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2021-2022 Meal Plan ContractMeal Plan Contract Fall 2021 – Spring 2022By submitting this contract, you are agreeing to participate in the meal plan program for Fall 2021 AND Spring 2022 and will be financiallyresponsible for both semesters. Students applying in Spring 2022 will be financially responsible ONLY for that semester.Contract DateLast Name (print clearly)9 Digit CSUN Student ID NumberKitchen UnitFirst Name (print clearly)Student’s Preferred Phone NumberSuiteNon-Kitchen UnitStudent’s CSUN Email AddressOff-CampusWhere will you live this semester while attending CSUN? (please check box)Permanent home mailing addressStreet/PO BoxAttending CSUN for the FALL Semester only?CityYesState Zip CodeNoPROMO CODE / REFERRAL SOURCE:APPLICATION FEE OF 50.00 IS TO BE PAID THROUGH YOUR myNORTHRIDGE PORTAL WITH THE FIRST MONTHLYINSTALLMENT. PLEASE CHOOSE YOUR MEAL PLAN AND PAYMENT OPTION.All-Access / MataCash 600:12 Meal / MataCash 700:10 Meal / MataCash 700:Matador Block 200 / MataCash 500:- 8 Installments of 557 (4 Installments Spring Only Applicants)- 8 Installments of 517 (4 Installments Spring Only Applicants)- 8 Installments of 490 (4 Installments Spring Only Applicants)- 8 Installments of 314 (4 Installments Spring Only Applicants)Payments can be made online with VISA/MasterCard, American Express, Discover, or electronic check.Please note there is a 2.75% service fee when making credit card payments. Or with cash, check, money order,Or ATM/debit card in person at University Cash Services, at Bayramian Hall Lobby, Room100.A QUICK SUMMARY OF THE TERMS OF THIS CONTRACT CAN BE FOUND BELOW – EXPANSION OF TERMS ANDCONDITIONS FOR THE MEAL PLAN CONTRACT CAN BE FOUND ON PAGES 2-4 PLEASE BE SURE TO REVIEW THESE.PLEASE CHECK EACH BOX TO ACKNOWLEDGE UNDERSTANDING OF THESE TERMS. Please make sure you read and understand the Terms and Conditions on the following pages. By checking this box and signing, eitherelectronically or via wet signature, you verify that you have read and understand them. This contract is for the entire 2021-2022 academic year if you are signing up in Fall 2021. By signing this contract, you have agreed toparticipate in the meal plan program for Fall 2021 and Spring 2022 and are financially liable for each semester. If you are signing up inSpring 2022. By signing this contract, you have agreed to participate in the meal plan program for Spring 2022 and are financially liable forthe full academic semester. An application fee of 50.00 will be added to your myNorthridge portal before or with your first monthly payment, and can be paidonline through this portal. All 5 pages of the contract must be submitted to the Meal Plan Office with your signature, and your parent/guardian’s signature if youare under the age of 18. Please retain the payment schedule (page 6 for Fall & Spring applicants and page 7 for Spring only applicants) and acopy of this contract for your records. If you are placed in or select a non-kitchen unit, you must choose either the 10, 12, or All-Access meal plan. You are not eligible for theMatador Block plan. By signing this contract, you have agreed to be financially liable for all Meal Plan fees, regardless of amount of Financial Aidawarding. Please know that should any changes, whether imposed or voluntary, cause a shortage of funds, you will be responsible for theremaining unpaid fees. Meal Plan cards are strictly for the student on the Meal Plan and cannot be shared with other students or guests. Any card that is beingused by anyone other than the contracted student will be kept by Matador Eats Employees and returned to the Meal Plan Office. If you decide not to attend CSUN or withdraw for any reason, you must cancel your meal plan through the Meal Plan Office. SeeTerms and Conditions for more details.The Meal Plan Office is located on the 1st floor of the Student Housing Office, next door to G’mos & Bamboo Terrace.1
2021-2022 Meal Plan ContractFall 2021 - Spring 2022 Meal Plan Contract – Terms and ConditionsPlease read the following information carefully. Once submitted, your electronic or wet signature will be attached at the bottom of page 5.You will be held accountable for all of the information below, so it is in your best interest to read everything here before submitting the contract.Your signature, whether electronic or wet, verifies that you have read and understood all policies and procedures related to having a meal plan.Pages 1 - 5 must be submitted to the Meal Plan Office and constitute the meal plan contract. Please retain the paymentschedule and a copy of this contract for your records.1. Contract Term: By signing this contract, you are agreeing to participate in the meal plan program for the Fall 2021 andSpring 2022 semesters, and are financially responsible for all meal plan fees. Students applying in Spring 2022 will befinancially responsible ONLY for the Spring 2022 semester.2. Your application