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Directory of Nurse Aide Registries2018-2019Updated 09/18
#State/Territory1Alabama2Who maintains the registry in your state?Who investigates complaints in your state?Suniaja Smith, ASAAlabama Certified Nurse Aide RegistryAlabama Department of Public HealthDivision of Healthcare FacilitiesPO Box 303017Montgomery, AL 36130-3017Phone: 334.206.5169Fax: 334.206.3031Email: NARcorrespondence@adph.state.al.usRay Gibson, RNRegistry SupervisorAlabama Department of Public Health, ComplaintUnit SupervisorDivision of Healthcare FacilitiesPO Box 303017Montgomery, AL 36130-3017Phone: 334.206.5163AlaskaLisa MaroneyNurse Aide RegistryDepartment of Commerce, Community &Economic DevelopmentDivision of Corporations, Business & ProfessionalLicensing550 W. 7th Avenue, Suite 1500Anchorage, AK 99501Phone: 907.269.8169Fax: 907.269.8196Email: ideRegistry.aspxSonia Lipker, InvestigatorDepartment of Commerce, Community &Economic DevelopmentDivision of Corporations, Business & ProfessionalLicensing550 W. 7th Avenue, Suite 1500Anchorage, AK 99501Phone: 907.269.7646Fax: 907.269.8195Email: Sonia.lipker@alaska.gov3ArizonaJoey Ridenour, RN, MN, FAANExecutive DirectorArizona State Board of Nursing1740 W Adams Street, Suite 2000Phoenix, AZ 85007Phone: 602.771.7801Website: http://www.azbn.govArizona State Board of NursingComplaints/Investigations1740 W Adams Street, Suite 2000Phoenix, AZ 85007Phone: 602.771.7827Email: complaints@azbn.govWebsite: http://www.azbn.gov4ArkansasPrometricAR Nurse Aide7941 Corporate DriveNottingham, MD 21236Phone: 800.818.8917Website: www.prometric.com/nurseaide/arArkansas Department of Human ServicesPO Box 8059 Slot S405Little Rock, AR 72203-8059Phone: 501.320.64615CaliforniaDepartment of Public HealthLicensing & Certification ProgramCNA/HHA/CHT Certification UnitP.O. Box 997416, MS 3301Sacramento, CA 95899-7416Phone: 916.327.2445Fax: 916.552.8785Email: cna@cdph.ca.govDepartment of Public HealthLicensing & Certification ProgramProfessional Certification Branch/InvestigationSectionP.O. Box 997416, MS 3303Sacramento, CA 95899-7416Abuse Hotline: 916.492.8232Main Phone: 916.445.4423Email: cnamisconduct@cdph.ca.gov
#State/Territory6Colorado7Who maintains the registry in your state?Who investigates complaints in your state?State Board of Nursing1560 Broadway, Suite 1350Denver, CO 80202Phone: 303.894.2430Alternate Phone: 303.894.2458Fax: 303.894.2821Email: Dora nursingboard@state.co.usState Board of Nursing1560 Broadway, Suite 1350Denver, CO 80202Phone: 303.894.2430Alternate Phone: 303.894.2458Fax: 303.894.2821Email: Dora nursingboard@state.co.usConnecticutPrometric - CT Nurse Aide7941 Corporate Dr.Nottingham, MD 21236Phone: 866.499.7485Email: ric.com/registry/publicCTConnecticut Department of Public Health410 Capitol Ave., MS# 12 MQAHartford, CT 06134-0308Phone: 860.509.7603 option #1Fax: 860.707.1983Email: dph.nurseaide@ct.gov8DelawareDivision of Long Term Care Residents Protection3 Mill Road, Suite 308Wilmington, DE 19806Phone: 302.421.7403Fax: hss/dltcrp/cnareg.htmlLong Term Care Residents Protection3 Mill Road, Suite 308Wilmington, DE 19806Phone: hss/dltcrp/mailform.html9District ofColumbiaPearson VUEPO Box 13785Philadelphia, PA 19101-3785Phone: 888.274.6060Website: www.pearsonvue.comDistrict of Columbia Board of Nursing899 North Capitol Street, NE; Suite 200Washington, DC 20002Phone: 202.672.2174Fax: 202.727.8471Website: censingDistrict of Columbia Board of Nursing899 North Capitol Street, NE; Suite 200Washington, DC 20002Phone: 877.672.2174Fax: 202.727.8471Website: censing10FloridaFlorida Department of HealthDivision of Medical Quality AssuranceCertified Nursing Assistant Registry4052 Bald Cypress Way, BIN C-02Tallahassee, FL 32399-3262Phone: 850.245.4125Fax: 850.617.6460Email: MQA.CNA@flhealth.govWebsite: www.floridasnursing.govPrometric Testing InformationPhone: 888.277.3500Email: FLCNA@prometric.comWebsite: ages/FL.aspxFlorida Department of HealthDivision of Medical Quality AssuranceConsumer Services Unit4052 Bald Cypress Way, Bin C-75Tallahassee, Florida 32399-3275Phone: 850.245.4339Email: .html
