WIXLIB

Introduction to BABOK V3NTT DATA Inc.August 2015Matthew Leach – Senior Director, Global Business Analysis Practice 2015 NTT DATA, Inc.

TopicsSECTION:1Introductions2Overview and History of BABOK3Writing BABOK V346 Key Takeaways of BABOK V35Q&A 2012 NTT DATA, Inc.2

NTT Group: 100B Market Leader One of the largest telecom. and ITservices companies in the world Ranked 53rd – Fortune 500,serving 80% of the Fortune 100IT ServicesMobileOperatorNetwork & DataCenter Operator Global Presence – 240,000professionals in 88 countries World’s largest data centeroperator and 2nd largest network 2.2B R&D – Research centers inJapan and Silicon Valley 105BJapanDomestic TelcoManaged Services& VAR 15B – Global IT servicesrevenues generated outside JapanThe only global partner that supports clients with an integrated perspectiveacross applications, infrastructure, and network 2015 NTT DATA, Inc.3

NTT DATA PortfolioIntegrated solutions across infrastructure, applications, and business processesIndustry Solutions, Strategic Staffing, and BPOAdvisory ServicesApplication Innovation IT Strategy Development and Management Digital Business Mobility Process Optimization Enterprise Applications Business Intelligence Strategy Modernization Organizational ChangeManagement QA and Testing Program Management OfficeConsultingSecure Infrastructure Infrastructure and SecurityConsulting Data Center Modernization DR and Business Continuity Infrastructure Management BI, Analytics, Performance Mgmt. Managed Hosting Managed Security Interactive ServicesCloud Services Advisory 2015 NTT DATA, Inc. Modernization Operations Management4

The BABOKBABOK Defines the business analysis profession Knowledge Areas: Areas of specific business analysis expertise Task: discrete piece of work that may be performed formally orinformally as Underlying Competencies: knowledge, skills, behaviors,characteristics, and personal qualities that help one successfullyperform the role of the business analyst Techniques: Suggested way to perform a task Perspectives: Applications of business analysis in a specific context 2015 NTT DATA, Inc.5

Versions 1.0 to 2.0The BABOK Guide wasdeveloped from 2004–2009. 2012 NTT DATA, Inc.63

BABOK V3 IntroductionBABOK Guide v3 is the essential standard to help practitioners and theirstakeholders deliver business value and create better business outcomes. BABOK V3 was launched on April 15th Significant advancement in the business analysisprofession BABOK V3 Launch Site: http://www.iiba.org/babokguide.aspx BABOK V3 Webinar: rchived-webinars.aspx 2012 NTT DATA, Inc.7

Why a Version 3? Keep the BABOK Guide current Incorporate things we learned since v2 came out Make it applicable in more situations Improve theoretical underpinnings and models Improve understanding Help BAs do their jobs 2012 NTT DATA, Inc.8

Development Process Developed by a global core team of 11 authors – owners of content Consider the future of business analysisKeep the practitioner in mindEstablish a foundationDon’t “break it”We’re not done Worked for over 4 years to develop the content Supported by over 150 volunteers (writers, reviewers, etc ) Public review: 5719 people read draft of version 3 and submitted4499 individual comments 2 weddings, 3 babies, 2012 NTT DATA, Inc.9

Key Themes Core Concept Model – unified way of thinking Getting beyond projects and software requirements Get out of theory and make the BABOK easy to use Accommodate different types of business analysts Make BABOK content relevant to a wider audience Design! 2012 NTT DATA, Inc.10

BABOK Knowledge Areas - Version 2.0 2012 NTT DATA, Inc.11

BABOK Knowledge Areas - Version 3.0 2012 NTT DATA, Inc.12

BABOK Guide Knowledge Areas: Then and NowBusiness AnalysisPlanning andMonitoringBusiness AnalysisPlanning andMonitoringElicitationElicitation andCollaborationRequirementsManagement &CommunicationRequirementsLifecycle ManagementEnterprise AnalysisStrategy AnalysisRequirements AnalysisRequirements Analysisand Design DefinitionSolution Assessment &ValidationSolution Evaluation 2012 NTT DATA, Inc.13

Business Analysis DefinedThenNowthe set of tasks and techniquesthe practice of enablingchange,used in order to work as aliaison among stakeholdersin the context of anorganization (enterprise)to understand the structure,policies, and operations of anorganization,by defining needsand to recommend solutionsthat enable the organizationthat deliver valueto achieve its goals 2012 NTT DATA, Inc.and recommending solutionsto stakeholders14

Business Analysis is the practice of enabling change inan enterprise by defining needs and recommendingsolutions that deliver value to stakeholders.A Business Analyst is any person who performsbusiness analysis tasks described in the BABOK Guide, no matter their job title or organizational role.Discover, Analyze, and Synthesize Information 2012 NTT DATA, Inc.15

Business Analysis Beyond Projects 2012 NTT DATA, Inc.16

Takeaway # 1 - Added Perspectives – All BAs areNot IT FocusedPerspectives are used within business analysis work to provide focus totasks and techniques specific to the context of the initiative. Five PerspectivesPerspective Includes: Agile Change Scope Business Intelligence Business Analysis Scope Information Technology Business Architecture Methodologies,Approaches, Techniques Business Process Management Underlying Competencies Different BAs work in different ways Incomplete list, more to come Impact on KnowledgeAreas Not mutually exclusive KAs are executed within everyperspective Produced by experts in these areas 2012 NTT DATA, Inc.17

