of Digitization?We’re at a turning point for businesses worldwide.to ensure progress across the enterprise. Whereasdriving their digital needs. We hope you’ll find thisWith digital transformation now an imperative,scale and competence were once the primecompilation an effective guide to resolving thedecisions made this year will determinemovers for leading businesses, success todaycomplexities you may encounter in your journey toorganizations’ ability to execute on their digitaldepends on the ability to quickly innovate withdigital dexterity.strategies.next-gen technologies and new business models.Execution is the name of the game — while manybusinesses claim to understand the importanceof shifting to digital, not all have acted on theirintentions. Roadblocks are being encountered atevery turn, including confusion about the goals ofdigital, problems created by legacy technology, aWith the opportunities possible with artificialintelligence, machine learning and the Internetof Things, organizations are moving at breakneckspeed to keep up with the pace of innovationand change, and they’re adopting cloud to gainoperational efficiencies and reduce costs.lack of investment and ownership, and failing toAs you review the 21 user stories that follow,Rajesh Balajiinvolve the right people.you’ll discover how Oracle and Cognizant haveSenior Vice President, Enterprise Applicationclosely collaborated to tie in every aspect — yourServices, CognizantThe four most important steps for drivingsuccessful digital initiatives are defining whatdigital means for the business, aligning it withspecific business goals, setting success metrics totrack progress, and deciding which KPIs to modify2 / Achieving Digital Dexteritydata, your customers, your workforce and yourideas — so you can drive valuable and sustainablechange across your organization. We’ve enabledenterprises worldwide to make great strides inthe digital race by understanding the patterns“When digital transformationis done right, it’s like acaterpillar turning into abutterfly, but when donewrong, all you have is a reallyfast caterpillar.”— George Westerman,Principal Research Scientist with the MITSloan Initiative on the Digital Economy
ContentsHuman CapitalManagementFinancialManagement5By Unifying Itself in the Cloud, aLarge Insurer Can Focus on theHealth of its Members11Streamlined Enterprise ProcessesPosition Multi-Brand RestaurantCompany for Growth6U.S. Conglomerate Relies on HRCloud to Complete SuccessfulDivestiture12No More Financial Delays AfterFreight Forwarder Streamlinesthrough the CloudQuick-Service Restaurant EnsuresMarket Leadership with Migrationfrom Mainframe to Cloud13Tech Giant Wins the Talent Warwith Modernized Human CapitalManagement System14UK Publisher Unites its GlobalWorkforce with Fully OptimizedCloud HR System15Digitized Quote-to-Order ProcessImproves Business Visibility forManufacturer16High-End UK Retail ChainAchieves Financial Discipline withShift to Oracle E-Business Suite17Utility Giant Extends Visibilityand Flexibility with StreamlinedFinancial Processes7893 / Achieving Digital DexterityCustomers Come First for U.S.Utility, with Improved CustomerCare and BillingGlobal Bank Boosts the CustomerExperience with SpeedyAuthorization ProcessesSupply ChainManagement19With Full Visibility into Shipments,Industrial Manufacturer ReducesCargo Risk, Cuts Costs and SpeedsProcesses20 U.S. Telecom Boosts Efficiencyand Transparency by Streamliningits Inventory and ReconciliationProcesses21With an Enhanced InventorySystem, UK Retailer ImprovesStock Accuracy, Store Productivity22Global Pharma Reaps the Savingsof a Post-Merger Inventory SystemIntegrationIT InfrastructureCustomer ExperienceManagement24Energy Leader Powers UpGreater Agility with a New CloudInfrastructure27Sweetening Marketing Resultsfor a Global Food and DrinksCompany25Transport Manager Saves Time andMoney with its Move from LegacyERP to the Cloud28Financial Services Firm EarnsHappier Customers, HigherRevenues with a Shift to CloudCRM29At Your Service: Customers Win AsAuto Giant Unifies and RedesignsService Applications
Human CapitalManagement
HealthcareBACK TO CONTENTSBy Unifying Itself in the Cloud, a Large Insurer Can Focus onthe Health of its MembersThe ChallengeRESULTSA large health insurer was struggling to operateas a fully integrated organization. While itwas officially merged with its subsidiaries andaffiliates, key corporate systems like finance, HRand supply chain all ran on different and oftenhighly customized on-premise platforms, withdifferent sources of data. Procurement andinvoicing was done in one system, while accountreconciliation, book balancing and budgetingwas done in on another. 