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InstitutionNicholls StateUniversityNameDr. R. AllenAlexanderTitleDirector ofRetention andAcademicAdvisingWho does academic advisingat your school?First-year students areadvised by a team of firstyear advisors who are alsofull-time faculty members.We place advisees withfaculty advisors in theirmajor or faculty who areworking closely with facultyin their major. As studentsmatriculate into their degreeprograms (at about 30semester hours), they areassigned advisors withintheir major area. In somecases this may be the sameindividual as the first-yearadvisor. Upon therecommendation of DaveCrockett of Noel-Levitz, weare trying to do moreintrusive and extensiveadvising, especially withregard to our first-yearstudents. Each first-yearstudent will see his or heradvisor a minimum of fourtimes in the first twosemesters, and each visit willbe for 30 minutes. We arealso shifting from aprescriptive type of advisingto what Crockett callsdevelopmental advising,meaning that we're focusingon much more thanscheduling classes. We'retrying to get studentsacclimated to university lifeand to think about theiracademic and career choicesand preparation.Incentivesfor theadvisor?YesStudentcomplianceAdvisor visitsrequired inUNIV 101AdvisoradvailabliltyCoordination ofappointmentsthrough AdvisorTracEffectivenessWe justimplementedinitiative thisfallIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?We're looking atassessmentinstruments, one ofwhich we will askstudents to completeupon concluding anadvising visit. We'dlike to integrate thisassessment instrumentwith the Advisor Tracweb-based softwaresystem.Advisement Digest/9

InstitutionNorthCarolina A&TStateUniversityNameTitleCarolyn W.MeyersProvost andVice Chancellorfor AcademicAffairsNorthernMichiganUniversityFred JoyalProvost & VP,AcademicAffairsOregonInstitute ofTechnologyDaveWoodallProvostWho does academic advisingat your school?Faculty in the majordepartment generally andThe Center for StudentSuccess (TCSS) for theundecided students.Primarily faculty (assignedresponsibility ide3ntified inAAUP agreement), but nonfaculty staff in a sub-unit ofthe Dean of Students officeadvises certain groups ofstudents with specifiedacademic deficiencies.Faculty and StaffRamapoCollege of NJMarthaEckerActing ProvostProfessional advisors stant VicePresidentAcademicAffairsAll full-time tenure trackfaculty and 4 professionaladvisorsIncentivesfor fectivenessNoMonitoring byfaculty andTCSSChair and deanStudentProgressNoRegistrationholds onstudents withacademicdeficienciesDept HdresponsibilityStudentsurveys; surveyof gradproblemsYesRequiredsignature forregistrationPosted andpublished officehoursIncluded inannual studentsurveysNoNone. WebregistrationmadesignaturesimpracticalPosting on door.Advisory centerdoes a survey.NoThe advisor'sadvice is notmandatory forthe studentMandatory 5office hours aweek for facultyAdvisingappointmentsIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?We do not currentlyassess the mentoringelement.It is part of theteachingphilospohy/profilerequired inreappointment/tenure/promotion packages.It isn'tassessed/quantified forfaculty.Advisement Digest/10

InstitutionNameTitleSam HoustonStateUniversityDavid PayneProvostSDSU,Brookings SDCarol J.PetersonProvost andVPAASonoma StateUniversityKatharyn W.CrabbeVice ProvostWho does academic advisingat your school?We have developed anaward winning Studentadvising and Mentoring(SAM) center which does allfreshman advising and mostother undergraduateadvising. It is centrallylocated and has both fulltime staff and half timefaculty staff (20 hrs perweek). It has a number ofintrustive programs whichhave substantially increasedour retention rates.Mainly ranked facultyalthough several collegeshave moved to train mastersprepared counselor types tosupport faculty in theadvising process and to carrythe heavy load of routineadvising for premajorsFaculty Student AffairsProfessionals Other studentsIncentivesfor fectivenessIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?YesA holdmechanism ison theregistrationprogramHours arescheduled from7:00am to 7:00pmWe are verypleased withour new sistemWe have evaluation ofeach advising sessionby the students andalso a number ofobjective measures.YesUse someholds onregistrationIn theexpectationsstatement offacultyIs evaluatedand is instandardspapersWe are not there yetAssociatedStudentsSurveyAdvising is part of theEducational MentoringTeam program forfreshmen. It isevaluated via end ofthe semester surveys.NoRegistrationholdsDeans anddepartmentchairsAdvisement Digest/11

