C O T O P A X I P O R T F O LIO

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COTOPAXI PORTFOLIOCotopaxi intrigued me the moment I signed up for Questival, its 24-hour challenge-filledadventure race around Boulder. Diving into the company for this semester-long project furthersolidified my loyalty to this brand.The aspect I admire most about Cotopaxi is its dedication to embracing its main tagline,“Do Good.” With its stance as a benefit corporation, Cotopaxi fulfills its mission to “Do Good” bydonating 1% of its revenue to deserving nonprofits and charitable organizations around the world.In doing so, Cotopaxi has contributed to the protection of over 6,000 refugees in sub-SaharanAfrica from malaria with mosquito nets, the increase in average attendance children in schoolfrom 62% to 87%, and the planting of 322 trees with one year among other significant impactaround the world. This overwhelming evidence of corporate social responsibility has fueled mypassion and loyalty for Cotopaxi.My voice in my writing became more confident throughout the semester, with help fromboth this class and my experience as the intern for TURNER, a boutique PR agency serving traveland tourism brands. I felt that my clarity and succinctness greatly improved over the semester inthat it became more and more obvious how much I knew about and cared for the brand. As Ididn’t receive much constructive criticism from my peers, I did not make significant editsthroughout the peer-review process, but I did make sure my messaging was clear across theboard. This portfolio demonstrates my dedication to representing Cotopaxi, my new favoritebrand.

1TABLE OF CONTENTS1. Press Release .22. Fact Sheet .43. Pitch Letters .54. Social Media Content Calendar . .65. News Content Analysis and Audit .76. Social Media Audit .117. E-newsletter .15

2FOR IMMEDIATE RELEASE:COTOPAXI ANNOUNCES EPIC SWEEPSTAKES FORADVENTURE-SEEKING OUTDOOR ENTHUSIASTSSALT LAKE CITY, Utah (March 1, 2019) – This summer, 12 lucky winners will have a chance tobackpack through Ecuador’s stunning Cotopaxi National Park in an all-expenses-paid excursionhosted by Cotopaxi. From stargazing next to a volcano to hiking with llamas, the CotopaxiSummer Sweepstakes winners will experience an outdoor adventure like no other.The Sweepstakes Winners can focus on diving into a spectacular outdoor experience asCotopaxi covers all transportation, including first-class flights spacious charter buses. Cotopaxiwill also provide all National Park fees as well as three delicious meals a day using fresh,authentic ingredients native to Ecuador. The 12 Sweepstakes winners will even receiveCotopaxi’s 5-star Nepal 65L Backpack along with other Cotopaxi backpacking products including a camping mug , water bottle , and headlamp - that are sure to come in handy during theone-week exploration of Cotopaxi National Park. The adventure will be led by professionalbackpacking guides and is guaranteed to be an experience of a lifetime for any personregardless of skill level.From March 1 at 12:00 a.m. to April 1 at 11:59 p.m., Cotopaxi customers who order any productonline will be automatically entered into the epic Cotopaxi Summer Sweepstakes. As a certified Bcorporation, Cotopaxi gives 1% of its profits to combating poverty around the world. During thisperiod, however, Cotopaxi will give 10% of its profits to organizations dedicated to improving thehuman condition.The 12 Cotopaxi Summer Sweepstakes winners will be announced by Cotopaxi on April 2. Thebackpacking trip will take place from July 1 to July 8 with travel to Ecuador taking one day oneach end. Outdoor enthusiasts around the world are encouraged to apply. Visit Cotopaxi.com formore details.###

3About Cotopaxi:Cotopaxi provides high-quality outdoor gear for outdoor enthusiasts seeking adventure aroundthe world. Dedicated to alleviating poverty and supporting community development, Cotopaxi isa certified B corporation that gives 1% of its profits to those in need, such as the InternationalRescue Committee, Educate Girls, and Proximity Designs. From good design as seen in itsproducts made of recycled materials, to good stoke as seen in its 24-hour Questival AdventureRace, Cotopaxi embodies its creed, Do Good, in every aspect of the company. Learn more atcotopaxi.com . Follow Cotopaxi on Instagram, Facebook, and Twitter .Media ContactLeilani u