700,000 in annual business savings.There was also no easy way to get reports andanalytics or a 360-degree view of employees.Additionally, the company’s core financesystem — an early version of PeopleSoft — badlyneeded an upgrade.close cycle.30% to 35% annual reduction in ITrelated savings.Upgraded the overall user experience,including mobile capabilities.One-day reduction in monthlyThe SolutionAs a long-time partner of the insurer, we deviseda plan to migrate 16 PeopleSoft applicationsonto 21 Oracle SaaS Cloud modules — one ofthe first full-suite Oracle Cloud migrations in thehealthcare payer space.The implementation covered Oracle HCMCloud, Oracle Taleo Cloud, Oracle ERP Cloud,Oracle Cloud for procurement functions, OracleEPM Cloud and Oracle PaaS Cloud, includingOACS Essbase.After an 11-month migration, the insurer’sfinancial processes are now increasingly5 / Achieving Digital Dexterityautomated and efficient, with all entities movingto a common financial platform and adoptingindustry best practices for expense approval,procurement and budgeting. In HR, everythingfrom compensation cycles to goal-setting isbecoming standardized.The company now has a unified reportingplatform, with the ability to drill down intooperational details. The business has alsoreplaced its disjointed workflows with seamless,end- to-end processes — from requisition tojournal entry, for example.Future plans include automated invoiceprocessing and use of optical characterrecognition technology. Our shared goal is toreduce manual processing by 60% or more,generating more savings and speeding vendorpayments. The insurer hopes to leverage itscloud cost savings and efficiencies to improvethe health of its 3.1 million members.“This big-bang approach inimplementation and in such a shorttime is exceptional, and very fewcompanies would be willing to takethe risk. With Cognizant’s OracleTeam, we were confident that thisis achievable.”— Director, HRIS & Finance Systems
Multiple IndustriesBACK TO CONTENTSU.S. Conglomerate Relies on HR Cloud to CompleteSuccessful DivestitureThe ChallengeRESULTSWhen a U.S. multinational conglomerate spunoff two divisions into independent publiclytraded companies, each entity needed aseparate implementation of Oracle HCM Cloud,aligned with its business mission and vision.Both divisions had employees distributedthroughout North America, Asia-Pacific andthe EMEA region.Drove consistency of global HRprocesses, aligned with the businessvisions of each entity.Increased efficiency by enablingmultiple business processes to bemaintained on a single platform.It was vital for the implementations to happenquickly to avoid business disruption. Additionally,the spun-off divisions also planned to move fromtheir legacy PeopleSoft, Cornerstone, SuccessFactors and Documentum systems to OracleHCM Cloud.Increased productivity, improvedthe user experience and easedcompliance through streamlinedprocesses and simplified workflowapprovals.The SolutionTo meet these timing requirements, we ledphased parallel implementations of eight OracleHCM Cloud modules for each divested entity.We provided project management, functionaland technical expertise across all phases ofthe project implementation cycle. Additionalacceleration was provided by our proprietaryOracle Cloud Rapid Start ImplementationMethodology.After discovering significant differences in therequirements and business processes across6 / Achieving Digital Dexterityboth the companies, we adjusted resourcing andproject schedules accordingly.The first client has deployed the OracleRecruitment Cloud modules across 41 countries,in seven languages. Implemented modulesinclude Core HR, Manager Self Service,Employee Self Service, Recruiting, Learning,Absence Management, Talent Management andWorkforce Compensation.“It’s been a strong and effectivecollaboration, and we’ve landeda good end product on time andwithout significant issues.”— Business Leader, Talent Management
Travel & HospitalityBACK TO CONTENTSQuick-Service Restaurant Ensures Market Leadership withMigration from Mainframe to CloudThe ChallengeRESULTSA world-leading quick-service restaurant brandwanted to modernize its core infrastructure bymoving its applications to the cloud. With morethan 40,000 restaurants in 135 countries, thecompany could no longer rely on its decadeold mainframe-based, heavily-customizedPeopleSoft application.Increased efficiency and data security.The business took a multivendor approach tomanage different aspects of the migration fromOracle PeopleSoft to Oracle Fusion HCM Cloudand Cloud ERP. We were engaged to developthe interface automation across all externalpartners, benefits vendors and internal legacysystems.workforce analytics.Reduced cost of ownership andmaintenance.Integrated reporting and predictiveThe SolutionWe conducted a detailed analysis of thecompany’s nearly 200 existing interfaces toproduce a concise list of which were neededto integrate into the new system. We thencollaborated with the company’s IT team togather and document requirements.During phase one, we developed and deployedroughly 30 interfaces to manage payroll, benefitsand other human capital management (HCM)functions for global employees. By the end ofphase two, we’d developed 80 end-to-endinterfaces. Leveraging standard functionality, wehelped the company avoid future maintenanceand heavy reliance on external vendors.7 / Achieving Digital DexterityAs the project continued, the companyexpanded our role to support all functional areasof the implementation as well as the company’sin-house IT team.Through the Oracle Cloud migration, thecompany has consolidated or eliminatedthousands of processes by adopting out-ofthe-box functionality. Standardized expensepolicies and business processes provide greaterefficiency and data security, and built-in analyticsenable workforce reporting. A flexible, modernplatform as a service (PaaS) infrastructurereduces maintenance and enables the companyto scale as it grows.Quarterly releases enable a continuousdevelopment/continuous improvementenvironment. As Oracle is responsible forall infrastructure-related maintenance, thecompany has significantly reduced its cost ofownership.The company is now decommissioning itsother existing on-premise, high-maintenanceapplications, freeing internal resources to buildfuture digital capabilities needed to maintainmarket leadership.
TechnologyBACK TO CONTENTSTech Giant Wins the Talent War with Modernized Human CapitalManagement SystemThe ChallengeRESULTSFrom booking a day off to scheduling training,today’s workers expect to carry out mostpersonnel-related tasks at the touch of a key. Toenable this, though, employers need the rightsystems in place. And, increasingly, on-premisepackages won’t do.Faster HR response to business needs.Better data integrity and integrationefficiencies.Improved data security and auditThat was the experience at one technologycompany employing more than 7,000 peopleacross 45 countries. The business was growingfast but lacked an integrated talent managementsystem to foster employee recruitment andretention. Also, its on-premise Oracle HumanCapital Management (HCM) systems, hostedin an E-Business Suite environment, weredemonstrating unstable performance, poorusability and little in the way of analytics.capabilities.Increased strategic effectivenessthrough system consolidation andstreamlined support.The SolutionBased on our existing relationship, thecompany asked us to lead the Oracle cloudimplementation and human resources (HR)analytics package.Since the HCM systems are of criticalimportance to the business, we worked closelywith the company’s leadership throughout theproject. The Oracle cloud went live in January2019, after which we implemented a numberof HCM modules, including HR, AbsenceManagement, Workforce Compensation andTalent Management.8 / Achieving Digital DexterityWith the cloud migration, the company alwayshas the latest version of HCM, as well aslower infrastructure and maintenance costs.Deployment of the Oracle Talent Managementcloud allows it to make performancemanagement an ongoing activity throughcontinuous conversations on goals, alignment,coaching and frequent checkpoints to reviewprogress.The business can now provide a modern learningexperience for employees to maximize talentand drive performance and engagement. Itcan also assess talent, increase bench strength,identify successors, build talent pools andsupport the creation of high-impact employeecareer development plans. Further, it canleverage recruitment marketing and employeereferrals to source talent, provide end-to-endrecruiting and streamline employee onboarding.“Success at this type ofimplementation scale dependson partners who provide morethan just system expertise. Wesought to engage with a true SME,and we found this partner withinCognizant.”— Global Leader, Human Resources
BACK TO CONTENTSCommunicationsUK Publisher Unites its Global Workforce with Fully OptimizedCloud HR SystemThe ChallengeRESULTSMigrating to the cloud can pose challenges.That was the case for a leading education andpublishing company in the UK that was unableto realize the full benefits of a cloud-based HRand absence management system that it hadinstalled. It also faced the challenge of scalingthe system from seven to 56 countries.Unified the core HR and talentThe publisher also wanted to reduce relianceon its legacy talent management system andintegrate talent management functionality withits Oracle HCM suite of applications.To realize full utilization and global scaling of theHR system, the publisher needed to streamlinethe system design.The SolutionAfter conducting a global assessment,we successfully improved the publisher’sOracle HR implementation and expandedit to all 56 countries. We also integrated thecompany’s workforce compensation and talentmanagement system into the cloud system andmade it part of the global implementation.9 / Achieving Digital Dexteritymanagement systems.Enabled faster changes to theenvironment, from two months toseven days.Improved the user experience withfaster platform performance.
