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ISO 9001:2015QUALITY MANAGEMENT SYSTEM*****ISO 14001:2015ENVIRONMENTAL MANAGEMENT SYSTEM*****OHSAS 18001:2007OCCUPATIONAL HEALTH AND SAFETYMANAGEMENT SYSTEM*****QMS-EMS-OHS MANUALDocument # IMS-002Your Company NameStreet AddressCity, State Zip
INSERT COMPANY NAME/LOGO HEREQuality, Environmental and Occupational Health and Safety ManualInstructions:This manual is to be used as a template in developing your Manual for the integratedISO 9001 Quality, ISO 14001 Environmental, and OHSAS 18001:2007 Health and Safetymanagement systems. Methods and systems used in the development and operation of managementsystems vary widely from company to company. The blue text and suggestions displayed in the manual are intended to offer someoptions and to highlight the areas that need attention / update / replacement. Review the text and suggestions and at a minimum replace or update them to reflectthe unique / customized information of your integrated system requirements. Delete the blue text after each task is completed. Use replace function – enter “Your Company” in find space, enter your companyname in replace space – system should make changes throughout the entiredocument. In the header, replace the generic logo with your company name and logo. Additional details and instructions in the use of the IMS-002 manual template areincluded in a separate file “IMS-Template-Instructions”.To help with the identification of the documented information as it applies to the IMS, theQMS, the EMS, and the OHS, the Documentation Master Lists Form F-750-003 and theIMS-Docs Flow Down Matrix are color coded to highlight the documents where: Common to the QMS, the EMS and the OHS – in Yellow Highlight, Specific to the QMS – in Blue Highlight, Specific to the EMS – In Green Highlight. Specific to the OHS – in Beige Highlight Common to the EMS and the OHS – in Green and Beige Highlight,IMS-002 Rev A Quality, Environmental and OH&S ManualApproved by: Date:2
INSERT COMPANY NAME/LOGO HEREQuality, Environmental and Occupational Health and Safety ManualTable of Contents – (this page)IntroductionSection 01Scope of the Integrated Management SystemSection 02Referencesa. Normative referencesb. DefinitionsIntegrated Management System RequirementsSection 03Document Informationa. Distribution Control Listb. Revision Statusc. Quality Policy, Quality Objective, Strategic Direction,d. Environmental Policy, Environmental Objective, Strategic Direction,e. Occupational Health and Safety Policyf. Organization Chartg. Company Background - Products and Servicesh. Process Flow DiagramSection 04List of Documented Information for the ISO standard clauses 4 through 10Clause 4Context of the OrganizationClause 5LeadershipClause 6PlanningClause 7SupportClause 8OperationClause 9Performance EvaluationClause 10ImprovementSections05 – 10 SparesSection 11Records Documentation MatrixIMS-002 Rev A Quality, Environmental and OH&S ManualApproved by: Date:3
INSERT COMPANY NAME/LOGO HEREQuality, Environmental and Occupational Health and Safety ManualIntroductionYour Company developed and implemented an integrated Quality, Environmental andOccupational Health and Safety Management System in order to document the company’sbest business practices, better satisfy the requirements and expectations of its customers,enhance its environmental performance, support and promote good health and safetypractices and improve the overall management of the company.To fully understand the organization and its context, Your Company determined the externaland internal issues that are relevant and that affect its ability to achieve the intended resultsof the Integrated Management System (IMS).Your Company meets the requirements of the international standard ISO 9001:2015. Thesystem addresses the design, development, production, installation, and servicing of thecompany’s products. It incorporates the process approach where consistent and predictableresults are achieved more effectively and efficiently when activities are understood andmanaged as interrelated processes.Your Company meets the requirements of the international standard ISO 14001:2015. Thesystem addresses the management of environmental aspects, compliance obligations, theactions to address risks and opportunities. The management of the interactive processesprovides for the achievement of continual improvement and focus on efforts leading to theprevention of undesirable outcomes.Your Company meets the requirements of the international standard OHSAS 18001:2007. Itaddresses the OH&S policy commitments to comply with applicable legal requirements, tothe prevention of injury and ill health and to continual improvement.A process approach provides for the management of the integrated management systemand its processes through the application of a “Plan-Do-Check-Act” methodology and afocus on “Risk-Based-Thinking” leading to the prevention of undesirable outcomes.The manual is divided into sections that correlate to the clauses of ISO 9001:2015 andISO 14001:2015 and incorporate the requirements of OHSAS 18001:2007. The manualdescribes the Integrated Management System, delineates authorities, inter relationships andresponsibilities of the personnel responsible within the system. The manual also providesthe documented information with procedures or references for all activities comprising themanagement system that ensures the compliance to the requirements of the standards.This manual is used internally to guide the company’s employees through the variousrequirements of the quality, environmental, and health and safety standards that must bemet and maintained in order to ensure good health and safety, environmental performance,customer satisfaction, and continual improvement and provide the necessary instructionsthat create an empowered work force.This manual is used externally to introduce our Integrated Management System to ourcustomers and other external organizations or interested parties. The manual is also used toIMS-002 Rev A Quality, Environmental and OH&S ManualApproved by: Date:4
