Transcription
DOES PROGRAM GUIDEFi s c al Year 2018GOVERNMENT OF THE DISTRICT OF COLUMBIADepartment of Employment ServicesThe Department of Employment Services is an Equal Opportunity Employer/Provider.Auxiliary aids and services are available upon request to persons with disabilities.4058 Minnesota Avenue, NEWashington, DC 20019P. (202) 724-7000F. (202) 673-6993TTY. (202) 698-4817E. does@dc.gov01
LETTER FROM THE DIRECTORDear Washingtonians:Under the guidance of theHonorable Mayor MurielBowser, I have the pleasure ofleading the DC Department ofEmployment Services (DOES).Our focus is ensuring that Districtresources are leveraged to ensureequitable opportunities andhigh-quality service is deliveredto residents across all eightwards. Key activities within thisbroader effort revolve aroundjob training and employmentservices. DOES has developed and implemented a diverse suiteof services that prepares the District’s workforce for the manygrowing opportunities available through our thriving economy.Our investments ensure that residents have access to occupationalskills training, needed supportive services, job coaching, andmentorship. These investments are essential to supporting thedeveloping needs of our region’s economy.This program guide was designed to clearly display FY18programmatic offerings, providing the necessary insights forresidents to pursue the next steps in preparing for careeropportunities. It also serves as a key tool for businesses tounderstand the skills that District job seekers attain prior to joiningtheir ranks. Innovative programs such as Apprenticeship DC andthe DC Infrastructure Academy (DCIA) are coupled with longstanding successful initiatives (e.g., Project Empowerment and theMarion Barry Summer Youth Employment Program) to ensure thatour residents are being placed on the pathway to the middle class.I am proud to have the opportunity to empower job seekersto move forward along their desired career paths and becomeentrenched contributors to the District’s economy. DOES is proudto lead concerted efforts in support of world-class skills trainingand employment driven initiatives that will create a world-classworkforce system. As such, I am honored to present ourFY18 offerings.In Service,Odie Donald IIDirector1
Table of ContentsADULT WORKFORCE PROGRAMS American Job Centers 3 Workforce On Wheels (W.O.W.)3 Reemployment Services and Eligibility Assessment (RESEA)4 Learn Earn Advance Prosper (LEAP)4 Occupational Skills Training ITAs4 DC Infrastructure Academy 4 Project Empowerment 5 Aspire to Entrepreneurship Program5 DC Career Connections (DCCC)6 Senior Community Service Employment Program (SCSEP)6 BACK TO WORK 50 DCDOES6 DC Jail Work Readiness Program6BUSINESS SERVICES The Office of Apprenticeship, Information and Training (OAIT)7 Job Bank7 Rapid Response (RR)7 Trade Adjustment Act (TAA)8 Work Opportunity Tax Credit (WOTC)8 Foreign Labor Certification (FLC)8 On-the-Job Training Program (OJT)8YOUTH WORKFORCE PROGRAMS Marion S. Barry Summer Youth Employment Program (MBSYEP)9 The Pathways for Young Adults Program (PYAP)10 Youth Earn & Learn Program (YEALP)10 Marion Barry Youth Leadership Institute (MBYLI)11 Seeds For Success 11The Department of Employment Services is an Equal Opportunity Employer/Provider. Auxiliary aids and services are available upon request to personswith disabilities.2
ADULT WORKFORCE PROGRAMSAmerican Job CentersThe American Job Centers (AJCs)are the “DOES gateways” toworkforce development programsand services. AJCs offer a myriad ofresources to District residents, including but not limited to career counselingand planning, resume assistance, workshops, interviewing, job placementassistance, occupational skills and on-the-job training, assigned case managerto assess and develop employment plan and provision of informationabout local and national labor markets and unemployment compensation.Unemployment compensation benefits can be filed at the centers from8:30am-4:00pm. There are a total of four (4) centers located throughout DC.Program Duration/Capacity: Year-round / No participant limitFunding Source/Amount: Federal / 10,439,802.58Point of Contact: Melanie Winfield, Deputy Director of Workforce DevelopmentAmerican Job Center Headquarters4058 Minnesota Avenue, NEWashington, DC 20019Monday - Thursday 8:30am - 4:40pmFriday 9:30am - 4:40pmMain: (202) 724-2337TTY: (202) 546-8879American Job Center NortheastCCDC - Bertie Backus Campus5171 South Dakota Avenue, NEWashington, DC 20017Monday - Thursday 8:30am - 4:40pmFriday 9:30am - 4:40pmMain: (202) 576-3092TTY: (202) 576-3102American Job Center NorthwestFrank D. Reeves Municipal Center2000 14th Street, NW 3rd FloorWashington, DC 20009Monday - Thursday 8:30am - 4:40pmFriday 9:30am - 4:40pmMain: (202) 442-4577TTY: (202) 481-3451American Job Center SoutheastMonday - Thursday 8:30am - 4:40pm3720 Martin Luther King, Jr. Avenue, SE Friday 9:30am - 4:40pmWashington, DC 20032Main: (202) 481-3920TTY: (202) 481-3923Workforce On Wheels (W.O.W.)Workforce On Wheels (W.O.W.),launched in late 