Financial Management
Travel & HospitalityBACK TO CONTENTSStreamlined Enterprise Processes Position Multi-BrandRestaurant Company for GrowthThe ChallengeRESULTSA global multi-brand restaurant companywanted to build a family of restaurant brands withhigh growth potential and a unique approach tomarket positioning, customer experience andproduct offerings. However, its business systemsoperated on diverse application platforms, withintegrations performed manually from usermanaged spreadsheets and files.20% improvement in agility viaBusiness processes were not streamlined,with multiple data sources for variousprocess streams. With financial applicationsand processes segregated across multiplelocations, the general ledger close cycle took17 to 20 days, and there was no formal processfor documenting and managing master datamanagement.Assured standards and best practicesWith over 8,300 restaurants worldwide,250,000 members and 700 franchises in 16countries, the business needed a scalable, costeffective, modern technology platform and anefficient template for future acquisitions.The SolutionWe worked with the business to migrate its onpremise ERP applications to Oracle ERP Cloudand laid the foundation for all restaurants inthe chain to make the migration. This involvedrationalizing financial applications and processeswhile automating integration for error handling,logging and performance reporting.11 / Achieving Digital DexterityOracle PaaS.Reduced capital expenditures andstreamlined maintenance of middlewareservers with Oracle Integration Cloud.through governance board.10% to 15% improvement in newservice onboarding efficiency due tostandardization and reusability.Increased customer satisfaction andrepeat business with better customerinteraction management.Leveraging Oracle iPaaS, we implementedbest-in-class integration redesign and leadingpractices. We implemented more than 40integrations using Oracle Integration Cloud,which automated end-to-end processes acrosscore ERP financial modules.By streamlining master data managementand formalizing data flows across systems, thebusiness has improved its month-end closureprocess. Business users have also gainedend-to-end visibility through out-of-the-boxdashboards. Several reusable frameworks tointegrate with Oracle SaaS provide repeatableprocesses and faster cloud integration.The business now has a unified architectureacross its application landscape, withstreamlined integrations and enhanced usabilityto improve user productivity.15% faster turnaround time for faultcorrections.
LogisticsBACK TO CONTENTSNo More Financial Delays After Freight Forwarder Streamlinesthrough the CloudThe ChallengeRESULTSA freight forwarding company in the MiddleEast was experiencing delays in its monthend closings due to reconciliation issues frommultiple cash collection centers. Its relianceon legacy systems led to manual and timeconsuming processes, including for its vendorsourcing and procurement processes.Automated supplier transactions,The business wanted to accelerate its financialprocesses and shift to best-in-class businesspractices.Enabled real-time analytics andreconciliation and matching processes.Established a single system of record,with standard audit trails.reports.Created self-service onlineThe Solutionrequisitions, online approvals throughworkflow notifications and an integratedprocurement system.We worked with the freight carrier to implementthe Oracle Financial and Procurement CloudSolution for more than 6,500 customers,950-plus suppliers, 200,000 in general ledgerbalances and 3,000 assets.Sped reconciliation with automaticreceipt processing.The implementation — completed in 28 weeks —involved migrating 36,000 accounts receivableinvoices and 12,000 open accounts payableinvoices, plus converting 35-plus purchaseorders, 300-plus lines and more than 8,000purchase schedules.We also created an integration path with thelegacy system for invoicing and payments, andmigrated two years’ worth of general ledgerbalances and open accounts payable andaccounts receivable balances.12 / Achieving Digital DexterityUsing our solution, the business was able tobring its cash collection center under one pointof control.
