Access Control Management Software Software Manual (Version 23.x)

Transcription

AxTraxNG Access Control Management SoftwareSoftware Manual (Version 23.x)

Copyright 2014 by Rosslare. All rights reserved.This manual and the information contained herein are proprietary to ROSSLAREENTERPRISES LIMITED and/or its related companies and/or subsidiaries’ (hereafter:“ROSSLARE”). Only ROSSLARE and its customers have the right to use the information.No part of this manual may be re-produced or transmitted in any form or by any means,electronic or mechanical, for any purpose, without the express written permission ofROSSLARE.ROSSLARE owns patents and patent applications, trademarks, copyrights, or otherintellectual property rights covering the subject matter in this manual.TEXTS, IMAGES, AND ILLUSTRATIONS INCLUDING THEIR ARRANGEMENT IN THISDOCUMENT ARE SUBJECT TO THE PROTECTION OF COPYRIGHT LAWS AND OTHERLEGAL RIGHTS WORLDWIDE. THEIR USE, REPRODUCTION, AND TRANSMITTAL TO THIRDPARTIES WITHOUT EXPRESS WRITTEN PERMISSION MAY RESULT IN LEGALPROCEEDINGS.The furnishing of this manual to any party does not give that party or any third party anylicense to these patents, trademarks, copyrights or other intellectual property rights,except as expressly provided in any written agreement of ROSSLARE.ROSSLARE reserves the right to revise and change this document at any time, withoutbeing obliged to announce such revisions or changes beforehand or after the fact.

Table of ContentsTable of Contents1. Introduction . 121.1System Features . 121.1.1Access Control . 131.1.2Access Monitoring . 131.1.3Software Security . 131.2AxTraxNG Server and Client . 131.3Using this User Guide . 142. Specifications and Requirements . 152.1System Capabilities . 152.2System Requirements . 162.2.1AxTraxNG Server and Client Requirements. 162.2.2SQL Express Server Requirements . 162.2.3HASP USB Key Requirements . 163. Installation . 173.1Choosing an SQL Server . 173.2Preparing the AxTraxNG Installation . 173.3Installing AxTraxNG Client Software . 193.4Installing AxTraxNG Network Server Software . 213.5Installing AxTraxNG Watchdog . 223.6HASP Device Driver . 253.7Video Enhancement for AC-525 Setup . 263.8Firewall Settings . 273.9SQL Server Settings . 274. System Overview . 284.1Starting the Software . 284.2AxTraxNG Main Window . 294.3Menu Bar . 304.3.1File Menu . 30AxTraxNG Software Installation and User Manualiii

Table of Contents4.3.2Tools Menu . 304.3.3View Menu . 314.3.4Window . 314.3.5Help Menu . 324.4Toolbar . 324.4.1General Icons . 324.4.2General Network Icons . 334.4.3Network Icons . 334.4.4Panel Icons . 334.4.5Card\Users Icons . 334.4.6Reports Icons. 344.4.7Events Toolbar Icons . 344.5Tree View . 364.5.1AC Networks. 364.5.2HomeLogiX . 364.5.3Video Integration. 364.5.4Timing . 364.5.5Groups. 364.5.6Global Antipassback . 374.5.7Car Parking . 374.5.8Users . 374.5.9Status Map. 384.5.10Reports . 385. Setting Up a Site . 395.1Adding Time Zones . 395.2Adding Holidays . 405.3Adding a Network . 425.4Adding Access Control Panels . 455.4.1General Panel Settings . 465.4.2Adding a Panel . 465.4.3Editing the Panel . 495.5Configuring the Doors . 525.6Configuring the Readers . 545.6.1ivGeneral Tab . 54AxTraxNG Software Installation and User Manual

Table of Contents5.6.2Options Tab . 565.6.3Access Event . 575.7Configuring the Inputs . 585.8Adding Video Integration . 595.9Adding Panel Links . 595.9.1Creating a Fire Alarm Input . 635.9.2Global Triggering of Output Groups . 645.10Creating Groups . 645.10.1Adding Access Groups . 645.10.2Adding Input Groups . 655.10.3Adding Output Groups . 675.10.4Defining Card Card Groups . 695.115.11.1Adding Users and Cards. 70Setting Card Automation . 725.12Card Design. 735.13Adding Departments, Users, and Visitors . 735.13.1Adding Departments . 735.13.2Adding Users. 735.13.3Adding Visitors . 785.14Adding Access Areas . 795.15Adding Global Antipassback Rules . 805.16Car Parking. 815.16.1Viewing and Editing Car Parking Counters . 835.17Adding Operators . 845.18Creating Elevator Control. 855.19Creating Status Maps . 856. Video Integration . 886.1ViTrax Video Integration. 886.1.1Connecting to ViTrax Server . 886.1.2Adding a Camera to the AC-525 Panel. 906.1.3Linking a Camera to AxTrax . 906.1.4Conditioned Recording via Panel Links. 93AxTraxNG Software Installation and User Manualv

