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ProcessMakervs NewgenCOMPARISON GUIDEThis document will concentrate on two top BPMsplatforms we reviewed: Newgen BPM and ProcessMaker.We conducted thorough reviews of both platforms thathighlighted how each handled the following: process designflows and optimization, business rules, process variation,visualizations, and the ability to rapidly develop and deploysolutions. Both are used by many of the world’s largestorganizations to automate core business processes toachieve the highest levels of efficiency.

C OMPA R I S ON GU IDEP R O CE SSM A K E R1WHEN YOU ARECONSIDERING ANOTHER BPMSIs your enterprise still operating on a mix of disparate legacy and point solutions? Or maybe you have adopted a suitethat checks many of the boxes your organization requires, but misses a few critical points that are causing your businessto consider other options? Choosing between two quality platforms can be tough for any organization, but we havetaken the time to create a comparison guide to help you weigh the pros and cons of your next investment in a businessprocess management software (BPMs) platform with peace of mind.This document will concentrate on two top BPMs platforms we reviewed: Newgen BPM and ProcessMaker. Weconducted thorough reviews of both platforms that highlighted how each handled the following: process design flowsand optimization, business rules, process variation, visualizations, and the ability to rapidly develop and deploy solutions.Both are used by many of the world’s largest organizations to automate core business processes to achieve the highestlevels of efficiency.Both platforms have their fair share of pros and cons, but a quality BPMs empowers technical and non-technical userswith an intuitive interface to design and interact with workflows, easily integrate with third party systems, developcustom functionality with low-code, have easy access to support and training, and offer robust process managementand optimization tools. We hope this comparison guide helps you identify the best platform for solving your businesschallenges. 1.919.289.1377 / sales@processmaker.com / processmaker.com

C OMPA R I S ON GU IDEP R O CE SSM A K E R2TABLE OF CONTENTS0301WHEN YOU ARECONSIDERINGANOTHER BPMS0504FEATURED COMPANIES:PROCESSMAKER ANDNEWGEN BPM06NEWGEN BPM PROS0807NEWGEN BPM CONS09PROCESSMAKERPROS CONS 1.919.289.1377 / sales@processmaker.com / processmaker.comBASIS OFCOMPARISONCONCLUSIONPROCESSMAKERPROS

C OMPA R I S ON GU IDE3P R O CE SSM A K E RFEATUREDCOMPANIES:PROCESSMAKERAND NEWGEN BPMNewgen Software is a global provider of business process management (BPM),enterprise content management (ECM), customer communication management(CCM) solutions with a footprint in 66 countries with large, mission-critical solutionsdeployed at banks, governments, BPOs & IT companies, insurance firms andhealthcare organizations.ProcessMaker is a low-code intelligent business process management software(iBPMs) platform that helps break down operational silos and drastically improveefficiency. Its intuitive workflow automation platform has been empowering crossdepartmental collaboration for programmers, citizen developers, and business usersalike since 2008. 1.919.289.1377 / sales@processmaker.com / processmaker.com

C OMPA R I S ON GU IDEP R O CE SSM A K E R4BASIS OFCOMPARISONWhen reviewing Newgen BPM and ProcessMaker, wecompared each system based on the factors below:Usabilityintuitive nature andfunctional focus onthe business userAbility to handlea collaborativedevelopment modelability for multipledepartments andusers to create andrun workflows on acentral platform 1.919.289.1377 / sales@processmaker.com / processmaker.comCustomizableProvide processimprovement andgovernance supportFunction as alow-code platformcapability fororganizations todevelop businessprocesses specificto the needs of theirorganizationfeature monitoring,audit logging, andmanagement tools thatassist with operationand governance of theBPM suitesimplify thedevelopment lifecyclefor technical and nontechnical users alike

C OMPA R I S ON GU IDE5P R O CE SSM A K E RPROSNewgen SoftwareSaaS SolutionGeographic FocusVertical FocusPlatform FunctionalitySet and Forget Newgen Software. Newgen is not 100% focused on their business processmanagement software as they offer other core enterprise software products.This is a definite pro for those organizations that use Newgen’s ECM andCCM solutions as they can be easily connected to their BPM product keepingmost core data and activities in the Newgen family. Vertical Focus. If your organization is in finance, insurance, or healthcare,Newgen is a favorite as it has focused a lot of its strategic product initiativesrelated to functionality within these three verticals. Geographic Focus. Newgen has a geographic focus with a heavy presencein the Middle East and Asian Pacific markets so if your organization is basedor operates in those regions, you’ll get a better experience and support thanothers. For example, Newgen has little to no market penetration in NorthAmerica and Western Europe. Platform Functionality. Branded as OmniFlow Intelligent Business ProcessManagement, Newgen’s BPM offering contains a wide range of functionalityincluding business rules, case management, parallel case processing, andintegration with industry standard solutions like ERP, DMS, etc. Saas Solution. Omniflow is a cloud-based, SaaS solution and also offers acloud free trial for users to test the solution prior to any engagement. 1.919.289.1377 / sales@processmaker.com / processmaker.com

