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Heathrow AirportOverviewNJ4J4bJ15HANY LEJ3A408M4SIA3044PSH ATC H L A N EPAJ4aAvisBudgetPod ParkingT2 & T3Long StayBusinessA3113T3Short StayT2Terminal 3Short StayHeathrow ExpressCentralBus StationHeathrow ConnectUndergroundBuses & coachesHeathrow ExpressTerminal 2A30USJ14UndergroundA4Heathrow ConnectBuses & coachesM25UndergroundCheck-in2Heathrow ExpressHeathrow ConnectDeparturesLevel 3 (Check-in level)3Level 2 (Gates A1–A23)4Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6Arrivals78A315T4IS TAShort StayNESROADBuses & coachesA3044ArrivalsOnward travelSixtRD1AD’STerminal 4Heathrow Airport rminal 5Long stayET1aT5T2 & T3Heathrow AirportShort StayShort tionalAlamoKA4B AT H ROA DT5A3044RAYA4LondonDEH ROADDollarThriftyA312A437THBATAON ROM25A4WAAYSloughReadingThe WestOOL LEWM4M4Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.A315T4Long Stay& BusinessA300km0mi1km0.5km0.5mi1.5km1mi
Terminal 5Check-inLevel 3DeparturesDeparturesFast Track11VATrefundsSecurityOversizebaggage456Fast Track987Zone E1210Security16 1714131815Oversizebaggage19Zone AZone J3Zone BZone CZone DZone FZone GZone H2120EntranceEntranceShoppingBootsComing SoonExcess Baggage CompanyT5 Fine Art GalleryWHSmithEntranceEntranceFood and drink5166, 12179, 18ServicesCafésCaffè Nero1Bars and restaurantsComing Soon8, 14Heathrow Airport overviewCheck-in12DeparturesLevel 3 (Check-in level)34Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6ArrivalsArrivals7Onward travel8Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.3Bureau de change7, 10, 15VAT refunds13managed by TravelexCheck-inCash machineLevel 2 (Gates A1–A23)20AssistanceBritish AirwaysSky Flyers SoloTravelexContentsEntranceCommercial exports11PostboxEscalatorRepack areaInternet facilityTelephoneToiletsLiftMulti-faithprayer room2Accessible toiletAllBaby careAllOversize baggage 4, 19PharmacyFree Wi-Fi is available throughout the terminal.5VAT refunds14managed by Travelex
Terminal 5DeparturesLevel 3 (Check-in level)1643514621711813158791110SecurityDown to19 British AirwaysGalleries LoungeSouthGates A1–A23 10 minsTransit toGates B32–B48 15 minsGates C52–C66 20 minsBoots2DeparturesLevel 3 (Check-in level)3Level 2 (Gates A1–A23)4Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6ArrivalsArrivals7Onward travel8Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.Food and drink713ServicesBars and restaurantsComing SoonAirline loungesDixons Travel10Gordon Ramsay Plane Food14Wagamama16417The Harry Potter Shop5The Macallan Boutique129LiftBureau de change1GiraffeW HSmithEntrancefrom Check-inGates C52–C66 20 mins18HarrodsCheck-inGates A1–A23 10 minsCollectionGlorious Britain1Fast TrackGates B32–B48 15 minsEntrancefrom Check-inAccessorizeHeathrow Airport overviewSecurityTransit toShoppingContents126British AirwaysConcorde Room15Travelex2, 8, 11VAT refunds8, 11managed by TravelexBritish Airways3Galleries Lounge NorthPharmacyBritish Airways19Galleries Lounge South12Cash machineCustomsCommercialexportsCommercial exports 19EscalatorInformationFree Wi-Fi is available throughout the terminal.PostboxStairsToiletsAccessible toilet AllBaby careAllVAT refunds8, 11managed by Travelex
Terminal 5DeparturesLevel 2 (Gates A1–A23)Transit toGates B32–B48 15 minsGates C52–C66 20 minsA10A8A9A11A12A13 / A1439353855475354A16 / A17A1543565232414645514356789101112131458Gates A1–A710 minutes walkPret A MangerPlay areaPlaza Premiumlounge at Gate A7161517183619282021Boots2SmythsonSunglass Hut307, 59931Ted Baker23The Bookshop by WHSmith54Bvlgari48Tiffany & Co.20Cartier21Watches of Switzerland40WHSmithDior3, 4, 5, 6, 817World Duty FreeWorld Of WhiskiesDixons Travel12Duty Free Cigarettes13Fortnum & Mason29Gucci22Cafés1626, 5214Food and drink1Hermès19Pret A Manger452Kurt Geiger10Starbucks43Louis Vuitton32Bars and restaurants25Caviar House & Prunier383Level 2 (Gates A1–A23)4Prada18Fortnum & Mason The Bar33Terminal 5B (Gates B32–B48)5Reiss11Itsu35Terminal 5C (Gates C52–C66)6Pilots Bar & Kitchen27Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.Shoe Shine Company2428, 51The Crown RiversBritish Airways50Galleries Lounge NorthTravelexBritish Airways34Galleries Lounge South139Quiet zone35, 42, 49VAT refunds38managed by a Premium Lounge55, 56, 57, 58InformationAccessible toilet AllBritish Airways37, 44customer services47Internet facilityBaby careAllLiftMulti-faithprayer roomPlay areanear Gate A3Priority seatingLevel 3 (Check-in level)Paul SmithRolexBureau de changePersonal ShopperLoungeCheck-in810 minutes walkAirline lounges15, 41, 46Heathrow Airport overview727Services60Bottega VenetaComing SoonArrivals26Gates A18–A23BurberryChanelOnward travel2534 British AirwaysGalleries Lounge SouthBe RelaxArrivals23Up toShoppingDepartures222457Up to50 British AirwaysGalleries Lounge NorthContents603348374212Map404449 59293031Free Wi-Fi is available throughout the terminal.53Drinking 55, 56, 57fountain
