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Fleet ServicesDEPARTMENT OVERVIEWThe Fleet Services department selects,maintains, optimizes and manages all ofTEP’s fleet vehicles. Employees also performroutine inspections as well as tune-upsand repairs on a variety of vehicles. TheAutomotive Shop consists of mechanics of allvarious skill levels who work in a multiple-bayfacility with covered outdoor working space.Fleet Services also maintains an inventory offuel and replacement parts.AUTOMOTIVE SERVICE WORKERPosition OutlineAutomotive Service Workers spend 80percent of their time completing repairsin the shop with occasional field repairs.Daily tasks include performing preventativemaintenance and repairs on vehicles andheavy equipment.Prerequisites & RequirementsAbility to pass a written test that includeshigh school math, problem solvingand general mechanical automotiveknowledge. Must pass a practical testdisplaying advanced knowledge of vehiclecomponents and mechanics, work safety andcommunication and listening skills. Must beable to stand, stoop, lift and use appropriatemachinery and tools. Computer skills arerequired. Upon hiring, employees must beable to obtain and maintain a CommercialDriver’s License (CDL) with hazmatendorsements.Progression PathEmployees may begin as either anAutomotive Service Worker B or Adepending on their skills level. AutomotiveService Worker B includes a five-step trainingprogram with each step lasting six months.Automotive Service Worker A consists ofa one-year training program with two sixmonth steps.Competitive CompensationAutomotive Service Worker B startinghourly pay: 29 Automotive Service Worker B hourlypay upon completion: 35 Automotive Service Worker Ahourly pay: 42 11

Heavy Equipment and Transportation (HEAT)DEPARTMENT OVERVIEWheavy equipment operation. Must be ableThe HEAT department is responsible forto obtain and maintain a CDL and Craneoperating heavy equipment and transporting Certification.large loads within and outside of the state.Progression PathHEAVY EQUIPMENT & TRANSPORTATION Employees may begin as a HEAT PreOPERATORSApprentice or as a HEAT JourneyworkerPosition Outlineif they meet the qualifications. AfterHeavy equipment and transportationcompleting a minimum of one year ofoperators spend most of their time workingtraining, employees are eligible for a fullin crews in the field, operating cranes,apprenticeship. Apprentices must completebulldozers, loaders and backhoes. Theya three-year training program that includesalso perform manual labor and transporteight steps that are each six months long.equipment and rigging. Work entailsinterfacing with other internal departments.Competitive CompensationStarting hourly pay: 26 Prerequisites & RequirementsHourly pay upon completion: 42 Ability to pass written and practical testson OSHA workplace safety, basic math and12

Line Construction, Operation & MaintenanceDEPARTMENT OVERVIEWLine Construction, Operation andMaintenance is responsible for theconstruction, maintenance and repair of theoverhead and underground transmission,distribution and secondary lines of ourelectrical system. Crews work with veryhigh voltages ranging from 120 volts to500 kilovolts.Prerequisites & RequirementsAbility to pass a written test that includesbasic electrical theory, Ohm’s Law, algebra,geometry, basic trigonometry and OSHAworkplace safety. Must pass a practicaltest that includes mechanical and physicalaptitude, proper lifting techniques, problemsolving, following directions and recognitionand use of basic hand tools.LINEWORKERSPosition OutlineLine Construction crews work primarilyoutdoors in all weather conditions andfrequently at very high heights. The work isphysically demanding. Work crews repair,build and maintain lines and cables thatcomprise our local electrical grid. This highrisk work involves manual labor, mechanicalaptitude, climbing wood poles and workingin bucket trucks. Some work is in confinedspaces, such as utility access holes,underground vaults and trenches. Excellentcustomer service and communication skillsare required as crews interact with eachother, customers, first responders and thegeneral public.Progression PathEmployees begin as a Lineworker PreApprentice. After completing a minimum ofone year of training, employees are eligiblefor a full apprenticeship. Apprentices mustcomplete a four-year training program thatincludes eight steps that are each six monthslong. After becoming a Journeyworker,employees can pursue a position as a CrewLeader, Foremen or Troubleshooter.Competitive CompensationStarting hourly pay: 30 Hourly pay upon completion: 48 13