fee of 50.00 is due with the first monthly installment. Financial Aid cannot be used to make thispayment. This fee is a 50 non-refundable processing fee. If you are applying through the Student Housing Portal, thisfee is due at time of application.3. Cancelling your meal plan: The deadline to cancel the Meal Plan is Friday, September 3, 2021. Should you need tocancel your meal plan for any reason, you will need to complete a request to cancel meal plan form. These can be foundonline at the Dine on Campus website: https://dineoncampus.com/csun. Students living in a non-kitchen unit are noteligible to cancel their plan. All cancellations must be submitted in writing via a cancellation form. Verbal cancellationsare not valid. Once the Fall or Spring (for those applying in Spring) semester begins, a 60.00 cancellation fee will beapplied to all meal plan cancellations regardless of reason for cancellation.a.Cancelling before the semester begins: Should you decide not to attend CSUN you will need to submit acancellation request to ensure you do not get charged for a Meal Plan. Once we have received a completedcancellation request, we can begin the 4-6 week process to cancel your plan. If a refund is due, you will receive it atthe end of the 4-6 week process, via e-Refund, paper check, or direct refund to the credit/debit card used to pay therefunded fee(s).Cancelling after the September 3, 2021 deadline (for Fall 2021) or Canceling after the semester begins (forSpring 2022 applicants): Once the deadline has passed (Fall applicants) or semester has started (Spring applicants),you may only cancel your meal plan if you are no longer attending CSUN, have cancelled your housing contract tolive off-campus, or have a medical reason supported by a Doctor’s note. We must be able to be verify that you havewithdrawn from CSUN or have moved off campus in order to cancel your meal plan. Approved requests will becharged a 60.00 cancellation fee and an amount for each week spent on the meal plan regardless of card usage.Cancellations based on financial hardship, not using the plan, having a kitchen and deciding to cook ormoving from a non-kitchen unit will not be approved.Not using your meal plan card is not the same as cancellation. You are still responsible for the meal plan feeswhether your use your card or not.b.c.d.4. Changing your meal plan: The deadline to change your meal plan in the Fall semester is Friday, September 10, 2021and Friday, January 7, 2022 in the Spring semester. Spring applicants who apply after the deadline will have the firstweek of school to make a change if needed.a.Students are permitted one change per semesterSpring changes may be submitted starting in December, changes before then will not be approvedb. Changes submitted after these deadlines will not be approvedi.Some exceptions apply, please speak to the Meal Plan office for more informationc. Students living in non-kitchen units are not eligible to change their plan to a Matador Blocki.If the student moves from a non-kitchen to a kitchen unit, then they may change their meal plan option to a blockplan. The student will have one week after moving to make the change, changes received after the one-weekperiod will not be approved.i.5. Payments for Fall Applicants: Will be posted in 8 installments to your myNorthridge portal. 4 installments for the Fallwill be due September 1, October 1, November 1, and December 1. 4 installments for the Spring will be due February 1,March 1, April 1, and May 1. Payments can be made online through your myNorthridge portal with most major creditcards and electronic checks. Please note there is a 2.75% service fee when making credit card payments. You may alsopay in person at University Cash Services, located in the Bayramian Hall Lobby, using cash, check, money order, orATM/debit cards.Payments for Spring Applicants: Will be posted in 4 installments to your myNorthridge portal for the Spring, and willbe due on February 1, March 1, April 1, and May 1. Payments can be made online through your myNorthridge portal withmost major credit cards and electronic checks. Please note there is a 2.75% service fee when making credit card2
2021-2022 Meal Plan Contractpayments. You may also pay in person at University Cash Services, located in the Bayramian Hall Lobby, using cash,check, money order, or ATM/debit cards.a.b.Date marks from the Post Office (postmarks) are not honored. To avoid a late fee, your payment needs to bereceived at University Cash Services on or before the due date.If your check is returned by the bank, or for any reason your credit card charge does not go through, you mustsubmit a new form of payment to University Cash Services within 5 business days along with a 20.00 returnedpayment fee. Payments for returned checks and fines must be paid by cash or certified funds only.6. If you have Financial Aid: Keep in mind that the University applies aid FIRST to tuition & fees, SECOND to housing,and