Harnessing The Power Of Influencer Marketing For Charities

Transcription

HARNESSINGTHETITLEPOWEROFTEXTSUBTITLE TEXTINFLUENCERS

CONTENTSHARNESSING THE POWER OF INFLUENCERS FOR CHARITIESTHE INFLUENCERMARKETINGLANDSCAPEA LOOK ATBEST-IN-CLASSGETTING THEOPPORTUNITY RIGHTGUIDING PRINCIPLESFOR SUCCESSEIGHT&FOUR - EFFECTIVENESS DEEP DIVE2

THE INFLUENCERMARKETING LANDSCAPE

BROAD VARIETYFrom Nano andMicro to Macro andMega Influencers.Over the last ten to twelve years the world of influencer marketing has dramatically changed. The term ‘influencer’ wasn’t evenused. At best, people were referring to bloggers and their editorial heavy blogs. Nowadays, you have many different types ofinfluencers which we at eight&four categorise as being the nano, micro, macro and mega influencers. They span every interestarea under the sun, have a huge variety of follower and authority levels and could be producing anything from copy to short films.

MASSIVE REACHDanTDM has 21mYouTube subscribers.UNICEF has 183k.As the number and variety of influencers has grown, so has the reach of these individuals. Whilst you still get influencers withsmall, niche but just as powerful followings, you’re also now looking at individuals with tens of millions of subscribers. This oneexample of UK video games blogger, Dan TDM, gives you some extent of the potential scale. He has over 21 million YouTubefollowers, compared to Unicef’s 183k. As charities need to continuously find ways of reaching new audiences, influencers providea real opportunity to deliver on this.

HUGEINFLUENCELeading social mediastars have the power tomake, break and evenlaunch products.With all this variety and reach comes huge influence. By now, most people are familiar with one of the original UK YouTube stars,Zoella. She’s an example of how influencers can not only make or break products and brands that they endorse and talk about,but they’re even launching their own personal product ranges. That’s when they’re not busy getting their debut novels ghostwritten for themselves. Influencers nowadays, have the power to make a real impact on a business or organisation’s bottom line.

THE NEWCELEBRITYFrom YouTube to TV, thelikes of Joe Suggs arecutting throughculture.Finally, for the Strictly fans amongst us, is a reference to Joe Suggs. He’s a proof point of how the world of influencers has movedbeyond existing solely within social media channels. He’s graduated from being a big star on YouTube to hosting mainstreamtelevision shows like The One Show and being a star of Saturday nights. Influencer profiles are increasingly far greater than a likeor follow count. Influencers are cutting through culture and are clearly the new celebrity.

A HUGE OPPORTUNITYFOR THE CHARITY SECTOR

A LOOK AT BEST-IN-CLASS

Content Creation for AwarenessTopMan and CALM’s #DontBottleItUp campaignLove Island contestant Chris Hughes was signed up to be an ambassador for mental health charity CALM. He became theface of their #DontBottleItUp campaign which saw him feature in content about how he deals with anxiety issues. As along-term partner of CALM, Topman, amplified the content, boosting traffic to CALM’s website by 485%. Over 120 millionsocial impressions and 1.4 million views of the video were achieved.

CALM X TOPMAN #DONTBOTTLEITUPA LOOK AT BEST-IN-CLASSA MASS AWARENESS CAMPAIGN TO LAND AN ORGANISATION’S CAUSE.USE OF A HIGHPROFILE CELEBRITYINFLUENCERRELEVANCE TO A BIGTALKING POINTTHROUGHOUTCULTUREAN INCREASEDDISTRIBUTION VIA ALONG-TERM BRANDPARTNERSHIPHUGE LEVEL OFSOCIAL IMPRESSIONSAND VIDEO VIEWSEIGHT&FOUR - EFFECTIVENESS DEEP DIVE11

Ambassador Talent, Fundraising and User Generated ContentBeko and UNICEF’S #EatLikeA Pro campaignAppliances brand Beko harnessed influencer marketing and itsrelationship with football to generate 1million for UNICEF. Usinginfluencer marketing platform Whalar, they created shareablecontent for an Eat Like A Pro initiative, generating three millionengagements to date. Each influencer was asked to produce threepieces of content and Beko pledged to donate 1 to UNICEF everytime a post was shared using the hashtag #EatLikeAPro.