#State/Territory11Georgia1213Who maintains the registry in your state?Who investigates complaints in your state?Georgia Department of Community HealthPO Box 105753Atlanta, GA 30348Phone: 800.414.4358Website: http://www.mmis.georgia.gov/Georgia Department of Community HealthHealthcare Facility Regulation DivisionLong Term Care Section2 Peachtree Street, NW, 31st FloorAtlanta, GA 30303Phone: 800.878.6442GuamMarlene Carbullido, RN, MSNExecutive OfficerGuam Board of Nurse Examiners194 Hernan Cortez Avenue, Suite 213Hagatna, Guam 96910Phone: 671.735.7412Fax: 671.734.7413Email: Marlene.Carbullido@dphss.guam.govMarlene Carbullido, RN, MSNExecutive OfficerGuam Board of Nurse Examiners194 Hernan Cortez Avenue, Suite 213Hagatna, Guam 96910Phone: 671.735.7412Fax: 671.734.7413Email: Marlene.Carbullido@dphss.guam.govHawaiiDepartment of Commerce and Consumer AffairsProfessional and Vocational Licensing DivisionNurse Aide ProgramVendor: Prometric345 Uluniu Street, Suite 308Kailua, Hawaii 96734Phone: 808.261.8182Fax: 808.261.8240Department of Health (Medicare)Office of Health Care Assurance MedicareSection601 Kamokila Boulevard, Room 395Kapolei, Hawaii 96707Phone: 808.692.7420Department of Human Services (Adult ProtectiveServices)Social Services Division1390 Miller Street, Room 209Honolulu, Hawaii 96813Phone: 808.586.499714IdahoBureau of Facility StandardsCNA RegistryPO Box 83720Boise, ID 83720-0009Phone: 800.748.2480Email: ric.com/registry/publicIDCo-Supervisors of Long Term CareDivision of Licensing and CertificationBureau of Facility StandardsDepartment of Health and WelfarePO Box 83720Boise, ID 83720-0009Phone: 208.334.6626Fax: 208.364.188815IllinoisHealth Care Worker Registry525 W. Jefferson St.Springfield, IL 62761Phone: 844.789.3676Fax: 217.524.0137Website: https://hcwrpub.dph.illinois.gov/Illinois Department of Public HealthOffice of Health Care Regulations, LTC FieldOperations525 W. Jefferson St.Springfield, IL 62761Phone (24-hour hotline): 800.252.4343
#State/Territory16Indiana17Iowa18Kansas1920Who maintains the registry in your state?Who investigates complaints in your state?Darlene K. JonesHealth Care Records and Registry Services2 North Meridian Street, Section 4BIndianapolis, IN 46204Phone: 317.233.7351Fax: 317.233.7750Email: aides@isdh.IN.govWebsite: www.in.gov/plaJanelyn Kulk, DirectorIndiana State Department of HealthDivision of Health Care Education and Quality2 North Meridian Street, Section 4BIndianapolis, IN 46204Phone: 317.233.7480Fax: 317.233.7477Greg DeMossDirect Care Worker RegistryDivision of Health FacilitiesIowa Department of Inspections and AppealsLucas State Office Building321 East 12th Street Des Moines, IA 50319-0083Phone: 515.281.4077Fax: 515.281.6259Email: Greg.DeMoss@dia.iowa.govWebsite: www.dia-hfd.state.ia.usSING: www.iowaonline.state.ia.us/SING/Department of Inspections and AppealsHealth Facilities DivisionLucas State Office Building321 East 12th StreetDes Moines, IA 50319Phone: 515.281.4115Fax: 515.242.5022Kansas Department for Aging and DisabilityServicesHealth Occupations Credentialing612 S. Kansas Ave.Topeka, KS 66603Phone: 785.296.6877Fax: 785.296.3075Email: certification@kdads.ks.govWebsite: www.ksnurseaidregistry.orgCaryl GillKansas Department for Aging and DisabilityServicesNew England Building503 S. Kansas Ave.Topeka, KS 66603Phone: 785.296.4986Fax: 785.296.0256Email: kdads.wwwmail@ks.govWebsite: www.kdads.ks.govKentuckyKentucky Board of NursingKentucky Nurse Aide Registry312 Whittington