CELEBRATING THE DIFFERENCE Professional Local Government Management Makes

Transcription

ICMA AWARDSCELEBRATING THE DIFFERENCEprofessional local governmentmanagement makes

An awards evaluation panelof ICMA members is chargedwith selecting the recipients ofthe ICMA Local GovernmentExcellence Awards. Because of thetime and effort that go into thesedeliberations, ICMA would liketo thank the following evaluationpanel members, who completetheir terms at the 103rd ICMAAnnual Conference:Joseph P. CaseyCounty AdministratorChesterfield County, VirginiaCathy D. DavisonExecutive DirectorAlbemarle CommissionHertford, North CarolinaJustine JonesPresident/CEOStrategic Innovation Partners LLCSuffolk, VirginiaScott T. Morelli (chair, 2016-17)City ManagerSouth Portland, MaineLuba VavrovaMiloslavov, SlovakiaMelissa C. WeissCommunications ManagerWauwatosa, WisconsinThis awards booklet wasdeveloped byKathleen KarasManaging EditorAmy MayersWriterFelicia LittkyLocal Government ExcellenceAwards Program ManagerJoyce Lee BrownService Awards Program ManagerGerald YoungICMA Center for PerformanceAnalyticsICMA AWARDSICMA recognizes the many achievements of its memberswith awards programs that highlight extraordinaryaccomplishments as well as dedicated service tothe profession. The Distinguished Service Award annually recognizesretired members who have made an outstandingcontribution to the management profession and localgovernment. ICMA Honorary Membership is awarded toan individual outside of the local governmentmanagement profession because of his or herdistinguished public service and contributions to theimprovement and strengthening of local government. The Local Government Excellence Awards recognizeindividual achievement as well as outstanding localgovernment programs. Service Awards recognize and celebrate ICMAmembers’ dedication to public service and professionalmanagement at the local level. The ICMA Certificates in Performance Managementrecognize local governments that have made anexceptional commitment to integrating performancemeasurement into their management practices.Distinguished Service Awards. 3ICMA Honorary Membership. 5Local Government Excellence Awards. 6Harvard Scholarship.20Service Awards.21ICMA Certificates in Performance Management .24

DISTINGUISHED SERVICE AWARDThis award is given to a manager who has retired from the profession and made an outstanding contribution to the managementprofession and local government. The award recognizes a manager whose service has been judged by peers as strong orexceptional, and who has made major contributions beyond direct service to local government.Alexander BriseñoAlexander Briseño has a simple philosophy: “gerencia con corazon”—management with a heart, or compassion for the people you serve andwith whom you serve.A native San Antonian, Mr.Briseño served the city for 24 years,including 11 as city manager. Hebegan his career in 1977 as assistant to the city manager; became assistant city manager in 1980; and, aftera national search, was appointed city manager in 1990.As city manager, Mr. Briseño was known for his ability to manage large, complex projects and maintain thecity’s financial health. He created innovative ways forhis executives to understand the community, such asthe Executive Team Road Rally, pairing off top managersto drive through San Antonio, from poor to rich neighborhoods, stop at key points, and answer questions. Heused MBWA (“Management by Wandering Around”)with crews. He also initiated a leadership program formid-level professionals based on principles such asvision, compassion, competence, integrity, and passion. And upon his retirement, the Hispanic Chamberof Commerce created the Alex Briseño LeadershipDevelopment Program.Since he retired in 2001, Mr. Briseño has been professor of public service in residence in the MPA programat St. Mary’s University. Nurturing students’ interest incity management, he assigns municipal research projects, connects them with his network of peers, andencourages participation in the Texas City ManagementAssociation (TCMA), ICMA, and ICMA Student Chapter.Mr. Briseño served short-term chief executiveappointments with public entities such as the SanAntonio Water System and Brooks DevelopmentAuthority. He served on many boards, includingBexar County University Health System, Boy Scoutsof America, and United Way. Additionally, he wasappointed board chairman of the San Antonio WaterSystem, Hispanic Chamber of Commerce, and VIAMetropolitan Transit Authority.Mr. Briseño served on the boards of TCMA andICMA. He is a fellow of the National Academy of PublicAdministration and a founder of the InternationalHispanic Network.Mr. Briseño has received numerous awards for hiscontributions to academics, the San Antonio community, and public service, including the National PublicService Award. Before entering city government, heachieved the rank of captain in the U.S. Army, earningMeritorious Service and Army Commendation medals.Known as a generous colleague, mentor, and friendthroughout his career, Mr. Briseño continues to give freelyof his time, support, and mentoring in his retirement.Rod GouldAfter 35 years of government service,including 29 years in city management,a colleague describes Rod Gould as anambassador for public service, guruof best management practices, andmentor extraordinaire. The cities heserved — Santa Monica, Monrovia, SanRafael, Poway, and Walnut Creek — all were beneficiariesof his forward-thinking approaches to service delivery,finances, sustainability, capital projects, police reform,civic engagement, transportation issues, and ensuringpublic access to high-speed Wi-Fi.2017 I C M A AWA RD SMr. Gould enjoys serving in professional associations for the perspective it provides of local government management and its many practitioners. He hasserved as ICMA Vice President, president of the Leagueof California Cities - City Managers Department, andas a member of the league’s board. He currently serveson the boards of the Institute for Local Government,Davenport Institute for Public Engagement and CivicLeadership at Pepperdine University, and SAGEPublication’s State and Local Government Review.He has taught at the University of SouthernCalifornia’s Price School of Public Policy, San Francisco3

