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U.S. Embassy ColomboDate: July 28, 2017To:Prospective QuotersSubject: Request for Quotations number S SCE20017Q0028 Dedicated Fiber Internet Access10MB for Embassy of the United States of America in Colombo, Sri LankaEnclosed is a Request for Quotations (RFQ) for Dedicated Fiber Internet Access . If you wouldlike to submit a quotation, follow the instructions in Section 3 of the solicitation, complete therequired portions of the attached document, and submit it to the address shown on the StandardForm 1449 that follows this letter.The U.S. Government intends to award a contract/purchase order to the responsible companysubmitting an acceptable quotation at the lowest price. We intend to award a contract/purchaseorder based on initial quotations, without holding discussions, although we may hold discussionswith companies in the competitive range if there is a need to do so.Your quotation must be submitted in a sealed envelope marked “ Quotation Enclosed “forDedicated Fiber Internet Access 10MB to the Embassy of the United States in Colombo, SriLanka on or before 1500 hours, Thursday 14th August 2017. No quotation will be accepted afterthis time.In order for a proposal to be considered, you must submit the completed following”1.2.3.4.SF-1449Section 1, Block 23Section 5, Representaions and CertificationsAdditional information as required in Section 3Direct any questions regarding this solicitation by email pererapd@state.gov ormuthugaladr@state.gov, Questions must be submitted on or before 1700 hours, August, 5, 2017.We look forward to seend your proposals.Sincerely,Contracting Officer
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaDedicated Fiber Internet Access10MB for ChanceryEmbassy of the United States of AmericaColombo, Sri LankaSolicitation No: SCE20017Q0028Embassy of the United States of AmericaNo.210, Galle RoadColombo 3Sri Lanka
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaTABLE OF CONTENTSSection 1 - The Schedule SF 1449 cover sheetContinuation To SF-1449, RFQ Number SCE20017Q0028 Prices, Block 23Continuation To SF-1449, RFQ Number SCE20017Q0028 Schedule Of Supplies/Services,Block 20 Description/Specifications/Work StatementAttachment 1 to Description/Specifications/Statement of Work, Government furnishedPropertySection 2 - Contract Clauses Contract ClausesAddendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12Section 3 - Solicitation Provisions Solicitation ProvisionsAddendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part12Section 4 - Evaluation Factors Evaluation FactorsAddendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12Section 5 - Offeror Representations and Certifications Offeror Representations and CertificationsAddendum to Offeror Representations and Certifications - FAR and DOSAR Provisions notPrescribed in Part 12
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lanka
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaSECTION 1 - THE SCHEDULECONTINUATION TO SF-1449, RFQ NUMBER SCE20017Q0028-, PRICES BLOCK 23I.SCOPE OF SERVICESThe Contractor shall complete all work, including furnishing all labor, material, equipment, andservices, unless otherwise specified herein, required under this contract for stated services withinthe time specified herein. The price listed below shall include all labor, materials, overhead, andprofit. In consideration of satisfactory performance of all scheduled services required under thiscontract, the Contractor shall be paid a firm fixed-price for all services.II.BASE PERIODThe contract will be for a one-year period from the date of the contract award and a notice toproceed with two (2) option years.1.The Contractor shall furnish all engineering, labor, tools, equipment, materials, suppliesand services to provide the required circuit as specified under Section 1, hereof:2.Prices. In consideration of satisfactory performance of the services required under thiscontract, the Contractor shall be paid a firm fixed-price (FFP) per month as stated in the schedulebelow in Sri Lnakan Rupee. Carrier shall be responsible for payment end-to-end circuit billing.Prices. In consideration of satisfactory performance of the services required under thiscontract, the Contractor shall be paid a firm fixed-price (FFP) per month as stated in the schedulebelow in Sri Lankan RupeeVAT VERSION BVALUE ADDED TAX. Value Added Tax (VAT) is not applicable to this contract and shall notbe included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemptioncertificate from the host government
