Transcription
Insights on the toptechnology trendsBeyond the digital frontierwith SAP solutions
Insights on the top technology trendsBeyond the digital frontierwith SAP solutionsAcross industries, disruption remains relentless.Getting ahead of it requires relentlessimagination—an ability to see beyond today’sdigital developments and possibilities, and to planfor what comes next.As technologies evolve, new business models emerge, and customerexpectations grow, understanding trends becomes imperative—especially fororganizations that rely on SAP solutions to run their businesses.Macro technology forces at work01AI-fueled organizations02NoOps in a serverless world03Connectivity of tomorrow04Intelligent interfaces05Beyond marketing: Experience reimagined06DevSecOps and the cyber imperative07Beyond the digital frontier:Mapping your future08Where do we go from here?
Insights on the top technology trendsIntelligent. In motion.For many of those organizations, addressing disruption will involve becominga more intelligent enterprise—one that makes the most of its data tobuild intelligence which can drive new efficiencies, improve service, delightcustomers, and fuel growth.How can you build that organization and continuethe journey of digital enterprise transformation?What will it take to reshape your organization intoa more flexible one that can adapt and thriveamid constant change?Building on Deloitte’s Tech Trends 2019: Beyond the digital frontierpublication, we examine several important trends through the lens of SAP,touching on the macro technology forces at play and how modern businessescan navigate digital transformation. These SAP-specific insights offer anessential starting point that can help you reimagine your business, your future,your opportunities—everything.Macro technology forces at work01AI-fueled organizations02NoOps in a serverless world03Connectivity of tomorrow04Intelligent interfaces05Beyond marketing: Experience reimagined06DevSecOps and the cyber imperative07Beyond the digital frontier:Mapping your future08Where do we go from here?
Macro technology forces at workThe imperativeNine technology forces (cloud, analytics, digitalexperience, blockchain, cognitive, digital reality, coremodernization, cyber, and the business of technology)have been the backbone of innovation past andpresent. These forces are critical for organizations, andtheir controlled collision can compound the effect ofpurposeful, transformational change.Potential SAP solutionsSAP Leonardo intelligent services, SAP CloudPlatform for extending power of applications, SAPAnalytics Cloud, and SAP S/4HANA Cloud—thedigital core ERP—to help businesses scale rapidly,meet shifting demands, and deliver leading-edgecapabilities to customers and stakeholders.How we can helpDeloitte’s “lighthouse” agreement with SAP meansready-to-deploy intelligent enterprise capabilitiesare ready via SAP Cloud Platform. These and otherofferings from the Deloitte Reimagine Platforminclude preconfigured solutions built around SAPLeonardo capabilities, including machine learning andIoT. The potential benefit? A future-facing enterprisethat can innovate more efficiently, operate moreflexibly, and respond to disruption more rapidly.Our solutionsClean ERPAvoid custom-developed code, reduce technicaldebt, and operate more flexibly—rapidly adding (orremoving) digital capabilities when and where youneed them.Reimagine Cold Chain LogisticsSupports safer product distribution, better quality,certified delivery, proactive actions, andpredictive maintenance.Digital Maintenance AssistantA voice-based interactive “live enterprise” assistant—powered by Google Home and SAP Cloud Platform.Smart RetailAutomate merchandizing, optimize the supplychain, provide outstanding customer service andpersonalized marketing.0102030405060708
AI-fueled organizations01The imperativeand solutions that can help you transform your02Leading organizations are harnessing AI’s fullprocesses with machine learning intelligence, buildpotential for data-driven decision-making andnested AI models, enable the “live enterprise,” andgenerating valuable insights. To become a trueautomate cognitive business actions.03AI-fueled organization, a company needs to findAI’s place in the mission, rethink its talent, focus onOur solutionshuman and machine interaction in its environment,Aryaand deploy machine learning across core businessNext-generation, AI-powered project deliveryprocesses and enterprise operations.and code generation.Potential SAP solutionsSmart PaymentSAP Leonardo for next-generation applications plusA deep-learning-based application for prioritizingthe SAP S/4HANA ERP for digital core processesvendor payments.and analytics, as well as an “AI first” cloud-basedapproach that can support an intelligent finance core,LockboxAI-powered smart factories, and AI-poweredTap the power of SAP machine learning to automateproject delivery.the lockbox clearing process in finance.How we can helpThe Deloitte Reimagine Platform—built around SAPLeonardo capabilities such as machine learning andIoT—provides innovative, ready-to-launch use cases0405060708