Metering ServicesDEPARTMENT OVERVIEWThe Metering department installs, readsand tests meters, and starts and terminateselectric service. Employees also areresponsible for responding to customerquestions and concerns regarding meteringand power supply issues.SINGLE PHASE METERING TECHNICIANPosition OutlineEmployees working in the Single Phasemetering department spend most oftheir time working alone in the field andinteracting with customers. The SinglePhase technician will be responsible forinstalling and exchanging various types ofsingle phase meters. They may conduct14service investigation orders such as highbill complaints and may install portablerecording test equipment on residentialcustomer services. Employees must be ableto work in all weather conditions and beavailable to work overtime.Prerequisites & RequirementsAbility to pass written and practical teststo include basic electrical theory, wordproblems and mechanical skills.Progression PathSingle Phase Metering Technicians receive6 months of training as a new hire.Competitive CompensationHourly pay: 35

THREE PHASE METERING TECHNICIANPosition OutlineEmployees working in the Three Phasemetering department spend most oftheir time working alone in the field andinteracting with customers. The technicianwill be responsible for diverse field worksuch as installing and maintaining primarymetering sites, as well as installing,servicing and maintaining substationmetering. Employees may conduct servicesinvestigation such as high bill complaints.They may also develop and maintainstandards for testing, wiring and installingand transformer rated metering equipmentand perform installation of portablerecording test equipment on residential andbusiness customer services. Employees maytest current and potential transformers andwork closely with the billing departmentto verify accuracy of meters with low orno consumption. Employees must be ableto work in all weather conditions and beavailable to work overtime.Prerequisites & RequirementsAbility to pass written and practical teststo include basic electrical theory, wordproblems and mechanical skills.Progression PathEmployees hired as a Three Phase MeteringPre-Apprentice must complete a minimumof one year of training before becomingeligible for a full apprenticeship. Apprenticesmust complete a four-year training programthat includes eight steps that are each sixmonths long.Competitive CompensationHourly pay: 29 Hourly pay after completion: 47 15

Quality Control Damage InvestigationDEPARTMENT OVERVIEWQuality Control Damage Investigators(QCDI) are sent into the field to investigatedamage to equipment and facilities. Damageinvestigation is of great importance becauseit determines financial liability for costlydamages and, in some cases, liability forpersonal injury or even death. The QCDIteam is exclusively responsible for locatingall TEP substations, SUNDT and Springervillegenerating stations and all projects on TEPproperty.QCDI works closely with many internaldepartments including: Design/Build,Systems Office, Outside Services, SubstationEngineering, Power Plant, FacilitiesMaintenance, Communication Engineeringand Telecommunications, among others.QUALITY CONTROL DAMAGEINVESTIGATORSPosition OutlineQuality Control Damage Investigators workprimarily in the field locating equipmentand investigating damage to our utilityequipment and facilities. They often workin all weather conditions. This position16communicates with systems operations, otherutilities and contractors. Investigators handleclearances, coordinate internal and externalwork, and communicate with the legal team.Employees must be self-driven. Weekly oncall duty assignments are required.Prerequisites & RequirementsAbility to pass a written test thatdemonstrates previous line locatingexperience, ability to draft and composereports, basic line locating and symbology,algebra, trigonometry, geometry, Ohm’s lawand Pythagorean Theorem. Must be fluentwith Arizona’s 811 Laws.Successful applicants must pass a practicalexam demonstrating the ability to accuratelylocate underground facilities using propersafety techniques.Progression PathThis position requires a two-year trainingprogram.Competitive CompensationStarting hourly pay: 28 Hourly pay upon completion: 40

Relay and System ProtectionDEPARTMENT OVERVIEWThe Relay Construction and Maintenancedepartment is comprised of highly-trainedtechnicians who are continuously learningin this evolving and specialized field. Powersystem protection is extremely important forproviding dependable and reliable service tocustomers, nearby utilities and the WesternGrid. The protection system senses troublein our system and makes the necessarycorrections and adjustments to prevent oravoid damage or hazards.RELAY TECHNICIANSPosition OutlineRelay Technicians test new and existingelectrical and protective relay equipmentin all weather conditions. They alsotroubleshoot and repair substationequipment, switchboard controls, meters,transformers, trip circuits, battery chargersand other electrical equipment. About 90%of the work is in the field troubleshooting,problem solving, constructing, readingengineering drawings and usingprogramming software. A small amountof time is spent in the office completingadministrative paperwork. Some local andout-of-state travel is required. Approximately60% of the fieldwork is performed on newcapital construction projects and 40% isperformed on maintenance and repair ofexisting equipment.Prerequisites & RequirementsAbility to pass a written test that includestrigonometry and basic tool knowledge anduse. Must be able to use computers andtablets.Progression PathEmployees begin as a Relay Pre-Apprentice.After completing a minimum of one yearof training, employees are eligible for a fullapprenticeship. Apprentices must complete afour-year training program that includes eightsteps that are each six months long.Competitive CompensationStarting hourly pay: 30 Hourly pay upon completion: 48 17