DISTINGUISHED SERVICE AWARDState University, and California State University, LongBeach in the MPA programs and the Stanford LocalGovernment Institute, and has served as city managerin residence at Stanford, Pepperdine, USC, Cornell, andBerkeley. “I am thrilled by the energy, enthusiasm, andsmarts of today’s MPA students” says Gould. “Their manystrengths and skills auger well for public management inthe future.”Mr. Gould provides professional training and consults with local governments. “Helping my active colleagues and staff to solve or manage pressing problemshas multiple rewards,” he says. He is a senior partnerwith Management Partners, serving local governments;director of training for the Center for Public SafetyManagement; and a director of the HdL Companies.Mr. Gould has published articles in PublicManagement, Western City, and Governing magazines, andpresented on issues in emergency preparedness, civicengagement, good governance, police reform, pensionreform, and council-manager relations. He has receivednumerous awards, including the Cal-ICMA Hall of FameAward for Ethics and the Wes McClure Manager ofDistinction Award by the League of California Cities.At this point in his encore career, Mr. Gould enjoysblending teaching, consulting, training, mentoring, andcoaching, particularly to support those rising in the profession. Although local government management is oneof the most demanding professions in society, he believesthat it truly offers some of the greatest opportunities forservice and fulfillment.David R. MoraDuring his more than 35 years in publicservice, Dave Mora has dedicated himself to advancing the local governmentmanagement profession and the menand women who are its practitioners.Mr. Mora’s local governmentmanagement career included fourCalifornia cities (Salinas, Oxnard, Los Gatos, and SantaBarbara), where he was known for his commitment toethics, integrity, and good government.A mainstay of ICMA, Dave served as regional vicepresident (1995-97), president (2001-02), chair of the2006-08 Strategic Planning Committee, and member ofnumerous other committees. He served on the ICMA-RCboard (2005-14) and as board chair (2010-13), andas president of the League of California Cities – CityManagers Department (1991-92).Throughout his career and continuing into retirement,Mr. Mora has mentored peers, colleagues, and youngleaders both professionally and personally. He has provided significant support to emerging leaders throughthe Cal-ICMA coaching program (now incorporated intoICMA) and continues to promote current and futuregenerations of leadership as an ICMA state liaison. Hementored in the California State University MontereyBay “Pay it Forward” program, an initiative serving firstgeneration university students.Mr. Mora’s commitment to public service extends to2016 ICMA4 Awardshis steadfast advocacy for the advancement of Hispanicsin the local government profession, giving them a voicewithin ICMA and state associations. In the 1970s, he wasamong a group of then very young Hispanic local government managers (Seven Samurai) who planted the seedsfor what is now the International Hispanic Network(IHN), and was its first board president (1990-92). Hissupport and contributions continued as the networkincorporated as an independent nonprofit organization in2004. He serves as ICMA staff liaison to IHN, and participates in the IHN Madrinas/Padrinos coaching program.Mr. Mora continues to support and mentor theMunicipal Management Association of NorthernCalifornia (MMANC) and Municipal ManagementAssociation of Southern California (MMASC). He wasinvolved in the creation of the Credentialed GovernmentLeader (CGL) Program, a joint initiative of MMANC,MMASC, and Cal-ICMA, with ICMA recognition. Heworks with MMANC, MMASC, and the California CityManagement Foundation to provide ICMA AnnualConference scholarships to CGL graduates.Throughout his distinguished career Mr. Mora hasserved as a model and inspiration for those pursuing localgovernment management careers. A thoughtful leaderwho provides valuable background, insights, and perspective on local government management issues, Mr. Moraremains active by planning and facilitating meetings andworkshops locally, regionally, and nationally.2017 I CMA AWAR DS