Parkway, Suite 300-ALouisville, KY 40222Phone: 888.530.1919Fax: 502.429.1247Website: http://www.kbn.ky.gov/Long Term Care DivisionOffice of Inspector General275 E. Main St., 5E-AFrankfort, KY 40621Phone: 502.564.7963 ext. 3291Fax: s/oig/dhcLouisianaLouisiana Department of HealthHealth Standards SectionP.O. Box 3767Baton Rouge, LA 70821 - 3767Phone: 225.342.0138Fax: 225.342.4549Website: http://www.dhh.la.gov/CNADSWLouisiana State Department of Health andHospitalsHealth Standards SectionLong Term Care DivisionP.O. Box 3767Baton Rouge, LA 70821 – 3767Phone (Long Term Care Complaint Hotline):888.810.1819Fax: 225.342.5073
#State/TerritoryWho maintains the registry in your state?Who investigates complaints in your state?21MaineMaine Department of Health & Human ServicesDivision of Licensing & Regulatory ServicesMaine Registry of Certified Nursing AssistantsState House Station #1141 Anthony AvenueAugusta, Maine 04333Phone: 800.383.2441Email: .gov/dhhs/mecdc/dlrs/cna/home.htmlDepartment of Health & Human ServicesDivision of Licensing & Regulatory ServicesState House Station #1141 Anthony AvenueAugusta, Maine 04333Phone: 800.383.244122MarylandMaryland Board of Nursing4140 Patterson AvenueBaltimore, Maryland 21215-2254Phone: 410.585.1900Email: mbon.cna@maryland.govWebsite: nd Board of NursingComplaints & Investigations Division4140 Patterson AvenueBaltimore, MD 21215-2254Phone: ryland.gov23MassachusettsNurse Aide RegistryMassachusetts Department of Public HealthDivision of Health Care Quality99 Chauncy Street, 2nd FloorBoston, MA 02111Phone: etts Department of Public HealthHealth Care Safety and Quality99 Chauncy StreetBoston, MA 02111Phone: 617.753.800024MichiganBureau of Community and Health SystemsPO Box 30664Lansing, MI 48909Phone: 517.284.8961Registry & VerificationPhone: 800.752.4724Website: www.michigan.gov/bchsMichigan Department of Licensing andRegulatory AffairsBureau of Community and Health SystemsPO Box 30664 Lansing, MI48909Phone: 517.284.896125MinnesotaDivision Of Compliance MonitoringNursing Assistant RegistryPO Box 64501St. Paul, MN 55164-0501Phone (Calls placed in MN only): 800.397.6124Phone: 651.215.8705Fax: 651.215.9697Email: Bonnie.Wendt@state.mn.usOffice of Health Facility Complaints85 East 7th Place, Suite 220PO Box 64970St. Paul, MN 55164-0970Phone: 651.201.4201Alternate Phone: 800.369.7994Email: Health.ohfc-complaints@state.mn.us
#State/TerritoryWho maintains the registry in your state?Who investigates complaints in your state?26MississippiMississippi State Department of HealthBureau of Health FacilitiesLicensure and CertificationP.O. Box 1700Jackson, MS 39215Phone: 601.364.1100Phone: 888.204.6213Website: www.msdh.state.ms.usReciprocity & Renewals, Pearson VUE - MS NurseAide Registry Website: www.pearsonvue.comComplaint UnitMississippi State Department of HealthBureau of Health FacilitiesLicensure and CertificationP.O. Box 1700Jackson, MS 39215-1700Phone: 601.364.1100Website: www.msdh.state.ms.us27MissouriMissouri Department of Health and SeniorServicesHealth Education UnitPO Box 5703418 KnippJefferson City, MO 65102Phone: 573.526.5686Fax: 573.526.7656Email: .mo.gov/safety/cnaregistry/Missouri Department of Health and SeniorServicesPO Box 570Jefferson City, MO 65102Elder Abuse and Neglect Hotline: 800.392.021028MontanaCertification Bureau – DPHHSMontana Nurse Aide Registry2401 Colonial Drive, 2nd FloorPO Box 202953Helena, MT 59620-2953Phone: 406.444.4980Fax: 406.444.3456Email: cna@mt.govWebsite: https://dphhs.mt.gov/CNACertification Bureau QAD – DPHHSPO Box 202953Helena, MT 59620-2953Phone: 406.444.2099Email: mtssad@mt.gov29NebraskaConnie Wagner, RN, BSNNursing Support SupervisorDivision of Public Health, Licensure UnitNursing and Nursing SupportP. O. Box 94986Lincoln, NE 68509-4986Phone: 402.471.4969Fax: