Transcription
CMS Enterprise IdentityManagement (EIDM)Help Desk Contact InformationWorking Copy Version 0.3Note: Working Copy versions delivered to theclient for review will be published as a MajorVersion.Client has agreed to review these documentsas as-is, ongoing, “work-in-process” draftsand working copy versions.Revision: January 20171CMS EIDM Help Desk Contact Information
This page is intentionally blank.CMS EIDM Help Desk Contact Information
Help Desk InformationApplication(Help Desk Name)PhoneE-mailAgents and Brokers (FFM - A/B)(XOSC)855-267-1515cms feps@cms.hhs.govASETT(ASETT Help Desk)703-951-6810asett@actionet.comBCRS Web(COB&R Help Desk)888-268-6495cobrhelp@strategichs.comBundled Payments EFT(Bundled Payments Help e Help Desk)703-206-6199servicedesk@cognosante.comCisco WebEx SaaS(WebEx Support)410-786-3090(Option 1)OTS WebEx@cms.hhs.govCOB(MAPD Help C Help SC)855-267-1515CMS feps@cms.hhs.govCSR(MAPD Help Desk)800-927-8069mapdhelp@cms.hhs.govDBidS/ DMEPOS(CBIC Help I Help Desk)646-458-6740ECRSHelp@EHMedicare.comELMO(MAPD Help Desk)800-927-8069mapdhelp@cms.hhs.govEPPE(EPPE Help Desk)844-377-3382eppe@cms.hhs.gove-RPT(MAPD Help Desk)800-927-8069mapdhelp@cms.hhs.govESD(ESD Application Support)FCSO aka The Spot(FCSO Help Desk)TBD855-416-4199TBDFCSOSpotHelp@FCSO.com1CMS EIDM Help Desk Contact Information
Application(Help Desk Name)FFSDCS(ASP Help Desk)Gentran(Gentran (MCARE/HDT Help 7-1515cms feps@cms.hhs.govcjrsupport@cms.hhs.govIC (Innovation Center)(IBOSC and IC Help Desks)844-711-CMMI(Option #1)844-280-5628800-381-4724ISV(ISV Help lligen.comISV-Support@cms.hhs.govMACPro(MACPro Help Desk)301-547-4688MACPro HelpDesk@cms.hhs.govMARx(MAPD Help 267-1515CMS feps@cms.hhs.govMDR(MAPD Help Desk)800-927-8069mapdhelp@cms.hhs.govMED(EUS Help Desk)866-484-8049eussupport@cgi.comMLMS(MLMS Help Desk)N/AMyCGS(MyCGS Help min.comNovitas(Novitas Help pen Payments(Open Payments Help s Value aka PV(PV Help Desk)888-734-6433pvHelp Desk@cms.hhs.govPMDA(PMDA Help Desk)443-775-3226pmda1115 cvp help@cvpcorp.comMLMSHelp Desk@cms.hhs.gov
Application(Help Desk Name)PhoneE-mailPQRS(QualityNet Help &R/STAR(EUS Help Desk)866-484-8049eussupport@cgi.comQARM(ESRD Help C Help MS Salesforce and Force.comInformation Center)888-734-6433(Option 515CMS feps@cms.hhs.govSERVIS(XOSC)855-267-1515CMS feps@cms.hhs.govSHOP/SHIM(SHOP Call Center/Support)800-706-7893N/ASLS(SLS Support)N/Asls@navahq.comT-MSIS(T-MSIS Help Desk)N/AT-MSIS HelpDesk@cms.hhs.govUCM(UCM Help Desk)844-826-3375ucmsupport@cms.hhs.govVMS Client Letter(GDIT Technical Help Desk)443-275-6946(Option 2)THD@gdit.comzONE(XOSC)855-267-1515CMS feps@cms.hhs.gov3CMS EIDM Help Desk Contact Information
CMS EIDM Help Desk Contact Information 1 Help Desk Information Application (Help Desk Name) Phone E-mail Agents and Brokers (FFM - A/B) (XOSC) 855-267-1515 cms_feps@cms.hhs.gov ASETT (ASETT Help Desk) 703-951-6810 asett@actionet.com BCRS Web (COB&R Help Desk) 888-268-6495 cobrhelp@strategichs.com Bundled P