LAST to meal plan. If your financial aid is not posted by the payment due dates or is not enough to cover all mealplan costs, you will be responsible for making payments as they come due. Any adjustments or changes in Financial Aidwhether imposed or voluntary will not nullify any financial obligations. If you receive a Financial Aid disbursement priorto meal plan charges being posted or paid, the student must utilize these or personal funds to pay for any outstanding fees.Full and prompt compliance with all Financial Aid office requests for information and response is STRONGLY advisedto ensure a timely financial aid award and distribution.7. Late Fees: Payments are due on the 1st of the month according to the payment schedule, if your payment has not postedby the 10th of the month, your portal will be charged a 15 late fee for every payment that is missed AND may result inmeal plan suspension. If your meal plan privileges become suspended, you will need to bring your meal plan accountbalance current by making a payment either online through your myNorthridge Portal or in person at University CashServices. Once payment has been confirmed by the Meal Plan office your meal plan privileges will be reinstated. You arestill responsible for payments while your card is deactivated, and any missed meals will not be reimbursed.a.Failure to make timely payments will result in:i. Assessment of late fee(s) as stated on payment schedule.ii. Suspension of meals without compensation for missed meals.iii. Withholding of University services pursuant to Section 42380, et seq., of Title 5 of the California Code ofRegulations. This includes: 1) withholding of grades or diploma and 2) denial of registration .8. Email is the Meal Plan Office’s primary method of communication. Please be sure to provide us with the emailaddress you check most frequently. Occasionally we will call you, if we find your lost card or you leave your wallet orother valuables at a Matador Eats location; so please be sure to provide your cell phone number on the contract. Our emailaddress is mealplan@csun.edu9. You will be provided with a Meal Plan card that is loaded with your meal plan choice. This card will contain 3 mealcomponents: Meal Swipes to be used at G’mos & Bamboo Terrace, Exchange Swipes to be used at any dining location oncampus (restrictions apply) and MataCash to be used at all other dining and retail locations on campus.Meal Swipes: Meals to be used at G’mos & Bamboo Terrace only.i. All-Access Plan: Meal Swipes are unlimited. Students can enter G’mos & Bamboo Terrace, as many times asthey would like; however, swipes are non-transferrable.ii. 10 & 12 Meal Plan: Meal Swipes have a weekly limit and are non-transferrable. These meals do not rolloverfrom week to week; they are use or lose.iii. 200 Block Plan: Half of total meal swipes are allotted at beginning of each semester; they do roll over fromweek to week and can be used to bring in guests.iv. Meal Swipes CANNOT be converted to MataCashb. Exchange Swipes: Meals to be used at any dining location on campus (restrictions apply).i. All Meal Plans come with Exchange Swipes: They each have a weekly limit and are non-transferrable. Thesemeals do not rollover from week to week; they are use or lose.ii. 200 Block Plan: comes with 10 exchange swipes per semester; they do roll over from week to week.iii. No daily or time limit. Menus available per location, restrictions apply.iv. Meal Swipes CANNOT be converted to MataCasha.c.MataCash: Is cash value (dollar for dollar) and can be used for on-campus meals, snacks, drinks, or any purchase atany of the dining and retail locations on Campus.i. Allotted MataCash: The number of MataCash in the name of your plan is the amount for the entire academicyear. This amount will be split in half and loaded to your account at the beginning of each semester. If youdivide the total loaded to your account at the beginning of each semester by 16 (these are the total weeks per3
2021-2022 Meal Plan Contractd.semester) you will get the total allotted per week and per month (each month is 4 weeks). This tells you theamount of MataCash allotted per month (portion per monthly payments).ii. Rollover: Matacash rolls over from semester to semester, but must be used by the end of the academic year(May). Unused Matacash will be forfeited and will not be transferred or refunded.iii. Additional MataCash: You may purchase additional MataCash any time online through the Matador EatsAccount Center using a debit or credit card. These will appear in a separate account on your card, which willnot be used until all allotted MataCash is spent.iv. MataCash CANNOT be converted into Meal SwipesGuest Passes: Students on the 10, 12, or All-Access plan will receive 3 Guest Passes per semester to be used forfamily or friends at G’mos & Bamboo Terrace. Each guest pass will allow 1 guest to dine with you, and are valid forthe entire 2021-2022 academic year. You must have an