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roudCGEITCRISCOctober,2013RobertEStroud2013 ISACA Wasserman Award Winner
RobertEStroudCGEIT2§ VPServiceStrategy&InnovaConCATechnologies§ ChairISACAISOLiaisonSub- ‐commiIee§ ChairCOBITadopConTaskForce§ ImmediatepastmemberISACAStrategicAdvisoryCouncil§ FormerInternaConalVicePresidentISACA\ITGI§ FormerChairCOBITSteeringCommiIee&chiefarchitect§ vesforBaselII§ § or–ITILAdvisoryGroup,V3- ‐Mentor&Reviewer§ Standards&compliance&formerBoardMemberitSMFUSA§ 15yearsBanking–retailandIT§ Author,humoristandIndustryGeeKCopyright 2013CA.Allrightsreserved.
right 2013CA.Allrightsreserved.
Firstawarning!TRADITIONAL GUIDANCE CAUTIONFTSOME MATERIAL MAY BE SUITABLE FOR FORWARD THINKERS4Copyright 2013CA.Allrightsreserved.
PACITYFORINNOVATION5Copyright 2013CA.Allrightsreserved.What’sholdingYOUback?
AdaptedfromJohnWanamaker"Half the money I wespend on advertising ITprocess is wasted; thetrouble is I we don'tknow which half."6Copyright 2013CA.Allrightsreserved.
hJngfiresINFRASTRUCTUREOWNERS7Copyright 2013CA.Allrightsreserved.LOBExecAPPSSUPPORT
ing.8Copyright 2013CA.Allrightsreserved.
Wemustactasone!9Copyright 2013CA.Allrightsreserved.
ndinnovaJon2000Continuous Integration2001William Edwards DemingAgile ManifestoEliyahu M. GoldrattTaiichi Ohno2005Declaration of Interdependence2009opensourceAgile Infrastructure (Agile2009)10 deploys per dayDev & ops cooperation atFlickr (Velocity 2009)agilecloudDevOpsDays Ghent2010DevOps Toolchain ProjectDevOpsDays Sydney,Mountain View, Hamburg,Sao Paulo10Copyright 2013CA.Allrightsreserved.DevOps
thinITOverall goal: Improve the business value of the workdone within ITDelivermeasureablebusiness valuethroughcontinuousand highquality servicedelivery11Emphasizesimplicity andagility in allareas,includingtechnology,process andhuman factorsBreak downbarriersbetweendevelopmentand operationsby enablingtrust andsharedownership,supportinginnovation andencouragingcollaborationContinuouslyoptimize inresponse irementsCopyright 2013CA.Allrightsreserved.Enable thereconstructionof thebusiness fromessentiallynothing but asource coderepository, anapplicationdata backupand baremetalresources
operaJons12Copyright 2013CA.Allrightsreserved.
lopmentProductDeliveryScrum13Copyright 2013CA.Allrightsreserved.Adapted from Lean Strategies for IT Support Organizations (Moonrise Consulting)VelocityProductOperations &SupportKanban
CreaJnga"VelocityCulture”OperationsAs Seen ByOperationsAs Seen ByDevelopment14Source: 80/Source: ce: right 2013CA.Allrightsreserved.Source: http://en.wikipedia.org/wiki/File:Albert Einstein Head.jpgDevelopment
No moreMeetingsWork tasksWork hoursVacation trackingExpense auditsDress codeHRSource: for-happiness.html
ThinkOut- ‐of- ‐the- ‐BoxThe Nine Dots Puzzle16Copyright 2013CA.Allrightsreserved.
ThinkOut- ‐of- ‐the- ‐BoxThe Nine Dots Puzzle17Copyright 2013CA.Allrightsreserved.
ThinkOut- ‐of- ‐the- ‐BoxThe Nine Dots Puzzle18Copyright 2013CA.Allrightsreserved.
rate thisDoAssumeCheckPlanAdjust(Act)Think Again19Test thisCopyright 2013CA.Allrightsreserved.
DevOpsValueinAcJon:VelocityatAmazonAWSMax deployments/hour10,000Mean timebetweendeployments(seconds)11.6.001%Source (Data): Velocity 2011: Jon Jenkins, "Velocity Culture"20Copyright g anoutage
d- ‐to- rity,compliance,performance21Copyright 2013CA.Allrightsreserved.ITatthespeedofbusiness
put/Awareness22Stable&inproducJonCopyright producJon
Backlogitems24hours1- ‐4weeksProductbacklogclientprioriCzes23Copyright tincrement
TGRIDPRIVATECLOUDCopyright 2013CA.Allrightsreserved.PUBLICCLOUD
AutomaConiscriCcalSELF- aJonStorageCopyright loudExternalCloudGridFabric
caJons26Copyright 2013CA.Allrightsreserved.
er,intechnology,inprocess27Copyright 2013CA.Allrightsreserved.
ht 2013CA.Allrightsreserved.
on,communicaCons,andcross- ‐skillingRe- ect,orskunkworks29Copyright 2013CA.Allrightsreserved.
right 2013CA.Allrightsreserved.
vewell- ‐definedrolesand1. ffs?2. AreyourcriCcalprocessesdocumented?3. entonthebenefits?4. CfiedwhataddiConaltrainingmayberequired?5. HaveyouidenCfiedcriCcaltrouble- ithyourDevOpsiniCaCves?31Copyright 2013CA.Allrightsreserved.
ThankyouContact details:Robert E Stroud CGEITEmail: Robert.Stroud@ca.comTel: 1 (631) 880 2544BLOG: www.ca.com/blogs/stroudTwitter: @RobertEStroud32Copyright 2013CA.Allrightsreserved.
LegalNoJceCopyright scriberstoCAmaintenanceandsupportonawhenandif- ‐availablebasis.33Copyright 2013CA.Allrightsreserved.
open source, agile, cloud DevOps DevOpsDays Ghent 10 deploys per day Dev & ops cooperation at Flickr (Velocity 2009) DevOps Toolchain Project Agile Infrastructure (Agile2009) DevOpsDays Sydney, Mountain View, Hamburg, Sao Paulo Agile Manifesto Continuous Integration Declaration of Interdependence 2000 2009 2010 2001 2005
