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UNIVERSITY OF MARYLAND EASTERN SHOREReaffirmation of AccreditationComprehensive Self-Study with Emphasis:Assessment of Student Learning and Institutional Assessment2004-2006Prepared byUMES-MSCHE Reaffirmation of AccreditationSelf-Study Steering CommitteePresented toMIDDLE STATES COMMISSION ON HIGHER EDUCATION3624 Market StreetPhiladelphia, PA 19104-2680Thelma B. Thompson, Ph.D., PresidentUniversity of Maryland Eastern ShorePrincess Anne, Maryland 21853February, 2006
UNIVERSITY OF MARYLAND EASTERN SHOREReaffirmation of AccreditationComprehensive Self-Study with Emphasis:Assessment of Student Learning and Institutional Assessment2004-2006Assessment of Student LearningandInstitutional EffectivenessFebruary, 2006
UMES-MSCHEReaffirmation of AccreditationSelf-Study Steering CommitteeRESOURCE OFFICE2101 J.T. Williams HallUNIVERSITY OF MARYLAND EASTERN SHORE (UMES)Princess Anne, MD 21853410-651-2272Fax: 410 651-2273Dr. Andrew T. Carrington, ChairUMES-MSCHE Reaffirmation of AccreditationSelf-Study Steering CommitteeAssociate Vice President for Academic Affairs410-651-8446Fax: 410 651-6085Dr. Stanley M. Nyirenda, Co-ChairUMES-MSCHE Reaffirmation of AccreditationSelf-Study Steering CommitteeDirector, Office of Institutional Research, Assessment, and Evaluation410-651-6672Fax: 410 651-7809Dr. Wanda Mitchener-ColstonUMES-MSCHE Reaffirmation of AccreditationSelf-Study Steering CommitteeExecutive Vice President410-651-2272Fax: 410 651-2273Ms. Aundra’ C. RobertsProgram Assistant410-651-2272Fax: 410 651-2273Ms. Ethel W. TaylorAdministrative Assistant410-651-6143Fax: 410-651-6085
Assessment of Student LearningandInstitutional Effectiveness
TABLE OF CONTENTSLIST OF TABLES . ixLIST OF FIGURES . xACKNOWLEDGEMENTS . xiEXECUTIVE SUMMARY . xviiNature and Scope of Self-Study . xviiSpecific Goals and Objectives of the Self-Study. xviiiSummary of Action Steps . xxxConclusion. xxxiiCERTIFICATION STATEMENT . xxxivINSTITUTIONAL PROFILE. xxxvINTRODUCTION. 1Nature and Scope of Self-Study . 1Organizational Structure. 2Comprehensive with Emphasis Design . 3Specific Goals and Objectives . 3Subcommittees. 3CHAPTER 1: MISSION, GOALS, AND OBJECTIVES . 5Introduction. 5Congruency Among Mission, Goals, and Objectives . 5Principal Components of Institutional Mission. 6Dissemination and Publication of University Goals and Objectives . 7Mission and Goal Alignment. 7Mission Guidance in Scholarly and Creative Efforts . 7Promotion of the University’s Mission . 9Mission Development and Collaborative Participation. 10Mission Approval and Dissemination Process. 10Mission Relevance to External and Internal Constituents . 11Institutional Effectiveness and Student Learning Assessment . 11Summary. 12Action Steps . 12TABLE OF CONTENTSiii
CHAPTER 2: PLANNING, RESOURCE ALLOCATION, AND INSTITUTIONALRENEWAL. 13Introduction. 13Organized for the Delivery of Programs and Services . 13Faculty, Staff, and Students . 14Attainment of Objectives. 16Planning . 18Program Implementation and Assessment . 19Resources . 20Assessment Results. 20Improvements and Assurance of Accountability . 21Summary. 21Action Steps . 21CHAPTER 3: INSTITUTIONAL RESOURCES . 23Introduction. 23Efficient Utilization of University Resources. 23Benchmarks . 24Assessment of Resource Trends and Future Needs. 26Budget Process. 26Acquisition of Resources . 27Alternative Sources . 27Resource Allocation . 28Summary. 29Action Steps . 29CHAPTER 4: LEADERSHIP AND GOVERNANCE . 31Introduction. 31Shared Governance. 32Policy Development and Decision-making. 33Summary. 34Action Steps . 34TABLE OF CONTENTSiv
CHAPTER 5: ADMINISTRATION . 35Introduction. 35Administrative Organization . 35President . 36Administrative Leaders and Staff. 39Assessment of Performance. 39Data-based Decision-making. 40Summary. 40Action Steps . 40CHAPTER 6: INTEGRITY. 41Introduction. 41Policies and Procedures . 41Student Access to Information. 41Publication Review and Compliance . 42Documentation of Student Complaints . 42Employment Practices . 42Ethical Practices . 43Summary. 43Action Steps . 43CHAPTER 7: INSTITUTIONAL ASSESSMENT . 45Introduction. 45Institutional Effectiveness Process. 46Strategic Plan. 47Budget Allocation Task Force Recommendations . 48Student Learning Assessment Plan . 48Facilities Management and Technology Plan . 48Assessment of Outcomes. 49Assessment Based on Mission, Goals, and Objectives . 49Assessment Timeline and Campus Collaboration. 50Assessment and Data Management . 50University Resources and Planning. 52Division Assessment Responsibility . 53Periodic Assessment Plan Review. 53Assessment Results and University Improvements. 54Communication Process and Assessment Outcomes . 55Assessment Results and University Improvements. 55TABLE OF CONTENTSv