active meal plan to utilize the free guest passes.10. Due to limited hours of operation during winter and spring Breaks, meal swipes are not available during thesetimes.a.b.Matacash will be active during these periodsThe cost of your meal plan does not include meal swipes during Winter and Spring breaks11. If you select or are placed into a housing unit without a kitchen, you are required to purchase at minimum the 10or 12 Meal Plan.a.If you do not want or cannot afford a meal plan: you should not accept assignment to a non-kitchen housing unit,as there are NO exceptions to this requirement. Please contact the Housing Office to see about changing your roomassignment BEFORE the semester starts.12. Students living in kitchen units are welcome to purchase a meal plan. However, they cannot later cancel the mealplan unless they move out of on-campus housing to an off-campus location or are no longer attending CSUN.13. The Matador Block Plans are only available to students living off-campus or students living in a kitchen unit inStudent Housing.14. Food Allergies/Dietary Restrictions: We will do our best to accommodate special or restrictive diets; however, there isno guarantee that we will be able to satisfy all dietary requirements. There will not be a reduction of food service fees fordietary or other related problems.a.Please contact us to further evaluate your specific requirements BEFORE applying for a meal plani. If you have strict dietary requirements, which require you to purchase a special food and/or prepare it yourself,you should refrain from purchasing a meal plan and/or accepting a non-kitchen housing unit.15. If you lose your meal plan card: Contact the Meal Plan Office right away so your card can be deactivated to preventunauthorized use.a.b.c.d.e.Lost Card replacements cost 10.00; this is due at time of replacement.i. This fee can be paid with your MataCash, Exact Cash, or a Credit/Debit cardDuring Regular Business Hours: You will need to complete the online form, which can be found at the Dine onCampus website under Meal Plan Forms: https://dineoncampus.com/csun. The meal plan office will email you onceyour card is ready for pick up.During Regular Business Hours: Stop by the Meal Plan Office to pick up your new card with a new number afteryou receive confirmation that your card is ready for pick up.After Regular Business Hours/Weekends: Stop by G’mos/Bamboo Terrace for a temporary card that will last threedays. They will ask for the confirmation email to make sure you’ve requested a new card, you will receive aconfirmation after filling out the Lost Card Meal Plan Form online. The meal plan office will contact you by emailwhen your card is ready for pick up during their regular operation hours.i. Please bring the temporary card AND form of payment if not using MataCashThe Meal Plan office is not responsible for unauthorized use if you do not notify us that your card has beenlost or stolen.16. All decisions regarding the Meal Plan Program shall be made by the Meal Plan Office. All questions, concerns, andrequests should be directed to the Meal Plan office at (818) 677-2655 or mealplan@csun.edu. The Meal Plan office is4
2021-2022 Meal Plan Contractlocated on the first floor of the Student Housing office, next to G’mos/Bamboo Terrace. Additional information can befound at https://dineoncampus.com/csun.17. This is in guidelines with the Housing License Agreement: In the event that Licensee is unable to occupy the Premisesdue to circumstances related to COVID-19, the University will provide Licensee with prorated refunds for any license feeand Meal Plan fee amounts representing the time period during which Licensee was unable to occupy the Premises due tocircumstances related to COVID-1918. Your electronic or wet signature on this contract is your agreement to abide by the Dining Hall Etiquette policyoutlined in your Matador Eats Guide.I verify that I have read and understand all of the information contained in the Meal Plan Contract Terms and Conditionsas outlined above. I agree to abide by the terms and conditions in all of the preceding pages.Student SignatureParent/Guardian Signature (needed if student is under 18)Contract DateParent/Guardian Signature Date5