2015, is a team of mobileworkforce specialists recruited to expandservice delivery in the District’s mostvulnerable areas in order to provide theworkforce services of the American JobCenters (AJCs) in the community Theseworkforce specialists serve as an “on-the-ground” task force throughout thecommunity – their services are available during scheduled times at satelliteoffices or as needed per request of partner agencies, community-basedorganizations, or DC residents. This flexibility enables the AJCs to connectmore people in disenfranchised communities to DOES resources and services.In 2016, the W.O.W. team deployed a Mobile AJC, a full-service bus thathouses AJC staff and a computer lab. W.O.W. has expanded its focus tobetter concentrate a minimum of half its resources on older youth.Program Duration/Capacity: Year-round / No participant limitFunding Source/Amount: Local & Federal / No individual budgetPoint of Contact: Melanie Winfield, Deputy Director of Workforce Development3
Reemployment Services & Eligibility Assessment (RESEA)The Reemployment Services and Eligibility Assessment(RESEA) program addresses the individual reemploymentneeds of individuals receiving unemployment insurancecompensation and works to detect and prevent improperunemployment insurance (UI) payments. RESEA participantsare active job seekers and UCX (ex-service members) who arereceiving UI benefits. Program services include enrollmentin the states’ Job Bank, one-on-one coaching for developingan individual reemployment plan that includes work searchactivities and assessment for UI benefit eligibility.Program Duration/Capacity: Year-round / No participant limitFunding Source/Amount: Federal / TBDPoint of Contact: Melanie Winfield, Deputy Director ofWorkforce DevelopmentLearn, Earn,Advance,Prosper(LEAP) AcademyThe LEAP Academy is a networkof interconnected Districtpartners working togetherto refer, train, support, andemploy residents in District jobs.Through extensive coordinationof efforts, DC governmentagencies, educationalorganizations, communitypartners, and employers leveragetheir resources to provide LEAPparticipants with paid on-thejob work experience at Districtagencies for up to one (1) year.Individuals in the programearn wages, accumulate workexperience, and obtain stackablecredentials toward an obtainablecareer pathway.Program Duration/Capacity:Year-round / 50 participantsFunding Source/Amount: Local / 1,991,000,36Point of Contact: Charles JonesDeputy Director of State InitiativesOccupational Skills Training/ITAsCustomers who demonstrate the need for occupational skills training canqualify for an Individual Training Account (ITA) to assist with training costsfrom an Eligible Training Provider approved by the Workforce InvestmentCouncil (WIC). ITAs for up to 5,000 are provided for training in a varietyof fields including IT, Home Health Aide, Phlebotomy, Paralegal, ChildDevelopment, Medical Assistant, EMT and other occupations that fall withinan in-demand industry. The ITA represents a cornerstone of self-sufficiencyestablished by the Workforce Innovation and Opportunity Act (WIOA).For more information or to see if you are eligible, please call (202) 724-7000 orvisit one of our American Job Centers.DC Infrastructure AcademyIn Quarter 1 of 2018, DOES is launchinga District of Columbia InfrastructureAcademy (“Infrastructure Academy”), apartnership between DC Governmentand public and private sector partnersthat will create a pipeline to in-demandinfrastructure jobs for District residents.The Infrastructure Academy will belaunched in Ward 8, the ward withhistorically the highest unemployment rate(14%) of the eight wards in the District ofColumbia. As part of the InfrastructureAcademy, DOES’s vision is to implementIT infrastructure related programming, including utility, energy efficiency,automotive, transportation and logistics and other infrastructure relatedtraining in one location.Program Duration/Capacity: Year-round / No participant limitFunding Source/Amount: Private / TBDPoint of Contact: Melanie Winfield, Deputy Director of Workforce Development4
Project EmpowermentProject Empowerment provides job readiness and life skillstraining, work experience, job search assistance and a varietyof supportive services to District residents who face multiplebarriers to employment. Participants attend an intensive three (3) weektraining course and, upon completion, have the opportunity to be placedin subsidized employment for up to six (6) months. Participants must beDistrict residents between the ages of twenty-two (22) to fifty-four (54) whoare unemployed and are not recipients of government assistance, such asTANF or unemployment benefits. In addition, participants must demonstratea substantial need for intensive employment assistance by exhibiting at leastthree (3) of the six (6) barriers recognized by Project Empowerment.Program Duration/Capacity: Year-round / 700 participantsFunding Source/Amount: Local / 10,035,135.13Point of Contact: Charles Jones, Deputy Director, Division