Table of Contents6.1.5Configuring ViTrax Camera Properties . 936.1.6Automated ViTrax Camera Activation Options . 956.1.7Viewing Live Video . 986.1.8Viewing Recorded Events . 996.2HikVision Integration . 996.2.1Connecting to a HikVision Server .1006.2.2Adding a HikVision Camera .1006.2.3Conditioned Recording via Panel Links.1016.2.4Configuring HikVision Camera Properties .1016.2.5Automated HikVision Camera Activation Options .1036.2.6Viewing Live Video .1036.2.7Viewing Recorded Events .1037. Card Design (Photo ID) . 1047.1Creating a Card Template . 1047.2Printing a Card . 1068. Intrusion Integration . 1118.1Adding an HLX Panel . 1118.2Setting Panel Time . 1128.3Updating Firmware . 1128.4Downloading from the HLX Panel . 1138.5Editing HLX Settings . 1148.6Uploading to the HLX Panel . 1148.7Live System View . 1158.8Adding an HLX Link . 1168.9Linking an AC Panel to an HLX Panel . 1188.10Arming HLX . 1189. Manual Operation . 1199.1Controlling the Door Manually . 1199.2Changing the Reader Mode . 1209.3Controlling Outputs Manually . 1219.4Manually Disarming Inputs . 1229.5Controlling Sirens Manually . 123viAxTraxNG Software Installation and User Manual

Table of Contents9.6Manually Update Firmware . 12310. Reports . 12410.1Immediate Reports . 12410.2Archives Reports . 12510.2.1Panels Events Reports .12610.2.2System AxTraxNG Events Report.12610.2.3Interactive Report .12611. Administrator Operations . 12811.1Setting the Time and Date . 12811.2Downloading Failed Data . 12811.3Testing User Counters . 12911.4Maintaining the Database . 12911.5AxTraxNG Options and Preferences . 13111.5.1General Tab .13111.5.2User Custom Fields .13211.5.3Custom Operations .13311.5.4Company Details .13311.6Importing/Exporting User Data . 13411.7AxTrax GUI View Options . 136A. Firewall Configuration . 137B. SQL Service Settings . 141C. Network Configuration . 142C.1TCP/IP Connection . 142C.2Modem Connection . 143D. Restoring Factory Default Settings. 147E. Configuring User Counters . 148E.1Resetting Counter on Panel Re-enable . 148F. Cross Platform Camera Setup . 150G. Enrolling Cards using MD-08 Desktop Reader . 153H. SQL Server Installation Troubleshoot . 154AxTraxNG Software Installation and User Manualvii

Table of ContentsI.AxTrax.NET Watchdog . 157I.1Common Info . 158I.2Error Log Sending . 158I.3DB Connection . 160I.4Restart Server . 161J.Adding Custom Wiegand Formats . 162J.1Representation . 162J.2Facility Code . 163J.3Authentication. 163J.4Creating New Rules . 164viiiAxTraxNG Software Installation and User Manual

List of FiguresList of FiguresFigure 1: AxTraxNG Packages Selection Screen . 18Figure 2: User Properties General Tab . 74AxTraxNG Software Installation and User Manualix