4COTOPAXI’S IMPACTS FACT SHEETDO GOODCotopaxi is proud to stand as a benefit corporation that gives 1% of its revenue to alleviatingpoverty. Here are our current grantees and their biggest milestones from the past year: Proximity Farmers: 254 annual income increase among irrigation production usersNothing But Nets: 6 ,004 protected refugees through sub-Saharan Africa from malariaEducate Girls: Increased the average attendance of children in schools from 62% to 87%Fundación Escuela Nueva: The percentage of students at the advanced level in thenational standardized tests (SABER) in mathematics increased by 29% InternationalRescue Committee: Served 47 youth from six refugee communitiesADVENTURE ONCotopaxi’s Questival is a 24-hour adventure race hosted in major cities throughout the U.S.,where teams of 2 to 6 complete challenges revolving around adventure & fitness, food,teamwork, and service. This service has led to: 1,703 mosquito nets provided to families living in refugee camps across sub-SaharanAfrica 322 trees planted 105,300 pieces of trash picked up at local parks and along beaches and hiking trails 855 boxes of gently used clothing donated Over 1,763 healthy, nonperishable food items donated to local homeless shelters

5PITCH LETTERS(Short Pitch) To : Dennis Lewon, Subject : Want to hike with llamas around a famous volcano – forfree?Hi Dennis,Next week, Cotopaxi will announce its anticipated Summer Sweepstakes!I wanted to get this information in your hands after reading your article on the best guidedtreks in America , as the 12 winners of the Summer Sweepstakes will win a seven-day guidedbackpacking trip through Cotopaxi National Park in Ecuador – all expenses paid! I think yourreaders would be interested in applying and getting the chance to experience one of the bestguided treks in South America.I’d love to get you the press release of the announcement and connect you with aCotopaxi spokesperson to learn more. Interested?Cheers,Leilani(Long Pitch) To : Dennis Lewon, Subject : Want to hike with llamas around a famous volcano – forfree?Hi Dennis,Next week, Cotopaxi will announce its anticipated Summer Sweepstakes! I wanted to getthis information in your hands after reading your article on the best guided treks in America , asthe 12 winners of the Summer Sweepstakes will win a seven-day guided backpacking trip throughCotopaxi National Park in Ecuador – all expenses paid!Cotopaxi will cover all transportation, including first-class flights, spacious charter buses,and will also provide all National Park fees as well as three delicious meals a day using fresh,authentic ingredients native to Ecuador. The 12 Sweepstakes winners will even receiveCotopaxi’s 5-star Nepal 75L Backpack along with other backpacking products that are sure tocome in handy during the one-week exploration of Cotopaxi National Park. The adventure will beled by professional backpacking guides that are guaranteed to provide safety as well as anindescribably fun experience.From March 1 at 12:00 a.m. to April 1 at 11:59 p.m., Cotopaxi customers who order anyproduct online will be automatically entered into the epic Cotopaxi Summer Sweepstakes, andthe 12 winners will be announced by Cotopaxi on April 2. The backpacking trip will take placefrom July 1 to July 8 with travel to Ecuador taking one day on each end.I think your readers would be interested in applying and getting the chance to experience one ofthe best guided treks in South America. I’d love to connect you with a Cotopaxi spokesperson tolearn more – interested?Cheers,Leilani

6SOCIAL MEDIA CONTENT CALENDAR

7NEWS CONTENT ANALYSIS AND AUDITOverviewCotopaxi was founded just five years ago. As a relatively new brand, press coverage is light butgrowing. The current coverage exists primarily in digital publications and magazines specializing in theoutdoors. Coverage has gradually increased as the brand has gained more attention and awareness overthe past several years. Most of the coverage focuses on the products the company offers, the corporateresponsibility initiatives the company enforces, or a combination of both.TablePublicationAuthorDateToneOutlet typeHeadlineGraphic/photoClient quoteOutside ur Favorite RecycledGearYes(product)No ineApplying leadershiplessons from presidents tothe outdoor industryYes (CEO)Direct quote,Davis Smith(CEO)The ManualRoss Collicutt4/25/18PositiveDigitalMagazineCotopaxi Introduces NewMen’s ActivewearCollection in the SignatureBright ColorsYes(product)Cotopaxi, nodirect quoteBusiness InsiderConnie Chen1/29/19PositiveDigitalMagazine25 cool online startups youmight not have noticed arenow at NordstromYes(product)Cotopaxi, nodirect quoteDeseret NewsBoydMatheson12/18/18PositivePodcastCan capitalism make apositive difference? Aconversation with Cotopaxifounder Davis SmithYes (CEO)Direct quotes,Davis Smith(CEO)Deseret NewsArt Raymond3/23/18PositiveDigitalNewspaperUtah’s Cotopaxi doinggood business by doinggoodYes (CEO)Direct quotes,Davis Smith(CEO)WiredAdrienne So2/23/18NeutralDigitalMagazineReview: Cotopaxi Allpa35L Travel PackYes(product)Cotopaxi, nodirect quoteBusiness InsiderJames Stout1/30/19PositiveDigitalThe best packable daypacksYesCotopaxi, no