InstitutionNameTitleWho does academic advisingat your school?We have a split model whereundecided students areadvised by full-timeprofessional academicadvisors in a centralizedadvisement center. Declaredmajors are advised by theirdepartments--sometimes byprofessional advisors butusually through hy llAnne MyersVPAAFacultyProvostSplit model - Office ofAcademic Advising doesfirst-year and transferstudent scheduling, andadvising for 'undeclared'students. Academicdepartments do advising forfirst-years and transfers withdeclared majors. Office ofAcademic Advising 'handsoff' advising to departmentwhen student decides onmajor. Finally, CareerServices works with studentsin major selection, and thenin careerdevelopment/preparation,and with experientialeducation.SUNY Collegeat Brockport(NY)TimFlanaganIncentivesfor fectivenessIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?No overall campusassessment. Somedepartments usestudent surveys.Students are surveyedwhen their advisorsare nominated forexcellence in advisingawards.YesRequired tohave advisor’srelease toregisterComplaints goto departmentheadsSome areas dostudentsatisfactionsurveyNoPIN numbersare in advisor'sofficeWe try--but wecannotguarantee this.Part ofevaluation forpromotionYesAdvisorprovides'codes' topermitregistrationOffice of AA: 95 daily. Facultyby appt.Students reportwaekness;varies acrossdeptsWe have an annual setof awards ( ) andrecognition foroutstaning academicadvising; nominationsfrom studentsfollowed bydevelopment ofcredentials bynominees, selection bycampuswidecommittee,announced at annualcollege awards dinnerin Spring.Advisement Digest/12

InstitutionNameTitleWho does academic advisingat your school?SUNYCortlandElizabethDavis-RussellProvost and VPfor AcademicAffairsFaculty within the academicprograms and professionalstaff who are advisors in theAdvisement and faculty and the office of theDeanProvostFor first-time freshmanstudents (and trasnferstudents with fewer than 45credits) who are undecidedmajors, we have an advisingoffice (3 full-timeprofessionals) to advise. Forstudents who have chosen amajor (and all transfers with45 or more credits are onlyaccepted into a declaredmajor - a relatively new andhighly successful initiative)we have orientations atwhich the advising officestaff advise on degreerequirements and GE andthe student meet in groupswith departmental advisors.After the inital advisingsession all students areassigned a faculty advisor.Provost & VPAAFaculty members in majorsand three professionaladvisorsSUNY ntivesfor theadvisor?YesYesStudentcomplianceStudents mustobtainregistration #from advisorsAdvisoradvailabliltyStudentsevaluate theiradvisors.EffectivenessWe are nowassessing thisprocess andincentives.If advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?This is a variable. Somedepartments havedeveloped instrumentsthat students use toassess the process,others have not.It is not assessedspecifically.YesNeed code toregister thanonyl advisorshaveWe respond tostundetcomplaintsNoAdvisors mustenable accessto webregistrationOne school hasfixed advisingafternoon,others poStudentcomplaints,graduationauditsN/AVariesIt is part of mentoringfunction, but quality ofmentoring is notassessed formallyAdvisement Digest/13

