ActiveFax User's Manual - ActFax - Fax Server And Email .

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ActFax ServerUser’s Manual21st Extended EditionActFax Communication-Software GmbHhttps://www.actfax.comoffice@actfax.com

RemarkCopyright ActFax Communication-Software GmbH.All rights reserved.This product or parts of it are only allowed to be used or reproduced according to the terms of the license agreement. Every other use of the software is not permitted. No parts of this manual are allowed to be reproduced,transferred, translated or stored on other media without the written declaration of consent of ActFax Communication. Changes of the content of this manual are reserved. The contents of this manual do not give a claim ofany kind.According to the law, it is allowed to create a backup copy of the software for archiving purposes. Every othercopy of the software – regardless of the purpose – is not permitted and will be prosecuted by law.TrademarksMicrosoft , Windows and Office 365 are registered trademarks of the Microsoft Corporation.Google and Gmail are registered trademarks of Google LLC.UNIX is a registered trademark of the American Telephone and Telegraph Company.Pentium is a registered trademark of the Intel Corporation.Hewlett-Packard is a registered trademark of the Hewlett-Packard Company.IBM is a registered trademark of the International Business Machine Corporation.ZyXEL is a registered trademark of the ZyXEL Communication Corporation.The use of any trademark that is not explicitly named here, does not claim the right for free use of it.Copyright ActFax Communication-Software GmbH.All rights reserved.Part. No. 2511-S02-EActFax User’s Manual2

Software License AgreementSOFTWARE LICENSE AGREEMENTPLEASE READ THE FOLLOWING SOFTWARE LICENSE AGREEMENT CAREFULLY BEFORE YOU PROCEED WITH THEINSTALLATION. YOU ARE ONLY AUTHORIZED TO USE THE SOFTWARE WHEN YOU AGREE WITH THE TERMS OFTHE FOLLOWING LICENSE AGREEMENT. BY USING THE SOFTWARE YOU PROFESS TO THE TERMS OF THAT AGREEMENT.IF YOU DO NOT AGREE WITH THAT LICENSE AGREEMENT YOU EITHER HAVE TO REMOVE THE SOFTWARE FROMYOUR HARD DISK OR YOU HAVE TO RETURN THE COMPLETE SOFTWARE AND GET BACK THE MONEY.GRANT OF LICENSEBy paying the license fee the licensee is granted the right to use the software under the following conditions:USE: It is only allowed to use the software on the number of computers that is named in the license agreement.It is not allowed to reassemble or recompile the software, except it is explicit allowed by law.COPIES AND MODIFICATIONS: It is allowed to make copies of the software for archive purposes or when it isnecessary to transfer the software to another computer. It is not allowed to make copies of the software for anyother purposes.OWNERSHIP: You agree that you have no rights on the software except the right for using the programs as defined in that agreement and the physical media. You know and accept that the software is protected by copyrightlaws. When you violate this law you can be made liable by the manufacturer.ASSIGNMENT OF RIGHTS: You are allowed to transfer the right of using the software to others when the termsof this agreement are accepted. When you transfer the right for using that software you are no longer allowedto use the software.SUBLICENSES: You are not allowed to borrow the software to others or distribute copies of the software. If youplan to redistribute or modify the software you need the assent of the manufacturer.EXPIRATION OF THIS AGREEMENT: When you violate this software license agreement the manufacturer can request the customer to undo that defamation of the agreement. When the customer is not following that requestwithin 30 days the manufacturer can revoke the right for using the software.UPDATES AND ENHANCEMENTS: The customer accepts that there is no right for updates and enhancements thatthe manufacturer offers at a later time.SOFTWARE WARRANTYWARRANTY PERIOD: The manufacturer guaranties for the time of 6 months that the software will work in amanner that the main use of the software is not impaired. This warranty is only valid if you have installed all ofthe program files correctly. From the current position it is not possible to guaranty that the software is absolutelyfree of errors. If the software does not work in the desired manner within that warranty period you can ask forreplacement or reparation. If it is not possible for the manufacturer to repair the error within a appropriate timethe customer can cancel the contract with full return of the money.MEDIA: The manufacturer guaranties for the time of 6 months that the enclosed media are free of material faults.If you detect errors on the media within the warranty period you can order a replacement media from the manufacturer. If it is not possible for the manufacturer to replace the media within a appropriate time the customercan cancel the contract with full return of the money.ActFax User’s Manual3

CLAIM OF WARRANTY: You have to inform the manufacturer at least 30 days after the end of the warranty periodto report your claim of warranty.LIMITATIONS IN WARRANTY: There is no warranty that exceeds the above listed terms of warranty. There are noother agreements of any kind. The warranty period is limited to 6 months except otherwise defined by law.INDEMNIFICATION AND EXCLUSION OF LIABILITY: THERE IS NO RIGHT OF INDEMNIFICATION OF ANY KINDAGAINST THE MANUFACURER OR ANY OF ITS DISTRIBUTION PARTNERS REGARDLESS OF THE REASONS.This license agreement and the warranty terms only define the conditions between the manufacturer and thecustomer. Other agreements or warranty terms that are part of the package of other distributors are not practicable.ActFax User’s Manual4

