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Office of Information Technology 4.388.8234ITS Resources GuideSystemBannerBearcat WebBlackboardCollaborateBlackboardLearnBlackboard& SoftwareTraining &Support24/7BlackboardHelp DeskITS Resources GuideDescriptionFacultyStaffStudentsBearcat Web provides access to employeeinformation, class lists, course cataloginformation, and student academic historyinformation. Preferred access to BearcatWeb is through MyLander. Access the Bearcatwebpage for more information.XXXBlackboard Collaborate Ultra is a simple,convenient and reliable online learningsolution for video conferencing andinteractive classroom collaboration.Blackboard Learn is Lander’s coursemanagement system and is used to provideonline components of classes. The preferredmethod to access Blackboard is throughMyLander. Access Blackboard webpage forquick links, and login instructions.Blackboard & Software Training andSupport – Contact the ITS Help Desk forBlackboard training and support. AccessBlackboard webpage for quick links, andlogin instructions. Access training sessionswebpage for recorded training sessions.Provided by Blackboard, this service isavailable 24 hours, seven days a week andprovides dedicated help for Blackboard andthird party tools in Blackboard such asRespondus Lockdown Browser, Turnitin,Echo360, etc. You can access the Blackboard24/7 Help Desk by calling (864) 388-8243 orby visiting Lander University’s dedicatedBlackboard Help portal: LanderUniversity BBHelp.XXXXXBanner is the software solution developed byEllucian that is used to manage Landerbusiness operations. Banner can be accessedthrough MyLander. Access the Banner webpagefor more information.XXXXXRevised 11/19/20

Office of Information Technology cho 360FacultyLaptopProgramFollow MePrintingHoonuitInstructionalDesignITS HelpDeskITS Resources GuideDescriptionClassroom Streaming can be accomplishedusing Echo360 and Blackboard CollaborateUltra. Echo360 is a lecture capture and adhoc recording tool. Blackboard CollaborateUltra is for video conferencing andcollaboration.Computer Commons provides access tocomputers, printers, scanners, andcollaboration spaces located in the lowerlevel of Jackson Library.Echo360 is a lecture capture system, whichallows the recording of classroom lectures,meetings, speeches and other events. Youcan record any combination of audio, video,and information on your computer screenand easily publish your recordings toBlackboard. Contact the ITS Help Desk forassistance.Faculty Laptop Program – The faculty laptopprogram provides all full-time faculty with anup-to-date laptop computer to facilitatecommunication and collaboration withstudents and peers.“Follow Me Printing” provides ability to senddocuments from any campus computer toappropriate print queue.Hoonuit is a free service available to allLander students, faculty and staff, providesprofessional development video tutorials. Toaccess Hoonuit, login with your full LanderUniversity username & password.Instructional design and hybrid classdelivery methods assistance – Contact theITS Help Desk for instructional design andhybrid class delivery methods assistance.ITS Help Desk provides technology support,located in the lower level of Jackson Library.Contact the ITS Help desk for assistance withtechnology issues. Visit the ITS Homepage,email help@lander.edu or call 864-388-8234for assistance.FacultyXStaffStudentsXXXXXXXXXXXRevised 11/19/20

Office of Information Technology 4.388.8234SystemLander AlertLander EmailLanderMobile AppLaptop TS Resources GuideDescriptionLander Alert provides emergencycommunications via email and text messagesincluding safety alerts, severe weatherwarnings, and weather-related closings anddelays. Use link in MyLander to sign up forLander Alert. For more information accessLander Alert web page.Lander Email provides officialcommunication from the university. Landeremail can be accessed within MyLander, or bytyping https://outlook.com/lander.edu in aweb browser. For more information accessLander Email information web page.LanderMobile app is available for freedownload on both the Apple App Store foriOS devices and on Google Play for Androiddevices. Some of the features includecampus directory, Bearcat athletics, grades,maps, daily course schedule, news, LanderUniversity ID, leave balances, FALS credits,Lander email, and dining hall menu.Laptop and PC Setup and Repair – Visit theITS Homepage, email help@lander.edu orcall 864-388-8234 for PC setup and repair.Media Conversion & Duplication Services –ITS can convert non-copyrighted academicuse VHS tapes to DVD. We also offer CD andDVD duplication for non-copyrightedmaterials. Visit the ITS Media Services page.Microsoft Teams is a teleconferencing andcollaboration tool, all students, faculty andstaff have accounts and access to thissoftware through Lander, and it can bedownloaded for use on laptops, phones ortablets.MyLander Portal – MyLander provides accessto Bearcat Web, Blackboard, Banner, Landeremail, activity schedules, resources, andmore. Access MyLander from Lander’s homepage or by typing http://mylander.lander.edu inweb browser. Click for additional MyLanderinformation .FacultyStaffStudentsXXXXXXXXXXXXXXXXXXRevised 11/19/20

Office of Information Technology 4.388.8234SystemNetwork andWirelessAccessNewTechnologyPurchasesOffice365 ProPlusOneDriveProntoSedonaSMARTClassroomDesign andSupportSelectSurveyITS Resources GuideDescriptionNetwork and Wireless Access is provided toLander employees or students with a validLander account. Bearcat Wireless access isprovided in all of Lander’s buildings andresidence halls and in some outside areas.New Technology Purchases – ITS providesassistance to university departments for theprocurement of technology equipment whichincludes desktop computers, laptops, monitors,printers, scanners, mobile devices (iPads), etc.Visit the ITS Homepage, emailhelp@lander.edu or call 864-388-8234 fornew technology purchases.Office 365 is provided to faculty, staff andstudents at no additional cost. Downloadand install Microsoft Office Pro Plus desktopapplications (Word, Excel, PowerPoint,Access).OneDrive – All employees with Landeraccounts are provided 1 TB of OneDriveCloud storage recommended for weeklybackup of all critical file/folders.Pronto provides a communication hub withinBlackboard courses that is mobile devicefriendly with the Pronto App. Access Prontoin Blackboard Tools to get started.Sedona is a faculty activity database whichallows the input of teaching, research,service, experience, development,credentials, and assessment records.SMART Classroom Design and Support –Classrooms are equipped with podiums,video projectors, DVD players, and laptopconnections to allow you to share teachingresources with your class. Some classroomscome equipped with computers, othersrequire a laptop. For more information visitthe SMART Classrooms webpage.SelectSurvey is a tool that can be used tocreate surveys. Contact the ITS Help Desk foraccess to vised 11/19/20

Office of Information Technology 4.388.8234SystemTesting &SecurityTRACSTurnitin.comVPNITS Resources GuideDescriptionTesting & Security – LockDown Browser &Respondus Monitor. Lockdown Browser is acustom web browser that secures the testingenvironment within Blackboard. RespondusMonitor is an added feature of LockDownBrowser, using a student’s webcam andvideo analytics to prevent cheating duringnon-proctored exams.TRACS (Technology Resource AssistanceCenter for Students) provides support forstudent laptop support & network accessissues, located in the lower level of JacksonLibrary.Turnitin.com is a plagiarismdetection/prevention service and can beaccessed through Blackboard. For additionalTurnitin.com information.Virtual Private Network (VPN) – AnyConnect(virtual private network) provides secureremote access.FacultyXStaffStudentsXXXXXRevised 11/19/20

maps, daily course schedule, news, Lander University ID, leave balances, FALS credits, Lander email, and dining hall menu. X X X: Laptop Repair . Laptop and PC Setup and Repair – Visit the ITS Homepage, email . help@lander.edu or call 864-388-8234 for PC setup and repair. X X . Media C