2021-2022 Meal Plan ContractFall 2021/Spring 2022 PAYMENT SCHEDULEAll-Access 600MC12 Meals 700MC10 Meals 700MC200 Block 500MCApplication FeeDue Date 50Per Month 50Per Month 50Per Month 50Per MonthSept. 1, 2021Oct. 1, 2021 557 557 517 517 490 490 314 314 517 517No payment 517 517 517 517 4,186 2,068 (does notinclude 50) 490 490No payment 490 490 490 490 3,970 1,960 (does notinclude 50) 314 314No payment 314 314 314 314 2,562 1,256 (does notinclude 50)Nov. 1, 2021 557Dec. 1, 2021 557Jan. 1, 2022No paymentFeb. 1, 2022 557Mar. 1, 2022 557Apr. 1, 2022 557May 1, 2022 557Total Year Cost 4,506Total per 2,228 (does notSemesterinclude 50)After you have submitted the 50 application fee, the remaining balance will be posted in 4 installments per semester toyour myNorthridge Portal and will become due according to the payment schedule above. Payments can be made onlinethrough the myNorthridge Portal or in person at University Cash Services, located in the Bayramian Hall Lobby, Room100.Late Fee: Please pay your monthly installment on or before the due date to avoid the consequence of a late fee. A 15 late fee isapplied if payments are not made by the 10th of each month. If you are waiting on your financial aid, you are still responsible forthe late fee. Please mail your payment at least 10 days prior to the due date to CSUN-University Cash Services, 18111 NordhoffStreet, Northridge, CA 91330-8214. Date marks from the Post Office (Postmarks) are not honored; your payment needs to bereceived at University Cash Services on or before the due date to avoid the late fee.Financial Aid: Will apply towards meal plan installment fees on the student’s portal after tuition and housing fees have beenpaid. Please contact financial aid to verify your awarded amount. If you receive a Financial Aid refund check, please double checkyour portal before using that check for any additional fees, as this money could be allotted your meal plan. Should your aid bedelayed, you are still responsible for timely payment of your fees.Making Payments: Payments can be made through your myNorthridge Portal with VISA, MasterCard, American Express,Discover, or an electronic check. Please note there is a 2.75% service fee when making credit card payments, you can avoidthis service fee by paying with an electronic check. Payments can also be made in person at University Cash Services, located inBayramian Hall Lobby, Room 100, with cash, money order, check or ATM/debit card. There is a 20 fee for any returnedpayment.Payment Mailing Address:California State University NorthridgeAttn: University Cash Services18111 Nordhoff StreetNorthridge, CA 91330-8214Meal Plan Mailing Address:CSUN Student Housing OfficeAttn: Meal Plan Office17950 Lassen StreetNorthridge, CA 91325-82866
2021-2022 Meal Plan ContractSpring 2022 PAYMENT SCHEDULEAll-Access 600MC12 Meals 700MC10 Meals 700MC200 Block 500MCApplication FeeDue Date 50Per Month 50Per Month 50Per Month 50Per MonthJan. 1, 2021Feb. 1, 2021Mar. 1, 2021No payment 557 557No payment 517 517No payment 490 490No payment 314 314Apr. 1, 2021May 1, 2021Total Cost 557 557 2,228 (does notinclude 50) 517 517 2,068 (does notinclude 50) 490 490 1,960 (does notinclude 50) 314 314 1,256 (does notinclude 50)After you have submitted the 50 application fee, the remaining balance will be posted in 4 installments per semester toyour myNorthridge Portal and will become due according to the payment schedule above. Payments can be made onlinethrough the myNorthridge Portal or in person at University Cash Services, located in the Bayramian Hall Lobby, Room100.Late Fee: Please pay your monthly installment on or before the due date to avoid the consequence of a late fee. A 15 late fee isapplied if payments are not made by the 10th of each month. If you are waiting on your financial aid, you are still responsible forthe late fee. Please mail your payment at least 10 days prior to the due date to CSUN-University Cash Services, 18111 NordhoffStreet, Northridge, CA 91330-8214. Date marks from the Post Office (Postmarks) are not honored; your payment needs to bereceived at University Cash Services on or before the due date to avoid the late fee.Financial Aid: Will apply towards meal plan installment fees on the student’s portal after tuition and housing fees have beenpaid. Please contact financial aid to verify your awarded amount. If you receive a Financial Aid refund check, please double checkyour portal before using that check for any additional fees, as this money could be allotted your meal plan. Should your aid bedelayed, you are still responsible for timely payment of your fees.Making Payments: Payments can be made through your myNorthridge Portal with VISA, MasterCard, American Express,Discover, or an electronic check. Please note there is a 2.75% service fee when making credit card payments, you can avoidthis service fee by paying with an electronic check. Payments can also be made in person at University Cash Services, located inBayramian Hall Lobby, Room 100, with cash, money order, check or ATM/debit card. There is a 20 fee for any returnedpayment.Payment Mailing Address:California State University NorthridgeAttn: University Cash Services18111 Nordhoff StreetNorthridge, CA 91330-8214Meal Plan Mailing Address:CSUN Student Housing OfficeAttn: Meal Plan Office17950 Lassen StreetNorthridge, CA 91325-82867
d. Not using your meal plan card is not the same as cancellation. You are still responsible for the meal plan fees whether your use your card or not. 4. Changing your meal plan: The deadline to change your meal plan in the Fall semester is Friday, September 10, 2021 and Friday, January 7, 2022 in the Spring semester. Spring applicants who apply .
