Master Agreement #AR2479 Deloitte Consulting LLP

Transcription

NASPO ValuePointPARTICIPATING ADDENDUMCLOUD SOLUTIONS 2016·2026NASPOValuePointLed by the State of UtahMaster Agreement #: AR24 79Contractor:DELOITTE CONSULTING LLPParticipating Entity: STATE OF MARYLANDThe following products or services are included in this contract portfolio: All products and accessories listed on the Contractor page of the NASPO ValuePointwebsite.Master Agreement Terms and Conditions:1. Scope: This addendum covers Cloud Solutions led by the State of Utah for use by stateagencies and other entities of the State of Maryland authorized by that State's statutes toutilize State contracts with the prior approval of the State of Maryland Department ofInformation Technology ("Department").2. Participation: This NASPO ValuePoint Master Agreement may be used by all State ofMaryland entities authorized to use statewide contracts in the State of Maryland. Issues ofinterpretation and eligibility for participation are solely within the authority of the Department.3. Access to Cloud Solutions Services Requires State CIO Approval: Unless otherwisestipulated in this Participating Addendum, specific services accessed through the NASPOValue Point cooperative Master Agreements for Cloud Solutions by state agencies or entitiesare subject to the authority and prior approval of the Secretary of the Department ofInformation Technology or his designee.4. Primary Contacts: The primary contact individuals for this Participating Addendum are asfollows (or their named mail:Particinatinn EntitvName:Address:Telephone:Fax:Email:Page 1 of 3Deloitte Consultina LLP c/o Thomas Beck200 Renaissance Center, Ste 3900, Detroit, Ml .comState of Mar,land c/o Albert G. BullockDepartment of Information Technology, 100 Community PL 2 ' Floor, CrownsvilleMD 21032410-697-9403n/aal.bullock(rj)marvland.aov

NASPO ValuePointPARTICIPATING ADDENDUMCLOUD SOLUTIONS 2016·2026NASPOValuePointLed by the State of Utah5, PARTICIPATING ENTITY MODIFICATIONS OR ADDITIONS TO THE MASTERAGREEMENTThese modifications or additions apply only to actions and relationships within the ParticipatingEntity.Participating Entity must check one of the boxes below.LJNo changes to the terms and conditions of the Master Agreement are required.[X] The following changes are modifying or supplementing the Master Agreement terms andconditions.Please see attached Exhibit A: State of Maryland Terms & Conditions6. Subcontractors: All contractors, dealers, and resellers authorized in the State of Maryland asshown on the dedicated Contractor (cooperative contract) website, are approved to providesales and service support to participants in the NASPO ValuePoint Master Agreement. Thecontractor's dealer participation will be in accordance with the terms and conditions set forthin the aforementioned Master Agreement.7. Orders: Any order placed by a Participating Entity or Purchasing Entity for a product and/orservice available from this Master Agreement shall be deemed to be a sale under (andgoverned by the prices and other terms and conditions) of the Master Agreement unless theparties to the order agree in writing that another contract or agreement applies to suchorder.Page 2 of3

NASPO Vak1ePolntNASPOPARTICIPATING ADDENDUMValue·PointCLOUD SOLUTJONS 2016.2026Led by the: State of UtahtNWJTNESS WHERE:OP, th'e parties have executed thls·l'.\dclendu.m as of the date of executionby both parties below.··· contrattor: De!oltte Consulting LLPParticipating Entity: State of MarylandTitls: Assl tanti:eQ:t t,ey for Administration · · · Tltle.: F5rlnorp:afMD Dep r,tmi3ntofllifotmation 1"echnologyDate: : ·2:r.Z---i-,-,-Da-te:- /, ;JfJ. . /J-·.·.····a-9,-,'- ,/·-'·?:-.'.:.-.For questions on execuunm a partiGipatlng add@ndum1 please contact:NASPQ va1ueP011.Tale hone;Email:Please ems.fl ft11/y exeouted PllF oopy of this documenttof4@ol§IRYNMIIQl8ldmlto suppottdaoument1tion t1l panialpatlon and posting---· In a,ppropriatEr:data bases. - - - - - - - Page 3 of 3

