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Brownies: Meet My CustomersSign In/IntroductionHello!(5 min) Hi my name is .Today you are going to learn how to talk to your customers about Girl Scout cookies and have fun roleplaying while you earn your Meet My Customers badge. Do you know what a customer is? Do youknow what a seller is?Find out where your customers areStep1(Materials needed: butcher paper, Find Out Where Your Customers are worksheet, marker,pencils)(15 min) Pass out worksheet and pencils, ask the girls who they think will want to buy Girl Scoutcookies; who should they ask? Grandparents, neighbors, teachers, etc Write down the girlsresponses on butcher paper for all the girls to see. On the worksheet girls will take what they havebrainstormed as a group to create their own list of potential customers.Teaching Tips: Call on quiet raised hands, call on helpers to pass out the paper and pencilsTalk to some customers(Materials needed: Talk To Some Customers worksheet, cookie menu, pencils)Step2Now that they have a list of customers, the girls need to know how to talk to them about what they areselling? What are the different kind of cookies, what do they cost, what are you doing with the money?(15 min) Have helpers pass out cookie menu. In a group go over each Girl Scout cookie.(use cookie boxprops or pictures). Ask the girls if they know any facts about the cookies. Teach them some facts fromthe cookie fact sheet.(15 min) Next, pass out the worksheet and go over each question with the girls and help them fill outtheir worksheet.Teaching Tips: Some girls will finish faster than others, have girls that finish their worksheet first, goand help other girls.girlscoutshcc.org/cookies 800-322-4475

Snack time (10 min)Practice handling money and making changeStep3(Materials Needed: Play money, scissors, zip lock bags)(15-20 min) Pass out sheet of play money. Have girls cut out their money and put it in a zip lock bag.Ask girls how many boxes of cookies can they buy with 5, 10? How many boxes could they buy ifthey used all of their play money?Teaching Tips: If some of the girls don’t finish cutting out their money, they can fold it up and put it in theirbag to cut later. Remind girls to clean up after themselves. Show them the proper way to carry scissors.Role Play Good Customer Relations(Materials Needed: Cookie Box props, play money, finished worksheets)Step4(5 min) As a group, go over the steps taken so far. Who are your customers? What do your customerswant to know? How do you talk to them? If a customer asked for your advice on what cookie to buy,what would you say and why?(25 min) Split girls into groups of 2 or 3, its time to role play buying and selling cookies! Each group willget boxes of cookies to use as props to sell to each other, and they will use their play money. Remindthe girls to refer to the worksheets they have been working on to practice role playing. Example: Ifthey want to sell cookies to a grandparent, then one of them can pretend to be the grandma, whilethe other girl tries to sell her cookies, asking questions a grandma might ask. Remind the girls to taketurns being the buyer and the seller.Teaching Tips: If you have a group of girls that are shy, try partnering them up with girls that are notStep5Thank your Customers!(Materials needed: Thank you card template, scissors, crayons)(20-30 min) What do you say to a customer every time, even if they don’t buy cookies? We sayTHANK YOU! Have girls decorate their own set of thank you cards to pass out to their customers. Passout Thank you card template, have girls decorate and cut out cards. Cut out cards can be placed in thesame zip lock as the play money.Teaching Tips: If the girls run out of time to cut out their cards, that’s ok. They can cut them out at home.Clean up/Pass out Badges (10 min)

2018-2019 Girl Scout Cookie MenuS’MORESCARAMEL DELITES THANKS-A-LOT Crispy graham cookie and double dippedwith a yummy crème icing anda scrumptious chocolaty coatingVanilla cookies topped with caramel,sprinkled with toasted coconut and lacedwith chocolaty stripesShortbread cookies dipped in rich fudge andtopped with an embossed thank you messagein one of 5 languagesCARAMEL CHOCOLATE CHIPPEANUT BUTTER PATTIES LEMONADES Rich caramel, semisweet chocolate chips,and a hint of sea salt in a chewy cookieCrispy vanilla cookies layered with peanut butterand covered with a chocolaty coatingSavory slices of shortbread with a refreshinglytangy lemon-flavored icingSHORTBREADPEANUT BUTTER SANDWICHTHIN MINTS Traditional shortbread cookiesCrisp and crunchy oatmeal cookieswith creamy peanut butter fillingCrispy chocolate wafers dippedin a mint chocolaty coatingGF!girlscoutshcc.org/cookies 800-322-4475

