Building Capacity To Build - Flhousing

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Building Nonprofit Capacityto BuildSponsored by theFlorida Housing Finance Corporation’sAffordable Housing Catalyst ProgramFlorida Housing CoalitionMay 26, 2022

Our Thanks to the Florida HousingCatalyst ProgramSponsored by the Florida HousingFinance Corporation

Catalyst Training Schedulewww.flhousing.org

The Florida Housing CoalitionJuanita JonesTechnical Advisorjones@flhousing.org

Logistics for Today’s Webinar All attendees are muted Please type in your questions. We will answer questionsthroughout the webinar. Webinar is being recorded and will be posted to our website Handouts PowerPoint for today’s webinar will be posted online

Who’s attending?In theQuestionsBox What’s your experience in housingdevelopment?Have you recently completed a thoroughevaluation of your capacity?What area(s) of capacity does yournonprofit need to build up the most?

Today’sAgendaWHY NONPROFITCAPACITY-BUILDING ISIMPORTANTQUESTIONS AND BESTPRACTICES FOREVALUATING CAPACITYBEING A GOODPARTNERFHFC AND THENONPROFIT SET-ASIDEFOR LIHTCSHOWCASE OFNONPROFITS

Florida Housing Coalition’s Vision: At least one active, viablecommunity-based organizationplays an important role indelivering affordable housing andrelated services in eachcommunity

Purposes of Our WorkSignificant need for the development andpreservation of affordable housingDesire to build capacity of nonprofits tosuccessfully participate in FHFC’s RFA process

Evaluating Nonprofit CapacityQuestions to ask and best practices

MissionMission Statement – Is it clear, strong, relevant, frequently referenced?Vision Statement – Is it clear, bold? Does it inform policy and priorities?Goals and Strategic Planning – Are they clear, coherent? Is there a process for review andadoption? Are outcomes measured?Culture and Values – Are they the same for the board, management, staff andstakeholders?

BoardCommitment – Do membersprovide strong and meaningfulsupport? How is attendance atmeetings?Composition – Are they experts intheir fields? Are their fieldsrelevant to your mission? Do theyserve as resources to the ExecutiveDirector and staff?Committees – Are thereany? Are they active,relevant? Do they have staffsupport?

More about the BoardRelationship with Executive Director and staff – Are all working towards common goal?Does the Board evaluate performance of Executive Director?Orientation – Is there one? Who provides it? How comprehensive is it?Governance – Are positions and committees clearly defined? Are meetings regularlyscheduled, well-run, effective?

Senior ManagementExperience – Are members qualified with expertise?Internal Leadership – Are they positive and likable? Do they frequently evaluateorganization for improvement? Do they actively seek to recognize and reward staff?External (Community) Leadership – Are they visible, recognized? Are they effectivepartners?Staff Dependence – Would the organization experience difficulty without dailypresence of Executive Director? Can management team assume other duties?

StaffRoles and Responsibilities – Are they clearly defined? Are they wellexecuted? Can staff assume other roles as needed?Experience – Does staff have experience and education relevant to role?Are they able to perform all tasks associated with positionMotivation – Is staff committed to mission and strategy? Does staffactively seek additional responsibility and training?Volunteers – Is there a dedicated base?

Program ManagementPolicies and procedures –Are they written down? Howwell-written are they? Arethey regularly reviewed?Job design – Do staff rolescorrespond well withprograms? Are staffencouraged to modify andimprove programs they areaccountable for?Program reporting – Arecontrols in place to ensuregoals and objectives aremet?Program design – Doprograms match themission? Are they innovativeand effective at meetingcommunity and organizationneeds?

Financial ManagementPolicies and Procedures – Isthere low potential formismanagement?Funding Sources – What is thesource(s) of funding? Doprograms and assets providereliable sources of income?Budgeting – Does the processinvolve the entire organization?How involved is the Board? Arevariances routinely examined?Reporting – Is fiscal informationregularly scrutinized? Is it usedas tool to evaluate strength andmake improvements?

LegalOrganizational documents – Has organizationobtained proper IRS status? Are corporatefilings in place? Are by-laws valid?Risk Management – Is there sufficientinsurance? Are all policies current?Legal Counsel – Is counsel available? Is it probono or reasonably price? How is counselutilized?