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaBASE YEAR: September 1, 2017 through August 31, 2018ContractLineItem #12Description of ServicesInternet - VPNat the American embassy,Colombo One (1) dedicatedInternet channel at minimum10,240 Kbps (10Mbps)providing fault tolerance inthe last mile. HSRP protocolis required.Number ofMonthsMonthly PriceSLRTotal Firm-Fixed PriceSLR12Initial Installation (once off)SUB-TOTALPLUS VAT (IF APPLICABLE)GRAND TOTAL FOR BASE YEAROPTION YEAR 1: September 1, 2018 through August 31, 2019ContractLineItem #1Description of ServicesInternet - VPNat the American embassy,Colombo One (1) dedicatedInternet channel at minimum10,240 Kbps (10Mbps)providing fault tolerance inthe last mile. HSRP protocolis required.Number ofMonthsMonthly PriceTotal Firm-Fixed Price12SUB-TOTALPLUS VAT (IF APPLICABLE)
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaGRAND TOTAL FOR OPTION YEAR 1OPTION YEAR 2: September 1, 2019 Through August 31, 2020ContractLineItem #1Description of ServicesInternet - VPNat the American embassy,Colombo One (1) dedicatedInternet channel at minimum10,240 Kbps (10Mbps)providing fault tolerance inthe last mile. HSRP protocolis required.Number ofMonthsMonthly PriceTotal Firm-Fixed PriceSUB-TOTALPLUS VAT (IF APPLICABLE)GRAND TOTAL FOR OPTION YEAR 2
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaGRAND TOTAL CONTRACT PRICE, INCLUDING ALL OPTION YEARSBase Period Total PriceFirst Option Year Total PriceSecond Option Year Total PriceGRAND TOTAL FIRM-FIXED PRICEFOR BASE YEAR PLUS ALL OPTION YEARS
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaCONTINUATION TO SF-1449, RFQ NUMBER SCE20017Q0028SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20DESCRIPTION/SPECIFICATIONS/WORK STATEMENTI.SCOPE OF WORKThe purpose of this firm fixed price purchase order is to obtain VPN, Internet Services, andCircuitry for the U.S. Embassy Colombo, sri LankaThe local Telecommunication’s Internet Service Provider (ISP) contracting firm must provideinternet services and dedicated leased line channels and circuitry for connecting AmericanEmbassy Chancery building, Colombo, Sri Lanka
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaSTATEMENT OF WORKForNew Internet ServicesForUS Embassy, Colombo.I.INTRODUCTIONThe Open Source Enterprise (OSE) US Embassy, Colombo is looking for an Internet ServiceProvider (ISP) which shall provide new Internet Link services (lease line) of 10Mbps on fibercable till second floor's OSE office . The circuit should meet the following requirements: New 10Mbps internet link (lease line) Speed: Downlink 10Mbps / Uplink 10Mbps Bandwidth type: Dedicated Minimum 99.00% bandwidth availability per year Internet Access with /28 network IP addressesThe ISP will connect the Circuit tooffice at the second floor of US Embassy, Colombo building.The contract period of performance will be from implementation of the upgrades – which will bewithin thirty (30) days of contract award – for a total base period of twelve (12) months, withtwo 12-month option period to be exercised at the discretion of the Government.II.PERFORMANCE WORK STATEMENT
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaThis solicitation is for providing Internet Services. The Contractor shall provide Internetconnectivity with monitoring and complete support to the Open Source Enterprise Colombo unit.The Operational Services shall include:A. Stable Internet LinksThe contractor shall ensure the stability of circuit and the connection to the Internet. Therequirement is to have the link stable 24x7 with less than 1% of packet loss and at least 99.00% link availability per year.B. Dedicated Bandwidth for above mentioned CircuitThe contractor shall provide full dedicated bandwidth of 10Mbps upload and 10Mbpsdownload for Circuit. The contention ratio shall be 1:1 for the Circuit. No bandwidthdecrease shall be observed during the performance of this contract. Summarizing:CircuitDedicated 10Mbps upload and downloadC. Public IP AddressesThe contractor shall provide a /28 network public IP addresses for the Circuit.D. Tools for traffic control and analysisThe Contractor shall provide tools for performance monitoring and traffic analysis for thelink. It is preferable to have online access to the traffic monitoring and analysis tools. Theseinclude: 24x7x365 monitoring along with proactive outage notifications and updates 24x7x365 online technical support for all services Monthly circuit and traffic operations reportsE. Required equipmentThe Contractor shall provide all the equipment to meet the requirements of the contract andStatement of Work. Contractor shall provide hardware and software upgrades as necessaryto maintain service.F. Customer ServiceThe contractor shall meet its response time commitment for emergency remediation: The contractor shall provide monitoring and technical support 24x7x365 to maintainthe link The contractor shall notify OSE within 5 minutes of unexpected outages. Thecontractor shall provide outage reports as soon as possible after an unexpectedoutage.