2018-2019 Girl Scout Cookie MenuS’MORESCARAMEL DELITES THANKS-A-LOT Crispy graham cookie and double dippedwith a yummy crème icing anda scrumptious chocolaty coatingVanilla cookies topped with caramel,sprinkled with toasted coconut and lacedwith chocolaty stripesShortbread cookies dipped in rich fudge andtopped with an embossed thank you messagein one of 5 languagesCARAMEL CHOCOLATE CHIPPEANUT BUTTER PATTIES LEMONADES Rich caramel, semisweet chocolate chips,and a hint of sea salt in a chewy cookieCrispy vanilla cookies layered with peanut butterand covered with a chocolaty coatingSavory slices of shortbread with a refreshinglytangy lemon-flavored icingSHORTBREADPEANUT BUTTER SANDWICHTHIN MINTS Traditional shortbread cookiesCrisp and crunchy oatmeal cookieswith creamy peanut butter fillingCrispy chocolate wafers dippedin a mint chocolaty coatingGF!girlscoutshcc.org/cookies 800-322-4475

Find Out Where Your Customers AreMake a list of people you want to talk to about buying cc.org/cookies 800-322-4475

2017-2018 Girl Scout Cookie GoalMy goal is boxes! I made this goal because Draw a picture of what your troop wants to do with the cookie money that you earn.girlscoutshcc.org/cookies 800-322-4475

What would you say?A customer asks for your advice about which cookiesto buy.A customer buys cookies, and says she wants to comeback later to buy more.A customer tells you that she used to sell cookies as aGirl Scout.Cookie Facts There 8 different kinds of Girl Scout cookies. Thin mints, Caramel delites, Shortbread, Peanut Butter Sandwich,Peanut Butter Patties, Lemonades, Thanks-A-Lot, and Girl Scout S’mores. Thin mints, are the top-selling Girl Scout Cookie in America. Shortbread is the longest running Girl Scout cookie. All of ABC’s Girl Scout Cookie varieties are cholesterol free. For every box of Girl Scout Cookies you buy, more than two-thirds of your purchase price is put to use byGirl Scout councils in your community. The first national Girl Scout Cookie sale was held in 1936. Thin Mints, Thanks-A-Lot, Lemonades and Peanut Butter Patties are vegan. All of ABC’s Girl Scout Cookie varieties have a trans-fat value of zero grams per serving and have NO partiallyhydrogenated oils. Thanks-A-Lot Girl Scout Cookies speak five different languages—English, Spanish, French, Chinese and Swahili! ABC does not use any artificial preservatives or artificial colors in our Girl Scout Cookies Imitated but never duplicated, Peanut Butter Patties have been in our Girl Scout Cookie line for more than 30 years.They are the third-best-selling Girl Scout Cookie and are among the top 10 best-selling cookies in America. The first known cookie sale by Girl Scouts was in 1917 in Muskogee, Oklahoma.

Brownies: Talk to some customersYour customers are going to have lots of questions about cookies. This worksheetwill help you know how to answer their questions.Girl Scout cookiesare 5 a box.We plan on goingcamping with ourcookie money!Thin Mintsare myfavorite!What are yougoing to dowith your cookiemoney?How much doGirl Scoutcookies cost?What is yourfavoritecookie?Questions:How much does a box of Girl Scout cookies cost?Which cookie is your favorite? Why?Can I donate a box of cookies to the troops?How long have you been a Girl Scout?Do you have any vegan cookies?What do you plan on doing with your cookie money?What are some questions you think your customermight ask?girlscoutshcc.org/cookies 800-322-4475

What would you say?A customer asks for your advice about which cookiesto buy.A customer buys cookies, and says she wants to comeback later to buy more.A customer tells you that she used to sell cookies as aGirl Scout.Cookie Facts There 8 different kinds of Girl Scout cookies. Thin mints, Caramel delites, Shortbread, Peanut Butter Sandwich,Peanut Butter Patties, Lemonades, Thanks-A-Lot, and Girl Scout S’mores. Thin mints, are the top-selling Girl Scout Cookie in America. Shortbread is the longest running Girl Scout cookie. All of ABC’s Girl Scout Cookie varieties are cholesterol free. For every box of Girl Scout Cookies you buy, more than two-thirds of your purchase price is put to use byGirl Scout councils in your community. The first national Girl Scout Cookie sale was held in 1936. Thin Mints, Thanks-A-Lot, Lemonades and Peanut Butter Patties are vegan. All of ABC’s Girl Scout Cookie varieties have a trans-fat value of zero grams per serving and have NO partiallyhydrogenated oils. Thanks-A-Lot Girl Scout Cookies speak five different languages—English, Spanish, French, Chinese and Swahili! ABC does not use any artificial preservatives or artificial colors in our Girl Scout Cookies Imitated but never duplicated, Peanut Butter Patties have been in our Girl Scout Cookie line for more than 30 years.They are the third-best-selling Girl Scout Cookie and are among the top 10 best-selling cookies in America. The first known cookie sale by Girl Scouts was in 1917 in Muskogee, Oklahoma.

Imitated but never duplicated, Peanut Butter Patties have been in our Girl Scout Cookie line for more than 30 years. They are the third-best-selling Girl Scout Cookie and are among the top 10 best-selling cookies in America. The first known cookie sale by Girl Scouts was in 1917 in Muskogee, Oklahoma.