Transcription
OBJECTIVE INVENTORY QUESTIONNAIREBOOKSTORE/MUSEUM GIFT SHOP ASSISTANT MANAGERUW-SUPERIORAugust 2010Thank you for your interest in this position. The following 69 questions are designed to evaluate the levelof education/training and professional work experience you have with job tasks and activities associatedwith the job duties of the Bookstore Assistant Manager position at UW-Superior. The responses to thesequestions are considered a civil service examination.Please read each item carefully and select the EDUCATION OR TRAINING (EOT) response criteria (A,B, C or D) AND the PROFESSIONAL WORK EXPERIENCE (PWE) response criteria (A, B, C or D)found below which best describes your experience with each task or activity. Enter only one responsein each blank provided – do not edit any of the items. An item not answered will be interpreted asan Indicator “A” (see below). Be prepared to verify your proficiency in any of the skills queried.Please note the definitions below the Response Criteria tables for the terminology applied in the two setsof Response Criteria.RESPONSE CRITERIAEDUCATION OR TRAINING (EOT)ABCDI have not been trained to perform thistask or activity.I am self taught in this task or activity.AI have received informal on-the-jobtraining for this task or activity.I have received formal academictraining for this task or activity.CBDPROFESSIONAL WORK EXPERIENCE(PWE)I have no work experience performing thistask or activity.I have performed this task or activity withassistance.I have performed this task or activityindependently (without assistance).I have trained or led others to perform thistask or activity.Informal on-the-job training is thorough training in the performance of this task, provided by aknowledgeable supervisor or co-worker in a work situation.Formal academic training is instruction from an educational institution, in-service training, or vendortraining in this specific task that resulted in recognition of participation such as a diploma, certificate ofcompletion or course grade.Assistance means the work was performed under the direction, instruction, or observation of a co-workeror supervisor.Independently means you performed the task or activity without direction, instruction or observation byothers. You were solely responsible for the outcome.Select the letter that best describes your level of Education or Training (EOT) and Professional WorkExperience (PWE) and mark the appropriate letter from the table above on the boxes provided. Youshould have one letter per box.
Name Last 4 digits SSNEOTPWE1Section 1. Merchandise Selection2Consulted with upper management to identify required books and coursematerials.Determined optimum product mix to be offered for resale in a retail operation.3Determined quantity of items for resale to be purchased.4Determined delivery date of merchandise for resale.5Selected vendor or supplier for merchandise for resale.6Selected vendor or supplier for gift items for resale.7Met with sales representatives to select general merchandise for resale.8Met with sales representatives to select gift items for resale.9Selected merchandise to complement educational programs.10Developed merchandise lines to complement educational programs.11Monitored current markets to meet customer needs.12Communicated with representatives of other divisions, departments, agencies ororganizations as a liaison.Section 2. Financial and Purchasing ProceduresEOTPWE13Prepared purchase orders for merchandise for resale.14Controlled the requisitioning of merchandise for resale.15Controlled the receiving of merchandise for resale.16Adjusted inventory for overages/shortages.17Maintained purchase records.18Approved invoices for payment.19Determined appropriate price margin on merchandise for resale.20Set selling price of merchandise for resale.21Established policies and procedures for ordering merchandise for resale.22Monitored policies and procedures for ordering merchandise for resale.23Established policies and procedures for receiving merchandise for resale.
24Monitored policies and procedures for receiving merchandise for resale.25Authorized the receipt of all merchandise for resale.26Authorized the inspection of all merchandise for resale.27Authorized the check-in of all merchandise for resale.28Authorized and managed the return of merchandise to vendors.29Developed monthly and annual sales and expense budgets.30Prepared monthly sales reports.31Prepared annual sales reports.32Analyzed store budget performance (actual vs. plan).33Conferred with vendors about discounts, billing and credit issues.34Determined timing of price reductions.35Determined selling price of “marked down” merchandise.36Performed cashier functions (e.g., cash reconciliation).EOTPWESection 3. Marketing37Created a newspaper ad or other advertising.38Planned merchandise display layouts for retail items.39Created merchandise displays of gift objects.40Developed and implemented marketing strategies for a retail store.41Created marketing promotions for in store events.42Created marketing promotions for websites.EOTPWESection 4. Supervisory Practices and Management43Interviewed job candidates.44Hired staff for a retail operation.45Developed training program for new employees in a retail store.46Trained new employees in a retail operation.47Scheduled part-time and temporary employees in a retail operation.48Coached retail employees toward excellent job performance.
49Conducted employee performance evaluations.50Reviewed and addressed customer comments.51Maintained store security.EOTPWESection 5. Point of Sale (POS) Computerized Inventory System52Operated a cash register as part of a POS system.53Operated a scanner as part of a POS system.54Assigned product numbers in a POS system.55Assigned prices in a POS system.56Updated prices in a POS system.57Assigned discounts in POS system.58Received inventory into a POS system.59Updated inventory in a POS system.60Customized sales reports in a POS system.61Ran sales reports from a POS system.62Ran inventory reports from a POS system.63Customized inventory reports in a POS system.64Resolved problems with a POS system.65Worked on computer/point of sales systems.EOTPWESection 6. Computer/Website Skills66Determined products/merchandise to promote on website.67Used software program to load item onto a website.68Utilized electronic formats to promote events on a website.69Utilized software programs to merchandise websites, i.e., Adobe Photoshop.
CERTIFICATION STATEMENTPlease read the following statements, sign below, fill out the information requested and return this formattached to your completed examination materials.I understand that this exam is a screening device used prior to the interview and that the practice orattempt to practice any deception or fraud will result in my application being withdrawn or that I will beremoved from the position if I am hired.WISCONSIN ADMINISTRATIVE CODESection ER-MRS 6.10, Wis. Adm. Code, states “ . . . the administrator may refuse to examine or certifyan applicant, or may remove an applicant from a certification:(5) Who has made a false statement of any material fact in any part of the selection process;(7) Who practices, or attempts to practice, any deception or fraud in his or her application,certification, examination or in securing eligibility or appointment;(10) Who has in any manner gained access to special or secret information regarding the contentof an examination.”WISCONSIN STATUTESSection 230.43, Wis. Stats., “Misdemeanors; how punished. (1) Obstruction or falsification ofexaminations. Any person.(c) who willfully or corruptly makes any false representations concerning thesame [examination].or (d) who willfully or corruptly furnishes any person any special or secretinformation . . . shall for each offense be guilty of a misdemeanor.(3) Penalty. Misdemeanors under this section are punishable by a fine of not less than 50.00, nor morethan 1,000.00, or by imprisonment for not more than one year or both.”I certify that I have read and acknowledge that I understand the preceding two excerpts from theWisconsin Administrative Code, ER-MRS 6.10, and Wisconsin Statutes, s. 230.43 which relate tosecurity of examination information and falsification of information in any part of the selection process. Ialso certify that my responses to the questions on this Achievement History Questionnaire are true to thebest of my recollection and that I can document these experiences if required to do so at some future date.SIGNATURE DATE:NAME (PRINT) SSN:ADDRESS DAY PHONE:CITY, STATE, ZIP EVENING:
OBJECTIVE INVENTORY QUESTIONNAIRE BOOKSTORE/MUSEUM GIFT SHOP ASSISTANT MANAGER UW-SUPERIOR August 2010 . Point of Sale (POS) Computerized Inventory System 52 Operated a cash register as part of a POS system. 53 Operated a scanner as part of a POS system. 54 Assigned product numbers in a POS system.
