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Purchased your product online?We would really appreciate it if you can share your experiencewith others by reviewing our product on the website fromwhich you purchased.Owner’s ManualItem # TEC104Tiered Pedestal Fountainwith FishHave Questions or Issues? Need help with assembly?Contact us and we will resolve them within 12 hours.Support Hours: M-F 7:30–5:00 (U.S. Pacific Time)Call:877-460-4511Email:info@alpine4u.comV3.0
NOTESCONTENTSContents . 1What’s Included . 2Features . 3Specifications . 3Assembling & Using Your Product . 4Replacement Parts . 8Troubleshooting . 9Caution . 10Warranty . 11Notes . 121221
WHAT’S INCLUDEDLIMITED WARRANTY INFORMATIONThank you for choosing an Alpine product! We aim to please with our wide range of products includingFountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed from the highestquality materials. In the event that we have not achieved our usual standard of excellence, we will repair orreplace, at our discretion, within the warranty period. A valid proof of purchase, with the purchase dateclearly indicated, must be provided. Photos of defective merchandise will also be required to helpdistinguish the actual cause of the defect. Please read below for a detailed description of warrantycoverage.Fountain Basin(Pump Preinstalled)1xFountain Base1x1xSmall Dish1x1xWater DamageAlpine products are not manufactured to withstand extreme temperatures. Improper storage thatallows water to freeze within a product may cause damage, is considered negligence, and willnot be covered under this warranty. The use of “hard water,” and/or caustic cleaners, can affectthe painted or other finishes. Failure to keep the unit clean, and use of such additives/cleaners,will also void the warranty. Please note: for fountains, it is normal for some splashing to occurand protecting the immediate surfaces is not the responsibility of Alpine Corporation. Paint & Color (Retention and/or Loss)The use of water will cause natural erosion to the color. This area can be touched up usingstandard paint. The paint is designed to protect the entire finish against breakdown of color. Aswith any product, all finishes with time will gradually fade and discolor. The warranty will onlycover against severe or complete fading, within the first year from date of purchase, with theabove exclusion. Procedure/ServiceShould a warranty/claim be needed, you should contact the retailer from whom you purchasedthe product. If that is not an option, you can contact Alpine Corporation atwww.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show proofof purchase, provide photographs and any other information needed to validate your claim. Thismay be necessary to distinguish between a partial or complete replacement of a defectiveproduct. The warranty does not cover any items with multiple parts; the warranty will ONLYcover the individual component of the unit/item that may be defective. Replacement parts canbe made available to a consumer through the original selling party, or an approved partsretailer. If this is not an option, contact our customer service department. Item is coveredunder one year limited warranty from the date of purchase. When requesting replacementparts due to a warranty claim after 30 days of purchase, credit card information will berequested for shipping charges.Post1xPost Connector Big Dish PumpHousing1x Not Covered Under WarrantyThe limited warranty will NOT cover cases of damages due to:Dish CoverFish TopperScrews/Washers3x2Pump CoverGround Stakes2x1.2.3.4.5.Damages caused in TransitInadequate care and/or neglectEnvironmental and/or natural elementsImmersion in water, unless specifiedImproper Installation/Storage and/or MaintenanceThis warranty is void if the product has been damaged by accident, misuse, negligence, improper installationand/or modifications have occurred. This includes any and/or all defects arising out of freezing waterdamage, hard water damage, failure to keep the unit clean and free of harmful additives such as bleach,chlorine, etc . which affects the paint and/or parts. This warranty also does not cover any additionalcharges or installation, removal, disposal and/or shipping costs or consequential damage associated withany warranty claim.112