@allthatisshe@thecutlerychornicles

UNICEF X BEKO #EATLIKEAPROA LOOK AT BEST-IN-CLASSAN INFLUENCER EXTENSION TO A BROADER CAMPAIGN, PROVIDING REACH AND ENGAGEMENTUSE OF HIGH PROFILECELEBRITYINFLUENCERSA MOVE AWAY FROMBROADCAST TOENGAGEMENT ANDUSER-GENERATEDCONTENTTACTICS THATINCREASED THE LEVELOF CONTENT ANDCOVERAGEA CORPORATEPARTNER PROVIDINGPLEDGES FOR EARNEDCOVERAGEEIGHT&FOUR - EFFECTIVENESS DEEP DIVE14

Content Creation for AwarenessRefuge and Lauren Luke - How to look your best the morning afterIn 2012, Refuge partnered with YouTube make-up artist Lauren Luke for a powerful video campaign.Thousands of women experience domestic violence in the the UK every day, yet it remains a hidden crime. Research showsthat 65% of women who experience domestic violence keep it hidden. Refuge wants women to break their silence, realisethey aren’t alone and reach out to get help and support. In her short, unsettling video, make-up artist and popular bloggerLauren Luke appears on screen with severe cuts and bruises to her face, that she then provides a tutorial on covering up.The video amassed 2.5 million views and the campaign received more than 550 pieces of coverage around the world, fromAustria to Argentina.

REFUGE HOW TO LOOK YOUR BEST THE MORNING AFTERA LOOK AT BEST-IN-CLASSINFLUENCER MARKETING FOR CONTENT CREATION AND CUT-THROUGHUSE OF ANESTABLISHEDAUTHORITY WITHIN ANINTEREST AREAMIRRORING OF APOPULAR YOUTUBECONTENT FORMAT;MAKEUP TUTORIALSFLIPPING A PLATFORMNORM ON ITS HEADFOR MAXIMUM IMPACTSHOCK VALUEGENERATING HUGEONLINE SHARING,WORD-OF-MOUTHAND COVERAGEEIGHT&FOUR - EFFECTIVENESS DEEP DIVE16

TITLE TEXTSUBTITLE TEXTInfluencer Campaign Extension Driving Awareness and ParticipationBoxed Water #ReTree Campaign with National Forest FoundationThe goal of the campaign was to encourage environmentally conscious consumption and fight against deforestationglobally. Teaming up with micro influencers and the National Forest Foundation to launch a 3 month social campaign, thatmeant for every Instagram Post promoted with #ReTree, they promised to plant two trees in national forests. The campaigninvolved 20 micro influencer posts - which is less that 1% of the final campaign size.As a result Boxed Water has planted more than 790,000 trees in areas affected by deforestation and wildfires, with thehashtag used more than 12,000 times and continuing to be used. They have now evolved their hashtag to be #BetterPlanet.FOOTER17

BOXED WATER #RETREE CAMPAIGNA LOOK AT BEST-IN-CLASSINFLUENCER CAMPAIGN EXTENTION, INCEASING AWARENESS AND PARTICIPATIONCOST EFFECTIVEEXTENSION OF ABROADER MARKETINGCAMPAIGNA MOVE FROMBROADCASTING TOAUDIENCEENGAGEMENT ANDPARTICIPATIONA WAY TO GENERATEEXTENSIVE USERGENERATED CONTENTAND EARNED REACHREAL WORLDIMPACT; 790,000NEWLY PLANTEDTREES IN AREAS MOSTIN NEEDEIGHT&FOUR - EFFECTIVENESS DEEP DIVE18