Energy & UtilitiesBACK TO CONTENTSCustomers Come First for U.S. Utility, with Improved CustomerCare and BillingThe ChallengeRESULTSA leading U.S.-based utility company sought toimprove its customer care and billing processby upgrading from Oracle Utilities CustomerCare & Billing (CC&B) Version 2.4 to Version 2.6.However, the newer version wouldn’t supportthe company’s Cobol-based back-officeprograms.Improved performance, scalability,reliability and maintainability of thesystem at low cost.100% improvement in workflowprocessing.Because of the incompatibility issue, all existingcustom Cobol coding needed to be convertedor rewritten. However, Oracle’s conversion toolcouldn’t work with the utility’s custom Cobolprograms.150% increase in applicationprocessing time.200% acceleration in batchThese applications also posed other problems:Because they were highly customized andmonolithic, the utility couldn’t easily makechanges to them, and there was no transparencyinto its end-to-end systems. Further, thesystem was unable to keep up with the utility ’sfast growth and growing data volumes, whichresulted in long processing cycles and difficultydelivering on-time compliance reports.The SolutionThe utility’s only recourse was to rewrite thecode in Java. This involved building new Javacomponents to automate end-to-end processesacross customer care and billing.With the new system, the utility has decreased itsreliance on field services by automating13 / Achieving Digital Dexterityprocessing.Reduced maintenance costsby replacing expensive jobs with Javaprocesses and an automated jobscheduler.Improved management of customersmart meter dispatching. Performance of thecompany’s “MyAccount” customer applicationhas also improved, speeding real-time paymentsprocessing time.We established a governance board, ensuringstandards and best practices are followed acrossall integration needs, and we implementeda robust error-handling framework, usingdefined rules to send e-mail notifications for allrecoverable and non-recoverable faults to theproduction support email group for immediateattention.The company now has a unified Java processacross its application landscape, withstreamlined integrations and enhanced usabilityto improve customer care and billing applicationproductivity.interactions, customer satisfaction andrepeat business.
Banking & Financial ServicesBACK TO CONTENTSGlobal Bank Boosts the Customer Experience with SpeedyAuthorization ProcessesThe ChallengeRESULTSA Dutch multinational financial servicesorganization faced performance challengeswith its user provisioning process in Belgium.The organization uses Cassandra for cachingcustomers’ authorization data and mandates.But it was taking more than 72 hours per cycle toprovision authorization data from the back endfor over five million customers.Reduced provisioning timeThis lengthy provisioning time was disrupting thecustomer experience, including system timeouts for customers with large portfolios. Newproduct launches were also delayed by at leastthree days due to slow provisioning of necessarymandates for retail customers.Sped the customer experienceThe SolutionImproved root cause analysisWe optimized the provisioning process byimplementing asynchronous writes to Cassandrato provision user records in a bulk, simultaneousand non-blocking way. To prevent time-outfailures, we also optimized system resources.of unexpected provisioning errors.The system can now distribute tasks amongactive application servers while initiatingthe process, which we also enhanced withbetter fault resilience through additionalthrottling of queries. We added metrics tomonitor the process and created a dedicated14 / Achieving Digital Dexterityfrom 72 to five hours (almost 67 hoursper cycle).Improved system performanceby optimizing resource utilization.by at least 670 hours per year.Saved over 137,000 per yearthrough enhanced processes.dashboard to monitor performance with agraphical representation of execution count,time, resource utilization and error logging.After conducting a risk analysis, we ensuredapplication and database security as well asconsistently optimized performance.By ensuring uptime and acceleratingprovisioning speed, the company now has asolid foundation for both current needs andfuture growth.“Thanks to your work ourprovisioning is now goingsuperfast ;-).“— Product Owner
ManufacturingBACK TO CONTENTSDigitized Quote-to-Order Process Improves Business Visibilityfor ManufacturerThe ChallengeRESULTSA leading German manufacturer of vehiclerefrigeration machines needed to move beyondits spreadsheet-driven approach to creatingcustomer quotes and processing orders.Because of its reliance on spreadsheets, thebusiness had no visibility into its end-to-endsystems and processes.Improved data security andaccuracy for the business and itsdealers.Faster data synchronizationacross all dealers.Further, the organization’s integration platformdidn’t support key security requirements for itsrange of products, product prices and serviceofferings. It was also necessary for dealers tocontact the business for any price change, newproduct launch or product discontinuationbefore creating a customer quotation.More efficient order trackingfor margins, pending orders andconverted sales.Greater end-to-end processtransparency and speed.Data synchronization across all dealers was also achallenge. In particular, it was time-consuming toprepare the installation kit and services neededfor a new product launch.Reduced duplication of effortfor creating quotes.The SolutionAccurate quotations because ofWe developed an AWS-enabled web applicationfor quote-to-order in Oracle APEX and theOracle database. Now, the business and itsdealers can create new quotes online for allproducts. Every stage of the order is tracked andreported to higher management via emails.availability of latest prices and availableproducts.We also developed a functionality to export theCSV output file to be directly consumed by the15 / Achieving Digital DexterityERP application, as well as a way to control andrestrict the business’s products across dealersand dealer locations.The new application will provide topmanagement with fast access to reports,including comparisons at the dealer level andmargins on individual products across it rangeof products and services.All dealer data is maintained separately in thenew application, which provides data security.Features like online quote approvals havereduced lead time to obtaining approvals.Improved visibility into profits,discounts and margins over productsand across dealers.