C OMPA R I S ON GU IDE6P R O CE SSM A K E RNEWGEN BPM CONS- The Newgen Suite. While combing through hundreds ofreviews both positive and negative one pattern emerges:OmniFlow, Newgen’s BPM product, works best with Newgen’sother enterprise software offerings such as their ECM andCCM solutions. In some cases, users went out of their way tosum it up by saying OmniFlow “does not play well with others”referring to integration with third party enterprise software.- Enterprise Only. Due to the cost and complexity of theplatform, it is not highly recommended for any businesseswith less than 50MM in revenue. Its expense alone, and theadded cost of support to keep the suite running, is one thatonly enterprises with the highest possible budgets can afford.- Lack of Information. Due to Newgen’s low market presenceoutside of the Middle East and Asian Pacific regions, there isnot a lot of information about the OmniFlow platform that is notwritten by Newgen themselves. For example, the popular G2Crowd review website does not even list Newgen or Omniflowas a product, showing just how little they compete with themajor BPM players. This makes it difficult for buyers to getobjective information about their offering. 1.919.289.1377 / sales@processmaker.com / processmaker.com- Code Required. Newgen is not a low-code platform anddoes not say it is. It most definitely will require programmersand IT to help design processes for use by business analysts.If business users need to modify a process, they still rely on ITto get it done and as mentioned above, it can take time andcost money.

C OMPA R I S ON GU IDE7P R O CE SSM A K E RPROS Open-Source. ProcessMaker is proud to be part of the open-sourcecommunity.Open-SourcePowered by AWSTrue API-1stMicroservicesbased productAvailable asMobile ApplicationTrue Low-CodeEnvironment but withadditional DevelopertoolsPricingThorough Trainingand ProfessionalServices, and Support Powered by AWS. ProcessMaker runs its public cloud in the longestrunning cloud provider, Amazon Web Services. It will support privateclouds in other providers like Azure. True API-1st Microservices based product. ProcessMaker has reallyrebuilt on top of a series of modern web technologies like Vue.js, bootstrap,and laravel. You can feel how responsive the application is. Great modernfeel to it. Available as a Mobile Application. Not at a desktop? ProcessMakeris a fully responsive web app which works on mobile as well. The latestversion of ProcessMaker does not currently offer native apps but doesallow other apps to connect to its well documented API (see their swaggerdocumentation). True Low-Code Environment but with additional Developer tools.Markets true to its messaging. Design and deploy without codingknowledge needed. However, for developers that want to create customscripts and packages to run in their environment, ProcessMaker has afull featured web IDE for designing scripts in almost any programminglanguage. All components are easy to reuse across processes andenvironments whether they were built by citizen developers or IT. 1.919.289.1377 / sales@processmaker.com / processmaker.com

C OMPA R I S ON GU IDE8P R O CE SSM A K E RPROS (CON’T.)PROCESSMAKER CONS Pricing. Reportedly it is one of the moreaffordable enterprise BPM solutions.- More Coding Knowledge Equals Better Feature Usage. An ITprofessional does have to write the original script tasks that serve as thebuilding blocks for many processes, which can then be reused indefinitelyby business users. Thorough Training and ProfessionalServices, and Support. Numerous reviewsacross G2 Crowd, Capterra, and GartnerPeer Insights cite positive reception oftraining and support as a major factor insticking with ProcessMaker.- Single Cloud Support. ProcessMaker seems to lean toward AWS atpresent and its new solution is not marketed for On Premise. However,ProcessMaker is offering a unique hybrid solution with the ability to storesensitive data on premise with a connection to your cloud deployment.- Technical Installation on Premise. ProcessMaker is built for the cloud.For users that want to run the open source on premise they will findinstallation difficult and all the cool enterprise features are missing in theopen source. The open source core, however, is well documented andideal for inclusion in other enterprise products. 1.919.289.1377 / sales@processmaker.com / processmaker.com

C OMPA R I S ON GU IDE11P R O CE SSM A K E RCONCLUSIONWhen it comes to choosing the right iBPMS for your enterprise, we know there’s alot to consider. While ProcessMaker is known for its easy to use UI, thorough searchcapability, and intuitive process modeler, Newgen BPM is known for the vast yetlegacy toolset in its suite. Both platforms cover a wide array of sectors, including thefollowing: insurance, finance, public sector, healthcare, manufacturing and more.For the most part, either BPM suite will suffice for most enterprise needs althoughProcessMaker can also service small to mid sized organizations as well. If you aren’tin a position to invest major resources and finances into a BPM solution, NewgenBPM is likely not who you will go with as ProcessMaker is better suited for you bothfrom a product and pricing perspective.ProcessMaker is a slightly more up to date solution and makes better use of modernweb technologies. It was also built as an API first and cloud first solution whichbecomes apparent when you start digging into the API swagger documentation.ProcessMaker is available in the cloud, or as a hybrid configuration with the servicerunning in the cloud but the database stored on premise. This is a rather uniqueoffering that gives the best of both worlds for customers that believe they need tohave their data close at hand but want all the benefits of a modern cloud application. 1.919.289.1377 / sales@processmaker.com / processmaker.com