8. When placing on uneven soil and due to the lightweight construction, you can secure the fountainwith the included ground stakes.2. Next install the pump, attached to the FountainBasin into the Pump Housing. Loosen the brassnut to raise Pump Tube enough to slide the Pumpinto place. Once in place, the Pump Tube willinsert into the top of the pump water outlet.Retighten the brass nut to lock the pump intoplace.9. Congratulations, your fountain is now complete.Don’t forget to add water regularly as water willevaporate over time.REPLACEMENT PARTITEM# Power Head Pump P120ALSO AVAILABLE FROM ALPINE Fountain Care Formula .PPL102Foam and scale remover for indoor and outdoor fountains. Americana UV Acrylic Sealer . RRR106Provides protective clear coating for all painted surfaces.83. Adjust the flow control to the middle setting toavoid splashing until the fountain is completelyassembled. Note: The fountain will need to bepartially disassembled in order to adjust oncecomplete.Alpine Quick TipSwitch to the Leftto turn up thewater flow. Turnthe switch to theRight to turn downthe water flow.56
64. Attach the Fountain Basin by twisting it on to thethreaded Post. Then attach the Pump Housing tothe Fountain Basin with the 3 suppliedScrews/Washers Note: If the screws holes do notaline, twist the pump housing until they do.6. Gently pour water into the fountain basin, beingcareful not to overflow and cause splashing. Makesure the water completely submerges the pumpand the water runs clear during operation.5. Now stack the other pieces over the fountain.Start with the Pump Cover, Big Dish, Dish Cover,Small Dish, and the Fish Topper by screwing it onto the threaded Pump Housing Shaft.7. Plug the pump into your local power supply. Makesure that there is no water around the plug &always keep the power source in a dry place.NOTE: We recommend that you use distilled waterto prevent scale build-up. The first time you operate thepump it can take up to 5 minutes for the air to be completelyexpelled and water begins to flow properly7
ASSEMBLING & USING YOUR PRODUCT11Unpack all components carefully. Please check toensure all parts have been removed from thepackaging.1. Place the Fountain Base on a smooth and levelsurface. Attach the Post Connector to the FountainBase, Followed by the Post and twisting clockwisewith the threads.4TROUBLESHOOTINGIf you have any questions and/or problems, pleasecontact the retail store you purchased this fountain. If your pump fails to run Check the circuit breaker or try a differentoutlet to make sure the pump is receivingelectrical power. Check the pump discharge and tubing forany kinks and/or obstructions Any buildup obstructing the water flow canbe flushed with a garden hose Check the rotor by removing the front cover& plate to access the impeller area. Turnthe rotor and make sure that the rotor is notjammed or broken If your pump “spews” Check the water level to make sure thepump is completely submerged and there isenough water in the basin to operate yourfountain. Not having enough water willcause your pump to spew If your pump is making abnormal loud noises Disconnect the pump from the electricalpower supply and remove the front cover &plate Carefully grip the impeller and gently pull theimpeller/rotor assembly out of the pumphousing Rinse the impeller/rotor assembly and cleanthe cavity with clean water. If breakage ordamage is found, contact your local retailerfor parts.9
CAUTIONFEATURES Includes ETLListed PumpCan Be Usedas Birdbath Always unplug the pump from theelectrical outlet before cleaning &handling Use with clean water only, do not placethe fountain and/or parts in any otherliquid. Periodically change water & clean thepump to keep free from microorganisms Disconnect and store the unit in a dryplace if not in use for an extended periodof time, or during freezing weather. Do not operate the fountain intemperatures below 41 F / 5 C. Do not operate with water above 90 F /30 C. Do not lift, carry or pull the pump by thepower cord. Do not exceed the maximum voltage &wattage on transformer. NEVER LET THE PUMP RUN DRY.10 DurablePlasticConstructionSPECIFICATIONSPower Requirements . Standard Household 120VWater Capacity .½ US Gallons / 3.5 LitersTubing Diameter . ½” I.D.3
parts due to a warranty claim after 30 days of purchase, credit card information will be requested for shipping charges. Not Covered Under Warranty The limited warranty will NOT cover cases of damages due to: 1. Damages caused in Transit 2. Inadequate care and/or neglect 3. Environmental and/or natural elements 4. Immersion in water, unless .
