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Impor tant Information About Your2014-2016 3.0L TDI Audi

ContentsAbout This Booklet . 1Overview . 2Software and Hardware Updates . 3Maintenance Schedule . 6Emissions Limits . 6Extended Emissions Warranty Coverage . 7Customer Notices . 9IMPORTANT WARRANTY INFORMATION

About This BookletOn December 18, 2017, Volkswagen Group received approvalfrom U.S. regulators, including the Environmental ProtectionAgency (EPA), for an emissions repair to address emissionssystem issues in Model Year 2014-2016 Audi Q5, A6, A7, A8 andA8L 3.0L TDI vehicles.The following pages outline the emissions system updates thatare now available free of charge for your Model Year 2014-2016Audi 3.0L TDI vehicle and the extended emissions warrantycoverage that will be provided for vehicles that receive the repair.You can also read about the impact these updates will have onyour driving experience as well as instructions on maintainingyour vehicle post-repair.We encourage you to carefully review the information in thisbooklet and, if you have any questions, please contact AudiCanada Customer Care at audicarecanada@audi.ca or 1-800-8222834.1

OverviewU.S. regulators have determined that Audi vehicles equipped with a3.0L 6-cylinder TDI engine do not comply with prescribedemissions standards in the U.S. that prohibit the use of defeatdevices that reduce the effectiveness of emissions control systems.Similar standards also apply in Canada. The emissions controlsystems in affected vehicles allow NOx emissions to exceed legallimits during typical driving conditions.2

Software and Hardware UpdatesAn emissions repair is available free of charge from yourpreferred Audi dealership in Canada for your Model Year 20142016 Audi 3.0L TDI vehicle. This repair will bring your vehicleinto compliance with the emissions standards to which it wasoriginally certified. Owners and lessees are expected tocomplete the repair.IMPORTANT INFORMATIONThe nationwide Settlement provides cash payments foreligible owners and lessees in possession of a Model Year2014-2016 Audi Q5, A6, A7, A8 or A8L who receive theEPA-approved emissions repair.The Settlement must be approved by Courts in Ontario andQuébec before the settlement program begins in Canadaand before a claim can be made for the cash payment.If you are an owner or lessee in possession of a Model Year2014-2016 Audi Q5, A6, A7, A8 or A8L, you can elect toreceive the EPA-approved emissions repair before thesettlement program begins without losing any right to thecash payment that may be available to you under theSettlement.Emissions Repair: Through the emissions repair, Audi willremove the software that reduced the effectiveness of yourvehicle’s emissions control system and install new emissionscontrol software designed to function effectively in all normaldriving conditions. During the repair, your authorized Audidealer will also install updated emissions control systemhardware components – specifically a new Lambda Sensor.Model 2014 vehicles will also receive a new Cylinder PressureSensor with Glow Plug.3

Drivers may notice some differences in vehicle operationcharacteristics after the repair, but other than as described in thisbooklet, drivers should not notice any adverse changes in fuelconsumption, or vehicle reliability, durability, performance,drivability, or other driving characteristics.The software and hardware upgrades approved by the EPA will onlychange the way your car’s engine and emissions control systemsinteract.The emissions repair will affect your car in the following ways: Engine sound may differ somewhat from your vehicle’s prioroperation. There might be a difference in combustion noisefrom the engine that may be noticeable during vehicle warmup. The potential change in sound will not result in anynoticeable changes to the driving characteristics of yourvehicle. Shift Patterns – The shifting behaviour has been adapted to runwith slightly higher engine speeds during vehicle warm-up andwhen driving at high altitudes. Diesel Exhaust Fluid (DEF) Consumption – DEF (also known asAdBlue ) consumption for your vehicle may change. ModelYear 2014 and 2015 vehicles may experience an increase of 1040% on average, while Model Year 2016 vehicles may onaverage experience a decrease. The exact amount of the changewill vary depending on driving style and other factors. Thismeans some drivers will need to refill the DEF tank morefrequently, possibly in between service intervals for A6 and A7models.4

Fuel Consumption – Your vehicle’s fuel consumption mayincrease by up to 1.4 L/100 km. The range of this increase isdue in part to the change in the Government of Canada’sfuel consumption rating system that came into effect as ofthe 2015 model year. However, it is important to note that,as with all vehicles, an individual’s on-road fuel consumptionresults may vary depending on driving style and habits. On-Board Diagnostic (OBD) System Changes – Your OBDsystem’s operations will be modified based upon theagreement with the EPA and will be compliant with existingemissions standards. We do not anticipate that themodification will affect the OBD system in a manner thatwould make identification and repair of any componentsdifficult, compromise warranty coverage, or compromiseyour vehicle’s ability to pass any periodic provincialemissions tests to which it may be subject. Furthermore, theextended emissions warranty coverage outlined in thisbooklet offers additional protection for any OBD-relatedissues. These OBD system changes should not be noticeableto you and do not have any impact upon drivingcharacteristics.The emissions repair is available at no cost to you. Your dealerwill complete the emissions repair in approximately 1.5 hours. Ifyou come in for the repair, Audi will provide you with a loanervehicle at zero cost to you.There are occasionally outstanding recalls that your vehicle maybe subject to. Any such open items will be completed at thetime of the emissions repair and may require increased time atthe dealer. You will be notified of any outstanding recalls andthe duration of the service action when calling in to scheduleyour appointment.5