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lanka The contractor shall normally provide a 30-day lead time for scheduled outages. If ascheduled outage must be performed in less than 30 days, the sales representativemay contact the customer directly via telephone and email to notify, confirm, andcoordinate as appropriate. Maximum Time to Respond /Mean Time to resolve (MTTR): The Contractor agreesto respond to queries in 30 minutes and resolve in four (4) hours. However, this doesnot cover any scheduled maintenance of Contractor’s network, cut/fault in submarinecables, disconnection due to non-payment. In an event of any disruption, the contractor shall provide its services so theoperations are continued. Contractor shall share 24 hour call center number, email idand escalation matrix.G. Contractor shall provide names and contact information for a focal Point OfContact (POC) for this contractThe POC shall be responsible for contacting Open Source Enterprise when problemsoccur on the network. Network problems shall be remedied as soon as possible; theCOTR must be expeditiously informed of problems and their resolution.H. Payment SchedulePayment will be made Monthly upon receipt of the original invoiceIII.DISCLOSURE OF INFORMATIONAny information made available to the Contractor by the Government shall be used only for thepurpose of carrying out the provisions of this contract and shall not be divulged or made knownin any manner to a person except as may be necessary in the performance of the contract.IV.TRAININGThe contractor shall provide basic training to OSE/ND Technical Team employees for thepreliminary checkup of the link. Training to be provided will not be charged and will include theproper operation of equipment and feature operation. The training will be coordinated with theCOTR to match the OSE work schedule.V.CUSTOMER SERVICE CENTERSThe contractor is to provide a telephone number for the purpose of reporting equipment problemsand malfunction, billing inquiries and/or customer question regarding accounts and/ or services.VI.SECURITY / PRIVACY
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaAny phone call information recorded by the contractor shall not be made available to thirdparties without a written consent of U.S. Government.VII.SURVIVABILITY AND RECOVERYThe contractor shall have a working system of survivability of the network in case of emergencyand serious disaster when all networks may be jammed or when parts of the network aredestroyed.The contractor shall have a recovery plan in place that shall deal with such occurrences.VIII. SPECIAL CONSIDERATIONSMaintenance: In an event when the Contractor needs to visit OSE located in U.S Embassy,Colombo compound, they shall inform the necessary details such as full names as per Govt.approved photo identification card and vehicle numbers at least two days in advance so thatnecessary access permission can be taken.Tools: The contractor shall carry their own tools and equipment’s for performance of all kinds ofmaintenance.Safety Guards: The Contractor will carry their own safety guards such as gloves, shoes etc., thatare required for their own physical safety as per U.S Embassy, Colombo’s guidelines.THIS IS THE LIST OF REQUIRED SERVICES:1. SERVICE: OpenNet-VPNOpenNet Plus (Internet VPN) at the U.S. EmbassyNAME:Colombo, Sri LankaOne (1) dedicated Internet channel at minimum 10,240 Kbps (10Mbps)DESCRIPTION:providing fault tolerance in the last mile. HSRP protocol is required.Dedicated Internet ChannelTYPE OFSERVICE:LOCATION:Chancery Building, American Embassy. Colombo, Sri LankaTHE PROVIDED INTERNET SERVICE SHALL COMPLY WITH THE FOLLOWINGREQUIREMENTS:Internet Services Quality Internet Service Provider (ISP) shall provide dedicated (not shared or bundled) leased
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lankachannel high-speed access to the Internet; data transport media must be fiber optic, terrestrialconnectivity. Twenty-four (24) hours uplink. Post Internet Service Provider (ISP) connectionmust be "always on" with unlimited usage, and must not require the installation of any customsoftware on the client side. Internet Service Provider (ISP) digital bandwidth is the amount or volume of data thatmay be sent through the channel, measured in kilobits per second (Kbps), without distortion.Required Bandwidth connection is defined in each service description. For Internet Services the Internet Service Provider (ISP) must guarantee full contractedbandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway.Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratiomust be 1/1. Internet Service or data service transmission from the originating information servertowards an end server is referred to as downstream; and a transmission from an end user towardsthe remote server is referred as upstream; Post Internet Service Provider (ISP) Contention Ratio(downstream / upstream) must be 1:1 /1:1. Internet Service Provider (ISP) must provide excellent Quality of Service (QOS) for theconnection, that represents the level of consistent download capacity provided, must be thehigher QOS percentage possible but, at minimum, greater than 99.97% or the highest possiblequality of service connection reaching 100%. Internet Service Provider (ISP) connection must NOT, repeat, NOT use NetworkAddress Translation (NAT). Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time inmilliseconds (ms) time to send a small data packet and obtain a reply back; must be the fasterthan 100ms for the Round Trip Time (RTT) for internet service. Also, RTT must be faster than7ms for local data services (for instance: point-to-point channels or web pages accessed throughthe Sri Lanka Network Access Point (NAP). Internet Service Provider (ISP) must permit the transit of all Internet Protocol (IP)protocols (especially IPSec), including but not limited to, User Datagram Protocol (UDP),Transmission Control Protocol (TCP), and IPSEC to transit without filters or proxies. Unfilteredaccess to the Internet is required without ISP firewall blocking. Filters or sniffers must not beestablished, connected, or introduced by the ISP for any Embassy channels. If there are anyexisting filters, sniffers, restrictions, or proxies, they must be identified, and removed prior leaseline circuit installation. Internet Service Provider (ISP) must permit installation of Customer VPN encryptiondevices on circuit. Internet Service Provider (ISP) must provide detailed network topology map that showsall possible paths ISP use for the internet traffic between ISP hub in Colombo and the ISP hub in
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaUnited States of America (USA). Internet Service Provider (ISP) must have redundancy in the Internet backbone betweenSri Lanka and USA. For instance, If NAP of the host country’s backbone fail, NAP Americas,NAP Sprint, or any other alternate backbone paths shall be available. Internet Service Provider (ISP) must provide fault-tolerance Fiber Optic connectivity tothe very end at the U.S. Embassy Colombocompound Telecommunications Service EntranceFacilities (TSEF) Room.Network Identification Internet Service Provider (ISP) must provide a block of sixteen (16) public internet IPaddresses on a single subnet for Internet services. Internet Service Provider (ISP) must provide IP addresses used to identify the singlesubnet address in Classless Inter-Domain Routing address specification (Network IP address /28) or, equivalently, its subnet mask 255.255.255.240, and ISP Gateway IP addresses (virtual IPaddresses).Network Identification Internet Service Provider (ISP) must provide a block of sixteen (32) public internet IPaddresses on a single subnet for Internet services. Internet Service Provider (ISP) must provide IP addresses used to identify the singlesubnet address in Classless Inter-Domain Routing address specification (Network IP address /28) or, equivalently, its subnet mask 255.255.255.240, and ISP Gateway IP addresses (virtual IPaddresses).Network DevicesThe network devices shall comply with the following characteristics: Internet Service Provider (ISP) must permit ping and trace route traffic from169.252.0.0/16 and 169.253.0.0/16 to the ISP connection RJ45 10/100BaseT router interfacewhich terminates Customer VPN encryption device. Services provided by the Internet Service Provider (ISP) must be delivered with RJ-45interface connectors with a 10/100baseT interface. Internet Service Provider (ISP) must provide routers and Data media converters ortransmission devices in all cases. Power standard sources must be dual voltage (110v/60hz and 220v/50hz)
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lanka Devices must be Rack mountable in a standard Commercial off-the-shelf (COTS) rack. One separate or individual physical interface connector is required per service.Service Support and Contingencies The awarded ISP must warrant service support 7X24X365. The vendor must warrant service support on site if necessary 7X24X365, services mustbe coordinated directly with Embassy’s Contracting Office Representative (COR) or InformationTechnology (IT) representative from the Embassy Information Systems Center (ISC). Expected service availability and reliability must be at minimum 99.97%. The Contractor shall install a redundant cable or Fiber Optic infrastructure known asbackup line with channel state inspection mechanism, in order to verify service connectivity andprovide immediate lease line backup connectivity services to the Embassy/Consulate. The awarded ISP must have direct connection capability with major United States ofAmerica (U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternativeline channels or backups in case of main Internet path malfunctioning. The awarded ISP must provide on line web access data traffic analysis graphscapabilities. Graphs must be updated on a daily basis. Graphs must retain traffic history behaviorfor at least one year. The awarded ISP must provide a central Information Technology (IT) point of contact(POC) in order to promptly coordinate technical issues during the initial installation process.2. SERVICE: DIN – EMBASSY – AgenciesDedicated Internet Network for all U.S. Mission’s Agencies at theNAME:U.S. Embassy, Colombo .DESCRIPTION: One (1) dedicated Internet channel at minimum 4,096 Kbps (4 Mbps)Dedicated Internet ChannelTYPE OFSERVICE:LOCATION:210, Galle Road, Colombo 3ALL PROVIDED INTERNET SERVICES AND DATA POINT-TO-POINT CONNECTIONSMUST COMPLY WITH THE FOLLOWING REQUIREMENTS (EXCEPT WHENSPECIFIED):Internet Services Quality Internet Service Provider (ISP) must provide dedicated leased channel high-speed accessto the Internet; data transport media must be fiber optic. Twenty-four (24) hours uplink. Post