HONORARY MEMBERSHIPHonorary membership in ICMA is awarded to an individual outside of the local government management profession because ofhis or her distinguished public service and contributions to the improvement and strengthening of local government.Dr. Robert L. BlandEndowed Professor of Local Government, Department of Public Administration,University of North TexasDr. Robert (Bob) L. Bland has devotedhis 35-year career to advancing thestudy and practice of local governmentmanagement through service, teaching, and research.Dr. Bland serves as the endowedprofessor of local government in the Department ofPublic Administration at the University of North Texas(UNT). The professorship, named in his honor, wasestablished by MPA program alumni in appreciation forhis contributions to the public service profession. Healso serves as faculty director of the Center for PublicManagement, which provides continuing education tolocal Texas government officials.He has published five books on local governmentfinance including, most recently, the third edition of amainstay in MPA curricula, A Budgeting Guide for LocalGovernment. He has written numerous articles andbook chapters on local government finance and revenue and is a frequent contributor to print and electronic media on topics of concern to city managers andlocal government.An affiliate member of the Texas City ManagementAssociation (TCMA) and ICMA, he was instrumental in establishing the ICMA Student Chapter atUNT in affiliation with the Public AdministrationStudent Association. He was the recipient of the2017 I C M A AWA RD STCMA’s first Terrell Blodgett Academician Awardand ICMA’s Academic Award in Memory of StephenB. Sweeney. He was elected a National Academy ofPublic Administration Fellow in 2012 and twice namedProfessor of the Year by the Public AdministrationStudent Association.For more than 30 years, Dr. Bland has securedfunding from the Hatton W. Sumners Foundation forscholarships for MPA students. He is known for usinghis extensive network of contacts to place internsand entry-level UNT graduates in positions with citiesand counties.“Dr. Bland has the gift to find young men andwomen who will excel in local government and nurturethem throughout their careers,” writes Edwardsville,Kansas, City Manager Michael Webb. “I will be foreverindebted to Bob for his encouragement and support. Heis truly one of the exceptional leaders in this profession.”“Dr. Bland has helped shape the fabric of thecity manager profession in Texas and throughoutthe United States,” adds Waukesha, Wisconsin, CityAdministrator Kevin Lahner. “His lessons on publicfinancial matters still influence me today, more than 15years after being a student in his class. His enthusiasm,passion, and superior teaching skills have had immeasurable impacts on countless city professionals, leadingmany to great heights in our field.”5