of State InitiativesAspire to EntrepreneurshipProgramThe Aspire to Entrepreneurship Program was established to promote thepursuit of entrepreneurship among the District’s returning citizen population.Aspire provides work readiness and entrepreneurship training, mentorship,financial management counseling, business development support, andfinancial backing to returning citizens who wish to pursue entrepreneurshipas a means of reentry into the workforce. The various components of Aspirework in conjunction with the multitude of supportive services availablethrough each partnering agency to provide a solid foundation for programparticipants to grow and thrive.Program Duration/Capacity: TBD / TBDFunding Source/Amount: Local / 200,000.00Point of Contact: Charles Jones, Deputy Director, Division of State InitiativesDC CareerConnections(DCCC)DC Career Connections (DCCC)is a work readiness programdesigned to provide more thanfour hundred (400) out-of-schooland unemployed young adultswith opportunities to gain valuablework experience, skills training,and individualized coaching andsupport to obtain employment.An integral component of MayorMuriel Bowser’s Safer, Stronger,DC plan, DCCC actively seeksto engage District youth intargeted Police Service Areas(PSAs) across the city, includingbut not limited to Langston/Carver, Lincoln Heights, BenningTerrace, Woodland Terrace, andCongress Park. With the helpof stakeholders throughoutthe District – business leaders,community leaders, and serviceproviders – DCCC provides youngadults ages twenty (20) to twentyfour (24) with the opportunity toearn and learn while receivingthe support they need to beempowered and connected torewarding career opportunities.Program Duration/Capacity: Yearround / 400 participantsFunding Source/Amount: Local / 4,492,000.00Point of Contact: Charles Jones,Deputy Director, Division of StateInitiatives5
Senior Community ServiceEmployment Program (SCSEP)The Senior Community Service Employment Program (SCSEP) offerssubsidized skills training and job placement assistance to disadvantagedresidents ages fifty-five (55) and older. The program tailors recruitment,training, and employment strategies to help place seniors with hostagencies for training and employment in growth industries. SCSEP aims tostrengthen host agencies’ responsibilities to provide sufficient skills trainingand professional development that will lead to employment; and to activelyengage and coordinate with employers during the transition of participantsinto unsubsidized employment, as well as secure permanent unsubsidizedemployment. SCSEP also provides job-matching assistance to employerswho are interested in hiring qualified, trained, mature workers and no-costcommunity service assistance to government or non-profit agencies that hostSCSEP trainees.Program Duration/Capacity: Year-round / 30 participantsFunding Source/Amount: Local and Federal / 644,770.93Point of Contact: Charles Jones, Deputy Director, Division of State InitiativesBACK TO WORK 50 BACK TO WORK 50 promotes the full reintegration of talentedjob seekers, ages fifty (50) to sixty-four (64), into the workforce.The program was created in partnership with the AARPFoundation in an effort to enhance opportunities for mature job seekers bybroadening access to critical employment resources and to connect senior jobseekers from all Wards of the city with services supporting their reentry intothe workforce.Program Duration/Capacity: 4 weeks / 75 participantsFunding Source/Amount: Local / No individual budgetPoint of Contact: Charles Jones, Deputy Director, Division of State Initiatives66DC Jail WorkReadinessProgramThe DC Jail Work Readinessprogram was launched in July 2015as a collaborative effort betweenDOES and the Department ofCorrections (DOC). This programprovides six (6) weeks of intensivework-readiness and life skills trainingto District residents approachingrelease from incarceration, as well aspost-release support and subsidizedemployment. The program aimsto ease the personal, financial, andemotional stresses that returningcitizens face upon release bybringing tailored services directlyto them. A critical benefit of theprogram is that participants havethe opportunity to start earninga wage almost immediately afterbeing released, providing financialstability during a critical transitionalperiod. The DC Jail Work ReadinessProgram is an optional programthat is available to interestedeligible residents of all ages who areincarcerated at the DC Jail CentralDetention Facility.Program Duration/Capacity: 6 weeks/ Work in progressFunding Source/Amount: Local / Noindividual budgetPoint of Contact: Charles Jones,Deputy Director, Division of StateInitiatives
