P&C Solutions - Swiss Re

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P&C Solutionsto power your businessWe’re smarter together

The need to evolve and adapt toever-changing environmentalchallenge is constant Insuranceis changingShifting market dynamics Competitive and mature conditions Regulatory landscape/focus Limited traditional growth Need for greater efficiencyChanging consumer preferences Increasing value expectations Dynamic engagement Emerging new protection needs More personalisationEvolving new technologies The digital customer and robo advice Big data and block chain Predictive and artificial intelligence New engagement platforms

We havedesignedsolutionsaround yourneeds andchallenges1. Adapt & respond2. Be morecompetitive3. Get more value outof your data Change quickly to marketdynamics Grow sales and revenue vianew product solutions Enrich your client portfoliodata with external sources Respond to specificchallenges or opportunities Differentiate in existingchannels with improvedcustomer value proposition Perform detailed portfoliomodelling and analyse yourloss drivers with help fromour analytics tools andcapabilities Keep up with insurancedigitisation andtechnological advancements. Access new markets

Your needsSwiss Resolutions aredesigned toaccelerateyour businessambitionsTo grow yourcustomers &revenueYour challengesTo awaken demand& need for insuranceGrowthEfficiencyTo becomemore efficientTo make the processof buying easierTo improveprofitability ofyour bookTo retain your bestcustomersProfitability

P&C Solutions for your every needIncrease efficiency, steer portfolios and grow into new markets and segmentsP&C AnalyticsProperty & SpecialtyCyberLiability・ Portfolio Insights interactive riskvisualisation for steering and growth・ Tailored P&C Analytics consultancyservices to solve your every need・ Behavioural Economics solutions toboost client conversion & retention・ CatNet natural hazard risk analyser・ CatServer: NatCat modelling andexpertise for your tools・ Sophisticated engineering underwritingwith PUMA・ Agro Suite modular, end-to-endagriculture solutions・ Cyber Product Suite for cyber insuranceproduct development・ Cyber Analytics Platform: Score andmanage portfolios & accumulation・ Identify and manage silent cyberexposures with Decrypt・ Analyse and model liability portfolioswith Forward Looking Modelling (FLM)to grow into new markets andsegments and provide input for yourliability pricing tools・ Manage Casualty Accumulation risksParametric・ End-to-end pricing, risk monitoring,policy administration, automatedclaims pay out and real-time reportingfor:– Flight delay– Earthquake– Tropical cycloneAutomotive & Mobility・ Insurance-relevant driver scoring withend-to-end telematics solution・ Grow strategically and steer portfolioswith Motor Market Analyser・ Assess vehicle safety features with theADAS Risk ScoreSwiftRe ・ Online risk placement,claims and accounting platform・ Cost-effective risk management・ Full transparency into entire portfolioInnovation・ Agile (co-)creation of next generationsolutions・ Access to new risk pools and markets・ Fast development and time-to-marketvia Swiss Re’s partner ecosystem

P&C Solutions: Support across your entire value chainFrom innovative design to claims optimisationProduct designDistributionClaimsWe assist you indesigning innovativeproducts adapted todigital environments.You profit from digitalconsumerengagement andpredictive churnmodellingYou benefit from faster,more insightfulprocessing and earlywarningfunctionalities.UnderwritingWe reduce youroperational effort withautomated andpredictiveunderwriting.BusinessmanagementWe increase yourprocess efficiencythrough contractsintelligence and easyself-serviceoptions.

ProfitabilityWhat Portfolio Insightsclients sayPortfolio InsightsSophisticated visualisation tool that enablesstrategic portfolio steering and operationaltransparency. Powerful insights on riskaccumulation, loss drivers and profitablebusiness opportunities.Portfolio Insights enables high transparency on risk volume, natureand trends to better manage portfolios embedded semi-automated actuarialanalyses enabling improved assessment andstrategic decision-making improved portfolio steering and avoidance ofrisk blind spots and accumulation coveragegapsFast deliveryEfficiencyStrategic view3monthsTimesaved100%deployment ofclient specificplatform withcustomised viewscombining reportsfrom all corefunctions to produceunified viewP&C portfoliointegrationenabling strategicsteering andgrowthPortfolio Insights enabled us to steer ourP&C portfolio and substantiate strategicdecision-making.7