teUniversityTexas ameRebeccaTolbertAugustusBankheadDan JonesHenry North,Ph.D.TitleWho does academic advisingat your school?Incentivesfor theadvisor?EffectivenessIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?Varies by dept.Usually availableduring officehoursSurveys showstudents thinkeffective-above avg.Informal assessment inthe dept. wherefaculty advise. Dept.where professionalsadvise have formalmentoring and eval.StudentcomplianceAdvisoradvailabliltyAssoc, V.P. forAcademicAffairsEither professionals orfacultyYesEach studentmust have apassword fromthe adviserVice Presidentfor AcademicAffairsVaries from one college tocollege. Some units have acentralized advisementsystem with staff foradvisement. Other collegeshave faculty assigned foradvisement. Several yearsago we moved from a"university college" whichadvised freshman andsophomore students, to ourpresent "mixed" approach.There is considerable desirefrom deans to re-centralizeadvisement within eachcollege and train staff foradvisement. My commentsare for vementsNeedimprovementsProvost/VPAAA combination of staffadvisors and facultyYesStudents stillbear finalresponsibilityfor decisonsExpected tomaintain postedschedulesRoutineevaluationsVaries; I doubt that weassess this aspectseparately from overallperformanceAssistantProvost forProfessionalEffectivenessPrimarily the academicfaculty within the variousunits under the supervisionof the various unitsdepartment chairs. Someunits employ academicadvisors within an Office ofStudent Services.YesYes, checksand balancesare establishedYes, faculty areto set asideoffice hoursHighlyStudent outcomes andprofessorialpreformance meritevaluations.Advisement Digest/14

InstitutionTexas StateUniversitySan MarcosTexasWoman'sUniversityNameTitleRonald C.BrownDean, UniversityCollegeJudith BeanAssistant VicePresident forAcademicAffairsWho does academic advisingat your school?We use a combination offaculty and staff advisors.Each of our 7 undergraduatedegree-granting colleges(Applied Arts, Business,Education, Fine Arts &Communication, HealthProfessions, Liberal Arts andScience) and UniversityCollege (undeclaredstudents) have full time staffadvisors who advise ongraduation requirementsand certify students to theirdeans for graduation.Faculty and a fewdepartmental staff do majoradvising, especially careeradvising in the major (i.e.,what are the best coursesfor a prospective teacher ascontrasted with thoseappropriate for studentswanting to pursue agraduate degree).1. Freshmen are advised atthe Academic AdvisingCenter. 2. Sophomores andabove are advised by theirmajor departments.Incentivesfor fectivenessIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?YesAudits &advising holdsStaff advisorskeep 40-hourweeksInstitutionaland collegelevelassessmentThere is no formalmentoringresponsibility forcollege staff advisors.A few departmentshave mentoringexpectations forfaculty advisors, butthere is no uniformmethod of evaluationof the effectiveness g codebeforeregistrationRequired facultyoffice hoursDegree auditprior tograduationThis is not assessed.Advisement Digest/15

InstitutionThe Universityof AkronNameKarla T.Mugler,Ph.D.TitleAssociateProvost andDean ofUniversityCollegeWho does academic advisingat your school?Each college has a differenta different advisementsystem. In UniversityCollege, the portal of entryfor about 70% of theundergraduates, advising isprovided by a staff ofprofessional advisors whoseprimary responsibility is toadvise students and helpthem prepare for admissionto a degree-granting college.The Colleges of Nursing andBusinesses Administrationalso employ professionaladvisors. In the othercolleges advising is providedby a mixture of facultyadvisors and professionaladvisors; some departmentsassign a faculty member toserve as advisor for adesignated period of time.One college has had somesuccess in employing retiredfaculty members to serve asadvisors, however they arenot always available duringregistration periods or newstudent orientationprograms.Incentivesfor theadvisor?NoStudentcomplianceRegistrationholds until theymeet w/advisorAdvisoradvailabliltyProf. Advisors'apts scheduled;drop-in availableEffectivenessOn-line surveysent tostudents afteraptsIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?Advising is seen asmore than mentoring,but we have notdetermined a way toassess that part of theprocess.Advisement Digest/16

