ASQ Certified Master Black Belt Portfolio

Transcription

ASQ CertifiedMaster Black Belt Portfolio

Master Black BeltTable of ContentsINTRODUCTIONTO ASQ MBB INSTRUCTIONS3 FOR SUBMITTING 5DEFINITION OF A SIXSIGMA BLACK BELTPROJECT 7MBB APPLICATION FORM CONFIDENTIALITYBASIC6REQUIREMENTS 4 AND ETHICS 8CATEGORY 1 (FORM C1) 10CATEGORY 2 (FORM C2) 11MBB PORTFOLIO 12GENERAL INSTRUCTIONS 12BURDEN OF PROOF –EVIDENCE 13TEACHING, COACHING,MENTORING 14OCCUPATIONAL EXPERIENCEAND RESPONSIBILITY 17TECHNICAL EXPERIENCEAND INNOVATION 23PORTFOLIO CHECKLIST 27SIX SIGMAPROJECT AFFIDAVITEXPLANATION PAGE 28SIX SIGMA BLACK BELTPROJECT AFFIDAVIT/VERIFICATION FORM 292 Master Black Belt Form expires 12.01.13

IntroductionThe ASQ Master Black Belt (MBB) certification is amark of career excellence and is aimed at individuals whopossess exceptional expertise and knowledge of currentindustry practice. Master Black Belts have outstandingleadership ability, are innovative, and have demonstrateda strong commitment to the practice and advancementof quality and improvement. Obtaining an ASQ MBB isacceptance and recognition from your peers.The objective of the portfolio review is to assess thedemonstrated skills and ability that candidates use to applySix Sigma methodologies and practices in their everydayindustry or environment. The portfolio review is designedto assess the following key indicators in practice:To become certified as an ASQ MBB, a candidate mustsuccessfully meet all requirements. To be eligible toapply for the MBB examination, a candidate must holda current ASQ Certified Six Sigma Black Belt (CSSBB).In addition, a candidate must have either of the followingexperience levels: Technical experience/innovation1) At least FIVE years of experience in therole of an SSBB or MBB.OR2) Completion of 10 Six Sigma projects.Candidates must be able to meet these minimumeligibility requirements in order to have theirportfolio reviewed. Teaching, coaching, mentoring Occupational experience and responsibilityCandidates must attain a minimum number of points ineach of these sections of the portfolio.The portfolio evaluation process will be conducted by apanel of subject matter experts who are Master Black Beltsthemselves. This panel will operate independently butunder the guidance of ASQ. The panel will have ultimateresponsibility for judging the quality and appropriatenessof the material and evidence presented in the portfolio.Candidates who meet the required minimums for eachsection of the portfolio will receive an approval letter fromthe review panel stating that they are eligible to take theMBB examination. Candidates who do not achieve thenecessary points will receive feedback from the reviewpanel. This feedback will include information aboutwhy the application failed, resubmission requirements,additional evidence requests, etc.It is ASQ’s goal to make this portfolio application andreview process fair, transparent, and user-friendly.Once a candidate has met the eligibility requirements,the next step in the process is a portfolio review of thecandidate’s body of SSBB or MBB work. This brochureis designed to help the candidate develop that portfolio.When the review panel approves a candidate’s portfolio,the candidate will be eligible to register for and take theMBB examination.Only after successfully completing all requirements and passingthe examination will candidates receive MBB certification.3 Master Black Belt Form expires 12.01.13

