Hospital Management & Information System (HMIS)

Transcription

Hospital Management &Information System (HMIS)November 2006The best-value services provider

AgendaHMIS OverviewPowered by SAP NetWeaver Featured Case StudyCorporate InformationHospital Management & Information System (HMIS)2

IntroductionThrough a dedicatedhealthcare practicegroup, Quintegra hascreated a revolutionary ITsystem that facilitateshospitals for deliveringeffective, patient-centricservicesNew realities are placingpressures on thehealthcare industry, andhow patient care isdeliveredRising hospitalmanagement costs,challenges in accessingservices & timelyavailability of informationare some of the facts oftoday’s healthcare systemHospital Management &Information System (HMIS)Quintegra, as ahealthcare IT solutionspartner, is committed topreparing hospitals tomeet current & futurechallenges throughleveraging upon ITA next-generation MIS that is powerful,flexible & easy to use and has beendesigned & developed to deliver realconceivable benefits to hospitalsHospitals need to decidehow services could bedelivered more effectivelyto reduce costs, improvequality, and extend reachIT systems that facilitatedecision making andprovide 24x7 anytime,anywhere access toinformation are becominga vital part of today’shealthcareHospital Management & Information System (HMIS)3

Quintegra’s HMIS Quintegra’s HMIS is a revolutionary solution with end-to-end features for simplifying hospitalmanagement – all at a cost which provides the fastest ROI Access to the right information and the automation of complex tasks & workflow is the key focus of theHMIS, enabling freeing the staff to spend more time on caring for patients and extending the reach ofservices The HMIS is designed to cover a wide range of hospital administration and management processes Quintegra believes that every hospital is unique in terms of its requirements and priorities. Hence,flexibility has been built into the HMIS to allow easy customization. The HMIS features unparalleled flexibility & scalability, comprehensive report types, easycustomization, intuitive visuals and interactive graphics that simplify complex data, dashboardssupported quality initiatives and comprehensive drill-down capabilities The HMIS has been conceived by a blend of seasoned professionals with rich and relevant experience inhealthcare industry The system incorporates the best healthcare practices and is designed to deliver key tangible benefitsto clients across the globe With technology expertise garnered for over a decade and specialists drawn from diverse fields ofmedicine, we help hospitals provide better managed care through the state-of-the-art HMIS solutionHospital Management & Information System (HMIS)4

ModulesThe HMIS modules have been designed according to three categories – core modules,supporting modules and enterprise-enabling modules. These modules can further becustomized according to hospital needs.Hospital Management &Information System (HMIS)Core ModulesPatient AdministrationDoctorsNursingWardTheater ManagementLaboratoryRadiology & ImagingUser ManagementSupporting ModulesBlood enancePharmacyPurchaseGeneral StoresEnterprise-enabling ModulesFixed AssetsFinanceHospital Management & Information System (HMIS)Human Resources5

Highlights of HMIS Patient-centered approach User-friendly, easy-to-use & web-enabled applications Multi-level distributed hospital information system Security & privacy (authentication, authorization, privacy policy) Integration Patient identification Single log-in Use of controlled vocabularies for coding Data consistency Transparency Powered by SAP NetWeaver Single enterprise warehouse data store Robustness, reliability, performance HIPAA and HL7 compliance Scalability & portability (open modular architecture, declared interfaces, etc)Hospital Management & Information System (HMIS)6

Roles AddressedHospital Management & Information System (HMIS)7

Key Functions – Patient AdministrationHospital Management & Information System (HMIS)8

Key Functions – Clinical ManagementHospital Management & Information System (HMIS)9

Key Functions – Resource ManagementHospital Management & Information System (HMIS)10

Key Functions – Financial ManagementHospital Management & Information System (HMIS)11

Key Functions - MISHospital Management & Information System (HMIS)12

Network ConfigurationPDAPCLAN / WAN /InternetMobileLaptopModem – ISDN & ADSLSwitchHubPrint ServerMedicalEquipmentLegaciesHospital Management & Information System (HMIS)WorkstationsHMIS ServerStorageArchive13

The HMIS EdgeQuintegra’s unique insights into hospital information needs providesvalue-additions beyond “productized” hospital management systemsConcerns with off-the-shelf productsAdvantages of Quintegra’s HMISNeed for major change in the existing practices/methodologies resulting inhigher employee inconvenience and resistanceThe HMIS can be designed with minimal changes to existing practicesresulting in enhanced acceptance by employeesSuitability of the products to the unique practices / expectations of ahospitalThe HMIS can be totally customized to take care of all general / uniquerequirementsPredetermined features / gap between present functionalities andrequirements / difficulties in customizationModular architecture of the HMIS allows full customization in accordancewith the requirementsAbility to have flexibility in required decision making areas betweenautomation and manual authorization in productsComplete functionality will be in line with specific requirementsHigher cost of implementationAll life cycle phases will have distributed costsInterface with pre-defined instruments, resulting in purchase of thoseinstruments to make use of the functionality in the productInterfaces can be designed to suit the existing instrumentsIssues in post-implementation supportSince clients will be involved in all stages of the HMIS implementation, postimplementation issues will be minimal, since customization is as per theinputs of clientsHospital Management & Information System (HMIS)14