Substation Construction, Operation & MaintenanceDEPARTMENT OVERVIEWElectric power flows from a generatingstation to a substation and then to theconsumer. Substations increase voltage fortransmission or decrease it for distribution.Substations have devices that protectequipment within the substation, regulateelectrical conditions to maintain systemefficiency, monitor electrical conditionsand communicate information to acontrol center or to other substations andswitchyards. Employees who work in theSubstations department are responsible forconstructing, monitoring and maintaining allthe equipment within the substations andswitchyards.SUBSTATION ELECTRICIANPosition OutlineEmployees in the Substation departmentspend most of their time working in thesubstation yards doing electrical andmechanical work, using new technologiesand computer programs, testing andtroubleshooting, completing diagnosticsand repairs and doing routine maintenanceand construction. Substation Electriciansalso must read maps, prints, instruction18books and manuals and be able to followprocedures.Prerequisites & RequirementsAbility to pass a written test to includealgebra, geometry and basic Ohm’s Law.Ability to pass a practical test demonstratingprecise mechanical skills and tool usage,correct body position and safe operation ofa task. Ability to follow directions. Must beable to travel out of town, roughly estimatedat 10% of the time, and work in all weatherconditions. Must be able to work in ateam environment and have a high level ofcommunication skills.Progression PathEmployees begin as a Substations PreApprentice. After completing a minimum ofone year of training, employees are eligiblefor a full apprenticeship. Apprentices mustcomplete a four-year training program thatincludes eight steps that are each six monthslong.Competitive CompensationStarting hourly pay: 29 Hourly pay upon completion: 47

Power Generation, Operation & MaintenancePOWER GENERATION MAINTENANCEAND PLANT OPERATIONS TRADESPosition OutlineMaintenance personnel perform welding,machining and mechanical services tomaintain, troubleshoot and performnew installations on traditional steamboilers, internal combustion turbines andreciprocating internal combustion engines atsix plants across the state of Arizona. PlantOperators operate the systems that produceelectricity 24 hours a day, seven days aweek. They are divided between coal yard,outside auxiliary operator and control roomoperators. These trades are all responsiblefor safely and reliably operating andmaintaining high energy systems includingsteam systems, lube oil systems, hydraulics,pneumatics, controls, electrical switchgear,instrumentation, regulatory reporting,compressors, pumps, and cooling systemsamong others. These positions involve 85percent fieldwork and some office work.Fieldwork involves being on the job site,in one of the maintenance shops or in thecontrol room. Office work includes managinglogs, work orders, reading technicaldrawings or OEM manuals and interactingwith other departments. These roles havelimited interaction with the general publicas they are located on secure campusesdue to physical security and the industrialatmosphere.Prerequisites & RequirementsAbility to pass a written Edison ElectricalInstitute Mechanical Aptitude SelectionSystem (MASS), Plant Operator SelectionSystem (POSS B) or technical (TECH A)test battery. These tests measure skillsincluding reading, writing, comprehension,mathematics, spatial orientation, physics,mechanical concepts and visualization. Apractical physical evaluation of mechanicalskills and an interview is required for alltrades. Employees must be able to workin all weather conditions and walk, stoop,bend and twist. Must possess excellentinterpersonal and customer service skills.Progression PathThis is a two to four-year training programthat consists of up to eight steps. Themaintenance trades are state-registeredapprenticeships that are four-year programs.The operations programs are self-pacedand can take between two and four years tocomplete on average.Competitive CompensationStarting hourly pay: 30 Hourly pay upon completion: 48 19

Take the Next StepIf you have technical skills and experience and would like to workat TEP, please review the positions that are currently available attep.com/careers.Those who wish to pursue a technical career but need additionaltraining might consider completing the Energy Technology programoffered by Pima Community College. For more information, dex.html.Or, if you’d just like to learn more about technical careers atTEP, contact us at skilledtrades@tep.com.Explore MoreGet Into EnergyGetintoenergy.comU.S. Department of LaborApprenticeship.gov/become apprenticeUgly’s Electrical References Book, Jones & Bartlett Learning, LLCuglys.netPima Community College, Energy Technology Programpima.edu/programs-coursesInternational Brotherhood of Electrical Workers, Local 1116http://ibew1116.comU.S. Department of Labor, eArizona Department of Economic Security Apprenticeship nticeship20

welding or parts fabrication. The majority of the work involves power pole modifications, substation structural fabrication, fleet vehicle repairs and miscellaneous projects. Most of the work is done in the Fabrication Weld Shop with occasional fieldwo