List of TablesList of TablesTable 1: AxTraxNG Client Main Window . 29Table 2: Add Network Options Tab. 42Table 3: Add Network Options Tab. 44Table 4: Door Controller Panel Properties General Tab . 47Table 5: Hardware Test Screen . 48Table 6: Network Panel Properties Antipassback Tab . 50Table 7: Network Panel Properties Options Tab. 50Table 8: Network Panel Doors Door Properties . 53Table 9: Network Panel Readers Reader Properties General Tab . 55Table 10: Network Panel Readers Reader Properties Options Tab . 56Table 11: Network Panel Readers Reader Properties Access Event Tab57Table 12: Network Panel Inputs Input Properties. 58Table 13: AC Networks Network Panel Links Add Link Window. 59Table 14: Cards Add Users and Cards Window . 70Table 15: Departments/Users Department User Properties General Tab 74Table 16: Departments/Users Department User Properties Codes Tab . 76Table 17: Departments/Users Department User Properties Details Tab . 77Table 18: Departments/Users Visitors Add User Visitor’s Options Tab . 78Table 19: Network Panel Cameras Camera Properties Window . 93Table 20: Events Toolbar Cameras Live Video Streaming Window . 98Table 21: Video Integration HikVision Server HikVision Server x HikVisionCamera Window . 101Table 22: Events Toolbar Cameras Live Video Streaming Window . 103Table 23: HomeLogiX HLX Panel Links HLX Links . 116Table 24: AC Networks Network Panel HLX Links AC – HLX LinkWindow. 118Table 25: Tools Database Available Databases . 130Table 26: Tools Options General Tab . 132Table 27: Tools Options User Custom Fields Tab . 133Table 28: Tools Import/Export Data. 135Table 29: Watchdog Error Log Sending Screen . 158Table 30: Watchdog DB Connection Screen . 160xAxTraxNG Software Installation and User Manual

Notice and DisclaimerNotice and DisclaimerThis manual’s sole purpose is to assist installers and/or users in the safe andefficient installation and usage of the system and/or product, and/or softwaredescribed herein.BEFORE ATTEMPTING TO INSTALL AND/OR USE THE SYSTEM, THE INSTALLER ANDTHE USER MUST READ THIS MANUAL AND BECOME FAMILIAR WITH ALL SAFETYREQUIREMENTS AND OPERATING PROCEDURES. The system must not be used for purposes other than those for which itwas designed.The use of the software associated with the system and/or product, ifapplicable, is subject to the terms of the license provided as part of thepurchase documents.ROSSLARE exclusive warranty and liability is limited to the warranty andliability statement provided in an appendix at the end of this document.This manual describes the maximum configuration of the system with themaximum number of functions, including future options. Therefore, notall functions described in this manual may be available in the specificsystem and/or product configuration you purchased.Incorrect operation or installation, or failure of the user to effectivelymaintain the system, relieves the manufacturer (and seller) from all or anyresponsibility for consequent noncompliance, damage, or injury.The text, images and graphics contained in the manual are for thepurpose of illustration and reference only.All data contained herein subject to change without prior notice.In no event shall manufacturer be liable for any special, direct, indirect,incidental, consequential, exemplary or punitive damages (including,without limitation, any and all damages from business interruption, loss ofprofits or revenue, cost of capital or loss of use of any property or capitalor injury).All graphics in this manual are for reference only, some deviation betweenthe image(s) and the actual product may occur.All wiring diagrams are intended for reference only, the photograph orgraphic of the PCB(s) are intended for clearer illustration andunderstanding of the product and may differ from the actual PCB(s).AxTraxNG Software Installation and User Manualxi

Introduction1.IntroductionThe AxTraxNG Access Control System is a complete Server-Client softwaremanagement system for use with the AC-215, AC-225, AC-425, and AC-525Access control panels.The AxTraxNG Access Control System is user-friendly, intuitive, and rich infunctionality. Using AxTraxNG, you can configure door functionalities based onareas and time frame for different types of personnel and for varying alarmsituations.The AxTraxNG Access Control System can integrate with ViTrax , VideoSurveillance software application. The main purpose of the integration is toenable video recording based on access control events and convenientplayback.This manual is compatible with AxTraxNG software Version 00.23.02 andabove.1.1System FeaturesAxTraxNG makes it possible to control and monitor every aspect of accesscontrol on a site. The system includes a built-in software security system thatcontrols access to the system database, and logs all performed operations. Inaddition, the system boasts the following Professional Grade features: A free basic Level 0 server software license for up to 64 panels. Threeincremental license levels can be activated by buying a Rosslare HASP key(the CD-ROM is provided with the package). User-friendly PC software with intuitive layout reduces the complexity ofaccess control Manages user data, photo and information fields, access rights, alarms,strike time, and door mode, all from one central location Produces reports from acquired data, such as entry and exit times, as wellas alarm types initiated by user, location, and time events Available in multiple languages and date formats Compatible with additional video management software modules fromRosslare (ViTrax) Backward compatibility with VeriTrax AS-225 and AxTrax AS-52512AxTraxNG Software Installation and User Manual