ProfitabilityP&C AnalyticsTangible data-driven business insights thathelp you grow your business, increaseprofitability and enhance efficiency.Comprehensive market analytics, detailedinsights into loss drivers, refined customersegmentation approaches, behaviouraleconomics analysis and other consultancyservices to help you profitably grow.P&C Analytics enablesWhat P&C Analytics clientssayUnlockedpremium growthpotential ofUnderwritingefficiencyincrease ofImprovedportfolio lossratio byFast growing markets 10%95%6ppenabled by instantoutside-in view onperformancethrough reducedtime to underwritecommercial risksthrough analysisof loss drivers andpredictors strategic insights on how to grow yourbusiness into new markets and segments granular insights into portfolio composition,loss drivers and predictors outside-in recommendations on mosteffective levers to improve business steeringP&C Analytics brought market intelligence,tools and advisory to help us accelerategrowth innew markets.8

ProfitabilityWhat Behavioural Economicsclients sayBehavioural EconomicsWe apply concepts from behaviouraleconomics into the way you communicate withyour customers and agents to make purposefulchanges designed to increase sales, reducelapses, improve disclosure at underwriting andclaims turn-around time.Behavioural Economics enables insights into what unconscious biases motivatecustomers’ and agents’ decision-making actionable ideas that will drive favourablechanges in customer and agent behaviour solutions that address every communicationtouch point – from retention and sales, tounderwriting and claimsImprovedretention rate byIncreased salesin new market byIncreased claimsacceptance by28%180%27%through analysisof lapse driversand change ofmessagingenabled by testingbehaviouralscience biasesthroughstandardisingmessaging andcommunicationmethodsAdapting our communication usingPortfolio analysisand solutionSwiss Re’s BehaviouralEconomicsoptimisationis improving ourconversion and retentionrates without adding to cost – so it’s puregravy. Behavioural Economics brings freshideas that are different from those frompeople who grew up in the insurance ordirect marketing business and are making areal difference to our bottom line.9

GrowthWhat CatNet clients sayProfitabilityCatNet UnderwritingefficiencyOnline natural hazard atlas for efficient,accurate underwriting and risk management.One-stop-shop for scientific and industry dataabout hazards, catastrophic events, losses andexposure, globally.CatNet enablesProductivitygain ofFull coverageFast growing markets50%10%100%increase enabledby reduced riskassessment timethrough increasedsalesof marketscovered and 12most relevantperils improved risk assessment for better bottom-lineresults easy integration into client platformsCatNet's risk assessments enabled us toPortfoliomanagementanalysis and and riskimprove our portfoliooptimisationaccumulationreporting, includingcompliance with Solvency II. increased transparency over different marketsand swift processes to reduce cost Google10

ProfitabilityWhat CatServer API clientssayCatServer APIAccess new risk pools efficiently via a tailoredsolution that inputs Swiss Re’s global NatCatmodelling and expertise into your tools andprocesses. Pick and choose risks that areconsistent with your risk appetite. Grow yourbusiness and profitably steer your propertybooks by combining your know-how and toolswith Swiss Re’s NatCat expertise.CatServer API enables Pricing NatCat business on an individual risklevel using Swiss Re’s 167 global, multi-perilNatCat models Integration of Swiss Re NatCat data into yourpricing tools via highly customisable API orwhite-labelled consumer front end Accessing previously inaccessible risk poolsthanks to enhanced data and risk knowledgePremium growthQuotes per dayExpansion 100% 6000 25%achieved over thelast 3 monthsgeneratedinstantly andprovided toconsumerstake up rate ofexisting propertyinsurance policyholders whoexpanded theircoverage to floodBefore this partnership we had to excludePortfolioanalysis andflood from ourhomeownerspolicy. WithSwiss Re’soptimisationunderwriting expertise andreinsurance support, we’ve eliminated theuncertainty around flood and can offerenhanced storm surge and heavy raincoverage to more Floridians.11