BUSINESS SERVICESThe Office of Apprenticeship,Information and Training (OAIT)Apprenticeships combine on-the-job learning with classroom instruction,teaching workers the practical and theoretical aspects of highly skilledoccupations. Apprenticeship programs are sponsored by employers, laborgroups and employer associations.The Apprenticeship program provides oversight of the apprenticeship systemin the District of Columbia. The Apprenticeship Program safeguards the wellbeing of apprentices, ensures the quality of programs, provides integratedemployment and training information to sponsors, employers and trainers.Prospective employers work with the Apprenticeship program to developon-the-job learning plans, related classroom instruction and operatingprocedures. Apprenticeship training programs are an extension of educationand are available for out-of-school youth and adults. Currently, there areapprenticeship opportunities in construction, IT, automotive, barberingand cosmetology. The apprenticeship office is working to expand areas forapprenticeship to include hospitality, healthcare and security. .Program Duration/Capacity: Year-round / No participant limitFunding Source/Amount: Local / 1,150,163.18Point of Contact: Melanie Winfield, Deputy Director of Workforce DevelopmentJob BankThe DC Network Job Bank, is an online, computerized national laborexchange network that serves as a virtual recruiter and matches employerswith job seekers. Any employer, local or national, can use the Job Bank topost job orders, review resumes and applications and search for candidateswho fit their needs. The Business Services staff provides guidance, training,and technical assistance to employers who are seeking to post job openings,identify potential employees, research current and local job market data, andassess the effectiveness of hiring incentives.Program Duration/Capacity: Year-round / No participant limitFunding Source/Amount: Local / No individual budgetPoint of Contact: Melanie Winfield, Deputy Director of Workforce DevelopmentRapid Response (RR)The Rapid Response (RR) program responds to Worker Adjustment andRetraining Notifications (WARN) of layoffs and plant closings. The delivery ofservices is timed to occur before the workers are laid off The RR unit workswith employers and employee representatives to maximize public and privateresource distribution in order to minimize disruptions associated with masslayoffs. RR services are tailored to meet the needs of the employer, withservices delivered on-site while accommodating work schedules and assistingworkers through transitions associated with job loss.Program Duration/Capacity: Year-round / Participant limit varies due to federal budgetFunding Source/Amount: Federal / No individual budgetPoint of Contact: Melanie Winfield, Deputy Director of Workforce Development7
Trade Adjustment Act (TAA)The Trade Adjustment Assistance (TAA) Program provides aid to U.S. workerswho have experienced job loss as a result of foreign trade. Through federalfunding, the TAA Program attempts to provide trade-affected workerswith opportunities to obtain the skills, resources, and support neededto achieve reentry into the workforce. Program benefits and services toindividual workers are administered by the states, while technical assistanceand oversight is provided by the US Department of Labor Employmentand Training Administration, Office of Trade Adjustment Assistance. TheDOES TAA team intakes and processes the Trade Readjustment Assistance(TRA) application, provides reemployment services, provides informationfor liable state determinations, andprocures and funds the approvedtraining, including subsistence andtransportation assistance.Program Duration/Capacity: Year-round/ Participant limit varies due toPoint of Contact: Melanie Winfield,DevelopmentDeputy Director of Workforce DevelopmentFunding Source/Amount: Federal / 342,851.41Deputy Director of WorkforceThe Work Opportunity TaxCredit (WOTC) is a federallyfunded program that reducesthe federal tax liability of private,for-profit employers that hire newemployees from selected targetgroups. Individuals in these targetgroups have consistently struggledto gain employment. The programprovides an opportunity fortargeted workers to achieve selfsufficiency by receiving a steadyincome and resume federal andlocal tax payment. Credit amountsare based upon a percentage ofwages paid to, and hours workedby, properly certified employees.Point of Contact: Melanie Winfield,On-the-Job Training Program (OJT)On-the-Job training (OJT) is a program in which employers have anopportunity to train, mentor and hire candidates who are not fully proficientin a particular skillset or job function. Through the OJT model candidatesreceive the hands-on training necessary to increase their skills, knowledgeand capacity to perform the designated job function. OJT ensuresunemployed and underemployed jobseekers have a chance to enter / re-enterthe workforce through an "Earn While You Learn" model. This streamlinedapproach allows employers to be reimburs
of fields including IT, Home Health Aide, Phlebotomy, Paralegal, Child Development, Medical Assistant, EMT and other occupations that fall within an in-demand industry. The ITA represents a cornerstone of self-sufficiency . Program DC Career Connections (DCCC) is a work readiness program de