INSERT COMPANY NAME/LOGO HEREQuality, Environmental and Occupational Health and Safety ManualSection 03Document informationa. Distribution control listAs required with procedure P-750 for Control of documented information.Quality, Environmental and OH&S Manual latest revision: Letter:Date of Issue: Issued by:The status of the manual and/or description of changes are provided in the revision statuspage of this manual.Controlled copies are issued to:Copy No. 1PresidentVice PresidentCopy No 2Treasurer / Bookkeeper / AccountantAdministrative OfficerCopy No. 3Quality ManagerIMS Team / Quality-Environmental-Health and Safety TeamIMS team leader / Quality team leader / Environmental team leader / Healthand Safety team leaderCopy No. 4Operations ManagerTechnical ManagerMaterials ManagerCopy No. 5Human Resources ManagerEducation / Training OfficerThe master copy is held by the IMS team leader.This manual is issued and controlled by the IMS team leader.All matters or inquiries relating to its contents or usage are to be referred to that individual.It is the responsibility of all holders of the above controlled copies to: Ensure that this manual is read by and available to the personnel under their control. Ensure that superseded pages are returned to the IMS team leader.Uncontrolled copies of this manual will be identified with the word "uncontrolled" in boldletters across this pageIMS-002 Rev A Quality, Environmental and OH&S ManualApproved by: Date:8
INSERT COMPANY NAME/LOGO HEREISO 14001:2015 Environmental Management Systems - The Gap Analysis ChecklistThis gap analysis checklist is prepared for use in evaluating your Environmental Management System (EMS) against the requirements ofISO 14001:2015. Each requirement is expressed as a question that the user (auditor / assessor) can use to evaluate your EMS capabilities.You will need to have a copy of the ISO 14001:2015 standard to use along with this checklist so that you can refer to the requirements andthe guidance sections of Annex A.After you have prepared an audit schedule, and assigned responsibility to your auditors for different areas or processes to audit, copy eachsection of the checklist for the auditors working with that section. As you work through the checklist take notes on what is in place, and whatneeds to be developed. Reference the procedures or other documents that you have reviewed and that will provide information for the newEMS. Take notes on the status of the documents; will they need to be revised for the new system, or can they be used as is? Also notewhere processes are in place, but documentation is needed. Focus on what is in place, and what needs to be developed.While you do want to know if procedures and processes are being complied with, compliance is not your main focus for this audit. Rememberthat the final outcome of this audit should be a list of things that your company needs to do to comply with ISO 4ENVIRONMENTAL MANAGEMENT SYSTEMSCurrentlyCompliantIf No - %Itemsin PlaceYes / NoCompletedNeededCONTEXT OF THE ORGANIZATIONThis clause introduces two sub-clauses relating to the context of the organization, (1) understanding the organization and its context and(2) understanding the needs and expectations of interested parties. Together they require that you determine the issues and requirementsthat can impact on the planning of the EMS. In addition the scope of the EMS needs to be determined and the EnvironmentalManagement System established, implemented, maintained and continually improved.4.1Understanding the organization and its contextHas your company determined the external andinternal issues that affect your ability to achieve theintended outcomes of the Environmental ManagementSystem (EMS)?Have you included such issues as environmentalconditions being affected by or capable of affectingAudit conducted by: Date: toCopyright ISO 14001StorePage 1 of 23
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Student's Guide with space for notesQuestions covered¾What is ISO 14001?¾What is needed for registration to ISO 14001?¾ What are the requirements of ISO 14001:2015?¾ Section 4 Ǧ Context of the Organization¾¾¾¾¾¾¾Section 5 Ǧ LeadershipSection 6 Ǧ Planning Section 7 Ǧ SupportSection 8 Ǧ OperationSection 9 Ǧ Performance EvaluationSection 10 Ǧ ImprovementWhat are the next steps? ZZZ VWRUH FRP What is ISO 14001?The ISO 14001 standard was designed by expertrepresentatives from many different countries.¾ The standard outlines the basic elements of a goodenvironmental management system (EMS).¾ These elements are good business practices.¾ The standard promotes the adoption of a process approach where consistent and predictable results can be achieved. ¾ ZZZ VWRUH FRP The ProcessǦBased Model¾ An organization is a system of interrelated processes thatfunction as a coherent system.¾ The standard is geared at managing and improving those processes. ¾ Key processes, those that lead to process outputs, must be identified. ¾ Methods to measure and control the processes must be included. ¾ Risks and opportunities need to be determined and actions toaddress them, implemented. ZZZ VWRUH FRP
INSERT COMPANY NAME/LOGO HEREISO 14001:2015 Environmental Management Systems - Internal Audit ChecklistThis internal audit checklist based on the information provided in the Sept 2015 release of the ISO 14001:2015 international standard is usedto audit the Environmental Management System in all types of organizationsBelow are the lists the audit questions relevant to each sub-clause of the ISO 14001:2015 standard.The bold numbers and tittles used in the first two columns indicate the “Requirements”. The numbers and titles may be referred to in the auditreport prepared by the auditor.During assessment of each requirement, auditors record the status of the evaluation by indicating in the right hand column aYes - for Acceptable Condition or No - for Deficient ------------------------------
ISO 9001 Quality, ISO 14001 Environmental, and OHSAS 18001:2007 Health and Safety management systems. Methods and systems used in the development and operation of management systems vary widely from company to company. The blue text and suggestions displayed in the manual are intended to offer some options and to highlight the areas that need attention / update / replacement .