Marketing123Recognition and reputation –How well-known is theorganization in thecommunity? Famous orinfamous?Marketing materials – Arethey professionally designed?Is there a functioning website(up to date)? Is an annualreport published?Publicity – What efforts madeby management, Board andstaff to promote theorganization and its mission?Is there a dedicated staffperson or contracted firm forthis purpose?

Technology infrastructure – Is equipment up to date andoperational?Technology expertise – Is there IT expertise on staff orcontracted? How comfortable is staff with equipment?Database management – Is there organization-widereporting and tracking? Is data analyzed and used toinform policy?Records and filing – Are they organized and easilyaccessible? How often are they reviewed?Physical infrastructure – How well does the physicaloffice work for operations?Systems andInfrastructure

HR STAFF – WHO HANDLES THISRESPONSIBILITY? ARE THEREWRITTEN POLICIES ANDPROCEDURES?STAFF TRAINING ANDDEVELOPMENT – HOW IS THEONBOARDING PROCESS FORNEW HIRES? IS THERE ONGOINGTRAINING TO ENSURE JOBEXPERTISE? ARE THERE GROWTHOPPORTUNITIES WITHIN THEORGANIZATION?COMPENSATION AND BENEFITS –IS STAFF PAID? ISCOMPENSATION IN LINE WITHINDUSTRY STANDARDS?HumanResources

CommunityRelationship with funders – Does organization meet orexceed expectations? Are funders eager to continue fundingorganization?Partnerships – How well does the organization collaboratewith others? Do partnerships further the mission? Are theymutually beneficial?Needs Assessment – How well does the organizationunderstand its community/clients?Accessibility – Are programs easy to access and understand?Policy – Does the organization influence policy decisions thatadvance its mission?

Real Estate Development Describe the strategy: Does it advance the organization’s mission andvision? Is it based on current or projected housing needs? Are there adequate financial resources to coverdevelopment expenses? How is the relationship with local government? Does staff negotiate with the community and overcomeNIMBYs?

AssetManagement Are properties fully leased? Does income cover all expenses? Are properties in good physicalcondition? Are capital needs regularlyevaluated? Are there adequate reserves? Is there adequate insurancecoverage?

Resident Services Do programs and services meet the needsof residents? Are programs and services easily accessible? Do programs and services support themission? Are there written guidelines, policies andprocedures? Are residents active participants in their ownsuccess?

DevelopmentTeam Development ConsultantCo-developerLawyerCPA AccountantTitle CompanyLand SurveyorBuilderArchitectEngineerEnvironmental ConsultantMunicipal Planning & BuildingDepartmentsLenders/InvestorsProperty/Asset ManagementRealtorsHB Counselors

FHFC and the Nonprofit Setaside for LIHTCUnderstanding the requirements

The Nonprofit SetasideIRC Section 42(h)(5)

The NonprofitSet-aside Definition of a qualified nonprofit organization (3 requirements): Must be an organization as described in Section 501c3 or 501c4 and taxexempt under Section 501a, AND Must not be affiliated with or controlled by a for-profit company, AND One of the exempt purposes of the organization includes fostering lowincome housing

How Deals are tionPublicbenefitevaluationApplicantevaluation

Evaluating theApplicant Staff Capacity Key staff has qualifications needed tocarry out the project Organizational chart indicatesadditional staff and report chain forkey contacts Board Capacity Expertise of Board fills or augmentsknowledge and skills of staff If partnership or joint venture Split in ownership and/or division ofresponsibilities will facilitate effectiveexecution of project

Evaluating the ApplicantFinancial CapacityTrack RecordAudited Financial Statements indicate stablefinances with strong internal controlsHas applicant completed a similar projectbeforeCurrent finances and balance sheet in goodshapeStatus of previously funded projectsAbility to guarantee financing

Use FHFC as a Resource1Review the anticipated fundingschedule and other RFAinformation to determine whatfunding source best fits yourdevelopment and if your nonprofitcan or needs to partner2Identify established developerswho have been selected forfunding in previous cycles. Buildrelationships with thesedevelopers for future fundingapplications and developmentopportunities.34Participate in workshops. Call-in,ask questions, introduce yourself,advocate for your community andpopulation(s) you serve.Network and collaborate withother community organizations forfunding opportunities.