ProfitabilityParametricEnd-to-end, fully digital parametric solution fornatural catastrophes and flight delayinsurance. Easy to customise platform solutionthat brings consumers and companies instant,hassle-free payouts based on predeterminedtriggers.Parametric insurance enables simple and transparent natural catastrophe andtravel insurance products instant, hassle-free payouts based onpredetermined triggers easy integration and set up of a cost-efficienttool into your sales process and/or yourdistribution partners’What Parametric clients sayQuotes are sentout in less thanClaimssettlementprocessFast growing markets1 sec67%enabled by instantand automatedunderwritingenginefaster through liveevent tracking andautomated claimssettlementNew productlaunch time3monthsas the platformhas pre-builtmodules for theentire consumerlifecycle whichcan be deployedwith just an APIintegrationSwiss Re's parametric platform allows us toPortfolioparametricanalysis andefficiently underwritehurricaneoptimisationrisks. Its fully automatedquoting and claimsprocesses simplify insurance, meeting theneeds of an increasingly digital generation.12

ProfitabilityPUMASwiss Re’s PUMA (Project UnderwritingManagement Application) platform supportsyou in the assessment and underwriting ofconstruction and engineering projects.Reference global framework for complexengineering risks enabling profitable businesssteering and growth.PUMA enables a comprehensive rating, costing and pricingapproach based on long-term experience,underwriting expertise and industry insights the ability to store, retrieve, copy and accessquotes across an entire book of business,globally data-driven steering and management ofconstruction and engineering portfolios withflexibility to parametrise according to your datalandscape needsWhat PUMA clients sayUnderwritingefficiencyincrease ofCost benefitof up toProductivitygain of20%5%10%fromstandardizing andcentralisingunderwritingprocedures on acommon platformfrom the decreaseof total operatingcosts per annumthanks to onlineprocessing andreportingPUMA helps our underwriters and actuariesPortfolioanalysis andaccurately quoteengineeringrisk covers.optimisationIts global scope,proven methodology andease of use enables us to manage complexengineering risks quickly and confidently.13

ProfitabilityAgro SuiteFull-stack agriculture insurance offering withembedded product design in a lean, modularecosystem. Features include real-time indextracking, pricing, portfolio steering, claimsmanagement.Agro Suite enablesWhat Agro Suite clients sayEfficiencyincrease ofclaims processProductivity gainofImprovedportfolio lossratio by70%15%6%enabled byreduction inprocessing timethrough decreasein loss adjustmentexpensesthrough analysisof loss drivers andpredictors growing efficiently by structuring state of theart soil moisture products real-time high resolution insights into thevegetation conditions of your crop portfolio building trust and broadening your customerbase through innovative and transparentproductsAgro Suite’s opti-crop application bringsenhanced transparency to drought indexproducts. Its soil moisture based indextracker enables us to better steer ouragriculture portfolio and manage risks.14

ProfitabilityCyber Product SuiteComprehensive product development toolkitfor personal and commercial cyber insurance.Customisable offering including policywording, risk assessment questionnaire andscoring, costing tool, third-party serviceprovider selection and claims handling bestpractices.Cyber Product Suite enablesWhat Cyber Product Suiteclients sayEfficiencyincrease ofAnnual growthrate ofCost benefit ofFast growing markets 50%75%15-30%enabled byreduction in cyberproductdevelopment timethrough reductionin productdevelopment staffcoststhrough access torapidly growinginsurance market sustainably growing your cyber portfoliothrough a long term partnership and risksharing accurate costing for the SME and PersonalLines segments building your product offering and accessingthe rapidly growing cyber insurance marketTo meet the needs of our SME customersanalysis thatand is easy,we needed toPortfoliobuild a solutionoptimisationcost effective andmeets the needs of smallbusinesses. Cyber Product Suite gave us allthe elements to develop a SME cyber coverquickly that incorporates the fast changingneeds of an increasingly digitalmarketplace.15