Definitions1.The following words have the meanings indicated:I.I."COMAR" means the Code ofMuryland Regulations.1.2."Contract" means the NASPO ValuePoint Cloud Solutions Participating Addendum betweenContractor and the State ("Participating Addendmn") to Master Contract #AR2479 ("MasterContract") as supplemented by these State of Maryland Terms and Conditions, inclusive ofAttaclnnent I (AWS Hosting), attached hereto and incorporated herein, and any Wade Orderissued herem1der.1.3."Contract Manager" means David Delgaudio, or a successor designated by the Department.1.4. "Contractor" means Deloitte Consulting LLP, with a business address at:100 South Charles Street 12th Floor. Baltimore. MD 21201-2713.1.5."Department" means the Department of Information Technology.1.6."eMM" means eMaryland Murketplace.1.7."Minority Business Enterprise" (MBE) means an entity meeting the definition at COMAR 21.0l.02.0IB(54). which is certified by the Maryland Depurtment of Transportation under COMAR21.11.03.1.8."Procurement Officer" means Sini Jacob or a successor designated by the Department.1.9."Sensitive Data" means any personally identifiable infmmation (PI!), protected healthinformation (PHI) or other private/confidential data as defined by Md. Code Ann., CommercialLaw§ 14-350l(d) and Md. Code Ann . State Govt.§ I0-1301(c) received by Contractor inconnection with performance of Services under this Contract.1.10."Software" means the object code version of computer programs licensed under this Contract andpursuant to individual End User License Agreements, in a form substantially similar to the licenseagreement for the applicable Software as attached to the Master Contract as executed by theDepartment and attached to the applicable Work Order (each a "EULA"). Softwure includes allprior, current, and futmc versions of the Software and all maintenance updates and errorcorrections provided per the EULA. Software also includes any upgrades, updates, bug fixes ormodified versions or backup copies of the Software licensed to the State by Contractor or anauthorized distributor provided per the EULA.1.11.Software-as-a-Service (SaaS) as used in this document is defined as the right provided to theState to access and use Software rum1ing on equipment operated by Contractor or its suppliers orSubcontractors, including network, servers. operating systems, and storage ("CloudInfrastructure"). The Softwure is accessible from various client devices through a thin clientinterface such as a web browser (e.g., web-based e-mail) or a program interface. The State doesnot manage or control the LU1derlying Cloud Infrastructure, but may be permitted limited user specific application configuration settings. The Contractor is responsible for the acquisition andoperation of all equipment or hardware, Softwure m1d associated network services as it pertains tothe services being provided and, except as otherwise provided in a Work Order, shall keep allSoftwme current to at least the previously released version (e.g., version "n-1 "). The Contractor isresponsible for network service as and to the extent specifically set forth in the applicable WorkOrder. Under SaaS, the technical and professional activities required for establishing, managing,and maintaining the Cloud Infrastructure and Software are the responsibilities of the Contractor.1.12."State" means the State ofMuryland.1

1.13."Veteran-owned Small Business Enterprise" (VSBE) means a business that is verified by theCenter for Veterans Enterprise of the United States Department of Veterans Affairs as a veteran owned small business. See Code of Maryland Regulations (COMAR) 21.11.13.2.Scope of Contract2.1.The Contractor shall provide products and services described in a Work Order in accordance withthe requirements of this Contract and the applicable Work Order.2.2.If there are any inconsistencies between the items listed below, the following order of precedenceshall determine the prevailing provision.The applicable Work OrderExhibit A-These State of Maryland Terms and ConditionsExhibit B - The State Contract Affidavit dated April 26, 2017The main body of the Participating AddendumNASPO ValuePoint Cloud Solutions Contract #AR24 793.Period of Performance3.1.The period of performance shall start as of the date offtill execution of the ParticipatingAddendum by the parties (the "Effective Date") and end on the third anniversary of the datehereof. The State shall have the right, exercisable in its sole discretion, to renew this Agreementfor up to two (2) successive terms of one (I) year each (each a "Renewal Term"). The RenewalTenn(s), if any, and the Initial Term are collectively referred to herein as the "Term."3.2.The Contractor shall commence service as of the date agreed to in an approved Work Order.3.3.Audit, confidentiality, document retention, patents, copyrights & intellectual property (see §5),warranty, payment and indemnification obligations, limitations of liability, under this Contractm1d any other obligations specifically identified shall survive expiration or termination of theContract.4.Consideration and Payment4.1.In consideration of the performance in accordance with the requirements of the Contract mid theapplicable Work Order, the Depmtment shall promptly process a proper invoice for payment inaccordance with ilie terms of this Contract.4.2.The total payment for products and services provided under a fixed price Work Order contract orthe fixed price element of a combined fixed price - time and materials Work Order contract shallbe the firm fixed price submitted by the Contractor in the Work Order. For time and materialsWork Orders contracts, or Work Order contracts which include both fixed price and time andmaterials elements, total payments to the Contractor pursuant to tl1is Contract may not exceed 50,000,000 (the "NTE Amount").The Contractor shall notify the Contract Manager, in wTiting, at least 60 days before time andmaterial obligations are expected to reach the NTE Amount. The Contractor shall have noobligation to perform the time and materials requirements under any Work Order under tl1isContract after chm·ges reach the NTE Amount. The cessation of the Contractor's obligation toperform under this pm·agraph 4.2 is expressly conditioned on the following: that prior to the NTEAmount being reached, the Contractor shall: (i) give the notice required under this paragraph 4.2;(ii) promptly consult with the Department and cooperate in good faith with the Department toestablish a plan of action to assure that every reasonable effort has been undertaken by theContractor to complete critical work in progress prior to the date the NTE Amount will be2