AWARD FOR CAREER EXCELLENCEin Memory of Mark E. KeaneEstablished in memory of former ICMA Executive Director Mark E. Keane, this award recognizes an outstanding local governmentadministrator who has enhanced the effectiveness of government officials and consistently initiated creative and successful programs.Bertha Watson HenryCounty Administrator, Broward County, FloridaEarly in her career, Bertha WatsonHenry earned a reputation for beingtough, strategic, and fiscally responsible.In the years since, she has also becomeknown for her character, integrity, andmanagement style, described as inspiring, inclusive, empowering, and compassionate.Broward County administrator since 2008, Ms.Henry oversees nearly 60 agencies, 6,200 employees,and an annual budget of 4.7 billion. Under her leadership, the county: Successfully navigated the 2008-2013 recessionwith stable finances. Since 2014, Broward has beenone of only four counties in Florida with an AAAbond rating from all three credit agencies. Built a new runway at Fort Lauderdale-HollywoodInternational Airport. Restored miles of beachfront, key to Broward’sappeal as a tourist destination. Constructed a new 261.5 million, 714,000-squarefoot county courthouse and 40,000-square-footanimal adoption center. Renegotiated financial agreements to protect itsinterest in its 220 million arena, the fourth largestNational Hockey League venue in the United States. Consolidated several independent 911 systemsinto a single, more efficient system. Broward nowboasts one of the fastest E-911 call answer times inthe nation.President Obama recognized Broward County as anational Climate Action Champion for its role in establishing the Southeast Florida Regional Climate ChangeCompact and Climate Change Action Plan. Broward is2016 ICMA6 Awardsalso one of only 22 governments nationally to participate in the Go SOLAR Rooftop Challenge grant andthe first to receive a 4-STAR (Sustainability Tools forAssessing and Rating) designation.Earlier this year, Ms. Henry demonstrated strongcrisis leadership after a gunman opened fire at FortLauderdale-Hollywood International Airport, killingfive passengers and wounding several others, prompting the largest airport evacuation in the nation’s history. Ms. Henry orchestrated the airport’s return tonormal operations, including reuniting passengers withtheir belongings.A native of Miami, Ms. Henry began her publicservice career in 1978 in the city’s Department ofManagement and Budget. She also served as directorof the Office of Management and Budget and assistantcounty administrator in Montgomery County, Ohio;assistant to the Broward County administrator; Miamiassistant city manager, where she developed a comprehensive plan for the city’s financial recovery; andBroward County deputy county administrator.Ms. Henry promotes employee engagement anddevelopment. Her signature “Lunch with Bertha” feedback sessions offer employees the chance to shareconcerns and ideas. She champions work-life balance,and the American Heart Association has given thecounty a Platinum Level Worksite rating for its programs to promote physical and emotional wellness.Underwritten by ICMA-RC. This award is accompanied bya 5,000 stipend to promote professional development oflocal government managers.2017 I CMA AWAR DS

ASSISTANT EXCELLENCE IN LEADERSHIP AWARDin Memory of Buford M. Watson Jr.This award, commemorating former ICMA President Buford M. Watson Jr., honors a local government management professionalwho has made significant contributions toward excellence in leadership as an assistant to a chief local government administratoror department head.Emily MoonDeputy City Administrator, Issaquah, WAEmily Moon’s quiet yet firm leadershipstyle was best described by Windsor,Connecticut’s fire marshal, a 30-yearveteran of the force, who said, “Iwould follow her into any fire.”Whether in her current position inIssaquah or former position as Windsor’s assistant townmanager, Ms. Moon’s managers consider her a full partner. Issaquah City Administrator Bob Harrison says herelies on her to bring projects to a conclusion and assisthim and elected officials in accomplishing the city’s goals.In Issaquah, Ms. Moon successfully led a citizens’task force that examined complex traffic issues andrecommended transportation improvements. In 2014,the city conducted its first National Citizen’s Survey;Ms. Moon incorporated the results into its capitalplans and operational services.Working with city staff, Ms. Moon completed several major capital projects, including a 15-acre parkdevelopment in the city’s heart and the 5 millionrehabilitation of the municipal pool that brought newlife to a 50-year-old structure on the verge of failure.Ms. Moon assisted in an agreement that resultedin Costco leasing 1.5 million square feet of new officespace in town and investing 26 million in a new transportation infrastructure that is now under construction.2017 I C M A AWA RD SWhen Issaquah discovered that drugs or mentalillness were a major factor in an uptick in homelessness between 2013 and 2016, Ms. Moon was the leadmanager of a multidepartment initiative involving thepolice, human services, parks and recreation, nonprofit partners, and the court system that significantlyreduced the problem.Windsor Town Manager Peter Souza adds that Ms.Moon possesses a great combination of passion, energy,analytic thinking, empathy, integrity, and commitmentto delivering quality local government services.In Windsor, the town charter requires that thetown’s budget be approved by voter referendum. Ms.Moon created a Build-a-Budget Simulator to help educate voters. It allowed residents to adjust the town’srevenues and expenditures to any level they chose, aslong as they ended up with a balanced budget.An empathetic leader, Ms. Moon conceptualizedand enthusiastically led a multidisciplinary team thatcreated an organization-wide employee wellnessprogram that continues to grow each year in participation and program offerings. She also planned andcoordinated a multifaceted service excellence training,and instituted a speaker series and other programsdesigned to help young professionals grow and preparefor future supervisory roles.7

