Building Relationships As Introverts - Madison Nonprofit Day

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Building Relationships asIntrovertsLisette KhalilKayla ThomasOperations DirectorMarComm ManagerLK: Intro to Kayla KT: Intro to Lisette, KT announce ‘ice breaker/social experiment’, LK announce Q A with question cards

Are you an introvert?Extrovert vs. IntrovertKT

ExtrovertHow do yourecharge?KTIntrovert

Checklist of 23 Signs You’re an IntrovertFrom Huffington Post Interview w/Sophia Dembling, ‘The Introvert’s Way: Live aQuiet Life in a Noisy World”Other IntrovertTraitsLK You find small talk incredibly cumbersome Networking makes you feel like a phony You go to parties, but not to meet new people You can feel alone in a crowd You notice details that others don’t You actively avoid shows/performances that might involveaudience participation You’re a writer You’re in a relationship with an extrovert

Real live introverts married to extrovertsExtrovert/IntrovertRelationshipCase StudyLK and KT

Introverts 101What makes us tick?KT

Introverts 101Social BehaviorKT We get more energy and recharge when we arenot around other people. Downtime doesn’t feel unproductive, butnecessary. We literally shut down when it’s time to be alone.

Introverts 101SocialBehaviorKT

Introverts 101Work FlowLK Thinking and creating is easier alone than ingroups. We alternate between phases of work andsolitude, and periods of social activity. We benefit from less office chit chat and thrive onhaving serious conversations.

Introverts 101Work flowLK

Introverts areawesomebecause we are:LK with KT additions Thoughtful Observant Focused Concise Able to think through complex issues Good listeners Independent/self-sufficient

Introverts 101MisconceptionsKT

Introverts KT Shy Socially anxious Awkward Quiet Hermits Not competitive

Introverts es-how-to-tell-45720643676KT: Here is a short clip from the Today show. We’ll hear from Carolyn Gregoire of the Huffington Post and Dr. Charles Sophy explain ways to tell, and dispel common misconceptions about introverts.

5 Strategiesfor SuccessSocial BehaviorKT

GREAT NEWS!Strategy #1Recognize ThatYou Are anIntrovertYou’re an Introvert! Understand that introverts and extroverts have different assets, andthat’s okay. We live in an extroverted society, learn to champion your introvertedtraits. Learn more about your needs and what makes you great.KT: Quotes from ‘Quiet’ Storytime, KT discovering she was an introvert, dealing with the aftermath, accepting and embracing the label.

Give yourself permission to recharge. It is a necessity.At Home Self Care:Strategy #2Create Time forRechargingKTBe ActiveTake another NapListen to MusicGet OutsideDo an Art ProjectEnjoy NatureRead a bookMeditateTake A NapOrganize a Closet Just BreatheEat WellMow the Lawn5 Min Alone in CarWatch NetflixPlant FlowersFind a HobbyGo to the SpaPretend your bathroom is the spaGo to a Coffee Shop

We get each other and aren’t offended by our need to be alone orquiet. We need someone to listen to us too.Strategy #3:Befriend OtherIntrovertsKTBONUS: Tips for our extrovertedfriends in the roomWe love you! Also, we need your support TIPS to love your introvert:1. ‘Tired’ is code for ‘we’re done withpeople’2. If we don’t respond to your text/email/ESPECIALLY phone call rightaway, give us time, we just need space.3. We need to be mentally preparedto see people.

You have plans, now what? How full is your battery?Strategy #4:Plan for YourSocialExperiences Prep your people Scan for your safe zone How to avoid small talk Ask Questions! Plan your talking points Plan for a change in plan But if plans cancel KT

What are your cues that you need to recharge?Strategy #5:Create SocialCues for Yourselfand Loved Ones Are you tired? Irritated?. Short tempered? Brain dead? Communicate that you need alone time Create a ‘safe’ word When is your ‘bubble’popped?

