Transcription
Technologies Enabling Cross Border PartneringMin Zhu – President & CTOWebEx CommunicationsOct 7, 2004
GlobalizationRegionalEconomyGlobalEconomy
Business EvolutionEnterpriseExtraprise
Extraprise - Partnering
Challenges of Partnering
Challenges of Cross Border Partnering
Technologies Enabling Cross Border PartneringCommunications and Collaboration is the Key!
Email""# #
Ubiquitous Real-Time Communications Network - witchesNetworkOperatingCenterVoiceSwitches
Phone Communications Network% Security Reliability Scalability Quality Global Reach
Telephone - Issues&' Design Selling complex products – eg. Software Training globally
VideoVideo ConferencingTechnology in End-Points
Video"(&)"
Web Changed Everything in Communications andCollaboration** (('& Real-time Web Meeting Applications Technology - Multi-media, performance, security, delivery, global Business – making it relevant to business context
Technology Challenge –“MediaTone” Network for Live Multimedia gCenterWebExSwitchesWebExSwitchesWebExSwitches
Real Time Collaborative Applications Suite
WebEx “MediaTone” Network for Multimedia Communications Security Reliability Scalability Quality Global Reach
WebEx NetworkPSTNWebEx Interactive NetworkInternet
Business Challenge – Relevant -Time Multimedia Delivery Network,)%"'3 /4
WebEx : Web Meeting Applications* 11- 1Learn aboutcompany’s productswith marketingexperts & speakers./'New Service forOnline Sales Calls.11* -Training to usethe products or getcertified. 5* Supporting customersthroughout customerlifecycle.-
Convergence,
Opportunity – Global Partnering ProductivityProductivity & EfficiencyWeb MeetingApplicationsValue 90Value fromInternalInteractions20002010
Web ConferencingServices Market 6.5%MicrosoftWebEx67%RaindanceGenesysOthersSource: Frost & Sullivan April 2004
Subscription CustomersSustained 03Q22003Q32003Q42003Q12004Q22004
Selected Customers/
WebEx GrowthQuarterlyRevenue( 000s) 70,000 60,000 50,000 40,000 30,000 20,000 10,000 019992000Phase I: Launch200120022003Phase II: Market Leader2004Phase III:Expandingthe Opportunity
Center. Phone Communications Network . Web Meeting Applications 1990 2000 2010. Web Conferencing Services Market Share Source: Frost & Sullivan April 2004 WebEx Microsoft Raindance Genesys Others WebEx 67% Microsoft 16.5% Raindance 4% Genesys 3% Others 9.7%. Subscription Customers Sustained Growth 6000 7000 8000 9000 6850 Q3