h/pages/crlCNAHome.aspxConnie Wagner, RN, BSNNursing Support SupervisorDivision of Public Health, Licensure UnitNursing and Nursing SupportP. O. Box 94986Lincoln, NE 68509-4986Phone: 402.471.4969Fax: h/pages/crlCNAHome.aspx30NevadaNevada Department of Health and HumanServicesDivision of Public & Behavioral Health/HealthCare Quality and Compliance727 Fairview Dr., Ste ECarson City, NV 89701Attn: Sherry Crance, RNPhone: 775.684.1055Email: scrance@health.nv.govSam McCord, BSN, RNNevada State Board of Nursing5011 Meadowood Mall Way, Ste 300Reno, Nevada 89502-6576Phone: 888.590.6726Email: smccord@nsbn.state.nv.us
#State/Territory31New Hampshire32New Jersey33New Mexico34New YorkWho maintains the registry in your state?Who investigates complaints in your state?Arthoen Wolf, MS, APRNProgram Specialist IVKim CicchettoProgram Assistant IINew Hampshire Board of Nursing121 South Fruit Street, Suite 102Concord, NH 03301-2412Phone: 603.271.8282 or 603.271.6604Fax: 603.271.6605Email: Arthoen.Wolf@oplc.nh.gov orKim.Cicchetto@oplc.nh.govWebsite and online verification:http://www.oplc.nh.gov/nursingNew Hampshire Board of Nursing121 South Fruit Street, Suite 102Concord, NH 03301-2431Phone: 603.271.8282Alternate Phone: 603.271.6604Fax: 603.271.6605Email: Board.Questions@nh.govWebsite: http://www.oplc.nh.gov/nursingNew Jersey Department of HealthDivision of Health Facilities Evaluation andLicensingOffice of Program CompliancePO Box 358Trenton, NJ 08625-0358Phone: 866.561.5914Alternate Phone: 609.984.0015Fax: 609.633.9087Website: https://njna.psiexams.com/Office of Ombudsman for the InstitutionalizedElderly Department of Public AdvocatePO Box 852Trenton, NJ 08625-0852Phone: 877.582.6995Website: http://www.nj.gov/ooie/New Mexico Nurse Aide Training & RegistryNew Mexico Department of HealthProgram Operations Bureau2040 S. Pacheco Street, Suite 237Santa Fe, New Mexico 87505Phone: 505.476.9040Fax: /registry/publicNMDOH/DHI/Program Support BureauComplaints Department2040 S. Pacheco Street2nd Floor, Room 202Santa Fe, New Mexico 87505Phone: 505.476.9027Phone (toll-free in state): 800.752.8649Fax: 505.476.8977Bureau of Quality AssuranceNew York State Department of Health875 Central AvenueAlbany, NY 12206Phone: 877.877.1827Email: profcred@health.state.ny.usFor CNA verification only: 800.918.8818Website: www.prometric.com/nurseaide/nyMaryJane Vogel, DirectorBureau of Centralized Complaint Intake ProgramNew York State Department of Health875 Central AvenueAlbany, NY 12206Phone: 888.201.4563New Jersey Department of HealthDivision of Health Facilities Evaluation andLicensingOffice of Program CompliancePO Box 368Trenton, NJ 08625-0367Phone: 609.984.8128
#State/TerritoryWho maintains the registry in your state?35North CarolinaDepartment of Health and Human ServicesDivision of Health Service RegulationHealth Care Personnel Education andCredentialing Section2709 Mail Service CenterRaleigh, NC 27699-2709Phone: 919.855.3969Fax: 919.733.9764Website: https://www.ncnar.orgDepartment of Health and Human ServicesDivision of Health Service RegulationHealth Care Personnel Registry InvestigationsBranch2719 Mail Service CenterRaleigh, NC 27699-2719Phone: 919.855.3968Fax: 919.733.320736North DakotaOBRA Mandated Registry:North Dakota Department of HealthDivision of Health Facilities600 East Boulevard Avenue, Dept. 301Bismarck, ND 58505-0200Phone: rth Dakota nurse aide registry.htmBruce PritschetDivision of Health Facilities600 East Boulevard Avenue, Dept. 301Bismarck, ND 58505-0200Phone: 701.328.2352Email: CNARegistry@nd.govUnlicensed Assistive Person Registry:Patricia Hill, RNAssistant Director for Practice/Discipline NorthDakota Board of Nursing919 South 7th Street, Suite 504Bismarck, ND 58504-5881Phone: 701.328.9788Fax: 701.328.9785Email: phill@ndbon.org37Ohio38OklahomaWho investigates complaints in your state?