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SAP S/4HANA Cloud, single tenant editionCustomer PresentationOscar Samillan, SAPJuly, 2019PUBLIC
SAP offers choice for the S/4HANA cloud journeyLowest TCOSpeed of InnovationStandardizationEasy to replicate & deployEasy to ScaleCustomer CloudCloudSaaS ModelLicensed viaGoverned bySAPSolutions 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICLicense IaaS costLicenseCustomerSharedConfigurationAdapted throughRuns onLicense SubscriptionCode ModificationCloudDedicated CloudPrivate CloudHyperscalerCustomer ownedS/4HANA CloudS/4HANA Cloud ,Single tenant editionHANA Enterprise CloudHyperscalers and S/4S4HANA OnPrem3
One SAP S/4HANA: the right solution for each customer cloud journeyCloud ERP*SAP S/4HANA CloudERP in the CloudSAP S/4HANA Cloud,single tenant editionSAP S/4HANA(Private cloud managed by SAP)ImplementationGreenfield with data migrationGreenfield with data andconfiguration migrationGreenfield or conversion of existingimplementationsFunctional ScopeBusiness configuration of standardized core ERP andselect LOB processesFull functional S/4HANA scope of core ERP andextended LOB and industry processesFull functional S/4HANA scope of core ERP andextended LOB and industry processesIndustries SupportedIn-depth support for professional services andcomponent manufacturing;more industries on road mapAll industries supportedAll industries supportedExtensibilityS/4HANA Extensibility Framework and extensions viaSCP, using whitelisted APIsS/4HANA Extensibility Framework and extensionsvia SCP, with full extensibility optionCustomization, modification, and extensibilitypossibleInnovation CycleQuarterlyUp to 2 upgrades a yearAnnual;speed of adoption on customers’ scheduleDeployment BenefitsMulti-tenant environment,Lowest TCO and fastest time to valueSingle-tenant environmentLow TCO and fast time to valueCustomer controlled deployment andimplementation effortsLicensingSubscription licensingSubscription licensingBYOL infrastructure subscriptionInfrastructureShared public cloudDedicated system landscape on cloudinfrastructureCustomer specific system landscapeRuns on SAP HANA Enterprise Cloud 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC*according to Gartner Cloud (SaaS) Definition4
SAP S/4HANA Cloud, single tenant editionKey Characteristics
Key Characteristics for SAP S/4HANA Cloud, Single Tenant EditionFull Scope Full ERP functional scopefor 63* country versionsin 39* languages,supporting 25* industries SAP Best Practices for29 countriesStandardization Preconfigured packagescomprising standardizedinfrastructure, licenses &proactive servicesExtensibility Access to ExtensibilityFramework Full expert configurationpossibilities (IMG) All extension possibilitiesare available e.g. APIs,BAdls, User ExitsIntegrationAll integration possibilitiesare available (not onlywhitelisted APIs): Full integration into publiccloud systems Full integration intoOnPrem systems SAP code must remainunchanged 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC6
Commercial terms for SAP S/4HANA Cloud, Single Tenant EditionGovernanceNew Installation New installation in HEC Data migration &transports are possible No system copy fornew installationsPowered bySAP HANA Shared system governance– customer & SAP Lifecycle management forrelease upgrades (up to 2releases per year), support& feature packs included –testing is notCommercial Terms Initial contract term: 3 to5 years for productivescenarios onlyBusiness Continuity& Security Business Continuity &Security ensured by HighAvailability Backup &Restore (included) andDisaster Recovery(separate option) Customer can influenceupdate timeslot 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC7
Scalable Services for S/4HANA Cloud, single tenant editionIncluded in standard subscription fee for S/4HANA Cloud, single tenant edition:INCLUDEDSCALABLE Mission critical support incl. direct access to experts andSoftwareSupport best-in-class SLAsSAP Enterprise Support featuring e.g. value maps, etc.Empowerment – 24x7 access to support portal, webinars, e.a.ApplicationManagement Setup-services incl. Fiori LP configuration System health/ Operations services Innovation services e.g. workshops for release upgradesInfrastructureManagement Standard infrastructure mgmt & core cloud managed services Operating system maintenance & SAP HANA DB mgmt System health check services, system monitoring, capacitymanagement, release upgrades and SPS/FPS updates 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC8
Digital Core Cloud Multi-Cloud Capability StrategyApplication evolution & change mgmt.Solution StackFunctional application supportSAP HANA EnterpriseCloudfully deployed at SAPSAP HANA EnterpriseCloudinfrastructure deployedat hyperscalerApplicationManagementServices (AMS)ApplicationManagementServices (AMS)SAP application basis supportSAP HANA DB managementOperating system (OS) maintenanceBackup managementConnectivityInfrastructure andmanagedservices forSAP HANAEnterpriseCloudManagedservices forSAP HANAEnterpriseCloudSAP delivers HANAEnterprise CloudManaged Servicesand Support to thesame high standard ofservice on hyperscaleclouds, than we deliveron our own datacenters.Infrastructure & hardware maintenanceProvision of data center facility 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC9