Content Creation to Reach New AudiencesWWF Priority Places #TooLatergram campaignWWF’s campaign was designed to highlight disappearing landscapes across the globe. Playing off the popular #Latergram hashtag, WWFpartnered with nine travel influencers to launch its own #TooLatergram campaign. The influencers posted beautiful images of WWF’s PriorityPlaces and received hundreds of comments from users saying they’d like to visit the location. As viewers swiped through the carousel featurethey saw the current state of these landscapes which have been affected by pollution, clear cutting and climate change. The captions under theimages read: “Unfortunately, you won’t be able to visit this place anymore. #TooLatergram But there are still places that need our help to besaved.”Instagrammers all over the world participated in the conversation without any need for translation, sharing and liking the posts countless timesand showcasing the power of the simple campaign format that reaches audiences where they already spend time. Although the effects ofclimate change and environmental destruction have already been covered in traditional media, using Instagram allowed WWF to share itsmessage with a new audience on a platform they prefer. With 81% of Gen Z believing they can have an impact on social or environmental issuesby using social media, brands should consider leveraging the platforms where this group of digital native consumers spends time to activelyengage them around CSR efforts.

WWF #LATERGRAMA LOOK AT BEST-IN-CLASSINFLUENCER MARKETING TO CREATE CONTENT AND REACH TO NEW AUDIENCES.USE OFINFLUENCERS TOREACH BEYONDTRADITIONALAUDIENCESSMART TACTICS THATGRAB USERS’ATTENTION AND DRIVEENGAGEMENTTAPPING INTO THEHUGELY POPULARHASHTAG TREND ANDINTEREST AREAA CREATIVECONCEPT OFCONTRASTS TO LANDAN IMPORTANTMESSAGEEIGHT&FOUR - EFFECTIVENESS DEEP DIVE20

GETTING THEOPPORTUNITY RIGHT

WHO HOLDSINFLUENCE FOR CHARITIES?EIGHT&FOUR - EFFECTIVENESS DEEP DIVE22

WHO HOLDS INFLUENCE FOR CHARITIES?HARNESSING THE POWER OF INFLUENCERS FOR EESSERVICEUSERSEIGHT&FOUR - EFFECTIVENESS DEEP DIVE23

QUESTIONS WE NEED TO ANSWERINFLUENCER MARKETING FOR CHARITIESWHAT’S THE BEST ROLEINFLUENCERS CAN PLAY?EIGHT&FOUR - EFFECTIVENESS DEEP DIVE24

THE MARKETING FUNNELHARNESSING THE POWER OF INFLUENCERS FOR RATIONADVOCACYEIGHT&FOUR - EFFECTIVENESS DEEP DIVE25

WHAT ACTIVITIES SHOULD YOUDO WITH INFLUENCERS?

INFLUENCER ACTIVITIESHARNESSING THE POWER OF INFLUENCERS FOR MONIALSAMBASSADORCONTENTEIGHT&FOUR - EFFECTIVENESS DEEP DIVE27

HOW SHOULD A CHARITY SEARCHFOR AND SELECT INFLUENCERS?Charities should look for shared organisation values, relevant experience to the charity’s cause or those that have a point ofview on the subject matter.Buzzoole Report Stats (2016) Nearly one third of social media influencers regularly support charities on their channels Three quarters (74%) of influencers said that raising awareness of the causes they are about was a key priority to them 87% said sharing their own personal experiences and helping people (61%) were important Of Buzzoole’s network of 60 UK influencers, 92% have volunteered time to work for a charity. 28% do so every month Childrens’ and cancer charities were the most popular charities to write about

INFLUENCER SELECTIONINFLUENCER MARKETING FOR NFLUENCERASKS ANDBRIEFINGOur work with Marie Curieset clear objectives forinfluencer marketing. To goabout influencer selection,we had a quality scoringsystem to ensure the righttargets were approached.Our strategy went into a lotof detail about how weshould go aboutapproaching and workingwith individual influencers.Find our more by contactingus oncaroline@eightandfour.com.EIGHT&FOUR - EFFECTIVENESS DEEP DIVE29

INFLUENCER SELECTIONINFLUENCER MARKETING FOR CHARITIESThere are a world ofmethods and tools outthere to help you identifyand contact influencers,such as the Klear toolused at eight&four.But before you rush inand select your targets,you need to be clearabout the type of personyou want to be workingwith.EIGHT&FOUR - EFFECTIVENESS DEEP DIVE30

SHOULD A CHARITY PAYINFLUENCERS A FEE?Usually charities wouldn’t pay for influencers, instead trading on goodwill from the individual and therelationship that’s built. Be wary of any paid for partnerships as there could be a lot of scepticism from thepublic.