NoOps in a serverless world01The imperativeneedless ERP customization, and easily add or02Cloud providers have doggedly automated traditionalremove capabilities as needed. Our lengthy trackinfrastructure and security management tasksrecord of large SAP HANA and SAP Cloud Platformand are increasing the complexity and value “as aprojects provides a foundation to help build NoOpsservice” capabilities. In response, technical resourcescapabilities supported by Deloitte’s risk and advisoryare interacting less and less with the underlyingcapabilities for enabling layered security.system infrastructure. Operations talent can shiftto increasingly agile teams focusing on higher-orderOur solutions(and higher-value) activities that more directlyOperate Command Centersupport mission outcomes.Landscape monitoring automation, performing firstlevel trouble-shooting—helping to reduce operations030405management needs for infrastructure support.06support a NoOps/serverless architecture approach;SAP Hybris-YaaS (SAP Hybris as a service)options of private, public, and hybrid cloud—to offerResponsive, ready-to-use cloud storefront and07selective landscape abstraction for organizations ofintegrated solution with SAP S/4HANA for B2B andall sizes.B2C customers, supporting a consumption-basedPotential SAP solutionsSAP Cloud Platform and its cloud-based products tocloud services model; microservices are subscribedHow we can helpto via YaaS, on a per-usage model; allows for flexibleDeloitte’s extensive experience with “clean ERP”use of services and a highly productive, agile,implementation supports the serverless vision,dynamic application environment.helping organizations reduce technical debt, avoid08
Connectivity of tomorrow01The imperativeOur solutions02Advanced networking offers a continuum ofSmart Warehouseconnectivity that can drive development of newAn RFID/speech-enabled solution for improvingproducts and services or transform inefficientwarehouse processes with IoT, to help pickersoperating models. From edge computing and meshand warehouse managers better managenetworks to 5G, low Earth orbit satellites, andwarehouse operations.ultra-broadband, organizations across sectors andgeographies are revisiting advanced connectivityoptions to design tomorrow’s enterprise networks.Potential SAP solutionsSAP Leonardo, the digital innovation system thatoffers next-generation capabilities for IoT, blockchain,machine learning, and other functionalities.How we can helpDeloitte can help you navigate the future ofconnectivity, collaborate with you to exploreopportunities for using software-defined networks,network function virtualization, and network slicing.The potential payoff? Seamless, secure networks thatinclude a multitude of device types and allow you toharness the benefits of distributed computing.Deloitte can help you navigatethe future of connectivity,collaborate with you to exploreopportunities for usingsoftware-defined networks,network function virtualization,and network slicing.030405060708
Intelligent interfacesIntelligent interfaces combinethe latest in human-centereddesign with leading-edgetechnologies.The imperativeIntelligent interfaces combine the latest in humancentered design with leading-edge technologies suchas computer vision, conversational voice, auditoryanalytics, and advanced augmented reality (AR)and virtual reality (VR). Working in concert, thesetechniques and capabilities can transform the wayswe engage with machines, data, and each other.Potential SAP solutionsSAP S/4HANA for a modern digital core ERP; the SAPLeonardo digital innovation system, for machineintelligence capabilities.01How we can help02New questions and opportunities for seamless,intuitive communication emerge at every point ofinteraction. Deloitte can help you explore them so03you can operate more efficiently and effectivelywith VR/AR, mixed reality, AI, machine learning, andsensor technologies.Our solutions0405Factory FloorEnhance worker performance and assess workermood using a variety of intelligent technologies, while06also monitoring machinery and managing the overallshop floor environment.D-Hub—Deloitte’s Integration HubAn all-in-one solution for the integration process,offering a methodology, predefined businessprocesses, Deloitte’s extensive industry-specificknowledge, proprietary accelerators, and templatesto accelerate time to value.0708
