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Product System Requirements and Compatibility MatrixBefore installing Encompass or other products offered by ICE Mortgage Technology, verify the system requirements detailed in this document. When installingEncompass, additional third-party applications (such as Amyuni PDF Converter) are installed by the Encompass Installation Manager if the applications are notalready on your computer.System requirements are subject to change as ICE Mortgage Technology updates the software to accommodate new features and regulation requirements.This compatibility matrix provides information about the interoperability of the ICE Mortgage Technology suite of products and various components, operatingsystems, browsers, and other products. Refer to this Legend to understand the Recommended, Supported, Not Supported, and Incompatible designations in thematrices.LegendKeyMeaningRecommendedFully Supported. We recommend this combined platform for the best experience.SupportedWe support usage of this version and will fix issues that are found.Not SupportedWe have not tested and do not support usage of this version, however, it has been knownto be used successfully at some customer sites.IncompatibleWe have tested this version and it does not work with our solution.NOTE:Minimum requirements are based on the computer running the operating system, theMicrosoft Office application and Encompass. Other applications running on the computerhave their own requirements that need to be taken into consideration.Minimum Internet connection requirements are based on average bandwidth usage.Bandwidth usage varies based on the number of users accessing items over the Internet, aswell as the Encompass features and other applications being accessed over the Internet. Ingeneral, additional bandwidth will improve the user experience during peak usage periods,for example, during month-end closing.Only the Recommended and Supported items indicated in this compatibility matrix have been tested for certification withEncompass. Any third-party applications that you may use within your installation must be independently tested forcompatibility and will not be recognized as compatible with the Encompass Platform by ICE Mortgage Technology.Last Revised: May 14, 2021ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 1 of 21

Encompass Developer ConnectImportant Update to Transport Layer Security (TLS)Please read the following if you are using Encompass Developer Connect APIs (Application Programming Interfaces) and using browsers orapplications via Transport Layer Security (TLS) 1.0 or 1.1.ICE Mortgage Technology is continually upgrading systems and applications to adhere to current industry security standards and protocols inorder to protect our clients’ data. As such, we have deprecated support for TLS 1.0 and TLS 1.1 (Transport Layer Security) and replaced thoseversions with TLS 1.2 which supports stronger, more secure cipher suites.Applications that are compiled with Microsoft .NET 4.5 do not need to be enhanced either in code or via Windows registry to support TLS1.2. Applications that are compiled with .NET 4.6 or later will support TLS 1.2 by default.Accessing ICE Mortgage Technology’s Encompass Developer Connect APIs using browsers or applications via TLS 1.0 or 1.1 was disabled as ofApril 7, 2018. Please make sure that you have enabled your applications with the TLS 1.2 protocol in order to leverage ICE MortgageTechnology’s APIs.Please click here for instructions on how you can upgrade .NET applications with the TLS 1.2 protocol.Last Revised: May 14, 2021ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 2 of 21

EncompassPlease note: The system requirements represented here reflect a single instance of Encompass running on a user's workstation. It is not recommendedto run more than a single Encompass user session while operating with the minimum requirements listed in this document. Encompass response timeswill be impacted with multiple user sessions running concurrently, commensurate with the system hardware and network specs listed in this document.EncompassBandwidth21.2Internet SpeedCPUHardwareMemory (RAM) Last Revised: May 14, 202121.1A broadband Internet connection supporting a minimum of 1.5 Mbps up anddownstream bandwidth, per concurrent bandwidth user, available for Encompass atpoint of ingress/egress.- Intel Core i3, i5, or i7 @ 2.8GHz(minimum)- Intel Core i5 or i7 @ 3.3GHz(recommended)- or equivalent AMD- Intel Core i3, i5, or i7 @ 2.8GHz(minimum)- Intel Core i5 or i7 @ 3.3GHz(recommended)- or equivalent AMDFor each client machine where Encompassis installed (i.e., the Encompass smartclient) a minimum of 2 cores isrecommendedFor each client machine where Encompassis installed (i.e., the Encompass smartclient) a minimum of 2 cores isrecommendedWindows 108GB (minimum) for 64-bit12GB (recommended) for 64-bitWindows 108GB (minimum) for 64-bit12GB (recommended) for 64-bitStarting with Encompass 19.3, Windows for 32-bit systems will no longer be formally tested or supported. You may continueto install and use Encompass 19.3 (and earlier) in these 32-bit systems, but ICE Mortgage Technology will not providesupport to address issues that may occur.Windows running on 64-bit operating systems can process more RAM compared to 32-bit operating systems (which arelimited to 4 GB of addressable memory). Hence, we strongly recommend a 64-bit system (with larger memory as mentionedin this table) over a 32-bit system. System degradation has been observed for users on 32-bit operating systems when usingDocument Conversion or multiple applications in addition to Encompass.ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 3 of 21