Table of Contents1. Introduction111.1. ActFax vs. ActiveFax . 111.2. Using the Manual . 111.2.1. Help System . 111.2.2. Information Symbols . 121.3. What is ActiveFax? . 121.4. System Requirements. 121.4.1. System Requirements Fax Server . 131.4.2. System Requirements Fax Client . 131.5. Software Concept . 131.5.1. Outgoing Faxes (Sending) . 141.5.2. Outgoing E-Mails . 151.5.3. Incoming Faxes (Receiving) . 151.5.4. Fax-On-Demand . 151.6. Screen Description . 162. ActiveFax Installation182.1. Program Overview . 182.2. Running the Setup . 192.2.1. MSI Installation Package (Deployment through Group Policy Objects) . 222.3. Customizing Program Settings . 222.4. Establishing a Client Connection . 233. How to .243.1. Create a New Fax Message . 243.1.1. Faxing from Windows Applications . 243.1.2. Instant Fax Messages . 253.1.3. File System . 263.1.4. POP3/IMAP Mailbox (E-Mail) . 273.1.5. Named Pipes . 293.1.5.1. Example in Programming Language C . 303.2. Access Fax Messages on other Computers . 323.2.1. Fax Client Installation . 32ActFax User’s Manual5

3.2.2. Establishing a Client Connection . 323.3. Send Fax Messages from UNIX / Linux . 343.3.1. Configuring LPD/LPR Printers in UNIX. 343.3.1.1. IBM RS/6000 (AIX) . 343.3.1.2. HP-9000 (HP/UX) . 343.3.1.3. Other UNIX Systems . 343.3.2. Sending Fax Messages with LPD/LPR . 353.3.3. Alternatives to LPD/LPR . 353.3.3.1. FTP, TFTP and RAW Sockets . 353.3.3.2. Serial Connection (RS-232) . 353.3.3.3. File System (NFS, Samba) . 353.3.3.4. POP3/IMAP Server (Mail Server) . 363.3.3.5. Printer Commands (HP-LaserJet PCL, Epson-LQ, Postscript, PDF). 363.3.3.6. Data Fields . 363.4. Enter valid Fax Numbers. 373.4.1. Examples for valid fax numbers . 373.4.2. Post-Dialing . 373.4.2.1. Examples for Post-Dialing . 383.5. Adjust the Screen View. 393.6. Change the Faxlist Columns . 403.6.1. Columns . 403.6.2. Colors . 403.7. Select an Entry in the Faxlist . 423.7.1. Selecting Entries . 423.7.2. Sorting Entries . 423.7.3. Searching for Entries . 423.8. Automatically Redial failed Fax Transmissions . 443.8.1. Automatic Redialing . 443.8.2. Send a Fax Message again . 443.9. Automatically Print Fax Messages . 463.9.1. Sending Report . 463.9.2. Compressed Printing . 463.9.3. General Settings . 473.9.4. User-dependent Settings . 473.10. Protect Faxes against Unauthorized Access . 493.10.1. User Administrator. 493.10.2. Security Settings. 503.11. Map Fax Numbers to a Modem . 523.11.1. Automatic Modem Switching . 523.12. Block Fax Numbers (Blacklist) . 533.12.1. Block Outgoing Fax Calls . 53ActFax User’s Manual6

3.12.2. Block Incoming Fax Calls . 533.13. Use the Fax-On-Demand Server . 553.13.1. Fax Polling . 553.13.2. Creating Fax-On-Demand Documents . 553.14. Move Fax Messages to the Archive . 573.14.1. Automatic Archive. 573.14.2. Manual Archive . 583.14.3. Individual Archive Folders . 583.15. Use Multiple Fax Servers . 593.15.1. Configure Fax Clients . 593.15.2. Add ActiveFax Printers . 603.15.3. Configure ActiveFax Printers. 603.16. Create a Cover Page or Overlay . 623.16.1. What is a Cover Page / Overlay? . 623.16.2. Creating Cover Pages / Overlays . 623.16.3. Using Cover Pages / Overlays. 633.16.4. Using Color Images. 634. Configuration654.1. User Administrator . 654.1.1. Group Administrator . 664.1.2. Active Directory. 684.1.2.1. Import Filters . 704.1.3. User Permissions . 704.1.4. Alias Names . 714.1.5. Predefined Settings . 724.1.6. Automatic Printing . 724.1.7. E-Mail Notification . 734.1.8. Fax Forwarding . 744.1.9. Archive (Export) . 754.1.10. Group of Users . 754.1.10.1. Passive Group Members . 754.1.11. User Login . 764.1.12. Routing of Inbound Fax Messages . 774.1.12.1. Routing using Direct Dial Numbers (MSN, DDI, DID, DTMF) . 774.1.12.2. Routing using CSID (Sender Identification) . 774.1.12.3. Routing using Modem . 784.1.12.4. Manual Routing . 794.1.12.5. Order of Routing Methods . 794.2. Phone Book . 804.2.1. Outlook Contacts . 81ActFax User’s Manual7

4.2.2. Active Directory (AD) Contacts . 814.2.3. Importing the Phone Book . 824.2.3.1. Import from ASCII File . 824.2.3.2. Import from ODBC Database . 834.2.4. Exporting the Phone Book . 834.3. Transmission Protocol . 854.3.1. Printing the Transmission Protocol . 854.3.1.1. Layout . 864.3.1.2. Automatic Printing. 864.3.1.3. Sending Report .

ActFax Server User’s Manual 21st Extended Edition ActFax Communicati