INFLUENCER TRANSPARENCYHARNESSING THE POWER OF INFLUENCERS FOR CHARITIESEIGHT&FOUR - EFFECTIVENESS DEEP DIVE32

HOW CAN CHARITIES PROTECT THEMSELVESFROM THE RISKSOF INFLUENCERRISKMARKETING?There is a risk that charities may associate themselves with the wrong kind of influencer who gets a negativebacklash. For example, Logan Paul, the US based influencer created an extremely controversial video on aJapanese suicide forest. Due diligence is absolutely critical - ensure you’re influencer isn’t associated with anythingthat would be controversial for your brand and has no plans to be in the future.

INFLUENCER AUTHENTICITYHARNESSING THE POWER OF INFLUENCERS FOR CHARITIESBRANDPERSONALITYAND VALUESINFLUENCERPERSONALITY,VALUES ANDEXPERIENCESEnsure your brand personality and values are a match withyour influencer’s to create the most natural and authentic fit.EIGHT&FOUR - EFFECTIVENESS DEEP DIVE34

INFLUENCER AUTHENTICITYHARNESSING THE POWER OF INFLUENCERS FOR CHARITIESThis shows thelaziness that someinfluencers have inattention to detail!Ensure yourinfluencer caresenough aboutgetting the postright.EIGHT&FOUR - EFFECTIVENESS DEEP DIVE35

THE RISKS OF INFLUENCER MARKETINGHARNESSING THE POWER OF INFLUENCERS FOR CHARITIESINFLUENCERTRANSPARENCYSome key watch outs. Alwayswork with influencers that aretransparent about theirpromotional posts and havegenuine rather than boughtfollowers. At eight&four we usean influencer tool to helphighlight this but you can usuallyspot this if engagement levelsare low but follow numbers arehigh.INFLUENCERFRAUDEIGHT&FOUR - EFFECTIVENESS DEEP DIVE36

HOW SHOULD WE EVALUATEINFLUENCER MARKETING?

MEASURING THE ROI OF INFLUENCER MARKETINGHARNESSING THE POWER OF INFLUENCERS FOR CHARITIESThe answer here relatesback to your originalobjectives and themarketing or supporterfunnel. These storiesshow how muchinvestment is increasingaround influencermarketing, yet howthere’s often littleunderstanding of itseventual impact. Youneed to have a clearstrategy upfront, a meansof measuring activitiesand you have to take astep back rather thanblindly doing campaignafter campaign.EIGHT&FOUR - EFFECTIVENESS DEEP DIVE38

GUIDING PRINCIPLESFOR SUCCESS

PURPOSEFUL PLANNING What is your marketingfunnel? Where can influencermarketing make themost impact? What are yourobjectives and goals forinfluencer marketing, inthe long-term from abrand perspective andin the short term withcampaigns?

What do you stand foras a brand andorganisation? Therefore, what types ofinfluencer andpersonality would yoube best to work with? What are the sharedvalues you need toensure between brandand influencer?SENSIBLE SELECTION

AUTHENTIC RELATIONSHIPS Do your influencers trulyunderstand and supportyour brand andorganisation? Has the influencer gotexperience if the causesyou focus on? How can you ensureeach influencer is astrong advocate andcommunicator for you?

How are you keepingtrack of your influencermarketingmanagement? Are you building a realrelationship that’scomplimentary anduseful to both parties? Do you have directaccess to eachindividual rather thanhaving to go throughplatforms andintermediaries?POSITIVE COLLABORATIONS

Do you know whatyou’re setting out toachieve? Have you got the toolsin place to monitor,analyse and react toresults in the short andlong term?RESULTS DRIVEN FOCUS

TO DISCUSS ANY INFLUENCERMARKETING CAMPAIGNS YOU’REPLANNING, GET IN TOUCH!tony@eightandfour.com

There is a risk that charities may associate themselves with the wrong kind of influencer who gets a negative backlash. For example, Logan Paul, the US based influencer created an extremely controversial video on a Japanese suicide forest. Due diligence is absolutely critical - ensure you're influencer isn't associated with anything