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Feature ChecklistSee all the ways Vend can help your business, from sales to reporting to inventory.

Table of ContentsKey features 1Sales 1Receipts 2Payment types 2Vend integrated payments 3Inventory 3Reporting 4Hardware 5Products 5Pricing and promotions 5Customer relationship management 5Retail administration 6Staff management 6Ecommerce 7Vend ecommerce 7Support 7Integrations and add-ons 8Account maintenance 8Hosting and security 9Contact us today www.vendhq/contact Watch demo video www.vendhq/demo

KEY FEATURESCloud-basedAll store data syncs to the cloud and is accessible from anywhere, oniPad, Mac or PC.Front & back officeA combination of POS applications and powerful back-officeadministration tools for retailers of all sizes.Low investment costLow upfront investment, no cancellation fees.Software updatesSoftware is continually updated for free.Works offlinePOS keeps working even if the internet connection fails. Continuemaking sales until connectivity is restored.Developer APIDeveloper program with API that uses the latest open-standardauthentication and authorization protocol.Vend integratedpaymentsSecurely accept credit and debit cards with leading paymentproviders that sync with Vend POS and selected banks for a faster,smarter checkout experience.OmnichannelSell in-store with Vend on iPad, Mac or PC. Sell online with VendEcommerce or connect Vend to your existing ecommerce website.Onboarding servicesGet help setting up a new store or migrating from an old POS withassisted setup from a dedicated Launch Specialist.Registers & usersEasily switch between outlets, registers and users for sales sessions.ProductsScan products by barcode, select using quick keys, or type into thesearch bar.DiscountApply discounts by line item or total sale.NotesAdd notes to a line item or to the entire sale.CustomersCapture customer details and add them to a sale.ReceiptsCreate and email customer receipts or print gift receipts.SALESFeature checklistPage 1

ReturnsAccept returns and provide refunds.Parked salesVoid or park (i.e. save) current sale. Easily retrieve and complete later.Traning modeEasily train staff on the Sell screen without affecting sales data.RECEIPTSPrint & emailPrint and email sales receipts.Receipt informationChoose whether discounts, promotional details and/or notes appearon receipts.Customizable stylesCustomize multiple receipt templates with store details and businesslogos.Historical receiptsPrint and email receipts from historical sales.Gift receiptsPrint gift receipts for current or historical sales.Digital receiptsIssue QR codes for AllReceipts mobile app with any Star CloudServices printer.PAYMENT TYPESPayment typesCustomizable payment types including cash, credit, debit, check andmore.BankingConnect your bank with your integrated payment solution. Contactthe Vend sales team to find out which banks we currently work with.Vend integratedpaymentsSecurely accept credit and debit cards with leading paymentproviders below that sync with Vend POS for a faster, smartercheckout experience.Global currencySupport for majority of worldwide currencies.LayawaySave sales against a customer’s account in Vend. Reserve their itemsin-store until they’ve paid off their purchase.Feature checklistPage 2

Partial paymentsTake deposits and partial payments on layaway or on-account sales.Split tenderMultiple payments and payment types can be accepted in one sale.Gift cardsIssue, redeem and track gift cards in Vend.Store creditIssue store credit manually or as a refund. Allow customers to makepurchases with store credit.On-accountLet customers take their purchase home and pay the bill later. Emailor print on-account receipts.Loyalty redemptionLoyalty is earned and redeemed in dollar values.VEND INTEGRATED PAYMENTSUSAVantiv (iOS, Mac & PC), PayPal Here (iOS), Square (iOS)AustraliaTyro (iOS, Mac & PC), CommBank’s Albert (iOS, Mac & PC), Square(iOS), PayPal (iOS), Payment Express (iOS, Mac & PC), Smartpay(iOS, Mac & PC)CanadaSquare (iOS), Moneris (iOS)UKPaymentsense (iOS, Mac & PC), Payment Express (iOS, Mac & PC),Square (iOS), PayPal Here (iOS), SumUp (iOS), iZettle (iOS)New ZealandSmartPay (iOS, Mac & PC), Verifone (iOS, Mac & PC), Payment Express(iOS, Mac & PC)Other regionsSquare (iOS - Japan), Paymentsense (iOS, Mac & PC - Ireland), Yoco(iOS - South Africa), SumUp (iOS - Austria, Brazil, Belgium, Chile,Germany, Ireland, Italy, The Netherlands, Poland, Spain, Sweden andSwitzerland), iZettle (iOS - Mexico, Brazil, Germany, Spain, Sweden,Norway, Finland, Denmark, and the Netherlands)INVENTORYInventory syncManage and track inventory across all stores, warehouses and yourecommerce store.Export dataExport inventory data to a spreadsheet.Feature checklistPage 3

Inventory countsKeep track of stock on hand with full or partial inventory counts usinga barcode scanner. Perform inventory counts with an iPhone, iPodTouch or iPad using Vend’s Scanner app for iOS.PurchasingPurchase and replenish stock with automated purchase orders, andcustomizable reorder points. Orders integrate with Xero accountingsoftware.Reorder pointsSet reorder points and reorder amounts to easily identify low stocklevels and automatically fill purchase orders with refill amounts.Stock transfersTransfer stock between outlets, head office and warehouse locations.Stock returnsReturn faulty or consignment stock back to suppliers.HoldPut stock on hold.Barcodes and labelsImport existing barcodes or generate and print new ones.Add-onsManage complex wholesale requirements through specialist add-ons.REPORTINGCustomizable reportsBuild custom reports and quickly drill into the data to see how stores,products and staff are performing.Mobile-friendly reportingdashboardCheck key stats from anywhere, anytime.SalesView current and historical sales information for users, registers,outlets and customers.ProductsReport by product type, date, tag, brand, supplier and outlets.PaymentsReport on revenue received by each payment type.TaxesView a breakdown of tax collected from sales, sales revenueattributed to different tax codes, and any sales revenue that’s taxexempt.Employee performanceSet daily, weekly and monthly sales targets for each staff member,and see how they are performing against those objectives.Customer reportsTrack customer spending and liabilities like Gift Cards and StoreCredit.Feature checklistPage 4