reached; and (iii) if applicable based on the scope of the applicable Work Order, secure databases,systems, platforms and/or applications on which the Contractor is working in an industry standardmaru1er satisfactory to the State designed to prevent damage or vulnerabilities to any of the same.4.3.The Contractor shall submit invoices as described in Section 21 below. Invoices that contain bothfixed price and time and material items must clearly identify the items to be either fixed price ortime and material billing. Invoices for third-party Software support and maintenance will be paidon a monthly basis unless otherwise defined in a Work Order. Each invoice must include theContractor's Federal Tax Identification Number: The Contractor's eMMidentification number is l. Payments to the Contractor pursuant to this Contract shall bemade no later than 30 days after the Department's receipt of a proper invoice from the Contractor,which is one that is not disputed in accordance with Section 4.4. Charges for late payment ofinvoices other than as prescribed by Title 15, Subtitle 1, of the State Finance and ProcurementArticle, Annotated Code of Maiyland, as from time-to-time amended, are prohibited. Invoicesshall be submitted to the Contract Manager. The final payment under this Contract will not bemade until after certification is received from the Comptroller of the State that all taxes have beenpaid.4.4.In addition to any other available remedies, if the Procurement Officer disputes any invoicedamounts as a result of a failure by the Contractor to perform in accorda11ce with the requirementsof the Contract or any applicable Work Order or othe1wise as contemplated by Section 21(Invoices), then Contractor will be notified by tl1e State in writing prior to the payment due datefor such disputed amounts, and be provided a time specified by the State to cure the breach. If thebreach is not cured within the time specified within the notification, the Procurement Officer maywithhold such disputed amounts pending resolution of such dispute.4.5.Payment of an invoice by the Department is not evidence that services were rendered as requiredunder this Contract.5.Patents, Copyrights, Intellectual Property5 .1.All copyrights, patents, trademarks, trade secrets, and any other intellectual property rightsexisting prior to the effective date of this agreement shall belong to the party that owned suchrights immediately prior to the Effective Date (Pre-Existing Intellectual Property). If theContractor's SaaS includes any third party component, the Contractor shall obtain the necessarypermission or license to permit the State to use such third party component pursuant to the termsof the applicable EULA governing the use thereof.5.2Except for information created or otherwise owned by the Department or licensed by theDepaitment from third-parties, including all information provided by the Department toContractor through the Saas or for use in connection with the Saas, all right, title, and interest inthe intellectual property embodied in the Saas, including the lmow-how and methods by whichthe SaaS is provided and the processes that make up the Saas ("Contractor Technology"), willbelong solely m1d exclusively to Contractor and its licensors and suppliers, and the Departmentwill have no rights in any of the above except as expressly granted in tl1is Agreement. Any SaaSSoftwru·e developed by Contractor or provided through the SaaS during the perfonnance of theContract will also be considered Contractor Technology and belong solely and exclusively toContractor and its licensors and the Department's use thereof will be per the terms of theapplicable EULA.5.3.To the extent that as a result of the Services Contractor creates deliverables for delivery to theDepartment as specified in the applicable Work Order to the extent they do not constituteContractor Technology or Contractor Pre-Existing Intellectual Property or modifications to orderivatives of Contractor Technology or Contractor Pre-Existing Intellectual Property3