Maintenance ScheduleThe emissions repair of your Audi does not affect therecommended vehicle maintenance schedule for oil changeintervals, Exhaust Gas Recirculation (EGR) cleaning and DieselParticulate Filter ash loading as described in your maintenancebooklet. AdBlue (also known as Diesel Exhaust Fluid) usagemay increase and, as a result, require more frequent refilling ofyour AdBlue tank.We do not anticipate that the repair will affect the On-BoardDiagnostic (OBD) system in a manner that would makeidentification and repair of any components difficult,compromise warranty coverage, or compromise your vehicle’sability to pass any periodic provincial emissions tests to which itmay be subject.Furthermore, the extended emissions warranty coverageoutlined in this booklet offers additional protection for any OBD-related issues. These changes should not be noticeable to youand do not have any impact upon driving characteristics.Emissions LimitsAfter the repair, your vehicle will be brought into compliancewith the same emissions standards to which it was originallycertified.Two labels will be installed under the hood of your vehicle afterthe repair is completed. The first label is an emissionsmodification completion label and the second is a VehicleEmissions Control Information (VECI) label.6

Extended Emissions WarrantyCoverageWarranty PeriodThe warranty period for this “Extended Emissions Warranty” isthe greater of: 10 years or 193,000 km, whichever occurs first, from thevehicle’s original in-service date; OR 4 years or 77,000 km, whichever occurs first, from thedate and mileage of the completion of the emissionsrepair.The vehicle’s original in-service date will be identified by anauthorized Audi dealer and refers to the date that the vehicle wasoriginally leased or sold to a retail customer, or, if the vehiclewas first placed in service as a “demonstrator” or “company” car,the date that such vehicle was first placed in service.Parts Covered Under Extended Emissions WarrantyThe Extended Emissions Warranty covers the entire emissionscontrol system, including (1) all components which are replacedas part of the emissions repair, and (2) any component which canreasonably be impacted by effects of the emissions repair.The Extended Emissions Warranty shall cover the following partsor systems: The entire exhaust gas after treatment system, including theDiesel Oxidation Catalytic converter (DOC), the SelectiveCatalytic Reduction (SCR) Catalyst, the Diesel Particulate Filter(DPF), the dosing injector and other Diesel Exhaust Fluid (DEF)system components, any exhaust flap, and all sensors andactuators; The entire fuel system, including fuel pumps, high pressurecommon rail, fuel injectors, and all sensors and actuators;7

The Exhaust Gas Recirculation (EGR) system, including EGRvalve, EGR bypass valve, EGR cooler, EGR filter, all related hosesand pipes, and all sensors and actuators; The turbocharger system including all related hoses and pipes,all sensors and actuators; The Engine Control Unit (ECU) and the Transmission Control Unit(TCU); and The On-Board Diagnostic (OBD) system, and any malfunctionsdetected by the OBD system.Additionally, the engine long block warranty shall cover the enginesub-assembly that consists of the assembled block, crankshaft,cylinder head, camshaft, and valve train.In our continuing efforts to assure proper performance of your Audivehicle, your dealer will diagnose and replace the emissions-relatedcomponents listed in this section, if necessary, at no cost to you aslong as the vehicle remains within the time and mileage limits of theemissions warranty extension.This emissions warranty extension covers only the diagnosis andreplacement of the emissions-related components listed in thissection. Should you ever sell the vehicle, this emissions warrantyextension is fully transferable to subsequent owners.This emissions warranty extension will not cover: Any damage or malfunctions caused by installation of emissionsrelated parts not certified by the EPA or California Air ResourcesBoard (CARB), including such damage or malfunction to partsneeded for proper diagnosis of a covered part; or Damage or malfunctions caused by outside influence, such asdamage due to an accident, or vehicle misuse or neglect, butonly if the damage or malfunction is causally related to theaccident or vehicle misuse.All existing warranty provisions remain in effect. The extendedemissions warranty includes parts, labour, and applicable taxes. Theextended emissions warranty shall not void or supersede anyexisting warranty.8

TransferabilityThis extended emissions warranty is fully transferable tosubsequent owners.Warranty NoticeAll normal warranty provisions remain in effect.Customer NoticesFor vehicles that do not receive the emissions repair, certainemissions-related replacement and repair parts associated withthe old emissions system will no longer be available from Audi.Accordingly, in the future, if your unrepaired vehicle requiresmaintenance and repairs of the emissions system, we may need toinstall parts associated with the emissions repair, and in somecases, install all aspects of the emissions repair. This may lead tochanges to the vehicle’s operation or performance as discussed inthis booklet.If the vehicle has been modified by the customer prior to receivingthe emissions repair in a manner that may yield a non-compliantemissions system (for example, removal of a catalyst, installationof parts that impact emissions or emissions-related parts, ormodifications to the Engine Control Unit (ECU) or computersoftware of the vehicle), Audi may not be able to perform theemissions repair until the customer corrects such modification.9