EncompassHardware(Continued)21.221.1Hard Drive SpaceMinimum 700 MB or 25%free space, whichever is greater; 4GB isrecommendedMinimum 700 MB or 25%free space, whichever is greater; 4GB isrecommendedMonitor Resolution1024 x 768 or greater1024 x 768 or greaterThe monitor resolution recommendations above are for use with a zoom level of 100% or less. Some Encompass features maybecome inoperable for zoom levels above 100%.Microsoft .NET 4.0 full frameworkNot SupportedNot SupportedMicrosoft .NET 4.5 full frameworkNot SupportedNot SupportedMicrosoft .NET 4.5.2 full frameworkNot SupportedNot SupportedNot SupportedNot SupportedMicrosoft .NET 4.7.1 full frameworkalong with this patch provided byMicrosoftNot SupportedNot SupportedMicrosoft .NET 4.7.2 full frameworkSupportedSupportedMicrosoft .NET 4.8 full frameworkSupportedSupportedCitrixNot SupportedNot SupportedMicrosoft Terminal ServicesNot SupportedNot SupportedMicrosoft .NET 4.6 full framework(Windows 10 requires.NET 4.6 (or later))Third-PartyFrameworkLast Revised: May 14, 2021ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 4 of 21

Encompass21.221.1Windows 8.1Not SupportedNot SupportedWindows 10RecommendedRecommendedWindows 10 SNot SupportedNot SupportedWindows 10 Creators UpdateIF using latest version of .NET 4.7.1 fullframework along with this patch provided byMicrosoftIF using latest version of .NET 4.7.1 fullframework along with this patch provided byMicrosoftWindows 10 Fall Creators Update(version 1709)IF using latest version of .NET 4.7.1 fullframework along with this patch provided byMicrosoftIF using latest version of .NET 4.7.1 fullframework along with this patch provided portedSupportedSupportedSupportedSupportedNot SupportedSupportedNot Supported(version 1703)Standard EncompassInstallationsWindows 10 April 2018Workstation OperatingSystems(64-bit only)(version 1803)Windows 10(version 1809)NOTE: Only 64-bit versionsare supported for all listedOperating Systems unlessotherwise noted.1Operating systemvirtualization software,such as Parallels for Macand VMWare, is notsupported.Windows 10(version 1903)Windows 10(version 1909)Windows 10(version 2004)Windows 10(version 20H2)1SupportedSupportedSupportedSupportedStarting with Encompass 19.3, Windows for 32-bit systems will no longer be formally tested or supported. You may continue to install anduse Encompass 19.3 (and earlier) in these 32-bit systems, but ICE Mortgage Technology will not provide support to address issues that mayoccur.Windows running on 64-bit operating systems can process more RAM compared to 32-bit operating systems (which are limited to 4 GB ofaddressable memory). Hence, we strongly recommend a 64-bit system (with larger memory as mentioned in this table) over a 32-bit system.System degradation has been observed for users on 32-bit operating systems when using Document Conversion or multiple applications inaddition to Encompass.Last Revised: May 14, 2021ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 5 of 21

EncompassNon-Standard EncompassInstallationsServer Operating Systems(64-bit only)NOTE: Only 64-bit versionsare supported for all listedOperating Systems unlessotherwise noted. 1Operating systemvirtualization software,such as Parallels for Macand VMWare, is notsupported.Last Revised: May 14, 2021121.221.1Windows 2003 ServerNot SupportedNot SupportedWindows VistaNot SupportedNot SupportedWindows 2008 ServerSupportedSupportedWindows 2012 ServerSupportedSupportedWindows 2016 ServerSupportedSupportedWindows 2019 ServerSupportedNot SupportedStarting with Encompass 19.3, Windows for 32-bit systems will no longer be formally tested or supported. You may continue toinstall and use Encompass 19.3 (and earlier) in these 32-bit systems, but ICE Mortgage Technology will not provide support toaddress issues that may occur.Windows running on 64-bit operating systems can process more RAM compared to 32-bit operating systems (which are limitedto 4 GB of addressable memory). Hence, we strongly recommend a 64-bit system (with larger memory as mentioned in thistable) over a 32-bit system. System degradation has been observed for users on 32-bit operating systems when usingDocument Conversion or multiple applications in addition to Encompass.)ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 6 of 21

Encompass21.221.1SupportedSupported(excluding "Home and Student", “Homeand Business” editions)SupportedSupportedOffice 2019(including Click-to-Run versions)(compatible only with Encompass clientworkstations with supported Windows 10operating system installed)(compatible only with Encompass clientworkstations with supported Windows 10operating system installed)Adobe Reader XINot SupportedNot SupportedAdobe Reader DCSupportedSupportedInternet Explorer (10.x)Not SupportedNot SupportedRecommendedRecommended(Please ensure the Display intranet sites inCompatibility View option is selected inCompatibility View settings)(Please ensure the Display intranet sites inCompatibility View option is selected inCompatibility View settings)Office 2013(excluding "Home and Student" edition)Office 2016ApplicationDependenciesInternet Explorer (11.x)SupportedSupportedMicrosoft Office Online and/or online app versions of Office products (such as Word Online) are not supported. You must be using a licensed, local versionof Office products installed on your computer when working with Encompass.Click-to-Run versions of Office 2019 are supported. All other Click-to-Run versions of Office are not supported. (See KA #36092 for steps to check your Clickto-Run Office version number.)Last Revised: May 14, 2021ICE Mortgage Technology Product System Requirements and Compatibility MatrixPage 7 of 21