Terminal 5DeparturesTerminal 5B (Gates B32–B48)B48 / B47B46B45B44B43B42231111045129687B39B32 / B3315B3413B35B36B38B3716Up to14 British AirwaysGalleries loungeShoppingBe RelaxBootsHeathrow Airport overviewCheck-in12DeparturesLevel 3 (Check-in level)3Level 2 (Gates A1–A23)4Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6ArrivalsArrivals7Onward travel8Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.12Starbucks7Bars and restaurantsDixons Travel9Wetherspoon ExpressHarrods511ServicesCafésComing SoonSunglass HutContentsFood and oneInternet facilityToilets2Airline lounges13British AirwaysGalleries lounge14Accessible toiletAll1Baby careAllDrinkingfountainAll12LiftWHSmith6British Airwayscustomer servicesWorld Duty Free8Bureau de change15Multi-faithprayer roomPharmacyTravelex3, 10SeatingVAT refunds10managed by TravelexFree Wi-Fi is available throughout the terminal.VAT refunds10managed by Travelex
Terminal 5DeparturesTerminal 5C (Gates row Airport overview1Check-in2DeparturesLevel 3 (Check-in level)3Level 2 (Gates A1–A23)4Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6ArrivalsArrivals7Onward travel8Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.7MapC54ShoppingC532WHSmith3World Duty Free4StarbucksC52ServicesFood and drinkBootsC66C651Assistance5Internet facilityBritish Airwayscustomer services6LiftTelephoneToiletsCash machineMulti-faithprayer room7EscalatorPharmacy2InformationSeatingFree Wi-Fi is available throughout the terminal.Accessible toilet AllBaby careAllDrinkingfountainAll
Terminal 5Arrivals213456729288309101131333213From UK and IrelandArrivalsFromInternational Arrivals 14Public area321Passenger area410 1156 e18EntranceEntranceShopping5Excess Baggage Company1Sim LocalVoyager EntertainmentWe Know LondonWHSmithWorld Duty FreeEntranceServicesBootsBradley Smith Hair Express BarUp to19 British Airwaysarrival lounge8103, 1711513, 147AssistanceAirline lounge19British Airwaysarrival loungeCash machineTelephoneEscalatorTicket salesHelp pointHeathrowExpress21, 25Internet facilityAirport information616National ExpressLift28, 31BaggageenquiriesUndergroundLost property22–2427ToiletsFood and drinkContentsCa è NeroHeathrow Airport overview1Check-in2DeparturesLevel 3 (Check-in level)3Level 2 (Gates A1–A23)4Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6ArrivalsArrivals7Onward travel8Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.18, 2620M&S Simply Food2Baggage reclaimMeeting pointBureau de changeSeatingTravelex12, 15, 29, 30Car rentals deskAccessible toiletAllBaby careAllStairs9Free Wi-Fi is available throughout the terminal.Drinkingfountain32, 33
Terminal 5Arrivals (Onward travel)Ground floorFrom UK and IrelandArrivalsPassenger areaPublic area321410 19141816Up to17 British Airwaysarrival loungeEntranceDown toEntranceDown toUndergroundHeathrow Expressfor Terminal 4 changeat Heathrow CentralConnect �1213–1516a–b19–2117–1826ShoppingBus and coach stop allocation5Group travelExcess Baggage Company1Hotel Hoppa, Hotel by bus,T4 Hilton Hotel26–27Express coach – National Express11–15Bradley Smith Hair Express BarSim LocalVoyager EntertainmentWe Know LondonWHSmith8103, 15114Food and drinkContentsCaffè NeroHeathrow Airport overview1Costa CoffeeCheck-in2M&S Simply FoodDeparturesLevel 3 (Check-in level)3Level 2 (Gates A1–A23)4Terminal 5B (Gates B32–B48)5Terminal 5C (Gates C52–C66)6ArrivalsArrivals7Onward travel8Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018.ServicesBoots16, 2418216 16a 16bNational Express Coach / RailairOxford the AirlineTransport for London (TfL) – drop / stand7AssistanceAirline lounge9101–8Staff bus N1 / N524Staff bus N22517British Airwaysarrival loungeHelp pointTelephoneInternet facilityTicket salesLiftLost propertyAirport informationHeathrowExpress19National Express14255Meeting pointBureau de changeUnderground20–23SeatingTravelexBA and BA crew coaches21Business parking, Long stay22Bus StopCar rental (off airport)Dollar, Thrifty, Sixt28Car rentals deskCar rental (on airport)Avis, Budget, Europcar, National,Alamo, Enterprise, Hertz19Car parking (off airport)Click Park, Purple Parking,Purple Parking Business, Reeds2912, 13ToiletsSmoking areaAccessible toilet AllStairs8Baby careTaxi rankCash machineEscalatorFree Wi-Fi is available throughout the terminal.26All
Enterprise Europcar National Alamo Dollar Thrifty Avis Budget Avis Budget Sixt Version 45 Heathrow 2018 LHR Airports Limited. Published April 2018. Co nte s Heathrow Airport overview 1 Check-in 2 Departures Level 3 (Check-in level) 3 Level 2 (Gates A1–A23) 4 Terminal 5B (Gates B32–B48) 5 Terminal 5C (Gates C52–C66) 6 Arrivals Arrivals 7 Onward travel 8 Heathrow Airport Overview. 7 5 6 .