Basic RequirementsCandidates must have a currentASQ CSSBB certification and meetthe experience levels in either Category1 (C1), or Category 2 (C2), asdescribed below.C1. At least five yearsof experience serving inan SSBB or an MBB roleC2. Completion of10 Six Sigma Black BeltprojectsCorrect FormTo SubmitRequest ForEvidenceOn an annual basis, ASQ, in aneffort to improve this document andcontinuously improve the process,will post an updated version of theportfolio that includes an expirationdate on the footer. Please ensure thatyour portfolio application is the latestversion before submitting.The MBB review panel may, in certaincircumstances, request additionalevidence from candidates in supportof their application and in particular,where the portfolio score is slightlyless than the required number ofpoints in one or more indicators. Theprimary purpose of issuing a requestfor evidence is to provide candidateswith one additional opportunity tosubmit an omitted (or substantiated)piece of evidence in support of pointsclaimed. A request for evidence isnot automatic and you should notexpect to receive one. A requestfor evidence is at the discretion ofthe MBB review panel. It is yourresponsibility to submit adequate andobjective evidence in support of eachpoint claimed.Minimum PointsRequiredThe difference between these twoexperience categories is that C1 isfocused more on a time-served aspectthat allows candidates who are activelyserving in the role as an SSBB or MBBto meet the experience requirement. C2,on the other hand, is aimed at candidateswho may not be actively serving in theseroles now but have substantial priorexperience in these roles. C2 is essentiallyfocused on the quantity aspect of acandidate’s experience.Candidates must submit a copy oftheir ASQ CSSBB certification andproof of the experience level they areclaiming. For example, candidates whoclaim C1 experience should submitletters from employers or clientsdescribing and attesting to their roleas an SSBB or MBB for a five-yearperiod. For C2 experience, candidatesshould submit a list and description ofthe 10 Six Sigma projects completedand should include letters fromemployers or clients attesting to theirrole for each project.Candidates must meet the minimumscoring requirement for each of thethree key performance indicators. Teaching, Coaching,Candidatesmust meet the minimumMentoringscoringfor each of the(10 requirementspoints minimum)three key performance indicators. Occupational ExperienceCandidatesmust provide documentedand Responsibilityevidencein supportof the criteria(6 pointsminimum)selected. Examples of acceptable TechnicalExperienceevidenceare listedin instructions atInnovationthe andbeginningof the portfolio section.(5 points minimum)Candidates must provide documentedevidence in support of the criteriaselected. Examples of acceptableevidence are listed in instructions atthe beginning of the portfolio section.4 Master Black Belt Form expires 12.01.13Notificationof ResultYou should allow up to six weeks afterthe portfolio deadline for submissionfor notification of the result of yourportfolio. We appreciate your patienceand understanding of the duration as itpertains to the rigor and quality of thereview process.

Instructions for Submission1. General instructions for thisapplication:3. Attach a copy of your ASQCSSBB certification Clearly label your supportingevidence for each point claimed4. Attach proof of fulfilling Category 1or Category 2 experience levels Provide all informationrequested5. Evidence and/or experience canonly be used to earn points in onearea of the criteria; duplicationbetween criteria is not permitted. Include attachments andsupplementary documentswhere required Avoid providing duplicateinformation or details in excessof the requirements2. Attach a copy of your currentrésumé with your application6. Evidence must relate to ASQCSSBB Body of Knowledge (BoK)7. Submit either an electronic copy ora hard copy (paper submission) asfollows:NOTE: We encourage all applicants to save time, money, and the environment by submitting their applicationelectronically. E-applications can be processed much more quickly and efficiently, and they offer fewer opportunitiesfor the kinds of handling errors that can occur with paper submissions.(A) LANGUAGE(C) HARD COPYAll submissions must be in English. Documentspresented as evidence that are not in English mustbe presented in their original, untranslated formand also with a translation into English.For hard-copy submissions, candidates are requiredto submit a completed application and twoadditional copies. Candidates will still need toelectronically prefill a current MBB portfolio PDFapplication and then print. We will not accepthand-written applications. All necessary attachments(e.g., SSBB affidavits, supporting documentation)should be appended to the application, and theapplicant’s name must be clearly printed on eachpage for identification purposes.(B) ELECTRONIC COPYTo submit an electronic application, candidatesshould download the form and complete all ofthe required entries electronically and append allnecessary attachments; i.e., SSBB affidavits, supportingdocumentation, etc. Your name must be clearlyprinted on each page for identification purposes.Presentation Note: We will only accept typedentry versions of a current MBB portfolio PDFapplication. Hand-written formats are notacceptable and will not be reviewed.Send your electronic copy tombb@asq.orgOn receipt of your electronic submission,a confirmation email will be sent to you.Send your completed hard-copy application to:MBB Portfolio Review Panelc/o ASQ Certification600 N. Plankinton Ave.Milwaukee, WI 53203-2914On receipt of your submission, an email or letter ofconfirmation will be sent to you.5 Master Black Belt Form expires 12.01.13