5 Strategiesfor SuccessWork Flow

The Realities There will be meetings There will be teams Networking is necessary Annual fundraisers (ie high social environments) arerequired Developing relationships is critical to success

Look ahead in your calendar and ask yourself Strategy #1:Anticipate YourOwn Needs When will my energy account be running on empty? After a team meeting? After attending a conference? After a fundraiser? How long will I need to recharge? 30 minutes? A few hours? A few days?

Pre-Meeting/Event/Team Activity: PrepareStrategy #2:Plan Your EnergyUse What do you need to accomplish? What questions will you ask? What do you need to say? What materials could you bring to speed things along? Stock Up On Energy Schedule “prep time” on your calendar Build in mini-breaks Be deliberate about time in the car

Be deliberate about making time to recharge alone At the Office: Build the expectation within your office/team for alonetime:Strategy #3Create Time forRecharging Sign on the door time Block off time on calendar for think time Put phone on “do not disturb” setting Turn off Outlook message pop-ups Reward colleagues/supervisors who leave you alone byproducing excellent work products that they need!

Most meetings energy drainStrategy #4:Schedule FewerMeetings How to attend fewer meetings? Use a project management tool Share a timeline early in a project Schedule a pre-project meeting when many decisions are maderather than spreading them out through a project Demonstrate efficiency in lieu of meetingsExample off hours – staffing office on a Saturday when student intern is working. Office is quiet, we get tons of work done, everyone is happy.

Let the extroverts usetheir gifts too!Strategy #5:Recognize theGift of theExtrovertYour extrovert colleagues love to talk.Let them talk! Buddy up at a networking event. Let your buddy askquestions, tell stories, and introduce both of you tothe room Position extroverts at events as greeters, crowd flow,floaters, etc. Prep extroverts with efficiency tools prior to meetings(timelines, lists, processes, etc)

Introversion at WorkMarketing and Communications

Make it Manageable Take a beat Even in the digital world, you do not need to respond immediatelyExample A:Set the Pace forCommunications Acknowledge, respond when ready “Thanks for your comment. I’m thinking about this and will get back toyou later.” “I’m not able to commit to anything over the phone, but send me anemail and I’ll check out the information.” “I only have a few moments before my next meeting, but will gladly lookat this later in the week.” Find communication tools Say Hello to Trello https://trello.com/wwhf

Put out notifications for staffto preserve brain space But be inviting Example B:Carve out CreativeTime

Introversion at WorkDevelopment and Operations

Development: Grant WritingExample A:A Different TakeonDevelopmentLook for roles that can be accomplished well individually.Grant writing & managementWe are good listeners. Listen to donors and learn about their connection to the organization.We cut to the chase and are authentic breath of fresh airWe want less frequent, meaningful interactions Annual Appeal One-on-one meetings with funders Give a tour Show your org Pepper in touches that are not face-to-face Be the conductor coordinate, facilitate, prepare (not schmooze) Be yourself

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Employer Share detailed job duties “Introverts welcome” Incorporate practical skills exercises into interview processExample B:Position YourselfFor Success Deliberately plan employee work spacesEmployee Focus on your strengths Carefully examine job duties and anticipate which ones will be mostdraining Writing skills are key

Introvert ResourcesHuffington Post: 23 Signs You’re Secretly An IntrovertHubSpot: Think Marketing Is Just for Extroverts?4 Things Introverts Bring to the TableSusan Cain: The Power of Introverts TED TALKSusan Cain: Quiet: The Power of Introverts in aWorld That Can’t Stop Talking

Questions?Lisette KhalilOperations DirectorWisconsin Women’s Health FoundationWwhf.orglkhalil@wwhf.orgKayla ThomasMarketing and Communication ManagerWisconsin Women’s Health menshealth

Susan Cain: The Power of Introverts TED TALK Susan Cain: Quiet: The Power of Introverts in a World That Can't Stop Talking. Questions? Lisette Khalil Operations Director Wisconsin Women's Health Foundation Wwhf.org lkhalil@wwhf.org Kayla Thomas Marketing and Communication Manager