AWARD FOR CAREER DEVELOPMENTin Memory of L. P. CookinghamThis award goes to an outstanding local government administrator who has made a significant contribution to the careerdevelopment of new talent in professional local government management, in honor of former ICMA President L. P. (Perry)Cookingham, who is credited with creating the local government internship.G. Craig WeinaugCounty Administrator, Douglas County, KansasAlthough his current tenure as DouglasCounty administrator has lasted 25years, Craig Weinaug’s public servicecareer spans more than four decades.Born in the community in which henow serves, his career has taken himfrom the heart of Texas to Oklahoma to Illinois. Whilethe positions he’s filled range from public works director to city manager, the real constant in Mr. Weinaug’scareer has been his commitment to nurturing the nextgeneration of managers.He first played a serious role as a mentor in Ardmore,Oklahoma, where he served as city manager nearly 30years ago. Even then, one of his goals was to help youngtalent grow and develop into professional managers witha high standard of ethics and dedication. From the start,he allowed his mentees to hone their leadership skills byleading and involving them in decision-making.Thirteen years ago, Mr. Weinaug started DouglasCounty’s Management Intern program.“Going beyond a weekly meeting, Craig pulls aspiring managers into the very heart of his day-to-dayactivities,” says Travis Machalek, a former intern whois now Estes Park, Colorado’s assistant town adminis-2016 ICMA8 Awardstrator. “He does this by co-locating an emerging manager in his office (quite literally three feet away fromhis desk), routinely debriefing with the mentee afterimportant meetings/conversations/events, trusting thementee fully with projects and information, and caringdeeply about every aspiring manager on a professionaland personal level.”Trinidad, Colorado, City Manager Gabriel Engelandhad no local government experience when he became aDouglas County intern. One of the first things he workedon was the decision to stop buying Styrofoam cups as astep toward making the county government greener.“Seeing it as a simple issue, I drafted a memo forCraig’s signature,” Engeland recalls, “but he refused tosign and instead took this as a teaching moment. ‘If Ihave to use my hierarchical authority to get people tostop buying Styrofoam cups they’ll resist.As a manager, you have to learn the difference between leadingin an executive, top-down fashion, versus a legislative,collaborative style fashion If you use your authoritythe first chance you get, every time, people will look tofight change.’ For Craig to use so small a lesson to teachme the importance of leadership was eye opening. It’ssomething I have taken with me throughout my career.”2017 I CMA AWAR DS

ACADEMIC AWARDin Memory of Stephen B. SweeneyEstablished in the name of the longtime director of the University of Pennsylvania’s Fels Institute of Government, this awardis presented to an academic leader or academic institution that has made a significant contribution to the formal education ofstudents pursuing careers in local government.Dr. Raymond W. Cox IIIProfessor, Department of Public Administration and Urban StudiesUniversity of AkronAs a consultant to local, state, and federal agencies, an adviser to state andlocal elected officials, and an accomplished academic, Dr. Raymond W.Cox III brings four decades of teaching,research, and practical experience tothe classroom as a practitioner-instructor. In a worlddominated by research and publishing, what sets Dr. Coxapart is his dedication to developing the academic skillsof local government managers who want to teach on theuniversity level.Dr. Cox began his career as assistant director ofresearch for the speaker of the Massachusetts House ofRepresentatives. He then moved to Washington, D.C.,to become program director of the National ScienceFoundation’s State Executive Program. Next he servedas chief of staff for the New Mexico Office of theLieutenant Governor. Dr. Cox then became a principalin the consulting firm Innovations in Management,which specializes in management services and trainingfor small governments and small businesses.In addition to his current position at theUniversity of Akron, Dr. Cox has been director ofNova Southeastern University’s Department of PublicAdministration and MPA director and associate professor at New Mexico State University in Las Cruces.2017 I C M A AWA RD SDr. Cox has developed training programs on a variety of topics, including strategic management, communications and interpersonal relations, performanceappraisals and evaluation, parliamentary procedure,labor relations, and ethics. He consulted with the government of Latvia on performance measurement andcareer development training programs for mid-levelmanagers. He has also performed management auditsfor many agencies and consulted with more than 20local government agencies in Minnesota, New Mexico,Florida, and Ohio.Dr. Cox has authored more than 70 academic andprofessional publications and 15 reports for government agencies, as well as more than 60 professionalpapers that have appeared in the leading journals ofpublic management. Currently he is working on anintroductory public management text and a book ondiscretionary judgment and public decision-making.In 2007, he updated the definitive manual, Managersas Teachers: A Practitioner’s Guide to Teaching PublicAdministration, and is participating in its latest update.A member of ICMA for more than 27 years, Dr. Coxhas served as a board member of the Advisory Boardon Graduate Education for 16 years and as its co-chairsince 2012. He routinely teaches workshops on practitioners as teachers at ICMA’s annual conference.9