HARDWARECompatible devicesMulti-device and multi-platform. Runs on iPad, Mac and PC.Compatible hardwareCompatible with selected receipt printers, invoice printers, cashdrawers, barcode label printers, barcode scanners and credit cardreaders.Purchase new hardwareBuy a bundle or purchase select pieces from Vend suppliers.PRODUCTSProduct detailsCategorize products by supplier, brand, tag and type. Add productimages, taxes, pricing and markups.StylingManage multiple item dimensions, including color, size and style.Bulk import & exportImport and export product data into spreadsheets or CSVs.CompositesBundle multiple products into one composite product while inventorylevels adjust accordingly.PRICING AND PROMOTIONSPromotionsSet discounts across all or select products in just a few clicks. Runcustomized offers like Spend and Save or Buy One Get One. Targetselect customer groups, outlets, date ranges and times.Price booksSet fixed price points for select customer groups, such as wholesale.Import and export your price books.CUSTOMER RELATIONSHIP MANAGEMENTCustomer detailsRecord and update customer contact details, assign sales and trackpurchase history.Customer groupsOrganize customers into groups such as staff, VIPs etc.PromotionsOffer storewide promotions or assign by customer group.Feature checklistPage 5

AccountsManage customer accounts receivable.LoyaltyLet customers earn and redeem points in a customizable loyaltyprogram.Store creditView customer store credit balances and redemption history.RETAIL ADMINISTRATIONPOS administrationMaintain outlet and register details.TaxesConfigure taxes by outlet.Payment typesMaintain multiple payment types.DashboardCustomizable dashboard homepage for a quick overview of storeperformance and important information.Register closuresUse register open and close processes.Cash float managementTrack cash movements including cash out and petty cash.STAFF MANAGEMENTUsersManage users, user profiles, targets and roles.PermissionsDefine what employees can see and actions they can perform.SalesTrack sales by cashier and date.TargetsDefine and manage sales targets.TrainingEnable training mode to train staff without affecting sales data.Feature checklistPage 6

ECOMMERCEProducts & inventorymanagementSync products and inventory from brick and mortar stores to VendEcommerce, Shopify, or your connected ecommerce site.VEND ECOMMERCESimple website builderCustomize an online store and add pages. No need to be a designexpert or coder with simple content management tools.Domain nameUse an existing domain name or get a custom subdomain for free.Responsive and mobilefriendly designsChoose a website design from one of the theme stores or create acustom theme, all optimized to look great on any device or screensize.Payment supportVend Ecommerce supports Paypal Express, Stripe, Payment Express,Authorize.net and non-integrated payment types such as banktransfer and cash on delivery.Flexible shipping ratesSet flat rates by shipment or by item, or flexible shipping ratesdepending on basket size. Offer free shipping and customize yourrates by country and region.Secure shopping cartProtect customers’ credit card information throughout the checkoutprocess.Digital marketingTools are available to help with search engine optimized themes,social media integration and email marketing.Click & collectLets your customers buy online and pick up in-store at their ownconvenience.SUPPORT24/7 customer supportAward-winning 24/7 support. Get in touch by email, phone, and socialmedia.Help centerFree access for all customers including a range of help articles, setupguides, video tutorials, training, and tips and tricks.Tutorial videosVisit the Vend YouTube channel to watch Vend tutorials or retailvideos on-demand.Retail resource libraryAccess practical, free retail resources to run your retail business evenbetter.Feature checklistPage 7

Priority phone supportPay extra on your monthly subscription to get first priority in thephone queue.Onboarding servicesGet help setting up a new store or migrating from an old POS withassisted setup from a dedicated Launch Specialist.Vend expertsWork with a Vend expert for hands-on care, on-site training, orcustom solutions.INTEGRATIONS AND ADD-ONSXero accountingShare sales and financial data in real-time. Sync daily sales, paymenttotals, cash movements, cost-of-goods-sold, invoices, liabilities andcustomer details. Supercharge your reports and gain visibility intoyour true real-time business performance.Shopify ecommerceUse Vend’s advanced in-store POS features with Shopify ecommerceto manage inventory across multiple stores, centralize operations,sync products in a single click, view performance in real-time andmaximize profits.Many more add-onsStreamline or customize your business operations with retail add-ons.Select from a range of tools including employee scheduling, complexwholesale or warehousing, service scheduling, advanced analytics, ortraffic analysis.ACCOUNT MAINTENANCEFree trialFree trial period. Sign up for a 30 day trial. No credit card orcommitment required.ReferralsAccess a referral program to refer a friend and save on yoursubscription.SubscriptionsMaintain subscription plan, add and remove registers. Monthly andannual subscriptions available.Training and onboardingservicesGet setup assistance and support with Vend Services.Scale on demandEasily upgrade or downgrade at any time.Feature checklistPage 8