ProfitabilityWhat Cyber Analytics Platformclients sayFocusCyber Analytics PlatformOutside-in cyber risk scoring of individualcompanies and commercial portfolios.Identification of cyber risk exposures,accumulation paths and growth opportunitiesto help you steer portfolios and sustainablygrow your cyber book of business.Cyber Analytics Platform enablesFast evaluationRisk scoringdatabase withfactors for overSME coverage ofFast growing markets 2min250K100%to score acompanycompaniesrelevant to assesssmall and mediumenterprises assessing cyber risk quality of an individualaccount as part of the underwriting process understanding your portfolio composition andperformance drivers defining target markets and industry segmentsto steer your portfolioThanks to the Cyber Analytics Platform weandare ablePortfolioto makeanalysisfaster underwritingoptimisationdecisionsand grow our cyber book.16

ProfitabilityDecryptSwiss Re and Capsicum Re have joined forcesto offer a holistic cyber solution. Decrypt’sscenario-based approach and uniform,transparent identification process provideseffective portfolio cyber risk evaluation. Wepartner with you, offering analytical andactuarial services and reinsurance capacity, tohelp you manage the ever-changing cyberexposures in your portfolios.Co-created by:Why Decrypt isimportantHidden rypt supportsinsurers through90%0-100%3 stepsof industry cyberevent losses aresilent(1)portfolios thoughtto be exposed(2)1. Identification2. Quantification3. Risk transferDecrypt offers Valuable portfolio insight through best-in-classcyber risk evaluation Bespoke risk transfer solution Long-term cyber risk management partnershipSilent cyber exposures and theiraccumulation potential are an increasingconcern for the insurance industry. Tosafeguard our business, our customers, andto comply with regulations, we need asolution that gives us visibility intounknown cyber exposures, advisory onportfolio steering, and coverage to sharethe risks.Based on 3bn industry loss from NotPetya17According to 2017 UK PRA survey of insurers(1)(2)

d approach to cost liabilitybusiness. Anticipates and incorporateschanges in the risk landscape into thequantitative assessment of risks withouthaving to wait for claims data.Forward-Looking Modelling enables quantifying the impact of changing risklandscapes and anticipating the effect thatlegal, technological, economic and socialchanges will have on liability portfolios accurate pricing and liability risk pricingvalidationWhat Forward-LookingModelling clients sayUnderwritingprofit growthofUnderwritingefficiencygrowth ofFast growing markets5%10%enabled by moreaccurate pricingthrough moreautomated pricingprocessFasttime-to-market1monthfor pricingparameters to beupdated for onemarketForward-Looking Modelling helped usPortfolio plan,analysisandand buildstrategicallygrowoptimisationcustomised new products. portfolio steering to drive profitable growth innew geographic territories and business lines18

ProfitabilityWhat Accumulation Managerclients sayFocusAccumulation ManagerTailor-made liability accumulation solution tohelp identify and manage portfolioaccumulation risk. Data analytics, liabilitycatastrophe and scenario modelling to mitigateand quantify accumulation exposure.Accumulation Manager enablesLong term resultvolatility cut byUnderwritingprofit growthFasttime- to-marketFast growing markets10%2%3monthsthrough betterdiversificationenabled by betterpricing of largeloss potentialfor accumulationanalysis for clientportfolio identification of relevant accumulationscenarios tailored to your portfolio active management of accumulation risk andidentification of business opportunities portfolio protection from volatility whilesupporting your growth strategySwiss Re's Accumulation Manager enabledus to identify and quantify the largestaccumulation risk scenarios in our portfolioand to take actions to mitigate risks. Thesolution provides multiple value addavenues for us to explore, including:optimising our reinsurance protection,APRA regulatory compliance reportingenhancements, and identifying riskmanagement opportunities with clients.19