8Magazineyou can buy(product)direct quoteNews Analysis InsightsMost of Cotopaxi’s media coverage over the last year focused on feature stories about the brandand, more specifically, the CEO himself. Interviews with Davis Smith, Cotopaxi’s CEO, spotlight Smith’sbackground and his drive to help others ( Matheson, Dec. 18, 2018) . Cotopaxi’s products have madeseveral lists recommending the best outdoor gear, such as Business Insider’s article, “ The Best PackableDaypacks You Can Buy” (Stout, Jan. 30). Individual products have been positively reviewed by severaloutdoor publications including Outside Magazine and The Manual. Though overall coverage is relativelysparse compared to other outdoor gear brands, as Cotopaxi has steadily grown in size, customer base, andawareness, it has also gradually grown in coverage since 2014 when it was founded.Almost every story focused on - or at a minimum, included coverage of - Cotopaxi’sphilanthropic initiatives, citing the company’s earth-friendly approach of using repurposed materials(Averill, July 25, 2018), status as a Benefit Corporation that gives two percent of its revenue to a specificcause (So, Feb. 23, 2018), and mission to encourage its customers to better treat the outdoors (Chen, Jan.29, 2019). It is clear that Cotopaxi’s social responsibility efforts are known just as well as or even more sothan the products it offers.According to the coverage, Cotopaxi has succeeded in raising balanced awareness about both itsphilanthropic initiatives and offered products. However, coverage is light and relatively regional. Notsurprisingly, Cotopaxi has reached the most coverage in Utah (Deseret News, for example), the place it iscurrently located. Though several national publications have covered Cotopaxi (such as Business Insider,Forbes, and Outside) over the past couple years, it could benefit from a wider reach. The brand should

9focus on reaching a wider audience of well-known travel and outdoor publications such as NationalGeographic , National Geographic Traveler, Travel Leisure , Afar , Backpacker , and Lonely Planet. Additionally, Cotopaxi hosts Questival, a 24-hour scavenger hunt, in several major citiesthroughout the United States. Not a single story mentioned this popular event despite Questival’s successin encouraging thousands to participate in every event. Cotopaxi should encourage and grow coverage onthis signature event to further improve the brand’s overall reach and awareness. If Cotopaxi were tohighlight Questival more, it could grow its customer base by appealing to those interested in sport overgear, or competition over corporate responsibility.Overall, Cotopaxi’s coverage is a success when considering the company’s age (five years) andniche market (outdoor gear), but there can be improvements. Seeing Cotopaxi’s gear highlighted inoutdoor publications such as Outside Online, Backcountry Magazine, and REI Co-op Journal wouldincrease sales and strengthen Cotopaxi’s customer base. Additionally, reading about Cotopaxi inpublications such as Fodor’s, AFAR, National Geographic Traveler, Lonely Planet and others wouldhighlight the company’s dedication to travel and adventure. Journalists contributing to these outlets coulddiscuss Questival, or Cotopaxi’s gear in action. These actions would require significant PR efforts, butCotopaxi’s position as a benefit corporation could encourage journalists to take on these stories,especially because more and more people (see: millennials) want to support companies that are dedicatedto corporate responsibility and sustainability.Though there can be improvements, the brand is growing and gaining more awareness every day.If the company continues to maintain as well as grow its momentum, it could be featured in every popularoutdoor and travel publication out there.

10ReferencesAverill, G. (2018, July 25). Our Favorite Recycled Gear. Retrieved February 10, 2018 ycled-outdoor-products-gearArvesen, A. (2018, August 20). Applying leadership lessons from presidents to the outdoor industry.Retrieved February 10, 2019 licutt, R. (2018, April 25). Cotopaxi Introduces New Men’s Activewear Collection in the SignatureBright Colors. Retrieved February 10, 2019 tivewear/Chen, C. (2018, April 29). 25 cool online startups you might not have noticed are now at Nordstrom.Retrieved February 10, 2019 tups-allbirds-dagne-dover-bombas-2019-1Matheson, B. (2018, December 18). Can capitalism make a positive difference? A conversation withCotopaxi founder Davis Smith. Retrieved February 10, 2019 tmlRaymond, A. (2018, March 23). Utah's Cotopaxi doing good business by doing good. Retrieved February10, 2019 tmlReed, E. (2018, August 16). The Cotopaxi Allpa 28 Travel Pack Rocks. Retrieved February 10, 2019from pa-28-travel-packSo, A. (2018, February 23). Review: Cotopaxi Allpa 35L Travel Pack. Retrieved February 10, 2019 llpa-35l-travel-pack/Stout, J. (2019, January 30). The best packable daypacks you can buy. Retrieved February 10, 2019 daypack