Being a Good PartnerConsiderations and best practices

Understanding Your Governance

Partner Characteristics

Partnership: Longterm or Short-term? All partnership negotiationsshould be approached with astrategic mindset.

Elements of aGood LongTermPartnership

Let’s Hear from the Nonprofits!

Nonprofit PanelCDC of Tampa – Ronda Watts, COONew Life Village – Mariah Hayden,Executive DirectorFlorida Home Partnership – MikeMorina, CEO

What We DoReal Estate Development– Utilizing an array of leveraged public and private financing, CDC of Tampa buildsaffordable single-family homes, primarily on vacant, scattered-site, in-fill urban lots. CDC of Tampa alsorehabilitates neglected and/or foreclosed homes and restores them to quality, affordable, and attractive homesfor first-time homebuyers, helping to boost the local real estate tax base while eradicating blight and neglect.Workforce Development- CDC of Tampa’s Workforce Development Center helps individuals acquire job skills,secure stable employment, and gain financial stability. The WDC provides job readiness training as well astraining for short-term certifications in construction, customer service, and healthcare related careers.Youth Leadership Program – This program assists at-risk or delinquent youth in grades 9 through 12 inestablishing a path to self-sufficiency through obtaining a high school diploma, entering a college/vocational ortechnical training program, or securing employment. The program promotes youth leadership development,academic achievement, employability skills, and financial literacy through targeted support, empowerment, andparental/caregiver engagement.

Nehemiah: Brick by Brick, Person by Person

TIPS FOR INCREASING CAPACITYINTERNAL: Get the Right People on the Bus: Our Construction Mangers have been Architects and GeneralContractors. Real Estate Directors have been former municipal employees and have worked forintermediaries and private sector developers. Invest in Ongoing Staff Training: Popular training programs include NeighborWorks America, USF CRED,and Florida Housing Coalition.EXTERNAL Leverage and Maintain Partnerships: Bank of America CDC adopted CDC of Tampa to help build our firstsingle family homes and first multifamily complex. Municipalities are also key partnerships. The City ofTampa, Hillsborough County, and Pinellas County have all been major partners in providing donated land,funding, and technical assistance for affordable home development. Have a Great Banking Partner: Choose a financial institute that is willing to grow with you. CDC has thatwith Florida Community Loan Fund, Valley Bank, and now Fifth Third Bank. In 2021, CDC of Tampa wasone of 9 organizations in the Nation to serve as Lead Agency for their “Empowering Black Futures”Neighborhood Investment Strategy. Fifth Third has committed up to 20M in lending, investments, andphilanthropic support to increase the economic mobility of Low-to-Moderate income Black residents inEast Tampa and to cultivate investments and resources from additional stakeholders.

Yesterday's seeds willbloom a harvest - thesmall successes all begin toadd up. Continue to plowand plant seeds and youtoo will soon reap yourharvest.

Mike Morina,Executive Director

THREE AREAS OF NON-PROFIT HOUSING ORGANIZATIONSBUILDING ORGANIZATIONALCAPACITYBUILDING FINANCIALCAPACITYSUCCESSION PLANNING

NO TWOHOUSINGNON-PROFITSARE THE SAME

My BackgroundDEGREE IN ECONOMICS FROM WILLIAM AND MARYMASTERS IN CITY PLANNING FROM GEORGIA TECHWORKED IN COMMERCIAL REAL ESTATE FOR ABOUT 8 YEARSGOT INTERESTED IN AFFORDABLE HOUSING WORKING FOR RTCFOUNDED THE ALLIANCE FOR AFFORDABLE HOUSING IN 1993AFTER SADOWSKI ACTWORKED IN AFFORDABLE HOUSING SINCE THENJOINED FHP IN 2015 TO RUN COUNTY-WIDE REHAB PROGRAMBECAME EXECUTIVE DIRECTOR IN APRIL 2018