RetailBACK TO CONTENTSHigh-End UK Retail Chain Achieves Financial Discipline withShift to Oracle E-Business SuiteThe ChallengeRESULTSFounded in 1908, a high-end departmentstore chain in the UK used the CODA financialmanagement system for its core financialprocesses and to manage interactions withsuppliers, customers and multiple revenuechannels. Many of the processes were legacybased and complex, with poor data consistency,leading to low business value and a poorcollaboration experience with its tradingpartners. The company also needed to improvereporting accuracy by eliminating manualprocesses.Seamless integration with retail andmerchandising platforms.Process flexibility.Higher automation, efficiency andcompliance.“Your team has proved to be worthyour weight in gold this week,finding a solution to ensure thatour ‘train the trainer’ sessionscould commence as planned.Please pass my thanks to all thosein the Cognizant project team fortheir support.”The SolutionLeveraging Oracle E-Business Suite, wemodernized the business’s financials andprocurement process and enabled digitalmanagement of its core financial processes,contracts, sales volume, commissions, invoicing,netting and settlement for concessioners. Thesolution laid the foundation for future analytics,such as physical space and product categoryanalysis, managing rentals for lockers and safeboxes, etc.We also enabled a “unified general ledgerintegration framework” to handle custominterfaces within the Oracle E-Business Suite,with a master mapping framework designed tobe scalable and user-configurable.16 / Achieving Digital DexterityWe established a standardized chart of accountsthat supports the volume and complexity ofaccounting and reporting in a multichannel retailenvironment. We also created a comprehensivesolution for handling concession books ofaccounts to calculate, manage payments/debtmanagement for both the creditor and debtorside of the concession agreements.A rules-based retail invoice-matching solutionwas created to handle high volumes, complexity,governance and control. And a procurementprocess was created to instill discipline andcontrol to achieve the business’s “no PO-no pay”objective.— CFO and Program Sponsor
Energy & UtilitiesBACK TO CONTENTSUtility Giant Extends Visibility and Flexibility with StreamlinedFinancial ProcessesThe ChallengeRESULTSIn a growing and highly competitive market, alarge U.S. water technology provider neededto streamline its financial processes so it couldmore quickly adapt to market pressures andrespond to customers with varying needsand expectations. The business wantedto consolidate disparate legacy financialapplications into a centralized, automated, fullyintegrated financial solution, eliminate manualhandling errors with paperless processes,and streamline internal and external financialreporting.Improved governance of corefinancial processes.Faster payment and reconciliation.Standardized enterprise structure.Reduced M&A integration timeand cost.With operations in more than 150 countries andrevenues of 4.7 billion, the business also wantedto redesign and restructure its chart of accountsinto a simplified uniform process, create acommon book of records for all finance controland reporting, and create a centralized paymentand asset management solution.The SolutionWe designed a single global chart of accounts,with an improved asset management system foreffective utilization. The solution was based onOracle E-Business Suite Release 12.1.3, includingfinancials and tax modules, a unified generalledger integration framework and a globaldesign to ensure minimal retrofitting/reworkduring rollouts.17 / Achieving Digital DexterityWe leveraged best-in-class development anda scalable technology framework and ensuredfuture upgrades through rules-based mappingbetween the legacy and global chart of accounts.The project also involved restructuring andintegrating with SAP, Epicor iScala, Workday,PeopleSoft and BPCS applications.
Supply ChainManagement
ManufacturingBACK TO C
Employee Self Service, Recruiting, Learning, Absence Management, Talent Management and Workforce Compensation. U.S. Conglomerate Relies on HR Cloud to Complete Successful Divestiture. 6 / Achieving Digital Dexterity. RESULTS. Drove consistency. of global HR processes, aligned with the business visions of each entity. Increased efficiency . by .