("Deliverables"), Contractor agrees that such Deliverables shall be "works made for hire" as thatterm is interpreted under U.S. copyright laws and shall be owned by the Department. In theevent any Deliverable is or may not be considered a work made for hire under applicable law,Contractor assigns and transfer to the Department ownership of such Deliverable upon theDepartment's payment therefor. To the extent that any Contractor Pre-Existing IntellectualProperty or modifications or derivatives thereof are embedded in a Deliverable, Contractor grantsto the Department the right to use such intellectual property in connection with its permitted useof the Deliverables.5.4.Without limiting any of the Contractor's indemnification obligations under the ParticipatingAddendum, if all or any part of the deliverable or service is held, or Contractor reasonablydetermines that it could be held, to infringe, misappropriate or othe1wise violate any third partyintellectual properly right, Contractor (after consultation with the State and at no additional costto the State): (a) shall procure for the State the right to continue using the item or service inaccordance with its rights under this Contract; (b) replace the item or service with an item thatdoes not infringe, misappropriate or otherwise violate any third party intellectual property rightsand, complies with the item's specifications, and all rights of use and/or ownership set forth inthis Contract; ( c) modify the item or service so that it no longer infringes, misappropriates orotherwise violates any third pa1ty intellectual property right and complies with the item's orservices' specifications and all rights of use and/or ownership set forth in this Contract or (d)refnnd any pre-paid fees for the allegedly i11:fringing services that have not been performed orprovide a reasonable pro-rata refund for the allegedly mfringing deliverable or item. With theexception of (d), the foregoing provisions, together with Contractor's indemnification obligation,constitute the sole and exclusive remedy of the State, and the sole and exclusive obligation ofContractor, relating to a claim that any deliverable or service infringes, misappropriates orotherwise violates any patent, copyright or other intellectual propmty right of a third party.5.5.Except for any Pre-Existing Intellectual Property and third-party intellectual property, Contractorshall not acquire any right, title or interest (mcludmg any intellectual property rights subsistingtherein) in or to any goods, software, technical information, specifications, drawings, records,documentation, data or any other materials (including any derivative works thereof) provided bythe State to the Contractor. Notwithstanding anything to the contrary herein, the State may, in itssole and absolute discretion, grant the Contractor a license to such materials, subject to the termsof a separate writing executed by the Contractor and an authorized representative of the State.Notwithstanding the foregoing, the State agrees to secure all necessary rights, licenses and/orpermissions to allow Contractor or its licensors or suppliers to access and use any goods,software, technical infonnation, specifications, drawings, records, documentation, data or anyother materials the State provides to the Contractor in Contractor's performance of the services orproduction of the deliverables.5.6.Without limiting the generality of the foregoing, and, except as otherwise provided in a WorkOrder, neither Contractor nor any of its subcontractors shall use any Software 01· technology in amanner that will cause any patents, copyrights or other intellectual property which are owned orcontrolled by the State 01· any of its affiliates (or for which the State or any of its subconh·actorshas received license rights) to become subject to any encumbrance or terms and conditions of anythird-party or open source license (including, without limitation, any open source license listed onhttp://www.opcnsource.org/licenses/alphabetical) (each an "Open Source License"). Theserestrictions, limitations, exclusions and conditions shall apply even if the State or any of itssubcontractors becomes aware of or fails to act in a manner to address any violation or failure tocomply therewith. No act by the State or any of its subcontractors that is undertaken under thisContract as to any Software or technology shall be construed as intendil1g to cause any patents,copyrights or other intellectual property that are owned or controlled by the State (or for which4