Introduction1.1.1Access ControlAccess groups define access rights for every part of the site. Access rights aretime dependent; for example, users in the "Mornings Only" access group canhave access to certain areas of the site between 9 am and 12 pm only. Assigneach individual user to an access group.The system also stores an identification photograph and personal details foreach user, as well as user specific access settings, such as antipassbackimmunity, requirements for an extended open door period, configurablespecial privileges, and triggered outputs.1.1.2Access MonitoringThe AxTraxNG software records every attempt to open a door within the site.Status maps show the state of every part of a facility, while an Events logrecords complete details of every time access is granted or denied for everydoor on a site, and records possible door tampering and forced entries.AxTraxNG can also produce a variety of access reports, including usage reports,attendance records, and roll calls. Using the AxTraxNG Report Wizard, userscan design their custom reports to meet their specific needs.1.1.3Software SecurityAccess to the AxTraxNG software is password controlled. It is possible to grantindividually based restricted security rights for different operators, with accessto only specified elements of the system or with read-only access.1.2AxTraxNG Server and ClientThe AxTraxNG system includes both the AxTraxNG Server and the AxTraxNGClient software applications separately.Install the AxTraxNG Server on the computer that controls the access controlpanels and manages the database.Install the AxTraxNG client software on any PC from which you wish to accessthe system. One AxTraxNG server can serve an unlimited number of AxTraxNGclients.AxTraxNG is based on a standard Client-Server architecture: Only the server connects to the database; the clients draw the informationfrom the server Clients connect to the server using Serial communication (RS-485) or LANremote communication technology The server runs as a Windows service by default The client software is based on dynamic docking technologyIt is highly recommended that you back up the system database to an externalstorage device once a week (see Section 11.4).AxTraxNG Software Installation and User Manual13

Introduction1.3Using this User GuideThis user guide provides all the information required to start working withAxTraxNG software. Refer to the AC-215, AC-225, AC-425, or AC-525hardware manuals for wiring and installation instructions.The manual explains the following in detail: How to install the AxTraxNG server How to install the AxTraxNG client The basic functionality of AxTraxNG How to set up a new site from the AxTraxNG How to monitor and manage a site using the AxTraxNG client14AxTraxNG Software Installation and User Manual

Specifications and Requirements2.Specifications and Requirements2.1System CapabilitiesGeneralSoftware ArchitectureClient-ServerDatabase TypeSQL Server Express 2005, 2008, 2012Max. Number of Users 30,000 per panel (AC-215IP, AC-225, AC425, AC-525 )5000 (AC-215)Max. Access GroupsBased on the maximum number of users,30,000 x the number of panelsMax. Number of Time Zones32Max. Cards per User15Max. Number of Doors8184Max. Access Control Panels1023Antipassback International Holiday SupportUp to 64 holidaysTimedDoorGlobal – across the entire facilityNetworksMax. Number of NetworksUnlimitedSupported Access Control PanelModels AC-215AC-215 (SPV)AC-215IP AC-225AC-225 with MD-IO84 AC-225 with MD-D02AC-425AC-425 with MD-IO84 AC-425 with MD-D04AC-525AC-525 with MD-IO84 AC-525 with MD-D02Panel Networks CommunicationInterface Serial (RS-232/485) TCP-IPModemCommunication Speed9600, 19200, 57600, and 115200 bpsAxTraxNG Software Installation and User Manual15

Specifications and Requirements2.2System Requirements2.2.1AxTraxNG Server and Client RequirementsOperating SystemWindows 7 (32/64 bits) SP1ProcessorMinimum: Intel dual core 2.4 GHz or equivalentRecommended: Intel core i5 or i7 CPUMemoryMinimum: 2 GBRecommended: 8 GBNetworkLAN card required for TCP/IP networkingHard Disk Space5 GB minimumWhen upgrading to AxTraxNG v23.1, it is possible to use Windows XP SP3,provided that you continue to use SQL Server 2005 and do not upgrade to SQLServer 2012.2.2.2SQL Express Server RequirementsSQL Server Express is not always required. See Section 3.1 for furtherinformation.ProcessorPentium 4 or betterMemory2 GBHard Disk Space4 GB2.2.3HASP USB Key Requirements1–64 Active PanelsHASP key not requir

Notice and Disclaimer AxTraxNG Software Installation and User Manual xi Notice and Disclaimer This manual's sole purpose is to assist installers and/or users in the safe and