Beyond marketing:Experience reimaginedThe imperativeToday’s astute customers expect highly personalized,contextualized experiences. To deliver them, leadingchief marketing officers are looking inward to closerpartnerships with their own CIOs and a new generationof marketing tools and techniques powered by dataenabled emerging technologies.Potential SAP solutionsSAP Cloud Platform for extending the power ofapplications; SAP Customer Experience solutions,including the SAP C/4HANA cloud suite, forenhancing customer engagement.How we can helpAs the line between back-office processes and thefront-office customer experience blurs, Deloitte canhelp you innovate with impact: by tightly integratingSAP C/4HANA and SAP S/4HANA. On the mobilefront, our continued innovation with the SCP SDK foriOS—to build enterprise-ready iOS apps—helps ourclients engage with their partners and customersin new, more meaningful ways. To elevate thecustomer experience, our team also can help youtap the potential of VR/AR technologies, working withyour organization to develop new applications andintegrate them with enterprise systems.Our solutions0102030405yMarketingA solution that supports sentiment analysis,with Twitter integration, to help boostcustomer engagement.06GCP MLParts identification through image recognition;identify products in a webcam/file image using aGoogle machine learning engine.08Asset TrackingMovable and immovable asset tracking andservice assignment.07
DevSecOps and the cyber imperative01The imperative02To enhance their approaches to cybersecurityand cyber risk, forward-thinking organizationsare embedding security, privacy, policy, andcontrols into their evolved IT delivery models.DevSecOps fundamentally transforms cyber andrisk management from compliance-based activities(typically undertaken late in the development lifecycle) into essential framing mindsets that help shapesystem design from the ground up.Potential SAP solutionsSAP Cloud Identity Access Governance to helpstreamline identity and access management (IAM)in complex on-premise and cloud environments,supported by an intuitive, dashboard-driveninterface and a simple single sign-on (SSO)experience in the cloud.How we can helpDeloitte can help you integrate security and a riskfocused mindset across your business processes andtechnology activities. Through resources such as ourIdeation Platform, we work with clients to developfresh ideas for fostering a culture of innovation,embedding risk and security practices throughoutthe enterprise, improving transparency, andboosting accountability.Our solutionsRobotic Process Automation (RPA) for Cyber RiskA bot-based solution for automating securityframeworks, supporting new efficiency and accuracyto help reduce risk.A bot-based solutionfor automating securityframeworks, supportingnew efficiency and accuracyto help reduce risk.030405060708
Beyond the digital frontier:Mapping your futureThe imperativeHow we can helpDigital transformation has become a rally cry forbusiness and technology strategists. Yet all too often,companies anchor their approach on a specifictechnology advance. Developing a systematic approachfor identifying and harnessing opportunities bornof the intersections of technology, science, andbusiness is an essential first step in demystifying digitaltransformation, and making it concrete, achievable,and measurable.Deloitte brings end-to-end capabilities for helpingyou leverage SAP solutions to build the intelligententerprise, a holistic core-to-edge integrated solutioncombining a “clean ERP” and platform‑first approach.A 30-year relationship with SAP, a global networkof business and technology specialists, real-worldtested transformation methodologies, comprehensivecapabilities, and industry-leading experience are allpart of the package when you work with Deloitte.Potential SAP solutionsOur solutionsThe entire portfolio of SAP solutions—including SAPAriba procurement solutions, SAP SuccessFactors HCM offerings, SAP Customer Experience solutions,and SAP S/4HANA; next-generation SAP Leonardocapabilities, available through Deloitte SaaS productson SAP Cloud Platform. Deloitte Reimagine PlatformA portfolio of ready-to-deploy offerings—someavailable via SAP Cloud Platform—that can help youinnovate flexibly and rapidly across the supply chain, inyour finance function, and beyond; the portfolio—builtaround SAP Leonardo capabilities such as machin
Lockbox Tap the power of SAP machine learning to automate the lockbox clearing process in finance. AI-fueled organizations 02. The imperative Cloud providers have doggedly automated traditional infrastructure and security management tasks and are increasing the complexity and value “as a service” capabilities. In response, technical resources are interacting less and less with the .