ASQ Confidentiality StatementThis purpose of thisconfidentiality statement isto assure all MBB candidatesthat ASQ will protect theirconfidential informationincluding sensitive informationand materials furnished bythe applicant as evidence tosupport their MBB applicationand portfolio review.ASQ understands and agrees that all information is to be considered confidentialand proprietary to the applicant and ASQ shall hold the same in confidence,and shall not use the confidential information other than for the purposes ofits business with the applicant, and shall disclose it only to its portfolio reviewpanel and ASQ employees with a specific need to know. ASQ will not disclose,publish, or otherwise reveal any of the confidential information received fromthe applicant to any other party whatsoever except with the specific prior writtenauthorization of the applicant.Fundamental PrinciplesASQ CODE OFETHICSRelations With EmployersASQ requires its members and certification and Clientsholders to conduct themselves ethically by:I. Being honest and impartial in servingthe public, their employers, customers,and clients.II. Striving to increase the competenceand prestige of the quality profession,andIII. Using their knowledge andskill for the enhancement ofhuman welfare.Members and certification holders arerequired to observe the tenets setforth below:Relations With the PublicArticle 1 – Hold paramount the safety,health, and welfare of the public in theperformance of their professional duties.6 Master Black Belt Form expires 12.01.13Article 2 – Perform services only in theirareas of competence.Article 3 – Continue their professionaldevelopment throughout their careers andprovide opportunities for the professionaland ethical development of others.Article 4 – Act in a professional mannerin dealings with ASQ staff and eachemployer, customer, or client.Article 5 – Act as faithful agents ortrustees and avoid conflicts of interest andthe appearance of conflicts of interest.Relations With PeersArticle 6 – Build their professionalreputation on the merit of their servicesand not compete unfairly with others.Article 7 – Ensure that credit for the work ofothers is given to those to whom it is due.

Six Sigma ProjectSix Sigma ProjectCLARIFICATIONThe following information is intended tobe a guide to clarify what ASQ deems anacceptable Six Sigma Black Belt project.Each project submitted will be reviewedand evaluated for suitability by membersof the portfolio review panel who areMaster Black Belts.SIX SIGMA PROJECTDEFINITIONSix Sigma is a method for reducingvariation in manufacturing, service,or other business processes. Six Sigmaprojects measure the cost benefit ofimproving processes that are producingsubstandard products or services.Whether in manufacturing or serviceindustries, such projects quantify theeffect of process changes on delays orrework. The goal of each successful SixSigma project is to produce statisticallysignificant improvements in the targetprocess; over time, multiple Six Sigmaprojects produce virtually defect-freeperformance. The Six Sigma Black Beltproject is one that uses appropriatetools within a Six Sigma approach toproduce breakthrough performanceand real financial benefit to anoperating business or company.The following examples are not allinclusive, but will provide examples ofacceptable and unacceptable projects.EXAMPLES OFPROJECTS THATQUALIFY: Reduced product defects inmanufacturing Reduced cycle time for recruitmentin human resources Reduced invoice processing costs inaccounts payable Reduced machine setup time inmanufacturingPROJECTS THAT DONOT QUALIFY: Prepackaged or classroom exercisesthat are mock or simulated projectsthat were previously completedand/or that do not include actualhands-on work by the applicant Projects that are not associatedwith a real organization or businessunit; projects that have no currentproblem statement or cost benefit Basic product improvementprojects not associated with processimprovements Software maintenance or remediationwithout detailed process measurements Any project without measuredbefore-and-after cost benefitsThe tools are generic. It is the structureof the project and the associated process(improvement model) that distinguisha Black Belt project from othersimilar quality improvement projects.Financial impact as an outcome is also arequirement within a Black Belt projectwhen compared to other projects.7 Master Black Belt Form expires 12.01.13

MBB Application Form and Contact Information1. ASQ Member Number(If you are not an ASQ member, enter your last name and first name to maintain identification throughout the file.)2. Name/Address/Contact InformationMr. Ms

or other business processes. Six Sigma projects measure the cost benefit of improving processes that are producing substandard products or services. Whether in manufacturing or service industries, such projects quantify the effect of process changes on delays or rework. The goal of each successful Six Sigma project is to produce statistically