DNBi User Guide - Illion Direct

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DNBiUser GuideGround floor, 479 St Kilda RoadMelbourne, VIC 300413 23 33dnb.com.au

2Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

ContentsOverview . 4Avoid Risk, Maximise Opportunities. . 4Manage your Exposure . 4Insights and Analysis . 4Find and Review . 4Getting Started . 5Sign in . 5Navigate DNBi Dashboard . 6Failure (FRS) and Late Payment Risk (LPRS) Donut Graphs . 7Alert Notifications & Latest Ordered Reports . 8Commercial Entity Search .11Purchase a Report . 13Navigate the Report . 17Report Print and Save Options . 17Archive .18Search Entity for Archived Report . 18Notes . 19Alternative Archive Retrieval . 20Filter . 20Individual Search .21ASIC Personal Name Extract . 21ID Verification . 24Consumer Bureau Search– View only availble if within your subscription . 25IRS – View only availble if witihin your subscription . 27Third Party Reports .28Bankruptcy Register . 28Land Titles Search . 29PPSR Personal Property Securities Register .30Usage Reports .31DNBi Support .323Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

OverviewDNBi is a powerful data source and risk management solution. Delivering timely and useableinsight into the management and growth of your customers and prospects. D&B has Australia’slargest marketable database, with added insights from our team of researchers.Avoid Risk, Maximise Opportunities.Powered by the worlds largest commercial database, transformingdata into quality information, underpinned by accuracy,completeness, timeliness and global consistency.DNBi utilises predictive failure and late payment scores so you canmake quick and accurate decisions.Manage your ExposureUse the dynamic dashboard for an immediateview of risk and opportunity within your portfolio. See the risk of your customers failing or making latepayments with scores built by our advanced analytics, including unrivalled company payment patterns,the most extensive financial data available and unique collections activity.Insights and AnalysisAccess to D&B’s easy to read reports is just a click away. Intergrated analytics, from basiccompany identification through to comprehensive reports on financial stability, payment patterns, failurerisk, credit history, director and shareholder information. Understand the risk of doing business before youestablish a relationship with an entity.Find and ReviewExamine new business opportunities by searching companies, directors and individualsfrom the worlds largest commercial database and D&B’s comprehensive consumer bureau. Refine andfilter by company structure, registration status and locationView Full HistoriesShare knowledge across your credit team with customised entity views that focus youractivites. With an infinite archive capacity you can see a full audit history indcluding reports, notificationsand notes made by your team, so you avoid wasted effort and duplicate orders.4Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Getting StartedSign inDNBi is a single platform requiring one sign in. Use your registered email address and the passwordemailed to you.You will be asked to change your passwordon your initial access to DNBiPasswords are case sensitive and mustcontain at least 8 characters including 1uppercase, 1 numerical and 1 specialcharacterClick on Forgot your password tabTo reset your password at any time5Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Navigate DNBi DashboardThe DNBi dashboard provides an overview of your portfolio at a quick glance.Providing the opportunity for you to quickly understand areas of concern or opportunity within yourportfolio.Easy to navigate and keeping you up to date with changing risks.Country Drop Down MenuIndividual SearchCommercial SearchEntity Search BoxGraphs:Highlights data fromreports orderedFailure RiskLate Payment RiskLatest NotificationsLatest 10 OrderedreportsSign Out Option – Hold the mouse over your name6Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Failure (FRS) and Late Payment Risk (LPRS) Donut GraphsThe graph display provides you with a high level view of your clients risk of late payment and failure withinthe next 12 months. Entities are rated from Low to High risk.Click on the donut graph to expand the risk catergory view.Click on the low orhigh areas within thegraph to expand thedisplay to: minimal,very low and low orhigh, very high andsevere riskcatergoriesClick on the specificgraph area todisplay the 10 topentities with therelevant catergoryTo display all entitieswithin the categoryclick on the tab7Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Alert Notifications & Latest Ordered ReportsProvides you with quick access to all recently ordered reports and notifications when any pendinginvestigation has completed.Latest ordered reports will displaythe most recent 10 reportsClick on Report Centre tab to openAll reports will display in the report centre in date order – from most recent.Click on entity title to open and viewreportClick on the entity title then view entitytab to display the completed report innotification centre*Refer to DNBi Manage Core Risk Monitoring user guide for detailed information on monitoring8Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Refine your search for Report Centre by clicking on the filter tabSeach for and entity using:Refine further by:Name (first or surname)ID Number: D-U-N-S, ACN, ABN, NCN or IRN numberDate RangeLast reviewed byCountryStateReport typeMonitoring profile (if applicable)Group (if applicable)9Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Refine your search for Notification Centre by clicking on the Filter tabSeach for and entity using:Refine further by:Name (first or surname)ID Number: D-U-N-S, ACN, ABN, NCN or IRN numberDate RangeLast reviewed byGeneral alert typeFR Alert (Failure Report)LPR Alert (Late Payment Report)Monitoring Profile (if applicable)Group (if applicable)10Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Commercial Entity SearchAdd entity name, ACN, ABN orD-U-N-S number into the searchboxCountry drop down menuclick on Choose the country from the drop down menu. Australia will default Add the entity you want to search using: Name, ACN, ABN or D-U-N-S numberIn the example below “sample entity” has returned:130 results from the Database with similar criteria1 result in File ArchiveDatabase ResutsFile ArchiveTabGoogle Results11Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