Benefits The HMIS provides an effective solution to hospitals that plan to reduce the costs ofadministrative and clinical transactions, and at the same time, provide better service to theirconsumers It aids hospital administrators by significantly improving operational control and streamlining operations It enables improved response to demands of patient care because it automates the process of collecting,collating and retrieving patient information Clinical pathways mapped to the system improve diagnoses and treatments offered It provides doctors and hospital staff with the decision support system that they require for deliveringpatient care, which is comparable to global standards By enabling an automated and intelligent flow of patient information, the HMIS enableshospitals and doctors to better serve their patients Additionally, the HMIS provides a host of direct benefits such as easier patient recordmanagement, reduced paperwork, faster information flow between various departments,greater organizational flexibility, reliable and timely information, minimal inventory levels,reduced wastage, reduced waiting time at the counters for patients and reduced registrationtime for patients The indirect benefits would be an improved image of the hospital and increased competitiveadvantage Quintegra’s HMIS not only provides an opportunity to the hospital to enhance their patient carebut can also increase the profitability of the organizationHospital Management & Information System (HMIS)15

AgendaHMIS OverviewPowered by SAP NetWeaver Featured Case StudyCorporate InformationHospital Management & Information System (HMIS)16

Powered by SAP NetWeaverLeveraging upon the power of SAP NetWeaver, the Microsoft .NET-based HMIScan fully integrate with your SAP solution-based environment. Maximize the value of existing or new investments in SAP solutionsthrough the integration of HMIS, Powered by SAP NetWeaver Reduce total cost of ownership through seamless integration Facilitates complete customization of HMIS through dedicated tools,support & expertise Multilayered interoperability that covers all of the key integrationlayers enabled by SAP NetWeaver System landscape commonalities Powered by SAP NetWeaver, HMIS gives hospitals the winning edgeto deliver superior patient care while optimizing internal processesthrough the power of SAP solutionsHospital Management & Information System (HMIS)17

Powered by SAP NetWeaver Integrate PeopleSAP NetWeaver Seamless integration into the unified userinterface of SAP NetWeaver Portal Simplification of user management throughintegration between SAP NetWeaver, mySAPBusiness Suite, and the HMIS-basedMicrosoft Active Directory Integrate Information HMIS-managed content can be integrated atany level of SAP NetWeaver Portal HMIS seamlessly integrated with SAPapplications to provide a comprehensivehealthcare solution Integrate Processes SAP NetWeaver and HMIS support advancedWeb services protocols, providing a solidbasis for flexible integration of processes Transition to an enterprise SOA Through SAP NetWeaver ExchangeInfrastucture, HMIS can access the in-depthprocess optimization and integrationcapabilities of SAP solutionsHospital Management & Information System (HMIS)18

Illustrative Scenario: Patient RegistrationLogon to HMIS Portal. the default Appointment screen will be displayed.Hospital Management & Information System (HMIS)19

Illustrative Scenario: Patient Registration Select the registration menu. the user will be displayed the registration screen.Hospital Management & Information System (HMIS)20

Illustrative Scenario: Patient Registration Select the registration menu. the details are saved and the Registration number is displayed in a popup.Hospital Management & Information System (HMIS)21

Illustrative Scenario: Patient Registration Acknowledge the registration number and exit. the system logs out the user and displays the login screen.Hospital Management & Information System (HMIS)22

Illustrative Scenario: Drug OrderLogon to HMIS portal. the user will be displayed the default Home Page.Hospital Management & Information System (HMIS)23

Illustrative Scenario: Drug Order Select the orders menu. on selecting the orders menu it displays the default Laboratory orders screenwith a sub menu bar below the top main menu bar.Hospital Management & Information System (HMIS)24

Illustrative Scenario: Drug Order Select the drug Menu from the submenu bar. the default Drug order screen is displayed.Hospital Management & Information System (HMIS)25

Illustrative Scenario: Drug Order Select a patient from the View Patients dropdown list and click the New drugorder button below the dropdown list. when the patient is selected all drug orders placed earlier will be displayed. When the Newdrug order button is selected, then the new drug order screen (popup) will be displayed.Hospital Management & Information System (HMIS)26

Illustrative Scenario: Drug Order Select drug from the drug name (say Microdox-DT, the drug should not havebeen ordered already) dropdown box. the system will fetch the stock details from the SAP system and display it in the stock field inside the box. After the stock isdisplayed the user can enter the other details and save the order using the order button. The order will saved and theconfirmation popup will be displayed.Hospital Management & Information System (HMIS)27

AgendaHMIS OverviewPowered by SAP NetWeaver Featured Case StudyCorporate InformationHospital Management & Information System (HMIS)28

Featured Case StudyQuintegra’s HMIS is running a Harvard Medical International associatedhospital with. 1500 beds 40,000 records 800 patients per day 110,000 transaction entries permonth 40 departments 30 locations 140 surgeries per day 3000 employees 160 specializations 1500 medical equipment 10,000 student college & hostelAssociation part of the hospital’s long-term plans to effectively utilizeinformation technology to facilitate decision support and ensureeffective governance of the organization’s initiatives through leveragingupon Quintegra’s expertise.Hospital Management & Information System (HMIS)29

