Transcription
While you are waiting Review Week 8 Reading, “Summaryof Stephen Covey’s 7 Habits.”
Welcome BACK!UW Sometimes and Aspiring Supervisor SeriesWeekTitleSkills to Train Employees1Being a Flexible Supervisor2Learning & TrainingSkills to Coach3Listening is the Key!4Questions & AccountabilityBreak. No class.5Everyday Coaching & FeedbackSkills to Engage & Collaborate6To Coach or To Improve7Dealing with Difficult SituationsSkills to Delegate8Managing Projects & Processes
Managing Projects and ProcessesLearning Objectives: Manage time better by distinguishing between urgent and important tasks. Compare process and project improvement models.AGENDA1.2.3.4.5.6.7.8.Covey’s 7 Habits of Highly Effective PeoplePutting First Things FirstUrgent vs. ImportantTools for Managing ProjectsTools for Managing ProcessPlanning a Staff Retreat at UWLetter to MyselfGraduation!!
Page 28th Habit (www.slideshare.net/LudovicBourgoin)
Page 27 Habits and SASS skillsDependence to IndependenceIndependence to Interdependence1. Be Proactive4. Think win-win2. Begin with the end in mind5. Seek first to understand, thento be understood3. Put first things first6. SynergizeAt your table Identify things from SASS that relate to the 7 Habits. Write them in packet.
Page 3-4Individually, work on Take a momentto consideranswers to thethree questions. Complete theUrgency Index.See Page 3See Page 4We’ll share your thoughts after the next task.
Page 5IMPORTANTUrgentNot UrgentIDeadline-driven projectsHandling CustomersCrisesIIPreventionCoachingBuilding relationshipsEmpoweringNOT IMPORTANTIndividually, write activities in each gridUrgentNot UrgentIIISome:InterruptionsPhone callsEmailsMeetingsIVTriviaBusyworkIrrelevant mail, email
Page 5Urgent vs. ImportantIUrgent &ImportantIINot Urgent &ImportantIIIUrgent &Not ImportantIVNot Urgent &Not ImportantWhich grid am Iin the most?
Page 5In pairs.Find a new partner and share Share your thoughts to the last TWOexercises. What do you want to spend more time doing? What activities take time from important things youwant to do? What changes would you like to make?
Page 6Project vs. ProcessProjectManagementProcessManagement Temporary One-timeendeavor Ongoing Same thing overand-over againThe management of these two systems is oftenvery different and requires different tools.
Page 6Project Management: Sample ToolsMicrosoft Project Software
Page 6Project Management: Sample Tools5 PM
Page 7Project Management: Sample ToolsTraining Resource Center Office LogNameOffice Routine (Opening and Closing)DateFromToMessageResolution4/6MaryLisaSet up brainstorming time for Union 101group4/6LisaKellyCarol Buckingham from Dimensions calledKelly returned call 11/7you back.Still looking for dateUse a good ol’ fashion Clipboard
Page 7Project Management: Sample ToolsDate ichelleEnter trainings in databasefrom binder10/2110/21DRShannonAdd start time/end time toworkshop sign-in sheet10/2210/27DRNatalieSchedule live U101 for (F)Jan 14. See DR for timeCommentsHard copyon counterUse a good ole Clipboard
Page 7Project Management: Sample ToolsFree blog(wordpress.com)
Page 8Process ManagementCritical Functions Identify tasks that must beperformed Even if primary personresponsible for task is absent. Also identifies the back-upperson who has been trained.DailyWeeklyMonthly
Page 8Critical Functions – continuedTaskTimingTRC Office ManagementPrimaryBack-upRespond to email to TRCDailyElizabethOffice StRespond to TRC logDailyOffice StBradleyPick up & sort mail1:30 dailyHRBradleyNew Staff Workshop SupportConfirm TITUDaily AMElizabethBradleyEmail reminders3 days priorElizabethAnnaIndividually. Identify some critical functions in your unit.
Page 12A letter to myselfWrite a short letter to yourself dated3 months from today.Name 1 3 things you have donedifferently as a result of this series.Place yourself in the future. Be specific.Write in the past tense as ifaccomplishments were already in the past!
Congratulations!Never doubt that asmall group ofconcerned citizens canchange the world.Indeed, it is the onlything that ever has.
Things to know Try-OutCard What do you want to try this week? List of classesAfter SASS Post-series survey questions via email Recommend SASS to others(registration link for spring 2013)“Why should we hire you?”
Covey’s 7 Habits of Highly Effective People 2. Putting First Things First 3. Urgent vs. Important 4. Tools for Managing Projects 5. Tools for Managing Process 6. Planning a Staff Retreat at UW 7. Letter to Myself 8. Graduation!! Learning Objectives: Manage time bet
