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Unified Communications - Hosted PBXConnect to a Better Communications Experience
56% of Enterprises plan to implement or upgradeUnified Communications and CollaborationSolutions within the next year– IDG 2015 Unified Communications & Collaboration StudyAre your competitors part of that 56%?
What are the major problems your business faces today?Generate New Business andRetain Existing CustomersEnterprise-grade Applications & ServicesConsolidate SuppliersMinimize CapEx and control OpExService IntegrationsFlexible Working / Mobilized Workforce
How do your employees communicate today? Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.4
An organization is the sum of its parts Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.5
Organizations with multiple locations Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.6
The average enterprise will need to manage 50times more information by 2020 while increasingIT by only 1.5%.– EMC Digital Universe Study, with data and analysis by IDC, April 2014How will you keep up with this challenge?
So how do you Manage multiple employees with multiplecommunication devices?Empower your employees to communicateefficiently with each other?Grow your business and scale yourcommunication infrastructure in step?Give your IT Organization the control it needsto keep your data safe?
Welcome to XOAdvanced private networking, data and voice services and secure cloudconnectivity for small, medium, and large companies within the US, and theiroffices around the world.Unified CommunicationsCloud voice services that helpmake workers more productive Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.9
Hosted Private Branch Exchange (HPBX)6 reasons to switch to hosted voice:1. Business continuity and Security3. Mobility5. Scalability2. Manageability4. Predictable Pricing6. Future-proofRemoteManagement Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.10
Hosted PBX solutions can support your BYOB (bring your own bandwidth)business needsXO Hosted PBX packages all of the telephony and UC features needed by mostbusinesses into one of the most comprehensive UC-as-a-Service offerings in themarketplace. With XO Hosted PBX, businesses today can alleviate the capital andoperational costs of buying, managing and upgrading expensive phone lines, systemsand software. Are you still under contract with another internet service provider? No problem!Adding XO Hosted PBX over the top allows you the flexibility to choose the bestfeatures that meet your business needs.– XO Hosted PBX still offers the same, great competitive pricing on seats and features.– A minimum of 10 seats at each site and dependent on bandwidth of the internetconnection.– QoS monitoring at each site via Packetsmart appliance helps isolate network relatedtroubles for streamlined troubleshooting Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.11
Hosted PBX – Product OverviewCloud-based, Communications-as-a-Services �–WorkTime – a UC Desktop, Tablet, and Mobile ClientCalling Plan ManagementMobilityHunt GroupsHotelingVoice PortalRemote OfficeBusiness ContinuityAuto AttendantCall QueuingCall CenterMeet Me Audio / Video ConferencingSkype for Business IntegrationCRM IntegrationCall RecordingEnhanced Reporting Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.12
Hosted PBX – WorkTime DesktopUnified Communications Client–––––––SoftphoneInstant MessagingPresenceMyRoom CollaborationDesktop SharingVideo ConferencingOutlook Integration Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.13
Hosted PBX – WorkTime Mobile Take your office with you. Anywhere.Anytime. Application for iPhone, Android, and iPad Simultaneous ring on all devices Place work calls from your personalphone Full functionality:––––Extension DialHoldTransferConference Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.14
Hosted PBX – End User Portal The end user portal allows your employees to manage their messages, features,and numbers from their browser, anywhere they have an internet connection. Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC.15
Additional Features and Support Additional Features Available––––––––Call RecordingCRM IntegrationCall Center ModuleCall QueuingAdditional Auto AttendantsHosted Square keyMessaging StationReceptionist Module Customer Support:– Deliver proactive 24/7 networkmonitoring and full technical support– Create a positive, consistent customerexperience– Guide you through every interaction– Create a personalized portal for you Copyright 2015. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications, LLC. Concierge Services– Adding, deleting, changing phonenumbers– Manipulating features– Upgrading seat licenses– Changing call routing configurations– Modifying portal settings– Available as either: Monthly Subscription Pay as you Go Training– End User Training– Administrator Training– Two Options of Delivery Virtual On-Site16
THE BOTTOM LINESecure. Scalable. Fast. Flexible.Connect to a Better Communications Experience.By working with XO, you will:Always have the technology you need to competeBe more agile to implement solutionsthat address your most importantneedsUse our insights to connect—and advance—with confidence
Adding XO Hosted PBX over the top allows you the flexibility to choose the best features that meet your business needs. –XO Hosted PBX still offers the same, great competitive pricing on seats and features. –A minimum of 10 seats at each si