Resource Allocation and University Change . 56Institutional Assessment and Revision of the Strategic Plan . 57Summary. 57Action Steps . 57CHAPTER 8: STUDENT ADMISSIONS . 59Introduction. 59Admission Policies. 59Prospective Students . 60Determining Students’ Interests, Goals, and Abilities. 60Summary. 61Action Steps . 62CHAPTER 9: STUDENT SUPPORT SERVICES . 63Introduction. 63Division of Student Affairs . 63Student Services . 64Student Records . 64Assessment of Student Satisfaction. 66Athletic Programs . 66Student Advisement . 67Summary. 68Action Steps . 68CHAPTER 10: FACULTY . 71Introduction. 71Faculty Qualifications. 71Faculty Workload . 71Faculty’s Role in Designing, Maintaining, and Updating Educational Criteria . 73Cooperation and Support Across Academic Fields and Across Professions . 74Standards for Teaching Excellence . 74Teaching Excellence and Student Learning Outcomes . 75Demonstration of Excellence in Teaching and Continued Professional Growth . 75Faculty Personnel Policies and Procedures . 76Summary. 76Action Steps . 77TABLE OF CONTENTSvi
CHAPTER 11: EDUCATIONAL OFFERINGS . 79Introduction. 79Educational Offerings Reflect and Promote Mission. 79Student Learning Goals, Objectives, and Expected Outcomes. 80Co-Curricular and Extracurricular Activities . 81Curriculum Assessment. 81Library and Other Educational Offerings. 85Summary. 87Action Steps . 87CHAPTER 12: GENERAL EDUCATION . 89Introduction. 89General Education Courses. 89Scope and Quantity. 90Relationship to Academic Majors. 90Assessment of Student Proficiency Upon Graduation . 92Assessment Results and Curricular Improvement . 93Faculty Assurances . 94Summary. 94Action Steps . 95CHAPTER 13: RELATED EDUCATIONAL ACTIVITIES. 97Introduction. 97Experiential Learning. 97Additional Locations. 98Degree Completion Timeframe. 99Distance and Distributed Learning . 100Faculty Orientation, Training, and Support . 100Summary. 101Action Steps . 102TABLE OF CONTENTSvii
CHAPTER 14: ASSESSMENT OF STUDENT LEARNING . 103Introduction. 103Institutional Assessment of Student Learning. 103Assessment Council. 104Rationale . 105Methodology . 105Articulated Expectations of Student Learning. 105Plan for Student Learning Assessment Activities . 107Learning Assessment Plan. 108Delineation of Important Student Learning Outcomes . 108Types of Information Collected on Student Learning . 109Making Use of Varied Forms of Assessment . 110Connections Among Mission, Learning Goals, and Outcomes . 110Availability of Student Learning Goals. 111Assessment Process Integration of Student Learning. 111Resources for the Assessment Process. 112Communication of Assessment Results to Stakeholders . 113Congruence of Learning Expectations and Learning Outcomes. 114Use of Information to Improve Student Learning . 115Use of Information for Institutional Assessment and Continuous Improvement . 120Summary. 121Action Steps . 121SUMMARY OF ACTION STEPS . 123CONCLUSION . 127TABLE OF CONTENTSviii
LIST OF TABLESTable 1. 1: Linking Goals with UMES Mission . 8Table 2. 1: Fall 2005 Full-time Faculty Rank and Highest Degree . 16Table 2. 2: Fall 2005 Staff Classification . 16Table 2. 3: UMES Strategic Planning Timeline . 19Table 7. 1: 2003-2004 Senior Exit Interview/Survey - Quality of UMES Programs . 51Table 7. 2: UMES Strategic Planning Timeline . 52Table 7. 3: UMES Second Year Retention Rate, 2000-2004 . 56Table 9. 1: 2005 Mid-Eastern Athletic Conference (MEAC) Institutional GraduationSuccess Rate (GSR) Report . 69Table 11. 1: Accreditation/Program Approval. 82Table 11. 2: Electronics and Computer Facilities in the Library. 85Table 11. 3: Campus Computer Laboratories . 86Table 12. 1: Structure and Delivery of General Education Courses. 91Table 13. 1: Time to Baccalaureate Degree – First-time Freshmen . 100Table 14. 1: UMES Direct and Indirect Measures of Assessment . 110Table 14. 2: Assessment of Student Learning Outcomes by Program . 116Table 14. 3: Comparison of Graduation Rate for USM HBCUs . 117Table 14. 4: UMES Praxis II Passing Rates . 118TABLE OF CONTENTSix
