Summer Web School 2016 - Stanford University

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Summer Web School 2016Wendy MoltrupContent StrategistOffice of Communica9on and Public AffairsStanford Medicinemoltrup@stanford.edu

Stanford Medicine Wendy Moltrup

Content: Destination Unknown Create Meaningful Content Optimize Your Content for Everywhere Keep Users and Colleagues HappyStanford Medicine Wendy Moltrup

What We'll Cover Definitions Where to begin How to assess content you have now How to optimize your content ResourcesStanford Medicine Wendy Moltrup

What We'll Cover Another Time Analytics Search engine optimization (SEO) Social media Editorial calendars Accessibility And a lot of other things Stanford Medicine Wendy Moltrup

Definitions: ContentEverything everywhere — text, images,videos, podcasts, blogs, PDFs, etc.Stanford Medicine Wendy Moltrup

Definitions: UsersStanford Medicine Wendy Moltrup

Definitions: Content StrategyThe alignment of people and technology toplan, create, manage, and govern contentStanford Medicine Wendy Moltrup

Definitions: Content StrategyThe alignment of people and technology toplan, create, manage, and govern contentStanford Medicine Wendy Moltrup

Definitions: Content StrategyWhy? To ensure your content Is useful and meaningful for users Supports your business goals Is accessible, findable and shareableRegardless of the platform, device, orcontext in which users consume your contentStanford Medicine Wendy Moltrup

Content Strategy: Means Asking Why?WhyWhatStanford Medicine Wendy MoltrupHowContentStrategy

Content Strategy: Means Asking WhyWhyWhatStanford Medicine Wendy MoltrupHowContentStrategy

Content Strategy: The Content Stanford Medicine Wendy Moltrup

Content Strategy: A Few ClarificationsContent is an asset.You should know: How the content is performing The return on investment (ROI)Stanford Medicine Wendy Moltrup

Content Strategy: A Few ClarificationsAvoid redudant, outdated, trivial (ROT) content Your content competes with your content You say "users will never find it".but what if they do?Because they willStanford Medicine Wendy Moltrup

Where to BeginStanford Medicine Wendy Moltrup

Where to BeginWhy?What are your business goals?What is the website's role?What does success look like?Stanford Medicine Wendy Moltrup

Where to Begin Who is your primary audience?Why? What do you want them to do? What do they want to do? How do they find out about the website?Stanford Medicine Wendy Moltrup

Know Your ContentThe fundamental content auditA modest investment for major gainsStanford Medicine Wendy Moltrup

Know Your Content: The SpreadsheetStanford Medicine Wendy Moltrup

Know Your Content: Create an Inventory Page Title URLStanford Medicine Wendy Moltrup

Know Your Content: Audit the Substance PurposeAudienceROTKeep, update, rewrite, archive? make it your ownStanford Medicine Wendy Moltrup

Know Your Content: Introduce Governance Who writes Who approves Who ownsStanford Medicine Wendy Moltrup

Know Your ContentThis seems daunting it's really not that complexStanford Medicine Wendy Moltrup

Know Your ContentCreating a spreadsheet is not: A one-size-fits-all approach A sequential, linear process About creating a spreadsheetStanford Medicine Wendy Moltrup

Know Your ContentIt's about getting to know your content Stanford Medicine Wendy Moltrup

Know Your Content: Sticky Notes & a WhiteboardStanford Medicine Wendy Moltrup

Know Your Content: Lucid ChartStanford Medicine Wendy Moltrup

Optimize ContentContent: destination unknownStanford Medicine Wendy Moltrup

Optimize Your ContentStanford Medicine Wendy Moltrup

Optimize Your ContentStanford Medicine Wendy Moltrup

Optimize Your ContentStanford Medicine Wendy Moltrup

Optimize Content Content blobs (blocks of text) Images of textStanford Medicine Wendy Moltrup

Optimize Content: Why?Stanford Medicine Wendy Moltrup

Optimize Content: Why?Stanford Medicine Wendy Moltrup

Optimize Content: Why?Stanford Medicine Wendy Moltrup

Optimize Content: Benefits Search engine optimization (SEO) Accessibility Improved usability for all users it's a long listStanford Medicine Wendy Moltrup

Optimize Content: SolutionsStanford Medicine Wendy Moltrup

Optimize Content: Edit Identify the purpose of content, edit Say what you need to say, edit more Add structure with headings and listsStanford Medicine Wendy Moltrup

Optimize Content: Headings & Lists Make it easy for users to scan the pageand find what they need Communicate content relationshipsand hierarchy Clue search engines about thesubstance of your contentStanford Medicine Wendy Moltrup

Optimize Content: Headings & Lists Use headings in order Use the words of your users Favor clarity over clevernessStanford Medicine Wendy Moltrup

Optimize Content: Headings & ListsScreen reader users must use headingsand lists to navigate your content— imagine listening to your entire pageStanford Medicine Wendy Moltrup

Optimize Content: Headings & ListsThe magic of headings and lists hipster ipsum@ hipsum.coStanford Medicine Wendy Moltrup

User Research Find a partner Ask your partner to review a page onyour website using our worksheet Note your responses on the worksheet Discuss observations about yourpartner's websiteStanford Medicine Wendy Moltrup

Summer Web School 2016 Wendy Moltrup Content Strategist Office of Communicaon and Public Affairs Stanford Medicine moltrup@stanford.edu . Search engine optimization (SEO) Accessibility Improved usability for