DISTINCT ADVANTAGESA LOYAL ANDCOMMITTED STAFFMORE THAN HALF OFSTAFF WENT THROUGHSELF HELP PROGRAMFHP HAD SIGNIFICANTNET ASSETSUSDA SELF HELPPROGRAM PROVIDEDCONSISTENT INCOMEHAD SEEN THEORGANIZATION UP CLOSEFOR A FEW YEARS BEFORE ITOOK OVEREASIER TO ACKNOWLEDGEPROBLEMS WHEN SOMEONEELSE CREATED THEM

CHALLENGES I AM A GOOD AFFORDABLE HOUSING DEVELOPER, STILLDEVELOPING AS A MANAGER DESPITE A CONSISTENT INCOME WE WERE HABITUALLYSPENDING MORE THAN WE WERE BRINGING IN

COURAGE TO BE HONEST, COMMITMENT, & COMMON SENSEFIRST THING STEP BACK AND TAKE AN HONEST LOOK AT EVERYTHINGTHEN .DO IT AGAINBELIEVE YOUR EYES, NOT YOUR PRECONCEIVED NOTIONS, AND WEALL HAVE THEMBE ABSOLUTELY HONEST ABOUT WHAT YOU FIND. THIS IS ESPECIALLYDIFFICULT WHEN YOU MUST CRITIQUE YOURSELF AT FIRST I WAS FIXING THINGS I INHERITED, BUT THEN I HAD TO BE HONESTAND FIX MY OWN MISTAKESNEVER STOP THE PROCESS OF REVIEWING THE WAY YOU DO THINGS –THE GOAL IS TO GET IT RIGHT, NOT TO CONVINCE YOURSELF THATYOU ARE RIGHT

WHAT DID I DISCOVER?(WHAT WAS MY PERCEPTION OF THE ELEPHANT?)ASPECTS OF WHAT SEEM LIKE ADVANTAGES ARE SOMETIMES CHALLENGES .xFHP FOUNDED IN 1993 AND HAD ONLY ONE EXECUTIVE DIRECTORo FHP STOPPED QUESTIONING, STOPPED BEING HONESTxMOSTLY GREAT EMPLOYEES BUT SOME HAD NO ROLE ANYMORE AND DID NOT CARE ABOUT THE MISSIONxWE HAD PROJECTS AND PROGRAMS IN WHICH COSTS FAR EXCEEDED BENEFITSxWE DID NOT CONSIDER IMPUTED COSTS OR OPPORTUNITY COSTSxCONSISTENT INCOME WITH OCCASIONAL WINDFALLS RESULTED IN AN ATTITUDE THAT THERE WOULD ALWAYS BE ENOUGHMONEYo NO MATTER HOW MUCH WE HAVE, IT IS OUR RESPONSIBILITY TO BE GOOD STEWARDS, OUR WORK IS CRITICALxMANAGEMENT FAVORED A FEW PEOPLE IN HIGH POSITIONS WHO WERE NOT MISSION DRIVEN. INNOVATION WAS STIFLED ANDPEOPLE WERE AFRAID TO BRING UP WAYS TO IMPROVE

WE PARTED WAYS WITH FOUR EMPLOYEES.WHATSTEPSWERETAKEN?MORALE IMPROVED IMMENSELYPRODUCTION SKYROCKETEDADDITION BY SUBTRACTIONWE DECREASED OUR ANNUALOVERHEADWE GOT OUT OF SITUATIONS THAT DID NOT HELP US MEET THE GOALS OF THEMISSION OR INCREASE THE BOTTOM LINE.A TOWNHOUSEPROJECT IN PLANT CITYA 13-UNIT MFPROPERTY 30 MILESAWAYSUBDIVISION IN PASCOCOUNTYWE HANDED OVERCONTROL OF A 500MEMBER HOATHE USDA PROGRAM -OUR GRANT NOW PAYS US AN ADDITIONAL 200,000ANNUALLY. THIS GIVES US A SOLID BASE FROM WHICH TO PURSUE OTHER PROJECTS

