Transcription
inelliSanJoséStateUniversityAJEEP
gnment
arningObjectives cationmaterials. bypublicrelationspractitioners. icationinpublicrelations. rprose. stedinamorein- licRelations
y:PearsonEducation.ISBN:13- ‐978- ‐0- ‐205- ‐21167- crelationspractitioners. ea.Value:100points. tudentpartners.Value:75points. ochure.Eachpersonwillwritehisorherown250to300- ‐wordstory.Value:75points. ritea4- hperson. msetc.Value:75points. gscalefortheclass:484- ‐500A 384- ‐399C 468- ‐483A368- ‐383C450- ‐467A- ‐350- ‐367C- ‐434- ‐459B 334- ‐349D 418- ‐433B368- ‐383D400- ‐417B- ‐350- ‐367D- ‐0- ‐399Fail
MailLetterDueOct.3NewsletterdueDirectMailLetterdue
serif,decorative)TraditionalMediaInternet- gDirectMailPostscriptFundraisingLetter
ntroductiontotheCourseThis6- vernmentdecision- e,mightbetranslatedintolossofsalesforafor- rocessistheRACEModel.
ctingin- thing.Strategicthinkingisusedforthefollowing:1. campaign2. etheobjectives3. andtodeterminehowresultswillbemeasured.
3Whatareobjectives?Objectives: Arestatedintermsofoutcomes Shouldbelinkedtotheorganization’sobjectives ational ngstonotearethatthisobjectiveistime- nalobjectives.Motivationalobjectivesarebottom- oobjectives.Forexample,iftheobjectiveis:
tegies.Forexample,forstrategy1,sometacticscouldbe: DevelopaFacebookpage, WriteafeaturestoryfortheSanJoseMercuryNews caltelevisionshow Anotherinterviewforalocalradiostation Holdaspecialeventthatincludessigningupvolunteers. exttime.
trolledMedia. result,wemightnotmeetourintendedobjectives. sournewproductwithitscompetitors.Wescoreawin!
aptoday’skeypoints: PublicRelationsisaprocess search,Action,Communication,Evaluation l stics.
SPECIALIZED WRITING IN PUBLICRELATIONSAn Introduction
PR DEFINITION--ROBERT HEATH & TIMOTHY COOMBS“Public Relations is the management function thatentails planning, research, publicity, promotion, andcollaborative decision making to help anyorganization’s ability to listen to, appreciate andrespond appropriately to those persons and groupswhose mutually beneficial relationships theorganization needs to foster as it strives to achieve itsmission and vision.”
BOUNDARY SPANNERS PR practitioners carry management’s views to publics &public’s views to management Publics are any group of people who are important inour communication effort
RACE MODEL Research Action Communication Evaluation
RESEARCH PHASE IN PUBLIC RELATIONS Used to identify the problem To define audiences To formulate strategies To test messages To prevent crises To sway public opinion To measure success
PRIMARY AND SECONDARY RESEARCH Primary is new, original information From surveys, polls, focus groups, interviews Secondary involves use of existing information Polls Magazines Websites Online data bases
ACTION PHASE To set objectives To develop communication strategies and tactics To determine how to measure results
OBJECTIVES/ACTION PHASE Stated in terms of outcomes Linked to organization’s objectives Informational & motivational objectives Campaigns typically have both
INFORMATIONAL OBJECTIVES Increase knowledge or awareness and distribute key messages Example:To increase brand recognition among working mothers by30% in six months There is a time limit set for particular results
MOTIVATIONAL OBJECTIVES Involve changing attitudes and influencing behavior Bottom-line oriented Quantifiable Example: To build consumer sales and market share by 10% in6 months. Easy to measure through sales figures
STRATEGIES/THE ACTION PHASE Describe in concept how to achieve an objective A PR plan can have one or more strategies Link them back to objectives Example: “To inform community members about Habitat forHumanity’s volunteer needs using traditional and online media”
EXAMPLE STRATEGY #2 “To develop a partnership with San Jose StateUniversity students and faculty.”The partnership is designed to result in more volunteersfrom the university.
COMMUNICATION PHASE: TACTICS Tactics are the communication actions used to carryout the strategies These include websites, special events, news releases,feature stories, television appearances, press kits, anda variety of other communication activities
EVALUATION PHASE Usually done at the end, but can be built into middle ofcampaign to test effectiveness Look back to objectives to determine how to measure success If meet or exceed goals—the campaign is a success If not successful—analyze why—it can help you do better nexttime
TWO PRIMARY CATEGORIES OF PR WRITING Uncontrolled media Writing for gatekeepers such as editors/news directors They can change what we write Risk the story won’t come out as intended Controlled Media We are the gatekeepers & control the final version of thestory
CONTROLLED MEDIA WRITING The next 5 class sessions: Speeches Newsletters Brochures Web Writing Direct Mail
lex.Therearethreehallmarksofagoodspeech:1. Simplestructure–abeginning,amiddleandanend2. ers3. tepsinWritingaSpeech:1. everalthings:
2a. anthethoughtofgainingsomething.b. or.Thereare4basictypesofaudiences: s,pictures,etc.togetyourpointsacross ries,flashyvisuals. weresomewhereelse.Theymaybepolite,but
powerfulquotes,startlingstatistics&stories. lsoneedtodetermine:c. meeting,acrisisresponse?d. torium,asmallconferenceroom?e. plish.Whenyouinterviewthem: Usetaperecorder hearthemsayitinownwords hespeechWritedownthoughts,topics,ideas,quotes.
ent
RESEARCH PHASE IN PUBLIC RELATIONS Used to identify the problem To define audiences To formulate strategies To test message