the State has received license rights) to become subject to any encumbrance or terms andconditions of any Open Source License.5.7.The Contractor shall report to the Department, promptly and in written detail, if all or any part ofthe deliverable or service is claimed, or Contractor reasonably determines that it could be held, toinfringe, misappropriate or otherwise violate any third party intellectual property right.5.8.The Contractor shall not affix (or permit any third party to affix), without the Department'sconsent, any restrictive markings upon any deliverables that are owned by the State, Departmentand if such markings are affixed, the Department shall have the right at any time to modify,remove, obliterate, or ignore such warnings.5.9.This Section 5 shall control over any of Contractor's obligation under Sections R20.6 and R20.7to lrnnsfer title to the items therein specified, and Contractor shall not be obligated to transferownership or deliver to the State any Contractor or third party intellectual property except to theextent ownership is granted pursuant to this Section 5.6.Indemnification6.1.The Contractor's indemnification obligations, as set forth in the Master Contract, shall surviveexpiration of this Contract.7.Limitations of Liability7.1Contractor shall be liable for any loss or damage to the State occasioned by the acts or omissionsof Contractor, its subcontractors, agents or employees, including but not liinited to personalinjury; physical loss; or violations of the Patents, Copyrights, Intellectual Property sections of thisContract, as follows:7.1.1.For infringement of patents, trademarks, trade secrets and copyrights as provided inSection 5 ("Patents, Copyrights, Intellectual Property") of this Contract;7.1.2.Without limitation for damages for bodily injury (including death) and damage toreal property and tangible personal property caused by Contractor while engaged inthe performance of this Contract; and7.1.3In an amount not to exceed in the aggregate the NTE Amount in the event the SaaS isunusable, halts, crashes, presents unreadable data, or is inaccessible, resulting in acatastrophic impact on operation and no workaround is available, solely as a result ofContractor's Services or Deliverables ("Catastrophic Failure"), provided fmther thatin the event of any Catastrophic Failure, Contractor shall work collaboratively withthe State, and any third-party contractor engaged by the State, to resolve such failureregardless of the form of such resolution; and7.1.4.Except as otherwise agreed in an applicable Work Order, for all other claims,damages, loss, costs, expenses, suits or actions ("Claim") in any way related to thisContract or any Work Order where liability is not otherwise set forth as being"without limitation," and regardless of the basis on which the claim is made,Contractor's liability shall not exceed one times the cmnulative value of all WorkOrders under the Contract open on the date on which the first cause of action givingrise to a claim under the applicable Work Order accrues. Third-party claims arisingunder Section 6 ("Indemnification") of this Contract are included in this limitation ofliability only if the State is immune from liability. Contractor's indemnificationliability for third-party claims arising under Section 6 of this Contract shall beunlimited if the State is not immune from liability for claims arising under Section 6.Notwithstanding anything to the contrary herein, neither party shall be liable to theother for any consequential, special, indfrect, incidental, punitive, or exemp]arys

damages, regardless of whether they could have been reasonably foreseen on entryinto this Contract in the event of a Claim under Section 7 .1.4.7.1.5.In no event shall the existence ofa subcontract operate to release or reduce theliability of Contractor hereunder. For purposes of this Contract, Contractor agreesthat it is responsible for the performance of services and compliance with the relevantobligations hereunder by its Subcontractors.8,Prompt Pay Requirements8.1.If the Contractor withholds payment ofan undisputed amount to a subcontractor, the State, at itsoption and in its sole discretion, may take one or more of the following actions:(a) Not process further payments to the Contractor until payment to the subcontractor is verified;(b) Suspend all or some of the Contract work without affecting the completion date(s) for theContract work;(c) Pay or cause payment of the undisputed amount to the subcontractor from monies otherwisedue or that may become due to the Contractor;(d) Place a payment for an undisputed ammmt in an interest-bearing escrow account; or(e) Default Contractor for failing to perform in accordance with the requirement to promptly paysub-contractors.(f) Take other or further actions as appropriate to resolve the withheld payment.8.2.An "undisputed amount" means an amount owed by the Conlrnctor to a subcontractor for whichthere is no good faith dispute. Such "undisputed amom1ts" include (a) retainage which had beenwithheld and is, by the tcnns of the agrec1ncnt between the Contractor and subcontractor, due tobe distributed to the subcontractor and (b) an amount withheld because of issues arising out of anagreement or occurrence unrelated to the agreement under which the amount is withheld.8.3.An act, failure to act, or decision of a Procurement Officer or a representative of the Departmentconcerning a withheld payment between the Contractor and subcontractor under this Contrnct,may not:(a) Affect the rights of the contracting parties under any other provision oflaw;(b) Be used as evidence on the merits of a dispute between the Department and tl1e Contractor inany other proceeding; or(c) Result in liability against or prejudice the rights of the Department.8.4.The remedies enumerated above are in addition to those provided under COMAR 21.11.03.13with respect to subcontractors that have contracted pursuant to the Minority Business Enterpriseprograni.9.Risk of Loss; Transfer of TitleRisk ofloss for con:fonning supplies, equipment and materials specified as deliverables to the Statehcrmmdcr shall remain with tl1e Contractor until the supplies, equipment, materials and otherdeliverables are received and accepted by the State.10.ConfidentialitySubject to the Maryland Public Information Act and any other applicable laws, all confidential orproprietary information and documentation relating to either party (including without limitation, anyinformation or data stored within the Contractor's computer systems and Cloud Infrastructure) shallbe held in corrfidence by the other party using no less than a reasonable degree of care. Each party6