GrowthProfitabilityTelematicsA scalable, modular, end-to-end telematicssolution to cut cost, improve risk selection,increase client loyalty and prepare for theconnected car future. Complete and flexiblewith a device-agnostic, IoT telematics platform,a mobile app and an insurer portal withpowerful analytics.Telematics enables a solid database for decision making on driverrisks and the development of correspondingtariffs or products scoring, analysis, product design and claimsmanagement turnkey solution with minimal in-housedevelopment efforts boosting your profitabilityand time-to-marketWhat Telematics clients sayCombined ratioreduced byUpfrontcash-outreduction ofIncreasedcustomerloyalty byFast growing markets2-4pp100%3ppthrough better riskselection andimproved drivingbehaviourby coveringtechnology spendvia thereinsurancerelationshipthrough retentionrate improvementTelematics enables us to attract and retainanda better Portfolioportfolioanalysisand helpus remainoptimisationrelevant in the market.20

ProfitabilityMotor Market AnalyserSuite of analytical tools to assess motormarkets globally. Motor Market Analyser fillsmissing information gap around geographicalaspects of motor risk by modelling frequencyand severity per location upfront and outsidein. Using the predictive model offers tangibleinsights on how to profitably steer your motorbusiness, gain profitable market share andgrow your portfolio.Motor Market Analyser enables market segmentation, portfolio benchmarkingand strategic planning leveraging the differences in the risk landscapeand identifying profitable growth opportunities tariff design verification taking into accountgeographical aspects that complement, andcan replace, portfolio dataWhat Motor Market Analyserclients sayTackle cost basebyReducedmarketingspend byReduced lossratio byFast growing markets3-7%10-15%1.5-3ppby identifyingoverlapping salespointsinfrastructurethrough targetingmarketing bettergeographicallythrough bettersales and UWsteering, and/orthrough pricingrefinementMotor Market Analyser allowed us toPortfolioanalysisanddesign a tariffthat makesautoinsuranceoptimisationeasier to understand,quick for consumersto buy and the risk selection more precisefor us.21

ProfitabilityWhat ADAS Risk Scoreclients sayADAS Risk ScoreOur scoring models help insurers continuouslyassess the risk impact of evolving car safetyfeatures and integrate risk scores into theirpricing.ADAS Risk Score enables portfolio analyses assessing effectiveness ofADAS features and their impact on insurers’motor books API access to scores in near real time forenhanced motor pricing granularity OEM/ADAS specific motor insurance growthcampaignsFast delivery 6weeksfor first insights onthe impact ofADAS on aninsurer’s motorbookPricing impactComprehensivemethodologyFast growing markets 30%3 pillarsfewer rear-endaccidents due toAutomatedEmergency Brakesystems (AEB)form the basis ofthe assessmentmethodology,combining SwissRe’s actuarialexperience andcar makers’engineeringknow-howADAS Risk Score and Swiss Re’sPortfolioand give uspartnerships withglobalanalysiscar makersoptimisationthe right toolsand support to understandthe impact of car safety features and reflectthat on our rating models.22

GrowthProfitabilityWhat SwiftRe clients saySwiftRe Online facultative reinsurance risk placement,claims and accounting channel. Offersautomatic capacity and greater underwritingefficiency for clients seeking to manage riskportfolios more effectively.SwiftRe enables automatic approval to Swiss Re capacity forpre-agreed medium-sized single risks orfacilities faster turnaround of submission requests toallow clients to spend more time focusing onbusiness growth. a reduction of administration costs formanaging small to medium-sized (mid-market)risk portfoliosAccess to newrisk pools in onlyManage yourportfolio realtime, anytimeEfficiencyincrease ofFast growing markets5 min90%24/7enabled by fastresponse time andaccess toreinsurancecapacitythrough reducedunderwritingprocessing timeaccess to onlineautomatedunderwriting andSwiss RereinsurancecapacityPortfolio analysis andSwiftRe is a optimisationcore part of our offering andgives us an advantage in a highlycompetitive market.23

SOLUTIONS TO POWER YOUR BUSINESSLet’s work together to grow your businessGet in touch with your Swiss Re local representative to co-create the future.

Portfolio analysis and optimisation PUMA Swiss Re'sPUMA (Project Underwriting Management Application) platform supports you in the assessment and underwriting of construction and engineering projects. Reference global framework for complex engineering risks enabling profitable business steering and growth. What PUMA clients say Underwriting