(For Unlicensed Assisted Persons Only)North Dakota Board of Nursing919 South 7th Street, Suite 504Bismarck, ND 58504-5881Phone: 701.328.9788Fax: 701.328.9785Christine D. AllenBureau of Regulatory OperationsOhio Department of Health246 North High StreetColumbus, OH 43215-2412Phone: 800.582.5908Email: NAR@odh.ohio.govJames HodgeBureau of Survey and CertificationOhio Department of Health246 North High StreetColumbus, OH 43215-2412Phone: 614.644.6220Email: James.Hodge@odh.ohio.govOklahoma State Department of HealthNurse Aide Registry1000 N.E. 10th StreetOklahoma City, OK 73117-1299Phone: 405.271.4085Fax: 405.271.1130Website: http://nar.health.ok.govAngie StewartOklahoma State Department of HealthOffice of General Counsel1000 N.E. 10th StreetOklahoma City, OK 73117-1299Phone: 405.271.6017Phone (after hours): am/nrsaid/index.html
#State/Territory39Oregon40PennsylvaniaWho maintains the registry in your state?Who investigates complaints in your state?Customer Service CenterOregon State Board of Nursing17938 SW Upper Boones Ferry Rd.Portland, OR 97224Phone: 971.673.0685Fax: 971.673.0684Email: oregon.bn.info@state.or.usWebsite: www.oregon.gov/OSBNOregon State Board of Nursing17938 SW Upper Boones Ferry Rd.Portland, OR 97224Phone: 971.673.0685Fax: 971.673.0684Pennsylvania Department of HealthDivision of Nursing Care FacilitiesRoom 526, Health & Welfare Building625 Forster StreetHarrisburg, PA 17120Phone: 800.852.0518Pennsylvania Department of HealthDivision of Nursing Care FacilitiesPhone: 717.787.1816Fax: 717.772.2163Phone (Complaint Hotline): 800.254.5164Pennsylvania Nurse Aide RegistryPearson VUEP.O. Box 13785Philadelphia, PA 19101-3785Phone: 800.852.0518Fax: 877.543.5215Website: http://www.pearsonvue.com41Rhode Island42South CarolinaRhode Island Department of HealthOffice of Health Professionals Regulation3 Capitol Hill, Room 105Providence, RI 02908-5097Phone: 401.222.5888Website: www.health.ri.govRhode Island Department of HealthOffice of Health Professionals Regulation3 Capitol Hill, Room 105Providence, RI 02908-5097Phone: 401.222.5200Phone (After-Hours Emergency Number):401.272.5952South Carolina Department of Health and HumanServicesDivision of Community and Facility ServicesEmail: scnar@scdhhs.govSouth Carolina Department of Health andEnvironmental ControlComplaint Program2600 Bull StreetColumbia, SC 29201Phone: 803.545.4205Email: dennispl@dhec.sc.govSouth Carolina Nurse Aide RegistryPearson VUEP.O. Box 13785Philadelphia, PA 19101-3785Phone: 800.475.829043South DakotaAshley KrogerSouth Dakota Board of Nursing4305 S Louise Ave, Suite 201Sioux Falls, SD 57106Phone: 605.362.3525Fax: 605.362.2768Jana DohertySouth Dakota Department of Health615 East 4th StPierre, SD 57501Phone: 605.773.3497Fax: 605.773.6667
#State/Territory44TennesseeWho maintains the registry in your state?Who investigates complaints in your state?Department of HealthOffice of Health Care Facilities665 Main Stream DriveNashville, TN 37243Phone: 615.532.7841Nurse Aide Registry: 800.778.4504Fax: 615.248.3601Attn: Wanda J. King, Program Manager, NurseAide ProgramsEmail: CNA.Health@tn.gov orWanda.King@tn.govOffice of Health Care FacilitiesCentral Intake UnitPhone: 877.287.0010Office of Health Care FacilitiesPhone: 615.741.767045TexasAnne Trejo, Manager, NFA LicensingHealth and Human Services CommissionPO Box 149030, MC: E-414Austin, TX 78714-9030Phone: 512.438.2050Fax: 512.438.2051Email: g-regulation/nurseaide-registryHealth and Human Services CommissionConsume
CNA/HHA/CHT Certification Unit P.O. Box 997416, MS 3301 Sacramento, CA 95899-7416 Phone: 916.327.2445 Fax: 916.552.8785 Email: cna@cdph.ca.gov Department of Public Health Licensing & Certification Program Professional Certification Branch/Investigation Section P.O. Box 997416, MS 3