LIST OF FIGURESFigure 2. 1: University of Maryland Eastern Shore Organizational Chart . 15Figure 4. 1: Bi-Level System of Governance . 31Figure 4. 2: University of Maryland Eastern Shore System of Governance . 32Figure 5. 1: USM-UMES Organizational Chart . 37Figure 7. 1: UMES Institutional Effectiveness Management Model. 46Figure 7. 2: UMES Institutional Assessment Communication Process. 55Figure 9. 1: Division of Student Affairs Organizational Chart. 65Figure 14. 1: UMES Levels of Assessment . 104Figure 14. 2: UMES Student Learning Outcomes Assessment Process. 106Figure 14. 3: UMES Assessment of Student Learning Outcomes. 113TABLE OF CONTENTSx
ACKNOWLEDGEMENTSUMES-MSCHE Reaffirmation of AccreditationSelf-Study Steering Committee1. Dr. Andrew T. Carrington, Chair, Associate Vice President forAcademic Affairs2. Dr. Stanley M. Nyirenda, Co-Chair, Director, Office of InstitutionalResearch, Assessment, and Evaluation3. Dr. Emmanuel Acquah, Associate Vice President for AcademicAffairs and Director of International Programs4. Dr. Ronald H. Brown, Vice President for Student Affairs5. Dr. Edward Chapin, Chair, Faculty Assembly, Assistant Professor,& Acting Chair, Department of Mathematics and Computer Science6. Mr. Alverne Chesterfield, Assistant Vice President forAdministrative Affairs7. Ms. Cheryll Collier-Mills, Assistant Vice President for StudentAffairs8. Ms. Nelva Collier-White, Assistant Vice President forAdministrative Affairs9. Dr. Ladd Colston, Associate Vice President for InstitutionalAdvancement10. Dr. Ali Eydgahi, Professor, Department of Engineering and AviationSciences11. Dr. Ronald Forsythe, Vice President for Commercialization12. Mr. Gains B. Hawkins, Vice President for InstitutionalAdvancement13. Dr. Ronnie E. Holden, Vice President for Administrative Affairs14. Dr. Wanda Mitchener-Colston, Executive Vice President15. Dr. Sandra B. Proctor, Executive Assistant to the President andChief of Staff16. Dr. Theodosia Shields, Dean of Library Services17. Dr. Anna F. Vaughn-Cooke, Vice President for Academic Affairs18. Dr. James White, Associate Vice President for Student AffairsTABLE OF CONTENTSxi
Standard 1: Mission, Goals, and Objectives Subcommittee1. Dr. Wanda Mitchener-Colston, Chair, Executive Vice President2. Dr. Shirley Hymon-Parker, Co-Chair, Professor & Chair, Department of HumanEcology3. Ms. Mary Ames, Employment Manager, Office of Human Resources4. Ms. Daisy Torriente, Area Director, Office of Residence Life5. Dr. Clement Okafor, Associate Professor, Department of English and ModernLanguages6. Dr. Lowell Jay Bishop, Associate Professor and Chair, Department of SocialSciences7. Dr. Frances McKinney, Director, Office of Title III Program8. Dr. Harry Hoffer, Acting Coordinator, Department of Organizational Leadership9. Ms. Aisha Childs, Student and Vice President, Student Government Association10. Mr. Eric Chandler, Student and Mr. UMES, Student Government AssociationStandard 2: Planning, Resource Allocation, and Institutional RenewalSubcommittee1. Ms. Nelva Collier-White, Chair, Assistant Vice President for AdministrativeAffairs2. Dr. Ronnie Holden, Co-Chair, Vice President for Administrative Affairs3. Dr. Carolyn Brooks, Dean, School of Agricultural and Natural Sciences4. Dr. Stanley Nyirenda, Director, Office of Institutional Research5. Mr. Oliver Childs, Acting Chair, Department of Hotel and RestaurantManagement6. Mr. Phil Taylor, Director, Office of Information Technology7. Dr.
Reaffirmation of Accreditation Self-Study Steering Committee RESOURCE OFFICE 2101 J.T. Williams Hall UNIVERSITY OF MARYLAND EASTERN SHORE (UMES) Princess Anne, MD 21853 410-651-2272 Fax: 410 651-2273 Dr. Andrew T. Carrington, Chair UMES-MSCHE Reaffirmation of Accreditation Self-Study Steering Committee Associate Vice President for Academic Affairs