AWARD FOR EARLY CAREER LEADERSHIPin Memory of William H. Hansell Jr.Established in memory of former ICMA Executive Director William H. Hansell Jr., this award recognizes an outstandingearly-career local government professional who has demonstrated leadership, competency, and commitment to local governmentas a profession.Alexander J. HendersonCity Manager, Kingsburg, CaliforniaAlexander J. Henderson is a highenergy, communicative leader whoseeks to balance progressive policywith traditional values.In his current position since 2014,Mr. Henderson has focused on buildinga business-friendly environment for growth and development. He has fostered renewed investment in the city,welcoming 24 new businesses, the expansion of a largeemployer, Sacramento Container, and nearly 35 millionin overall capital investment. He also devised severalnew pro-business strategies, including two P3 (public/private partnership) programs that promote place makingand mixed-use reinvestment in Kingsburg’s downtown; anew economic development strategy for the KingsburgBusiness Park; and the creation of business improvementzones to incentivize development in targeted locations.In late 2016, Kingsburg was selected as one of fivefinalists (out of 14,000 nominations) for the onlineweb series, Small Business Revolution, starring RobertHerjavec from Shark Tank and Deluxe Corporation’sAmanda Brinkman. Kingsburg was the only city finalistwest of Minnesota.Under Mr. Henderson’s leadership, Kingsburg wasalso designated a Citizen-Engaged Community (2015-17)by the Public Technology Institute.Mr. Henderson places a high priority on communication and transparency, working hard to maintain an open2016 ICMA10Awardsdialogue with residents through the city’s Facebook,Twitter, YouTube, and Instagram accounts, and a weeklyemail newsletter. Regular ‘Coffee Chats’ between residents and city departments help keep the discussioninformal and positive.But Mr. Henderson says that perhaps his most satisfying work has been to support the profession bynurturing young professionals. He created an internshipprogram in partnership with Fresno State’s MPA programthat has graduated four interns in its first two years.Before assuming his position in Kingsburg, Mr.Henderson served as deputy village manager of Bayside,Wisconsin. He is an ICMA Credentialed Manager and aLeadership ICMA graduate (2013). He graduated fromOklahoma University’s Economic Development Institute(2016) and received his certification from the SeniorExecutive Institute of the Weldon Cooper Center forPublic Service at the University of Virginia (2012). Hereceived his master’s in public administration from theUniversity of Wisconsin-Milwaukee.Mr. Henderson is a member of Cal-ICMA, League ofCalifornia Cities, and San Joaquin Valley City Manager’sAssociation. He speaks to local and national audienceson the topic of engagement and the use of social media.Underwritten by ICMA-RC. This award is accompanied bya 5,000 stipend to promote professional development oflocal government managers.2017 I CMA AWAR DS

COMMUNITY HEALTH AND SAFETY AWARDThis award recognizes innovative local government programs or processes that improve the community’s safety, health, and/orwellness, or enhance quality of life for the disadvantaged. Sponsored in part in memory of Carolyn Keane, first wife of ICMA’s fourthexecutive director, Mark Keane, and Bill and Alice Hansell, parents of ICMA’s fifth executive director, William H. Hansell.Populations of less than 10,000Self-Defense Classes Frederick, ColoradoMatthew S. LeCerf, Town ManagerChallenge: In a climate of heightenedtensions with law enforcement, createan opportunity for the public to havepositive interactions with police.Backstory: An American is sexuallyassaulted every 98 seconds. Ninety-onepercent of rape and sexual assault victims are female.Solution: Women’s self-defense classes offered by theFrederick Police Department.Program Implementation: Police Chief Gary Barbourand Commander Todd Norris turned to two officerswho have extensive backgrounds in martial arts andself-defense instruction. They planned a four-hour classwith classroom-style instruction and hands-on practice.To reach the highest-risk demographic—women livingin household

Leadership at Pepperdine University, and SAGE Publication's State and Local Government Review. He has taught at the University of Southern California's Price School of Public Policy, San Francisco Alexander Briseño Alexander Briseño has a simple phi-losophy: "gerencia con corazon"— management with a heart, or com-