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Welcome and thank youfor selecting the LifelineService!The Lifeline Communicatorallows you to summonassistance 24 hours a day bysimply pressing your PersonalHelp Button. This SetupGuide will walk you through 6simple steps for activating yourLifeline Service. If you haveany questions, please contactPhilips Lifeline SubscriberServices.In the U.S., call 1-800-635-6156.In Canada, call 1-800-387-1215.Package ContentsorCommunicatorClassic PersonalHelp ButtonSlimline PersonalHelpButtonPowercordQuick Setup GuidePhonecord
Select a location in your home: In the area of the home where you spend most ofyour time – for large homes, place the Communicatornear the center of the home to ensure a greater rangeBeforeYou BeginSelect a locationin your home Where there is an electrical outlet that is near aphone jack and not controlled by a wall switch(it’s okay if a phone is already plugged into the jack) Where there is a flat surface to put theCommunicator on – avoid tablecloths and paddedsurfaces because they can make it difficult for theLifeline Personal Response Associate to hear you Away from sources of noise (television, radio,air conditioner, etc.) Away from the refrigerator and microwave1For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
A prerecorded voice will help guide you through thesetup process using this Setup Guide. After each step,you will press the blinking Reset Bar to move on to thenext instruction.ThenTurn yourCommunicatoron Slide the power switch on the back of theCommunicator to the ON position. Use the volume control on the side of the unitif the voice is too loud or too soft.2
1Step 1Place theCommunicatorin a properlocation3Place the Communicator in a place that is: Near an electrical outlet and phone jack In the area of the home where you spend most ofyour time – for large homes, place the Communicatornear the center of the home to ensure a greater range On a hard, flat, non-metallic surface (no tablecloth) Away from sources of noise (television, radio,air conditioner, etc.) Away from the refrigerator and microwaveFor assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
Finding a Proper LocationCommunicatorCommunicatorPhonePhonePhone ElectricalOutletoutletJackjackPress the blinking Reset Barwhen this step is completed.4
2 Plug the black power cord into an electrical outletnot controlled by a wall switch. When you have completed this step, theCommunicator will say: “Good. We detect power.”Step 2Plug in thepower cord5For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
CommunicatorPhoneElectricaloutletPower cordPress the blinking Reset Barwhen this step is completed.6
3Step 3Plug phone cordinto a wall jack7 Plug the clear end of the phone cord supplied withthe Communicator into a wall phone jack.If you already have a phone plugged into this jack,you will have to temporarily disconnect this phoneand reconnect it in the next step. When you have completed this step, theCommunicator will say: “Good. YourCommunicator is now plugged in.”For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
CommunicatorPhonePhonejackPhone cordfrom LifelinePress the blinking Reset Barwhen this step is completed.8
4Step 4 If you did not disconnect your phone from the walljack, you may skip this step and go to step 5. If you unplugged your phone from the wall jack duringthe previous step, then plug the cord from your phoneinto the purple jack on the back of the Communicator. If you have completed this step correctly, you shouldhear a dial tone on your phone.Connect yourphone to theCommunicator9For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
CommunicatorPhonePhone cordfrom yourown phoneTo wall jackTo your phonePress the blinking Reset Barwhen this step is completed.10
5Step 5Conduct a rangetest with yourwaterproofPersonalHelp Button11The Communicator provides coverage inside your home and mayprovide coverage in the area immediately outside (in the yard, etc.).The range test will show which areas will be covered.1 Place the waterproof Personal Help Button around your neckor on your wrist.2 Press the blinking Reset Bar to start the range test.The Communicator will say: “Begin the button range test.”Release the Reset Bar.3 Walk around the home with the Personal Help Button.4 In each room, press your waterproof Personal Help Buttonto see if the Communicator responds with a “beep.” The“beep” indicates that the Help Button is within range of theCommunicator from that location and will send a Help Call tothe Lifeline Response Center.5 Continue moving around the home. Be sure to check thebathroom and all other rooms.For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
NOTE: In some cases, moving theCommunicator to another locationwill improve its coverage of theliving areas.BEEP!Press the blinking Reset Barwhen this step is completed.12
6Step 6Call Lifelinewith yourPersonalHelp Button13Make your first call to Lifeline by pressing yourHelp Button. This will confirm that everythingis working properly.1 Press the waterproof PersonalHelp Button you are wearing.2 The Communicator will respondwith a “beep” and the message:“Your welcome call is now being dialed. Pleasewait.” After your call has been connected to Lifeline,your Communicator will announce: “Your call has beenconnected; someone will be right with you.”3 A specially trained Lifeline Personal Response Associatewill quickly answer the call and welcome you to the LifelineService. If you have any questions, the Personal ResponseAssociate can answer them for you.For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
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Be sure to read your User’s Manual. It contains otherimportant information about your Lifeline Service. Test your Personal Help Button every month!ImportantSafetyInformation Wear your waterproof Personal Help Button at alltimes, especially in the shower and in bed. Keep the Communicator cords away from heatand sharp edges. Also, make sure that all cords arepositioned away from areas where someone might tripover them. Do not use any attachment or accessory that is notintended for use with this system.15For assistance, call 1-800-635-6156 in the U.S. and 1-800-387-1215 in Canada.
Use caution when installing or modifying telephonelines. Never install telephone wiring during a lightning storm. Never touch bare telephone wires or terminals unlessthe telephone line has been disconnected at theservice box. Unplug the Communicator from the wall outlet beforecleaning. See User’s Manual for cleaning instructions. Before you switch telephone services, please contactPhilips Lifeline Subscriber Services at1-800-635-6156 in the United States or1-800-387-1215 in Canada.16
Notes17
Notes18
Philips Lifeline111 Lawrence StreetFramingham, MA 01702-8156Tel: 1-800-451-0525www.lifelinesystems.comPhilips Lifeline Canada95 Barber Greene Road, Suite 105Toronto, Ontario, Canada M3C 3E9Tel: 1-800-387-8120www.lifeline.ca 2009. All rights reserved.Button signal range may vary due to environmental factors.P/N0940713, Rev. 01
See User’s Manual for cleaning instructions. Before you switch telephone services, please contact Philips Lifeline Subscriber Services at 1-800-635-6156 in the United States or 1-800-387-1215 in Canada. notes 17. notes 18. Phili