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri LankaInternet Service Provider (ISP) connection must be "always on", and must not require theinstallation of any custom software on the client side. Internet Service Provider (ISP) digital bandwidth is the amount or volume of data thatmay be sent through the channel, measured in kilobits per second (Kbps), without distortion.Required Bandwidth connection is defined in each service description. For Internet Services the Internet Service Provider (ISP) must guarantee full contractedbandwidth availability 24X7X365 from the originator side to the ISP’s internet gateway.Bandwidth sharing between other non-Embassy customers is not allowed. Connection Ratiomust be 1/1. Internet Service or data service transmission from the originating information servertowards an end server is referred to as downstream; and a transmission from an end user towardsthe remote server is referred as upstream; Post Internet Service Provider (ISP) Contention Ratio(downstream / upstream) must be 1:1 /1:1. Internet Service Provider (ISP) must provide excellent Quality of Service (QOS) for theconnection, that represents the level of consistent download capacity provided, must be thehigher QOS percentage possible but, at minimum, greater than 99.97% or the highest possiblequality of service connection reaching 100%. Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time inmilliseconds (ms) time to send a small data packet and obtain a reply back; must be the fasterthan 100ms for the Round Trip Time (RTT) for internet service. Also, RTT must be faster than7ms for local data services (for instance: point-to-point channels or web pages accessed throughthe Sri Lanka Network Access Point (NAP). Internet Service Provider (ISP) must permit the transit of all Internet Protocol (IP)protocols (especially IPSec), all User Datagram Protocol (UDP) protocols, and all TransmissionControl Protocol (TCP) protocol. Filters or sniffers must not be established, connected, orintroduced by the ISP for any Embassy channels. If there are any existing filters, sniffers,restrictions, or proxies, they must be identified, and removed prior lease line circuit installation. Internet Service Provider (ISP) must provide detailed network topology map that showsall possible paths ISP use for the internet traffic between ISP hub in [ Colombo and the ISP hubin the USA. Internet Service Provider (ISP) must have redundancy in the internet backbone betweenSri Lanka and USA. For instance, If NAP Sri Lanka backbone fail, NAP Americas, or any otheralternate backbone paths shall be available. ISP must provide Fiber Optic connectivity to the very end at the U.S. Embassy/ConsulateColombo compound Telecommunications Service Entrance Facilities (TSEF) Room.Network Identification
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lanka Internet Service Provider (ISP) connection must provide a block of one hundred twentyeight (128) static IP Addresses on a single subnet. Internet Service Provider (ISP) must provide IP addresses used to identify the singlesubnet address in Classless Inter-Domain Routing address specification (Network IP address /25) or, equivalently, its subnet mask 255.255.255.128, and ISP Gateway IP address.Network DevicesThe network devices shall comply with the following characteristics: Services provided by the Internet Service Provider (ISP) must be delivered with RJ-45interface connectors with a 10/100baseT interface. Internet Service Provider (ISP) must provide router(s) and Data media converters ortransmission devices in all cases. Power standard sources must be dual voltage (110v/60hz and 220v/50hz). Devices must be Rack mountable in a standard Commercial off-the-shelf (COTS) rack. One separate or individual physical interface connector is required per service.Service Support and Contingencies The awarded ISP must warrant service support 7X24X365. The vendor must warrant service support on site if necessary 7X24X365, services mustbe coordinated directly with Embassy’s Contracting Office Representative (COR) or InformationTechnology (IT) representative from the Embassy Information Systems Center (ISC). Expected service availability and reliability must be at minimum 99.97%. The awarded vendor must install a redundant cable or Fiber Optic infrastructure knownas backup line with channel state inspection mechanism, in order to verify service connectivityand provide immediate lease line backup connectivity services to the Embassy/Consulate. The awarded ISP must have direct connection capability with major United States ofAmerica (U.S.A) telecommunication providers (ISPs) at Internet tier 1 level, having alternativeline channels or backups in case of main Internet path malfunctioning. The awarded ISP must provide on line web access data traffic analysis graphscapabilities. Graphs must be updated on a daily basis. Graphs must retain traffic history behaviorfor at least one year.
