Min Zhu - President & CTO WebEx Communications Oct 7, 2004

Transcription

Technologies Enabling Cross Border PartneringMin Zhu – President & CTOWebEx CommunicationsOct 7, 2004

GlobalizationRegionalEconomyGlobalEconomy

Business EvolutionEnterpriseExtraprise

Extraprise - Partnering

Challenges of Partnering

Challenges of Cross Border Partnering

Technologies Enabling Cross Border PartneringCommunications and Collaboration is the Key!

Email""# #

Ubiquitous Real-Time Communications Network - witchesNetworkOperatingCenterVoiceSwitches

Phone Communications Network% Security Reliability Scalability Quality Global Reach

Telephone - Issues&' Design Selling complex products – eg. Software Training globally

VideoVideo ConferencingTechnology in End-Points

Video"(&)"

Web Changed Everything in Communications andCollaboration** (('& Real-time Web Meeting Applications Technology - Multi-media, performance, security, delivery, global Business – making it relevant to business context

Technology Challenge –“MediaTone” Network for Live Multimedia gCenterWebExSwitchesWebExSwitchesWebExSwitches

Real Time Collaborative Applications Suite

WebEx “MediaTone” Network for Multimedia Communications Security Reliability Scalability Quality Global Reach

WebEx NetworkPSTNWebEx Interactive NetworkInternet

Business Challenge – Relevant -Time Multimedia Delivery Network,)%"'3 /4

WebEx : Web Meeting Applications* 11- 1Learn aboutcompany’s productswith marketingexperts & speakers./'New Service forOnline Sales Calls.11* -Training to usethe products or getcertified. 5* Supporting customersthroughout customerlifecycle.-

Convergence,

Opportunity – Global Partnering ProductivityProductivity & EfficiencyWeb MeetingApplicationsValue 90Value fromInternalInteractions20002010

Web ConferencingServices Market 6.5%MicrosoftWebEx67%RaindanceGenesysOthersSource: Frost & Sullivan April 2004

Subscription CustomersSustained 03Q22003Q32003Q42003Q12004Q22004

Selected Customers/

WebEx GrowthQuarterlyRevenue( 000s) 70,000 60,000 50,000 40,000 30,000 20,000 10,000 019992000Phase I: Launch200120022003Phase II: Market Leader2004Phase III:Expandingthe Opportunity

Center. Phone Communications Network . Web Meeting Applications 1990 2000 2010. Web Conferencing Services Market Share Source: Frost & Sullivan April 2004 WebEx Microsoft Raindance Genesys Others WebEx 67% Microsoft 16.5% Raindance 4% Genesys 3% Others 9.7%. Subscription Customers Sustained Growth 6000 7000 8000 9000 6850 Q3