SAM4s SPS 2000 Operator Manual -

Transcription

SAM4s SPS 2000Operator ManualAll specifications are subject to change without notice. 2008, CRS, Inc.PM-SPS-2000 Manual Revision 1.15

CRS, Inc.Limited Warranty and Disclaimers of WarrantyThis manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in itsentirety before attempting to install, use or program the product(s).Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respectto, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has noobligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to makechanges in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate inall respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable forany incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietaryinformation that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced withoutprior written consent of CRS, Inc.NOTICEIF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, ITIS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOTEXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIEDWARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANYWARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S)OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED ASA SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOESNOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSEDHEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BEUNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE ORPROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OROTHERWISE MEET YOUR REQUIREMENTS.CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experienceas a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s)is against the entity or individual from whom you purchased the product(s).Revision 2.0 - April 1, 2005WARNING - U.S.THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED INACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEENTESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OFPART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCEWHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELYTO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVERMEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.NOTICE - CANADATHIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIANDEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRECANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.ATTENTIONThe product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state andlocal laws, it may be illegal to dispose of the battery into the municipal waste system.Check with your local solid waste officials for details concerning recycling options or proper disposal.

ContentsIntroduction7SAM4s SPS-2000 Overview . 7Hardware . 7Software . 7Options . 7Safe Operation . 8ECR Power Requirements . 8About Power Conditioning Equipment . 9Surge Protectors and Power Conditioners. 9Ground Guard Conditioners . 9Uninterruptible Power Supplies (UPS) . 10Terminal Controls & Connections. 11Front Panel Angle Adjustment . 11Rear Display . 12SD Memory Card Slot. 12Connection Panel. 13Getting Started15Default Screen Layout . 15Custom Screen Layouts . 16Screen Saver . 17Initialize/Re-boot . 17Function Key Definitions . 18Keylinks. 25Passwords . 26Password Notes . 26Error Messages . 27Basic Operations33Signing On/Off . 33Sign On by the Employee Key . 34Sign On by Push Button Key . 34Sign On by Employee Card. 34Sign On by Fingerprint. 34Sign On by Continue Key . 34Sign Off . 34Clerk Interrupt . 35Clocking In/Out . 35Clock In . 35Clock Out for Break . 35Clock In from Break. 36Clock Out for Day . 36Clock In/Out by Fingerprint . 36SAM4s SPS-2000 Operator Manual v1.15Contents 3

Time Clock Edit .37Outside of Sale Functions .38Time Display .38Received on Account.38Paid Out.38Registering PLUs/Items .39Preset PLUs .39Open PLUs .39Code Entry Preset PLUs .39Code Entry Open PLUs .39PLU Price/HALO Override .39PLU Price Change .39Repeat.39PLU Price Inquiry.39Registering a Not Found PLU .40Price Level Shift .41Scale Items.41Print Key.42Auto Grill Item .43Promo .43Waste .43Price Inquiry .43Food Stamp Shift.44Tax Shift/Tax Exemption .44Corrections & Voids .45Clear .45Error Correct.45Void Item.45Cancel.45Transaction Void .45Merchandise Return.46Discounts/Coupons/Surcharges .46Sale (Subtotal) Discounts .46Item Discounts.47Surcharges .48Totaling/Tendering .48Cash .48Check.48Check Cashing.49Miscellaneous (Charge) Tender.49Preset Tender .49Split Tender .49Integrated Payment System Operations.49Foreign Currency Subtotal & Tender .51Food Stamp Subtotal & Tender .51Post-Finalization Procedures .52Paid Order Recall .52Receipt Issue.52Validate .52Quick Service Operations .53Typical QSR Keyboard .53Sample Transaction Receipt .54Drive Thru Operations.55Training Mode .57SPS-2000 Delivery System.584 ContentsSAM4s SPS-2000 Operator Manual v1.15

Delivery System Features. 58Delivery Related Programs. 58Delivery Operations . 59Guest Check Operations . 65Overview . 65Manual Previous Balance . 67Hard Check Posting. 69Soft Check Posting . 70Seat # Assignment . 75Split Check . 79Split Check—Graphical Method . 80Hold/Print Hold . 84List Check . 86Repeat. 87Transfer Table . 88Combine Checks for Payment . 89Transfer Check . 90Tip Declare . 92Using Graphical Table Management . 94Graphic Table Management Operations. 95SPS-2000 Table Reservation. 96Reports99Report Menu . 99Report Table . 100Printing & Saving Reports . 102Cash Declaration. 103X Mode Program . 104Time Clock Edit . 104Edit Inventory Item . 105Date Time Setting. 105Drawer Assignment. 106FTP Transmission. 106Receipt Reprint . 106DataTran Operation .

The SPS-2000 features a 12.1” color LCD touch screen and many popular off-the-shelf POS peripherals can be connected by way of serial communication ports. The SPS-2000 has no hard disk drive, instead running its built-in application software from on-board flash memory and storing data on non-volatile RAM.