EMPOWERED EVERY MEMBER OF THE STAFF TO TELL US HOW TOIMPROVE PERFORMANCE.BEING HONEST & QUESTIONING, HOW WE CAN IMPROVE?SOMEONE ELSE COULD DO THE DAY-TO-DAY MANAGEMENT BETTER THAN I.PROMOTED VANESSA JOSEY TO CHIEF OPERATING OFFICERSTARTED AS THE RECEPTIONIST 20 YEARS AGOSHE BUILT HER FIRST HOME WITH THE SELF-HELPPROGRAMIS ABSOLUTELY COMMITTED TO THE MISSION,RESPECTED BY THE ENTIRE STAFF & IN 6 MONTHS,ACCOMPLISHED THINGS I HAVE NOT BEEN ABLETO DO FOR YEARS.EXCEEDED ALL MYEXPECTATIONS.FREED ME UP TO LOOK AT LONG RANGEPLANNING WHICH IS THE BEST WAY I CAN HELP

RECAP AND LESSONS LEARNEDCOURAGE TO TAKE ANHONEST LOOK ATEVERYTHING &EVERYONE IN YOURORGANIZATION,ESPECIALLY YOURSELFFOCUS ON WHAT YOUHAVE, NOT WHAT YOUFEEL YOU LACK.ACCENTUATE THEPOSITIVE AND BUILDON IT.MAKE A PLAN BASEDON THAT ASSESSMENTHAVE THE COURAGETO IMPLEMENT THATPLANTHE MOSTIMPORTANTTHING .WHEN YOUHAVE THE RIGHTTEAM, TRUST THEM,CHALLENGE THEM TOBE GREAT AND YOUWILL BE REWARDED,AND PERHAPSASTOUNDED.BUILDING A GREATTEAM WILL PRODUCEA SUCCESSOR WHENTHE TIME IS RIGHT.

Questions?

NonprofitCapacityBuilding Strategic Planning

Strategic Planning Process to define who the agency is and isn’t What the agency is doing now and the next 3- 5 years Consultant vs. no Consultant Mediate discussions Take your time Out is a document or graphic Final plan can be used for board, clients, funders & PR

Trauma Informed Wellness, Resilience and CharacterDevelopment Program

AmeriCorps VISTA

NonprofitCapacityBuilding Marketing & Fundraising

Program Design

Program Outputs

ProgramOutcomes

Marketing Website Impact Report Holiday Cards x 2 Tax & Estate Givingng Round UpSocial MediaToursStewardship Thank-you letters Newsletters Valentines Cards Holiday Ornament Farmless pictures Pole Banners Website

Business Model Rents sustain about 1/3 of our annualrevenue to maintain residential property Grants & donations fund programming,staff expansion, restricted projects,capacity growth & building campaigns

Phase II 2 Buildings - 16 new homes 3 & 4 bedroom units for large families of sibling groups Home to 16 families, approximately 80 new residents &50 more children 5M Building Campaign Move in Fall of 2022

Community Development Block Grants & HUDHillsborough County Affordablea b 3,232,685FundingHousing Services:Multi-Family Development, Campus Improvement & ProgramServices Support 1 million from the State of Florida thanks to RepresentativeJackie Toledo and Senator Danny BurgessOur Largest Funder

Major Donors

How You Can Help Adopt, Foster or Guardian ad Litem Advocate & Lobby Donate Time & Treasure Shop on NLV’s Amazon Smile Round Up Your Change When Shopping Refer Friends for a Tour Invite Guests to our next Luncheon: 9/14Follow Us on Social Media & /NLVillage

Upcoming CatalystTrainings May 31: Tracking SHIP Activity Throughout theYear June 7: Terms of Assistance June 21: Data Driven Planning To Register, visit https://flhousing.org/events/

Now on the Elevate Platform!

Now on the Elevate Platform!

REGISTERhttps://fhc.wildapricot.org/event-4693298

Our Thanks to the Florida Housing Catalyst ProgramSponsored by the Florida HousingFinance Corporation

More questions? Need helpwith a project? Just ask! Technical Assistance Hotline800-677-4548www.flhousing.org Juanita Jones850-878-4219jones@flhousing.org Gladys Cook813-830-3450cook@flhousing.org

CDC of Tampa also rehabilitates neglected and/or foreclosed homes and restores them to quality, affordable, and attractive homes for first-time homebuyers, helping to boost the local real estate tax base while eradicating blight and neglect. Workforce Development-CDC of Tampa's Workforce Development Center helps individuals acquire job skills,