Core service scopeWhat our managed services coverServiceManagement AccountManagement Event Detectionand Notification(Monitoring) IncidentManagementBasic Operations System startup/shutdownProactive Services (EWAAnalysis) System Installations HA / Disaster Recovery General NetWeaverHousekeeping Client Operations(Copy/Export)* System Copies*Database (HANA) Database ManagementChange ControlSecurity SAP Patching* DatabasePatching Hardware/OSPatching Physical SiteSecurity Network Security OS & DatabaseSecurity Antivirus &Antimalware IPS/IDS Data Encryption AccessChecks/AuditsInfrastructure Physical Site ManagementDC Network ManagementHardware OperationsStorage Management Operating SystemBackup/RestoreServer ProvisioningServer Management* Refer SAP HEC Roles and Responsibility Matrix: h-master.pdf 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC10
SAP S/4HANA Cloud, single tenant editionScope Overview
Simple subscription model for SAP S/4HANA Cloud, single tenant editionAll IncludedSAP S/4HANA Cloud, single tenant editionONEpriceONEcontract All IncludedLicensesubscription price(incl. EnterpriseSupport)Cloud Infrastructureand ServicesPro-active itional OfferingImplementationOnboardingCustomer Enhancements 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC12
SAP S/4HANA Cloud, single tenant editionSales & Marketing SAP digital payments add-on SAP CRMSuite LoBSolutions**S/4HANALoB Solutions*Enterprise Management Governance, risk, and complianceFinancial services networkSAP digital payments add-onSAP Cash ApplicationFinancial planning & analysis Sales performance management Subscription billing and revenuemanagement Advanced accounting & financial closeAdvanced financial operationsTreasury managementEnterprise risk and complianceCommodity management Order and contract management Sales force support Accounting and financial close Financial operations Cost management & profitability analysisSAP C/4HANA SAP Sales Cloud SAP Commerce Cloud SAP Marketing Cloud Service master data and agreementmanagement Service operations and processes Service parts managementS/4HANALoB Solutions* SAP CRMSuite LoBSolutions**ManufacturingFinance Responsive manufacturing (ME, MII, QIM, VE) Production operations (MII, QIM) Digital operations for manufacturingSupply Chain Integrated business planningGlobal batch traceabilityExtended warehouse managementTransportation management Extended production planning andscheduling Complex manufacturing Advanced warehousing Advanced transportation Advanced order promising Production planningProduction operationsQuality managementManufacturing insights Maintenance management Project control Product engineering Asset operations and maintenance Environment, health, and safety Enterprise portfolio and projectmanagement Product lifecycle management Product compliance Central procurement Asset performance and intelligence Digital operations for R&D Requirement management (IPD) Asset ManagementR&D / EngineeringSAP C/4HANAInventoryWarehousingShipping and transportationOrder promising Core HR and time recordingOperational procurementSourcing and contract managementSupplier managementProcurement analyticsInvoice managementSupplier collaborationBusiness networkGuided end-user buyingExternal workforce management Core human resources and payrollTalent managementTime and attendance managementHuman capital analytics SAP Service CloudService 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSourcing & ProcurementHuman Resources13
SAP S/4HANA Cloud, single tenant edition powered by Hyperscaler*Available end of 2019Trust SAP’s &Hyperscalers InnovationProtect Investments andGenerate Faster ROIOptimize BusinessOutcomes SAP’s innovations in HANA and Reduce complexity providing HEC provides a fully implementedS/4HANA for your competitiveadvantage Best practices services from SAPdelivered by highly skilled SAP experts Infrastructure which supports SAP’sreference architecture delivered byenterprise class datacenters of anyhyperscalerinterconnected infrastructure for SAPand non-SAP-Systems from same datacenter Gain business agility with faster time tomarket for production deploymentsleveraging cloud peering or existingnetwork connectivity to hyperscalersystem up and running with an SLAof up to 99.9% for full application stack SAP ensures a seamless services &support experience as a single pointof accountability 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC15
SAP S/4HANA Cloud, single tenant editionImplementation
Steps to Go Live with SAP S/4HANA SolutionDetailed ViewCloud ERPClear Methodologyfor Adoption andExtensibilitySAP S/4HANA SAP Activate methodology for SAP S/4HANA Cloud, singletenant edition SAP Activate: Transition to SAP S/4HANA (supporting NewImplementation, System Conversion, Landscape Transformation)Business ProcessesDeliveredReady to RunSAP S/4HANA Cloud,single tenant edition SAP Activate methodology for SAPS/4HANA Cloud Best Practices for SAP S/4HANA Cloud Admin ERP Two-tier Best Practices for SAP S/4HANA SAP Model Company Ecosystem Partner Pre-configuration Best Practices for SAP S/4HANA SAP Model Company Ecosystem Partner Pre-configuration Guided Configuration in the SAP S/4HANACloud application Implementation Guide inSAP S/4HANA (per results of Fit-to-Standard workshops) SAP Solution Manager 7.2 with Focused Build Implementation Guide inside SAP S/4HANA based on results ofFit/Gap Analysis workshops SAP Solution Manager 7.2 with Focused BuildApps forAdoption andExtensibilitySAP ActivateSAP S/4HANA Cloud Implementation Portal for SAP S/4HANACloud (preview in 1805) 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC17