InstitutionThe Universityof SouthernMississippiThe Universityof ToledoNameKara CraigCarol M.BresnahanTitleWho does academic advisingat your school?Director,Division ofUndergraduateStudiesEach of the university's fivecolleges approachesacademic advising in its ownway. One college uses ateam of full-timeprofessional staff to doadvising. Other colleges relyprimarily upon facultymembers in the students'major. At least one collegeuses a combination offaculty and professional staffmembers to advise itsmajors.Vice Provost forAcademicPrograms andPoliciesFor undecided majors,transfers, and several othercategories, we have aprogram run through ourStudent Success Center.Once the students enter acollege, they are advisedwithin the college; once in amajor, typically they areadvised by faculty members.Incentivesfor fectivenessIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?NoSome studentshaveregistrationholdsSupervised bychair/director/dean of unitNo consistentmechanismsacross unitsTo my knowledge,academic advising hasnot been defined andassessed/quantified assuch on our campus.However, I believe thatit should be moreclearly defined(probably asmentoring/teaching)and assessedaccordingly, carryingstrong incentives(rewards andconsequences forsuperior and inferiorperformance). Whilewe do a decent job atpresent, everyinstitution cancontinually improveeffectiveness andefficiency, as well asimproving studentsatisfaction.YesOnline degreeaudit programavailable toadvisorsOnline or inpersonNeeds to beaddressedn/aAdvisement Digest/17

InstitutionUniv ofWisconsinStevens PointNameVirginia M.HelmTitleProvost & ViceChancellor forAcad. AffairsUniv. ofHoustonVictoriaDon SmithProvostUniversity ofGuamDr. HelenWhippySenior VicePresident,Academic andStudent AffairUniversity ofMichigan FlintUniversity sonVice Chancellorfor AcademicAdministrationWho does academic advisingat your school?Some full time professionaladvisors, some faculty whodo it as part of load, and afew faculty who receiverelease time if they advisemany studentsDegree-plan counselors(staff) and faculty in thestudent's majorFaculty in the programsThis differs byschool/college. Even unitswith professional (staff)advisors will claim that thefaculty does the advising,because students usually talkto faculty before seeing astaff advisor.Faculty do most of theadvising, some studentaffairs staff for specialgroups in some colleges, anda small amount of peeradvising in some colleges atthe freshman and sophmorelevel.Incentivesfor EffectivenessFew for faculty;dir of advisingfor full time advBegan regularassessment bystudentadviseesIf advising is deemedto be part of amentoringrelationship, how isthe mentoring part ofit assessed/quantified?It's not.Since we are upperlevel, students come tous having chosen amajor, and so littlementoring is required.faculty do some.We haven't started onthe mentoring, it isenough troubleensuring advisementtakes place.NoDegree plansare checkedand filedStaff haveregular 8-hourdaysWorks great;almost never astudentcomplaint.YesInability toregister forcourses in themajorPosted officehours andmonitoring bychairsMediumNoMost studentscomplyvoluntarilyAdvisorsvoluntarily makethemselvesavailable? Whatmeasure wouldone use todetermineeffectWe have regularstudent satisfactionsurveys, which includequestions aboutacademic advising andrelationships withfaculty.NoSome collegesrequiremeeting withfaculty.Advisors postadvisor timesavailable.Moderateadvisingdependent onfaculty interest.In general noassessment of mentorrelationahips. Someinformation availablefrom student surveys.Advisement Digest/18

InstitutionNameTitleUniversity ofPittsburgh atJohnstownJerrySamplesVPASAUniversity ofSouthCarolinaAikenSuzanneOzmentExecutive ViceChancellor forAcademicAffairsWho does academic advisingat your school?In general, the faculty arecharged with the advisingduties. Several senior staffassist as necessary includingthe Associate VP forAcademic Affairs.Advisement Office with twostaff members coordinatesthe effort and provides someadvising. Each student has afaculty advisor as well.Incentivesfor Signature andspecial advisinglabelRequired as partof job andevaluatedannually90%NoAdvisorapprovalneeded forpre-registrationPart of FacultyEvaluationFacultyEvaluationYesLimited tonone - onlineregistration isan issueAnnualperformancereviewsSpottyOffice hours arepostedDetermined bydepartmentchairs, surveydataEither job dutiesor monitored byacademic unitHighly effectiveUniversi

College, CUNY Anthony Garro Provost and Senior VP for Academic Affairs At the undergraduate level we have a non-faculty advisement staff who advise students regarding general education and graduation requirements. Academic advising in the majors is done by faculty. A combination of faculty and staff are involved in pregraduate school and