If the entity your are seeking does not display you can refine your search, using the filter options:Sn) StateCompany TypeLimit the selection to one orIdentify the legal forms of interestmore statesStatusLimit the selection by the statusrecorded at ASIC12Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Purchase a ReportThe date data was last extracted from ASICRequest the report best suited to your requirements. Greyed out reports are not available.13Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

According on the report you are ordering you may have the option to choose: The latest ASIC data Refreshed current and historical ASIC data No ASIC informationYour Internal Reference Number (IRN) can be added / will appear hereRequesting PPSR information will include data related to ACN numberTick this box for an email copy to be sent to your inbox14Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

1. Complete your order with the required references (as per your business): Billing reference (Mandatory) Credit / Enquiry Amount (Optional) Enquiry Type (Optional) Internal Reference Number (Optional)2. Click on PPSR if you would like information from the Personal Property Securities Registerrelated to the ACN number to be included with your D&B report3. Purchase and View ReportDNBi provides the capability to order ASIC documents for the entity you are searching.From the Select a report menu click on Document List.This will return the top 150 most recent documents lodged with ASIC.15Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Click on the relevant document or expand you search criteria by clicking on ‘Search’ if the document youare looking for does not display. Provide the required information to complete an advanced searchExpand Company Financials Plus Report to view availability of this report16Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Navigate the ReportDNBi displays a report summary page enabling you to immediately view key information on the entity.Scroll down for detailed information in each section.Download and print a copy of the PDFYou can choose to viewthrough easy navigationtools or by scrollingthrough the report. If previously requested a PDF copy will be sent to your email inboxReport Print and Save Options Print – click the option to download the full report as a PDF and print Save – select to save the PDF to your desktopThe report will be available in your DNBi archive file without the need to select save17Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

ArchiveDNBi provides an audit trail and shared workspace for all users within your organisation. The archivefunction stores all reports previously ordered with any notes added by users. These reports are availableto all users, and are listed on the entity’s archive page.Search Entity for Archived Report Enter the entity Name, ACN, ABN or DUNS number in the search bar Click on the file archive tab and the entity name All reports ordered for that entity will display18Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

DNBi stores all activities associated with an entity in the archive, providing a full audit including reportorder dates. To view a previously ordered report click on the report name in the Reports ordered section. To order a new report for the same entity click on Buy Report – you will be taken to the reportorder page where you can select and purchase. Recent Notifications will display on this screen. You can add /change your IRN (Internal Reference Number) from this entity pageNotesArchived reports provide the option to add notes to your file.Stored Notes can be filtered byauthorAdd note: click on either of thetwo optionsDisplayed Filtered List of Authors19Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Alternative Archive RetrievalAll reports are stored under the Archive Tab Reports are displayed by order date from most recent To filter your search click on the Filter tabTotal Number of Files Stored in ArchiveFilterDNBi provides a number of navigation tools to aid your search for a specific entity, use the Filter bar tocomplete an advanced search20Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Individual SearchDNBi allows you to search for an individual’s details. Options available will be according to yoursubscription.ASIC Personal Name Extract, detailing personal data as held by ASIC including directorship,shareholder and offices held.ASIC Personal Name ExtractClick on Individual SearchHistorical Search: Provides currentdata plus all previous informationavailable through ASIC. This optionwill default Complete details First name, Middle Name (if known), Surname Adding a date of birth range will refine the search Click on the search iconIncludeShareholdings:Report will includeall shareholdinginformation for theindividual21Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

The search for John Citizen, returned 70 results.22Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Alternatively whilst viewing a company extract, click on any Directors name and the hyperlink will take youthrough to the individual search results screen (as shown on previous page in user guide)Click on the D-U-N-S number in the report to display the entity details of any other entities the individualis associated with.23Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

ID VerificationComplete details as requested.24Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Consumer Bureau Search– View only availble if within your subscriptionSelect the report required and enter additional information as requestedBureau and Scored Bureau EnquiryAdverse EnquiryConsumer Access-IDVAccount ManagementConsumer Access25Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Mandatory information is identified by an *Complete your order and purchase the report.26Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

IRS – View only availble if witihin your subscriptionComplete details as required.27Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Third Party ReportsDNBi provides the option to search additional reports from Third Party suppliers including: Bankruptcy Register Land Titles PPSR, Personal Property Securities RegisterBankruptcy Register1. Add Your Reference2. Search By select your search data3. Email Check this option to receive a copy of the results to your inbox28Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Land Titles Search1. Choose your state:2. Choose the option best suited to your needs3. Complete requested information29Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

PPSR Personal Property Securities RegisterChoose from Search, Registrations and SPG ManagementChoose youroption from thenavigation bar30Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Usage ReportsHolding your mouse over your name at the bottom of the screen choose usage report from the pop up.Enter a date range to view a list of all reports ordered within this range. This list will display the name ofthe person in your organisation who requested the report along with the costs and your billing reference.Download the list.31Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

DNBi SupportRemember!If you’re having difficulty navigating DNBi or understanding what you’re seeing,our client services team can offer support.Contact:Client Services TeamHours:Monday to Friday 8.30am to 6.00 pmPhone:132 333Email:clientservices@dnb.com.au32Ground floor, 479 St Kilda Road 13 23 33Melbourne, VIC 3004 dnb.com.au

Print– click the option to download the full report as a PDF and print Save– select to save the PDF to your desktop The report will be available in your DNBi archive file without the need to select save You can choose to view through