Deploying SAP S/4HANA Cloud with SAP o-StandardAnalysis with SAPBest PracticesRealizeScope andconfigureDeployMigrate,integrate,extend, testOnboard anddeployRunOperate,monitor,supportSAP S/4HANA CloudProjectLifecycleContinuous InnovationNEW IMPLEMENTATION(optional)Solution Manager IntegrationExperienceTrialFit-to-StandardAnalysis with SAPBest PracticesScope andconfigureMigrate,integrate,extend, testOnboard anddeployOperate,monitor,supportSAP S/4HANA Cloud,single tenant edition 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC18
Golden Rules for Implementation of SAP S/4HANA Cloud, single tenant edition1.Foster Cloud Mindset and Adherence to Fit-to-StandardApproach2.Use SAP Best Practices3.4.5. Use SAP S/4HANA Best Practices or SAP Model Company(Version 1809 or higher)* Follow the given SAP Activate guidanceSAP Activate for SAP S/4HANA Cloud, single tenant edition5555121 22Ensure cloud-like Integration Use public APIs (also known as white-listed APIs) No native access to not public APIs Follow the given SAP Activate guidance14 53 5Ensure cloud-like Extensions Develop customer extensions in a side-by-side approachusing the SAP HANA Cloud Platform (as for public cloud) Backend enhancements should be avoided No source code modification Follow the given SAP Activate guidanceTransparency on Deviations As the customer has full flexibility to do IMG configuration, zobjects etc. Any deviation has to be clearly documented as part ofthe single tenant implementation* Compliance to cloud content architecture guidelines; no copy of client 000 configuration 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC2Not complete, only for visualizationBenefits on using the 5 Golden Rules Faster implementation by using standard processes (Best practices or ModelCompany) Lower efforts in upgrades – less classic extensions , changes in SAP Code Business value driven implementation of extensions and integrations Lower efforts in future implementations (if SAP S/4HANA Cloud is on the roadmap)19
SAP S/4HANA Cloud, single tenant editionUpgrades
SAP S/4HANA Cloud, single tenant editionBi-yearly innovation cycleAccelerated innovation possible with:Bi-yearly innovation cycle Fit to Standard vs. Fit Gap Analysis. Use of SAP Best Practices. Use of Model companies. In-App Extensibility and New ApplicationExtensibility via SAP Cloud Platform (no sourcecode modification allowed).SAP S/4HANA Cloud,single tenant editionMajor Release(1809) 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICSAP S/4HANA Cloud,single tenant editionMinor Release(1809 FPS01/FPS02) Continuous system maintainability HANAEnterprise Cloud Delivery. Explore and leverage new innovation to gainenhanced business value vs. maintain, upgrade &Exploit the system.21
SAP S/4HANA Cloud, single tenant editionThree-system landscape(Q) Qualitysystem(P) Productivesystem12Import to testImport after test(D) Developmentsystem3Import at lastBi-yearly shipments Regular imports Enhancements Additional innovations 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC22
SAP S/4HANA Cloud, single tenant editionUpgrade Schedule Taking into consideration version dependency of the different packages, SAP will create a customerindividual plan for the upgrades Customers can influence the timeline Upgrades are considered as planned down timeUp to 2upgradesSAP 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICCustomer23
SAP S/4HANA Cloud, single tenant editionBusiness impact upgrade processTotal Upgrade Duration of 13-22 DaysQ SystemP SystemD System(5-10 days)(4-6 days)(4-6 2d)Test Q system(1-5 d)Test PsystemTest Dsystem(1-2 d)(1-2 d)Customeror partner 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC24
SAP S/4HANA Cloud, single tenant editionSummary
Six reasons to go for SAP S/4HANA Cloud, single tenant editionKeep all your flexibilityRichfunctionality& em while still benefiting from all cloud qualities!Speed 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLICPredictable,Lower TCOContinuousInnovationSimple, Reliable,and Safe26
Where to go for more information?LearnService DescriptionEngageSAP Help PortalFind all supporting assets for SAP S/4HANA HEC R&R STE R&RImplementBest PracticesExplorerBenefit from predefined business processes &search, browse and consume SAP Best PracticesBlog: SAP Activate, 5 golden rulesSAP Transformation NavigatorBlog: SAP S/4HANA fully activatedApplianceRoadmap ViewerSAP S/4HANA TrialFeature Scope Description 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC27
Thank you.Contact information:Oscar SamillanCloud Architect & Advisory, SAP Digital Core Cloudoscar.samillan@sap.com
Innovation services e.g. workshops for release upgrades Standard infrastructure mgmt & core cloud managed services Operating system maintenance & SAP HANA DB mgmt System health check services, system monitoring, capacity management, release upgrades and SPS/FPS updates S