shall, however, be permitted to disclose relevant confidential information to its officers, agents andemployees to the extent that such disclosure is necessary for the performance of their duties under thisContract, provided the data may be collected, used, disclosed, stored and disseminated only asprovided by and consistent with the law. The provisions of this section shall not apply to informationthat (a) is lawfully in the public domain; (b) has been independently developed by the other partywitl1out violation of this Contract; (c) was already in tl1e possession of such party; ( d) was supplied tosuch party by a third party lawfully in possession thereof and legally permitted to further disclose theinformation; or (e) which such party is required to disclose by law.11.Exclusive Use and OwnershipExcept as may otherwise be set forth in this Contract or a Work Order, Contractor shall not use, sell,sub-lease, assign, give, or otherwise transfer to any third party any other information or materialprovided to Contractor by the Department relating to the Contract, except that Contractor mayprovide said information to any of its officers, employees and subcontractors who Contractor requiresto have said information for fulfillment of Contractor's obligations hereunder. Each officer, employeeand/or subcontractor to whom any of the Department's confidential information is to be disclosedshall be advised by Contractor of and bound by confidentiality terms substantially equivalent to thoseof this Contract.12.Source Code EscrowSource code escrow does not apply to this Contract.13.Notification of Legal RequestsThe Contractor shall contact the State upon receipt of any electronic discovery, litigation holds,discovery sem·ches mid expert testimonies related to the State's data under this Contract, or which inany way might reasonably require access to the data of the State, m1less prohibited by law fromproviding such notice. The Contractor shall not respond to subpoenas, service ofprocess and otherlegal requests related to the State without first notifying the State, unless prohibited by law fromproviding such notice.14.Termination and Suspension of Service14.1.In the event of a termination of the Contract, the Contractor shall implement an orderly return ofall State data, as set forth in Section 14.2.14.2.Upon termination or tl1e expiration of the Contract, the Contractor must provide transitionassistance requested by the State to facilitate the orderly transfer of services to the State or afollow-on contractor for the State as follows: (a) return to the State all State data in either theform it was provided to the State or a mutually agreed format; (b) provide the schema necessaryfor reading of such retmned data; (c) preserve, maintain, and protect all State data for a period ofup to ninety (90) days after the termination or expiration date, so that the State c,m ensure that allreturned data is readable; (d) not delete State data until the earlier of ninety (90) days or the datethe State directs such deletion; (e) after the retention period, the Contractor shall securely disposeof all State data in all of its forms, such as disk, CD/DVD, backup tape and paper; State data shallbe permanently deleted and shall not be recoverable, according to NIST guidelines for mediasanitization (NIST SP 800-88); and certificates of destruction shall be provided to the State; and(f) prepm·e m1 accurate accounting from which the State and Contractor may reconcile alloutstanding accounts. The foregoing activities shall be sepm·ately chargeable to the applicableWorlc Order, and the fmal monthly invoice for the services provided hereunder shall include allchm·ges associated therewith.14.3.The Contractor shall, unless legally prohibited from doing so, securely dispose of all State data inits systems or otherwise in its possession or under its co

Master Agreement #: AR2479 . Contractor: DELOITTE CONSULTING LLP . Participating Entity: STATE OF MARYLAND . The following products or services are included in this contract portfolio: All products and accessories listed on the Contractor page of the NASPO ValuePoint website. Master Agreement Terms and Conditions: 1.