The Credible Leader - Shelton Leadership PDF Free Download

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Credibility on One SlideBe careful of your thoughts, for yourthoughts become your words;Be careful of your words, for yourwords become your deeds;Be careful of your deeds, for yourdeeds become your habits;Be careful of your habits, for yourhabits become your character.Be careful of your character, for yourcharacter becomes your destiny.Author anonymous James M. Kouzes & Barry Z. Posner. All Rights reserved.

Kouzes & Posner ResearchOver36 yearsof collecting dataOver5,000individual cases studiedOverGlobal data from70 countries750researchstudies by others 1987-2018. James M. Kouzes & Barry Z. Posner. All Rights reserved.Over5 millionsurveyrespondentsRigoroustestingof reliability andvalidity

What Do You Look For?What do you look for andadmire in a leader, someonewhose direction you wouldwillingly follow? 1987-2018. James M. Kouzes & Barry Z. Posner. All Rightsreserved.

Global Results28% Ambitious84% Honest40% Broad-minded17% Imaginative23% Caring5% Independent66% Competent66% Inspiring31% Cooperative47% Intelligent22% Courageous18% Loyal39% Dependable17% Mature22% Determined10% Self-controlled35% Fair-minded32% Straightforward62% Forward-looking37% Supportive 1987-2018. James M. Kouzes & Barry Z. Posner. All Rights reserved.

“Credibility isthe foundation ofleadership. If you don’tbelieve in themessenger, you won’tbelieve the message.The Leadership Challenge James M. Kouzes & Barry Z. Posner. All Rights reserved.“Jim Kouzes and Barry Posner,

What is credibilitybehaviorally? Howdo you know it whenyou see it? 1987-2018. James M. Kouzes & Barry Z. Posner. All Rightsreserved.

“Leadership ispersonal Do the peopleyou lead know who youare, what you care about,and why they ought to befollowing you?Chairman Emeritus,Northrop Grumman Corp. James M. Kouzes & Barry Z. Posner. All Rights reserved.“Ron Sugar

“Our study demonstratesthat those who leadprimarily from values-basedmotivations, which areinherently internal,outperform those who leadwith additional instrumentaloutcomes and rewards.“Why You Lead Determines How Well YouLead,” HBR, July 22, 2014 James M. Kouzes & Barry Z. Posner. All Rights reserved.“Tom Kolditz,

Discover ActivityWrite your credomemo — a one-pagememo articulating theprinciples thatshould guide othersin making decisionsand taking action.Now examine yourprinciples to seewhether they areinstrumental orinternal.

Hilary Hall,General Electric James M. Kouzes & Barry Z. Posner. All Rights reserved.““A good leader takesthe time to get to know his orher team on a personal level,but a great leader goes onestep further and learns abouteach person’s values, howthey build trust, and what iscore to their motivation anddrive.

Andrea ZintzVP HR, Ortho BiotechPresident, Strategic Leadership Resources James M. Kouzes & Barry Z. Posner. All Rights reserved.““I can’t stress how hardit is for people andleaders to hang inthere You earncredibility throughreally hearing them.

Richard S. Wellins, Ph.Dsenior vice president, DDI James M. Kouzes & Barry Z. Posner. All Rights reserved.““Leaders who masterlistening andresponding withempathy will performmore than 40 percenthigher in overallperformance.

AppreciateActivityHave a conversationyour key constituents.Ask them to describeto you the attributesof an ideal place towork and live. Activelylisten to theirresponses. The goalis to discover andunderstand whatthey value.

Benefit ofShared ValuesWhen people share the valuesof their organization, they: Are more personally successful Are more committed to the firmand key stakeholders Are more willing to work harderand longer hours Feel less personal and jobstress Place greater importance onorganizational goals James M. Kouzes & Barry Z. Posner. All Rights reserved.

Affirm ActivityFrom the interviewsyou conduct, look forcommon ground.What are some of thevalues that arementioned mostfrequently. Share yourfindings with yourcore constituents andcheck to see if there’sconsensus.

“Better learners consistently engaged inleadership practices morefrequently than those inthe low learning category.Leadership & Organizational Development Journal James M. Kouzes & Barry Z. Posner. All Rights reserved.“Lillas (Brown) Hatala and Barry Posner,

“If you expressconfidence in theirabilities, they willput their hearts intowhatever project ison the table. James M. Kouzes & Barry Z. Posner. All Rights reserved.“Patti Kozlovsky,Senior consultant, PKM consulting

Develop ActivityReview the sharedvalues and ask: Dowe have thecapacity andconfidence todeliver on ourvalues and ourpromises? If not,what can we do todevelop the capacityand confidence?

% OF DIRECT REPORTS WHOAGREE THAT MANAGEMENT ISTRUSTED74%54%33%12%20%ALMOST NEVER / SELDOM / ONCE IN OCCASIONALLY /RARELYA WHILESOMETIMESFAIRLY OFTENUSUALLYLEADER FOLLOWS THROUGH ON PROMISES ANDCOMMITMENTS HE / SHE MAKES James M. Kouzes & Barry Z. Posner. All Rights reserved.VERYFREQUENTLY /ALMOST ALWAYS

Serve ActivityAt the end of everyday, ask yourself:“What have I donetoday thatdemonstrates thevalues we share?What have I done thatmight have beenbeen incongruent withthe values? What canI do tomorrow tomake sure I serve ourshared values?”

High Hope High PerformancePeople with high vs.low hope:Have more goalsSelect more difficult goalsAchieve higher levels oforganizational successReport greater satisfactionwith life James M. Kouzes & Barry Z. Posner. All Rights reserved.

Jane Binger,Executive director of leadership development,Lucille Packard Children’s Hospital James M. Kouzes & Barry Z. Posner. All Rights reserved.““They want to know thatI value them. That Ithink they are doing agreat job. And that I amnot taking theircontribution forgranted.

“Really believe in yourheart of hearts that yourfundamental purpose, thereason for being, is toenlarge the lives ofothers. Your life will beenlarged also. James M. Kouzes & Barry Z. Posner. All Rights reserved.“Pete Thigpen,former president, LS&CO USA

Sustain ActivityBefore everyinteraction withevery person stopand ask yourself,“What can I do inthis moment tomake others feelmore hopeful andoptimistic? How canI enlarge their livesright now?