Takeaway # 2 - What is the definition of“requirement”?1. A condition or capability needed by astakeholder to solve a problem or achieve anobjective.2. A condition or capability that must be metor possessed by a solution or solutioncomponent to satisfy a contract, standard,specification or other formally imposeddocuments.3. A documented representation of a conditionor capability as in 1) or 2). 2012 NTT DATA, Inc.18

2012 NTT DATA, Inc.19

Requirements Defineda usable representation of a needNeed: a problem, opportunity, or opportunity tobe addressedValue: the worth, importance or usefulness ofsomething to a stakeholder within a contextStakeholder: a group orContext: the part of theindividual with a relationship to the environment whichchange, the need, or the solution. encompasses the change 2012 NTT DATA, Inc.20

Takeaway # 3 - BA Core Concept ModelBusiness Analysis CoreConcept Model Conceptual framework forbusiness analysis Describe the profession anddomain of business analysis Helps us get to “why” Dig a little deeper into ourbusiness Understand all aspects ofbusiness analysis on aproject 2012 NTT DATA, Inc.21

Start with WhySimon Sinek – Start with Why Too many people start with “What” Without knowing the “why” we lose focus What is the mission of your customers,what are they all abouthttp://www.ted.com/talks/simon sinek how great leaders inspire actionThe Golden Circle 2012 NTT DATA, Inc.22

Core Concept QuestionsThere are 6 questions that every analyst should be asking themselves abouttheir work: What kind of change are we initiating?What are the needs being satisfiedWhat are the solutions considered?Who are the stakeholders?What do the stakeholders consider to be of value?What context are the initiative and solution being executed 2012 NTT DATA, Inc.23

Takeaway # 4 - Strategy AnalysisEnterprise Analysis (2.0) Goal: bring the BA into a strategydiscussion What needs to be done Basically, writing a business caseBusiness Analysis Value Spectrum 2012 NTT DATA, Inc.Strategy Analysis (3.0) Understand the enterprise and itscapabilities Identify needs and determine if theadd value Provides breadth and depth beyondproject business case Goals, objectives, value, scope, riskStrategy Analysis Tasks Current State Analysis Future State Analysis Risk Analysis Define Change Strategy24

Takeaway # 5 - Design!One person’s design is another person’s requirements Requirements vs. Design (What vs. How) Great in theory – difficult to apply in practiceRecognition that in some roles business analysts design Software Design (software architecture) Business Process Design (SOP) Non-technical design – leave the rest to implementationexperts Requirements Analysis and Design Definition: Requirements Specification: Defining the needs Design Definition: Exploring how we achieve thesolution Design options need to be considered Discussion on design are collaborative Many requirements tasks can be applied to design 2012 NTT DATA, Inc.25

Lessons from DilbertWhat’s wrong here?. 2012 NTT DATA, Inc.26

Takeaway # 6 - TechniquesTechniques cover the most common and widespread techniques practicedwithin the business analysis community Started with a survey Removed or repurposed software focusedtechniques Moved some KA specific techniques out ofthe KAs Added usage considerations Technique-to-Task Mapping More collaborative and business focused 2012 NTT DATA, Inc.New Techniques Backlog Management Balanced Scorecard Business Capability Analysis Business Case Business Model Canvas Collaborative Games Concept Modeling Data Mining Decision Modeling Financial Analysis Mind Mapping Prioritization Process Analysis Roles and Permissions Matrix Stakeholder List, Map, Personas27

Business Model CanvasBusiness Model Canvas describes how an enterprise creates, delivers,and captures value for and from its customers. Framework for understanding and optimizing business models Uses stakeholder language Simply and easy to understand 2012 NTT DATA, Inc.28

2012 NTT DATA, Inc.29

Wrap Up PerspectivesNew Definition of RequirementCore Concept ModelStrategy AnalysisDesignNew Techniques 2012 NTT DATA, Inc.30

Question and AnswersCommon QuestionsQ: Where can I get a copy of BABOK V3?A: IIBA Members - Download your free electroniccopy now.Non-Members – Purchase your electronic copynow. Or you can join IIBA and download yourcomplimentary copy once your membershipregistration is complete. To join IIBA, visit IIBAMembership.– BABOK Guide v3 PDF– BABOK Guide v3 ePub– BABOK Guide v3 KindleQ: What should I be studying for my CBAP exam?A: Focus on V2 for now, the exam will change at theend of this year. 2012 NTT DATA, Inc.31

Questions for YOU!Question: Who can name the 6 elements of the Business AnalysisCore Concept Model?Answer: Need, Value, Stakeholder, Context, Solution, and ChangeQuestion: What is the BABOK V3 definition of a requirement?Answer: A usable representation of a need 2012 NTT DATA, Inc.32

2012 NTT DATA, Inc.This document contains confidential Company information. Do not disclose it to third parties without permission from the Company.