Featured Case Study Quintegra’s HMIS is running a Harvard Medical International associatedhospital through. Automation of 250 processes 100% timely & accurateinformation 34% operational costreduction 250,000 customized workflows &rules 80% reduction in paperwork 60% improvement in patientcare 80% reduction in HL7 & HIPAA Compliance JCAHO accreditation compliance Patient-centric online & kioskinformation flow time Enhanced competitiveaccess 200% enhancement in customeradvantageHospital Management & Information System (HMIS)delight30

AgendaHMIS OverviewPowered by SAP NetWeaver Featured Case StudyCorporate InformationHospital Management & Information System (HMIS)31

About Quintegra Founded:1994 Business:Information Technology Services and Consulting Public Listing:NSE, India Headquarters:Chennai, India Global Presence:India, UK, USA, Germany, Malaysia and Singapore Quality Processes:SEI CMM assessed Partnerships:SAP, Oracle, IBM, Microsoft & Mercury Interactive Building Blocks:Visionary LeadershipCustomer-CentricityTotal-cost AdvantageService Practice GroupsCommitment to Quality and ExcellenceStrong Skill Pool and Resource Management PracticesHospital Management & Information System (HMIS)32

Services anagementOpen SourceSunDomainsProductEngineeringBanking & Financial EducationFederalAerospaceEngineering ServicesRetailSAP / SiebelTesting &ValidationInsuranceEnergy & ion & tal Management & Information System (HMIS)Oracle33

Geographical PresenceGermanyLondonNew hennai- Offshore Development CenterContinuously expanding geographical presence providesQuintegra’s clients a truly 24x7 operations modelHospital Management & Information System (HMIS)- CRM Office34

Quintegra’s SAP CompetenciesProcessOptimizationApplication AuditsProduct Enhancements Bridging gapsClient ionSupportPre-Implementation ERP Selection IT Strategy roduct Enhancements Customized development Functionality enhancements Interface improvementIntegration: Interfaces to Legacy / customerapplications 3rd party products Other SAP systemsIntegration Web Enablement B2B integration ReengineeringSolution Identification Functional Mapping Fit Gap Analysis Solution structuring Data & ConfigurationMapping TechnicalEnhancements Customization Data Uploads Testing TrainingProjectManagementMulti-site RolloutSystem Administration Performance Tuning Configuration Audits Data Archival Systems ManagementMigration Legacy to ERPSupportApplication Support On-sitePre-ImplementationNew Service Lines CRM BW & BI / Analytics Supply Chain PLM Supplier RelationshipMgtImplementationMigration Software upgrade Data MigrationApplication Support Level 1/2/3 Remote Call Center SLA based Documentation Change ManagementStabilizationOptimizationLifecycle Phases Pre-Implementation servicesIntegration servicesImplementationHospital Management & Information System (HMIS)SupportMigrationProduct EnhancementAdministration35

Quintegra’s Healthcare Competencies Dedicated healthcarepractice group Experience on solutionsthat comply to HIPAA, HL7,JCAHO and FDA regulationsSegmentsHospitals Blend of seasonedprofessionals with rich &relevant experience inhealthcare industryMedical research organizations Wide-range of clientengagement modelsClinics / PolyclinicsBulk drug manufacturing companiesOTC and research drugs distribution companies Active focus on continuousresearch & developmentMedical stockiest and distributors (C and F agents)Biotech research organizations Synthesizing our knowledgein healthcare andtechnology to offer new,customized solutionsBusiness SolutionsEnterprise SolutionsPatient data monitoring systemsEnterprise Application managementPatient safety solutionsData warehousingHospital information systemsResearch systemsMedication-use processLegacy system modernizationSupply chain management processWeb portals and customer interfacesHealth benefits administrationHIPAA & HL7 compliant web-servicesClaims processing systemsHospital Management & Information System (HMIS)36

AdvantagesEnd-to-end servicecapabilityClient-centric,transparent and userfriendly servicesapproachIn-depth understandingof industry know-howDelivery excellencethrough hands-onexperience and timetested methodologiesServicesTotal responsibility forthe solution providedRich in-house pool oftrained, experiencedtechnology and businessprofessionalsComprehensiveinfrastructure, facilitiesand processes networkReduction of cost due tolean consulting teamand innovative use ofoffshore deliveryHospital Management & Information System (HMIS)37

The rich experience of a decade in providing value-based software solutions.The dedication, reliability, knowledge and imagination of a strong pool of resources.Thank YouThe capability of delivering efficient business solutions for focused verticals.The global infrastructure and processes delivering results in a transparent manner.The company where every moment is a relentless pursuit towards perfection.Quintegra SolutionsThe best-value services providerHospital Management & Information System (HMIS)38

Hospital Management & Information System (HMIS) 15 Benefits The HMIS provides an effective solution to hospitals that plan to reduce the costs of administrative and clinical transactions, and at