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lanka The awarded ISP must provide a central Information Technology (IT) point of contact(POC) in order to promptly coordinate technical issues during the initial installation process.3. SERVICE: OpenNet ColomboOpenNet Plus at the U.S. Embassy/Consulate branch office in ColomboNAME:One (1) dedicated data channel point-to-point between the U.S.DESCRIPTION:Embassy/Consulate Colombo and the U.S. Embassy/Consulate branchoffice in Colombo digital bandwidth must be a minimum of 2,048KbpsPoint-to-Point / Clear channelTYPE OFSERVICE:Site A: U.S Embassy/Consulate No.210, Galle Road, Colombo 3.LOCATION:THE PROVIDED INTERNET SERVICE AND DATA POINT-TO-POINTCONNECTIONS MUST COMPLY WITH THE FOLLOWING REQUIREMENTS:Internet Services Quality Internet Service Provider (ISP) must provide dedicated leased Point-to-Point /Clear channel; data transport media must be fiber optic. Twenty-four (24) hours uplink.Post Internet Service Provider (ISP) connection must be "always on", and must notrequire the installation of any custom software on the client side. Internet Service Provider (ISP) digital bandwidth is the amount or volume of datathat may be sent through the channel, measured in kilobits per second (Kbps), withoutdistortion. Required Bandwidth connection is defined in each service description. For Internet Services the Internet Service Provider (ISP) must guarantee fullcontracted bandwidth availability 24X7X365 from the originator side to the ISP’sgateway. Bandwidth sharing between other non-Embassy customers is not allowed.Connection Ratio must be 1/1. Internet Service Provider (ISP) Round Trip Time (RTT) reports the total time inmilliseconds (ms) time to send a small data packet and obtain a reply back; must be thefaster than 100ms for the Round Trip Time (RTT) for internet service. Also, RTT mustbe faster than 7ms for local data services. Internet Service Provider (ISP) must permit the transit of all Internet Protocol (IP)protocols (especially IPSec), all User Datagram Protocol (UDP) protocols, and allTransmission Control Protocol (TCP) protocol. Filters or sniffers must not be established,connected, or introduced by the ISP for any Embassy channels. If there are any existingfilters, sniffers, restrictions, or proxies, they must be identified, and removed prior leaseline circuit installation.Internet Service Provider (ISP) must have redundancy in the internet backbonebetween [ American Embassy Colombo Internet Service Provider (ISP) must provide Fiber Optic connectivity to the very
Solicitation SCE20017Q0028- Dedicated Fiber Internet Access 10MB for AmericanEmbassy Colombo, Sri Lankaend at the U.S. Embassy/Consulate Colombo compound Telecommunications ServiceEntrance Facilities (TSEF) Room.Network DevicesThe network devices shall comply with the following characteristics: Services provided by the Internet Service Provider (ISP) must be delivered withRJ-45 interface connectors with a 10/100baseT interface. Internet Service Provider (ISP) must provide all data media converters ortransmission devices in all cases. rack.Power standard sources must be dual voltage (110v/60hz and 220v/50hz).Devices must be Rack mountable in a standard Commercial off-the-shelf (COTS) One separate or individual physical interface connector is required per service. No router is required.Service Support and Contingencies The awarded ISP must warrant service support 7X24X365. The
Subject: Request for Quotations number S SCE20017Q0028 Dedicated Fiber Internet Access 10MB for Embassy of the United States of America in Colombo, Sri Lanka Enclosed is a Request for Quotations (RFQ) for Dedicated Fiber Internet Access . If you would