11SOCIAL MEDIA AUDITOverviewAs a relatively new brand, Cotopaxi’s following is small but growing. The company is active onInstagram, Facebook, Twitter, YouTube, LinkedIn, and Pinterest, with Facebook being the platform withthe most activity and YouTube being the platform with the least. It has successfully built a unified socialmedia front in that every handle is “@cotopaxi,” making it easy to find and identify on all social mediachannels.Facebook and Instagram, the social media platforms with the largest followings, focus on photosof Cotopaxi products in use in an outdoor setting or activity. Cotopaxi’s Twitter focuses more oncompany happenings and internal communications, including tweets about Cotopaxi employees,meetings, and CEO. The company’s YouTube channel includes reviews of and tutorials on how to usedifferent Cotopaxi products. LinkedIn and Pinterest are Cotopaxi’s smallest followings with a combinedtotal of less than 8,000 followers, although Cotopaxi’s Pinterest features 712,4000 monthly viewers.(“Monthly viewers” refers to the number of people’s screens Cotopaxi’s pins have appeared on.)TableHandleNumber ofFollowersAverage Numberof CommentsToneOverall EngagementInstagram:@cotopaxi130k followers10 to 20Positive Frequent reposting ofcustomer’s photos with gear Averages between 1,000 and2,000 likes per photo Features exclusively photos ofthe outdoors and outdooractivitiesFacebook:@cotopaxi146k likes0 to 5Positive Frequently focuses on the “DoGood” aspect of Cotopaxi Includes pictures of products,people using the products, andevents put on by Cotopaxi

12Twitter:@cotopaxi14.3k followers0 to 5Positive,inspirational Focuses on products, peopleusing products, and Cotopaxiemployees Most Tweets range between 5and 15 likesYouTube:@cotopaxi9,338 subscribers0 to 10Positive (andneutral, as theyare moreeducational) Includes a total of 53 videos,most focusing on reviewing thegear and how to use them Amount of views ranges, thelowest being 188 and thehighest being 199,000 Cotopaxi or Davis Smith(CEO) responds to almost everyquestion or commentLinkedIn:@cotopaxi5,636 followers0 to 1Positive Total of six posts, five around50 likes and one at 244 Little to no engagementPinterest:@cotopaxi712.4k monthlyviewers; 2kfollowersN/APositiveN/ANews Analysis InsightsMost of Cotopaxi’s posts focus on their products in a variety of ways: testimonials, reposts orretweets, simple photos of the newest products, etc.Facebook and Instagram outperform all otherchannels with followings over 130,000 each.Instagram features reposts of customers usingCotopaxi gear in a variety of outdoor activities andlocations, such as hiking on snow-covered peaks, rockclimbing, and watching sunsets on beaches. Cotopaxiposts on Instagram a few times a week and almostevery post features the same three hashtags: #GearForGood, #AdventureOn, and #Cotopaxi . The postswith the biggest engagement include dogs either in or around Cotopaxi gear; for example, within the past

13month, the post that received the most engagement featured an Australian Shepherd poking its head out ofa Cotopaxi backpack. While most posts average between 1,000 and 2,000 likes and 10 to 20 comments,this post reached 4,732 likes and 112 comments (Instagram, January 16, 2019).Cotopaxi’s Facebook strategy is different to that of its Instagram in that the Facebook postscomment on a broad range of topics related to Cotopaxi: products, doing “good,” company initiatives,gear how-tos, etc. It commonly posts events it hosts, such as its Trailblazing Women of Silicon Valley(And Beyond!) event: “ Join us for a discussion with some of the mostpowerful women in tech and venture on Thursday, 1/31 @ Cotopaxi HQ,”which generated 157 interested people and 36 attendees (Facebook, January31, 2019). It’s Winter Gear Grab was more well attended with 1,100 interestedand 174 attendees (Facebook, January 12, 2019). Another theme it focuses onis its series of “In the Wild,” which highlights that Cotopaxi employees areencouraged to spend 10% of their working hours "In the Wild" volunteering or adventuring (Facebook,January 11, 2019). Cotopaxi’s Facebook does not receive nearly as much engagement as Instagram - mostposts are below 50 likes and many have no comments - but the page does have a larger following with16,000 more followers than Instagram.Cotopaxi’s Twitter goes beyond the Instagram andFacebook product posts to also include tweets about thecompany itself; its CEO, its

Cotopaxi’s Questival is a 24-hour adventure race hosted in major cities throughout the U.S., where teams of 2 to 6 complete challenges revolving around adventure & fitness, food, teamwork, and service. T